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By o you ht T oug
The Voice of Seguin Today
Volume 55 • Number 193 830 • 379 • 2234
Tri-County AC/Heating earns national award Faith, family, community all key to success of local company By Darren Dunn (Seguin) -- A Seguin based air-conditioning and heating company is being recognized as one of the best in the nation. Tri-County AirConditioning & Heating recently received the “Building A Higher Standard” award from American Standard. The corporation each year chooses the top dealers from around the country, and this year’s prize goes to Kay and Bubba Martin, the husband and wife team behind Tri-County AC & Heating. The Martins say they were shocked when they heard the news. “American Standard picks four dealers in the entire nation every year from the Customer Care Program to be a dealer of the year. It’s not just because they sell more than anyone else. It’s their character, their teamwork, their community service, stuff like that,” said Kay. The award is not something that you can earn on your own. You first have to have someone who thinks enough of you to nominate you for consideration. Tri-County was nominated by Dan Carter. Carter is the territory manager for Aces Supply, which is the American Standard distributor for this part of the state. Carter says there was something special about Tri-County, and that’s why he made the nomination. “Kay and Bubba and Tri-County is a great company, a great bunch of people and they are fun to work with and they are committed to the community and they are just good people,” said Carter.
won, we were just blown away,” said Kay. One of the big reasons why Tri-County was honored with this award, is the company’s community involvement. Bubba and Kay Martin are involved in a number of community events and organizations and for years, have generously given their time and money. That level of community support is also reflected in their work each day. Bubba says they really do see their customers as more than just people who need their service. They say their customers are like their family, and they’ve been watching that family grow for 26-years now. They say taking care of their customers, their employees and the community has been key to their success.
Kay and Bubba Martin being interviewed by a production company. The couple’s company, Tri-County AC & Heating, was named one of the four best American Standard dealers in the country. Kay Martin says it’s a special honor to just be nominated for the award, so they were thankful for that. She says this is not a popularity prize. She
says there’s a process in place to make sure that they choose the right company that represents the “Higher Standard” that American Standard is looking for each year.
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“They white out everybody’s names and so it’s completely unbiased judges with American Standard and we couldn’t believe we were even nominated and then when we found out that we
“We work three, four generations deep in families and we just feel like we are part of everybody’s family and we hope they feel the same way about us,” said Bubba. Kay adds, “We just felt that this is how it was but come to find out through American Standard, this is not normal. It’s rare to have a business that has this kind of depth in the community in longevity. Like most of our employees, we have four or five that have been with us for over 20 years. Many, many of them have been with us 10, 15. It’s pretty incredible and that speaks volumes in how you treat your employees when they stay with you especially in such a transient kind of life that people have now. They don’t really stay at a job for very long.” See KAY AND BUBBA, pge 2