PERSPECTIVE
WELCOME TO PERSPECTIVE HELM ANCHOR IN LUXURY
We couldn’t be more thrilled to welcome you home to Perspective Helm. This isn’t just a new address it’s the beginning of a new chapter one filled with possibility and connection. From the moment you arrive, our Concierge team is dedicated to making your move-in experience exceptional.
We’re not just here to assist we’re here to anticipate your needs and provide thoughtful, personalised support that makes settling in effortless and enjoyable. Whether it’s a guided walkthrough of your premium appliances, help hanging artwork, setting up furniture, or getting your internet connected, we take care of the details so you can feel at home from day one.
Enjoy a seamless move-in experience with premium support every step of the way, including:
• Dedicated onsite assistance throughout the day
• Professional flat-pack furniture assembly
• Rubbish removal for a clutter-free space
• Appliance experts available for setup and advice
• Scheduled move-in appointments for smooth coordination
• On-call handyman services for quick fixes
• Help with connecting utilities and essential services
• Pet walking and sitting to keep furry friends happy
• Expert installation of artworks and TVs
Inside your Move-In Guide, you’ll find everything you need to settle in with ease. We’re honoured to be part of this special moment, and we can’t wait to see the memories you’ll create here.
STEP ONE: BOOKING YOUR MOVE-IN
We’re committed to making your move-in experience as smooth and stress-free as possible. Please note that during the initial settlement period, demand for loading bay and lift access will be high. To help ensure your moving day runs efficiently, we kindly ask that you review the following guidelines carefully. Due to limited space for moving trucks and street parking, we’re unable to accommodate multiple move-ins at the same time. To avoid delays or disruptions, it’s essential that all move-ins are scheduled in advance. Before settlement, you’ll receive a Move-In Booking Form to complete. This allows us to coordinate your move and allocate the necessary access and support. Please note that bookings will only be confirmed once your apartment has officially settled.
Booking Hours
6am-6pm Monday to Friday 6am-3pm Saturdays Sundays by request
4 hours allocated per booking
Should you have any enquiries or require special accommodations, please contact our Concierge Team directly for assistance.
E: concierge@sherpagroup.com.au or M: 0407 516 818
Your Official Address Unit# / 107 Stanhill Drive Surfers Paradise QLD 4217
Purchaser Pre-Settlement Inspections
We’re pleased to advise that purchaser settlement inspections are expected to commence from mid-November. Your Concierge will be in touch to invite you to schedule your complimentary pre-settlement inspection, which will be conducted by Property Settlement Solutions. This one-off inspection provides an important opportunity to identify and document any defects prior to settlement. Please note that this will be the only inspection available before settlement and you are welcome to bring a third-party inspector to assist during the inspection.
Key Handover at Settlement
Following settlement of your apartment, your Concierge will arrange to meet you at Perspective Helm at a time that is convenient for you for handover.
STEP TWO: LIFT & LOADING BAY BOOKING
To ensure a smooth move-in process, lift and loading bay bookings must be made at least 48 business hours prior to your scheduled move-in date. Please note that bookings are subject to availability and will not be confirmed until settlement has been finalised. To reserve a lift and loading bay, kindly complete the booking form and email it to concierge@sherpagroup.com.au. Be sure to indicate whether your request is for a full move-in or an ad hoc delivery.
Once we receive your completed form, a member of our Concierge Team will contact you to confirm the details of your booking.
Lift Booking Notice
The lift will be reserved to coincide with your loading bay booking. Please note, however, that we are unable to fully restrict access to the lift, as residents may still require its use to
STEP THREE: PLEASE ENSURE REMOVALISTS
FOLLOW THESE GUIDELINES
Sign In
All removalists must sign in with the Residential Services Manager upon arrival.
Lift Protection
Protective coverings are required when using the lifts to prevent damage.
Waste Disposal
We kindly ask that all removalists take any rubbish, waste, or packaging materials with them when leaving.
Need Help?
If you require assistance with additional rubbish removal, our Concierge Team is happy to help, just reach out.
Safety First
Any incidents or hazards must be reported immediately to the Residential Services Manager.
To help keep our building clean and safe, please do not leave items on-site or use the rubbish chute, as this may cause blockages.
reach their apartments. We will make every effort to manage the process smoothly and minimise any inconvenience to all parties involved.
Lift Dimensions
1400mm wide / 2100mm high / 1970mm deep
Entry Door Dimensions
964mm wide / 2340mm high
Loading Bay Location
Delivery/removalist trucks will need to utilise the street frontage of the building as we do not have a designated loading bay area.
Removalist Insurance Requirement
Prior to commencing your move, the removalist company must provide valid proof of public liability insurance with a minimum coverage of $20 million. This insurance is essential to cover any potential damage to common property that may occur during the relocation process.
Ad Hoc Deliveries
When suppliers provide a broad delivery window rather than a specific time, coordinating access to the building can become challenging. Deliveries may require advance booking of the loading bay and/or lift. To help us manage this smoothly, please keep us informed of any upcoming deliveries, and we’ll do our best to accommodate them.
To ensure a smooth transition at settlement, we recommend arranging your utility connections in advance. Please contact the providers listed below for assistance with setting up your services.
Electricity: Supa Energy https://supaenergy.utilmate.com/movein
Call: 1300 761 390 (Monday to Friday 9:00am-4.30pm)
Email: support@supaenergy.au
Television
Your residence is equipped with plug in points connected to free to air (FTA). Each residence has a TV point in the lounge room and master bedroom.
Foxtel
Your apartment is ready for Foxtel. To setup your connection, call 1300 558 106, between 09:00am-5:00pm, Monday to Friday.
Internet Ready
Your new home is internet-ready, making it easy to get connected from day one. All units are pre-wired for high-speed broadband, with infrastructure already in place. Simply contact your preferred internet service provider to activate your connection.
