AUG UST
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2024
POWERING YOUR TRUST, ENSURING RELIABILITY
DEAR MEMBERS, At SECO Energy, our goal goes beyond keeping the lights on. We strive to provide you with the most reliable and trustworthy service possible. The Oxford English Dictionary defines reliability as "the quality of being able to be trusted to do what somebody wants or needs." Trustworthiness is essential to steering our responsibility to you, our valued members. Our team works diligently every day, proactively planning to ensure your homes and businesses have the power they need to thrive. While we strive to maintain uninterrupted power, sometimes factors out of our control, such as severe weather, wildlife interference, or other events, may cause temporary outages. In such cases, you can rest assured that our teams are swiftly dispatched to restore power quickly and safely. Our local Call Center is available for questions and concerns, and a whole cast of employees supports restoration efforts behind the scenes. We recognize that transparent communication and exceptional member service are fundamental to reinforcing your confidence in us. That's why we actively seek your feedback to continually enhance our service's efficiency and ensure we meet and exceed expectations. Looking ahead, SECO Energy is enthusiastic about the future. Our Strategic and Smart Grid Technology Roadmaps prioritize ongoing investments in cutting-edge technology, infrastructure enhancements, and innovative energy solutions to meet the evolving needs of the rapidly growing communities we serve. Our focus on reliability and trustworthiness remains steadfast, ensuring that you can count on us every step of the way. Sincerely,
CURTIS WYNN CHIEF EXECUTIVE OFFICER
• Investments in Reliability • World Class Outage Response • The Cooperative Difference AUGUST 2024 | SECO NEWS
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