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2024
Stellar Reliability Statistics for 2023
DEAR MEMBERS, During our 2024 Annual Meeting, I gave update on SECO Energy's system reliability, reviewing three key metrics that affirm our commitment to providing reliable electric service to almost half a million consumers: • • •
The System Average Interruption Duration Index (SAIDI) The System Average Interruption Frequency Index (SAIFI) The Customer Average Interruption Duration Index (CAIDI)
In 2023, SECO's SAIDI measurement, or average time a consumer was without power, averaged only 64 minutes or just over an hour. To compare, the national average based on 2022 data for utilities, was five and a half hours. SAIFI indicates the frequency of power interruptions per year. SECO's average frequency dipped below one for the first time in our 85-year history. In practical terms, on average, SECO members experienced only one power outage. Nationally, compared to 2022 figures, consumers experienced an average of 1.43 interruptions annually. CAIDI evaluates the duration it takes our talented and dedicated SECO crews to restore power following an outage notification. In 2023, SECO’s restoration time was 69 minutes, slightly over an hour. This is quite remarkable, considering the national average from 2022 was nearly four hours.
regimen covering substations, poles, and overhead and underground equipment. Our proactive approach to vegetation management, which involves trimming trees along hundreds of miles of power lines and removing potential hazards, further safeguards our system against outages. While these reliability measurements are impressive, our focus remains on improving our performance. Last year, we were spared from severe damage during hurricane season. As we continue into 2024, we will plan and act decisively in response to severe weather events to ensure our reliability remains intact and you, our members, are satisfied. Atlantic hurricane season is just around the corner, beginning on June 1. SECO Energy is StormReady and prepared for hurricanes, tropical storms, lightning, or the occasional outages experienced during our rainy summer. We ask you, too, to prepare for hurricane season, have a plan in place for your family, stock up early on hurricane supplies, and for those with a medical need for electricity, plan to have a backup power source or to seek shelter during a storm.
Best regards,
CURTIS WYNN CHIEF EXECUTIVE OFFICER
These metrics place SECO in the "Best in Class" category for reliability, a position we've upheld for years. The foundation of these statistics lies in continuous maintenance and ongoing investments in our electric infrastructure. Our engineering and operations team adheres to a meticulous maintenance and inspection
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