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SID 139-16 - Anti-Fraud Policy

Page 1


Gasóga  na  hÉireann/Scouting  Ireland

No.

SID 139/16 Issued 13th Feb.  2016

Amended Deleted

Source: National  Management  Committee

Scouting  Ireland – Anti Fraud  Policy

Revision Date

Description # 13/02/2016 Document  Issued

1. Introduction

Scouting  Ireland  is  committed  to  the  highest  possible  standards  of  openness,  transparency  and accountability  in  all  its  affairs.   We wish  to  promote  a  culture  of  honesty and  opposition  to  fraud in  all  its forms.

This  document  sets  out Scouting  Ireland’s policies  and  procedures  in  relation  to  fraud  and  other forms  of  dishonesty,  together  with  the  steps  that  must  be  taken  where  any  of  these  practices  is suspected  or discovered.

It  applies  to  Professional  Staff  and  volunteers.   Anybody  associated  with Scouting  Ireland who commits  fraud,  theft  or  any  other  dishonesty,  or  who  becomes  aware  of  it  and  does  not  report it,  will  be  subject  to  appropriate  disciplinary action.

Fraud  in  all  its  forms  is wrong and  is  unacceptable  to Scouting  Ireland because  where  fraud occurs:

• It  is  not  just  a  loss  to Scouting  Ireland but  ultimately  to  our  beneficiaries  i.e. the  youth  of Ireland, who have in  the  past,  are  currently  or  will  in  the future, avail  of  the  services  of Scouting  Ireland.

• It  may  have  a  major  impact  on  our  reputation,  on  donor  confidence  and  therefore  on our beneficiaries.

Scouting  Ireland’s objective  is  that  fraud  is  eliminated  from  its  activities. Any  indications  of fraud will  be  rigorously  investigated  and  dealt  with  in  a  firm  manner.

This  document  is  intended  to  provide  guidance  and  should  be  read  in  conjunction with:

• The relevant Scouting  Ireland  financial  policies

• The Scouting  Ireland  Whistle  Blower  Policy

• The Scouting  Ireland  Policy  on  Fair  Investigations

This  document  will  be  reviewed  periodically  in  order  to  determine  whether  it  remains  useful, relevant  and effective.

2. Definitions

• There  are  many  forms  of  fraud  however  Scouting  Ireland  essentially defines fraud  as  the theft  or  misuse  of  Scouting  Ireland  funds  or  other  resources  by  employees,  member  of the  National  Management  Committee,  volunteers  or  other  person/party  which  may  or may  not  also  involve  misstatement  of  financial  documents  or  records  to  conceal  the theft  or misuse.

• Scouting  Ireland  will  not  tolerate  fraud  of  any  type  or  in  any  circumstance  by  a participant,  employee,  volunteer,  member  of  the  National  Management  Committee  or any  other person.

• Examples  of fraud  includes  but  is  not  limited  to the following:

Ø Misappropriation  of  assets  or theft

Ø Falsification  of  travel  and  expenses claims

Ø Forgery  or  alteration  of documents

Ø Destruction  or  removal  of records

Ø Inappropriate  personal  use  of Scouting  Ireland’s assets

Ø Employees or  volunteers seeking  or  accepting  cash,  gifts  or  other benefits  from  third parties  in exchange for   preferment  of  the  third  parties in their  dealings  with Scouting Ireland

Ø Blackmail  or extortion

Ø Offering,  promising  or  giving  of  a  bribe  and  req uesting,  agreeing  to  receive  or accepting  a  bribe  for  any reason

Ø Paying  of  excessive  prices  or  fees  to  third  parties  with  the  aim  of  personal gain.

Ø Payment  of  false invoices

Ø Failure  to record/account  for  monies received

Ø Collusion

Ø Misrepresentations  being  made  to  an auditor

Ø Recording  of  transactions  without substance

Ø Intentional  misapplication  of  accounting  policies

Ø Falsely  claiming  leave  including  annual leave

Ø Falsifying membership  records

Ø Falsifying insurance  claims

3. Culture

• Scouting  Ireland’s culture  is  intended  to  foster  honesty  and  integrity  and  is  underpinned  by the  Scout  Promise  and  Law.    Volunteers  and  Professional  Staff are expected  to  lead by example  in  adhering  to  policies,  procedures  and  practices.   Equally,  members  of  the  public and  external  organisations  (such  as  suppliers  and  contractors)  are  expected  to  act  with integrity  and  without  intent  to  commit  fraud  against Scouting  Ireland in  any dealings  they may  have  with the organisation.

• As  part  of  the  culture, Scouting  Ireland has  adopted  a  W histle Blower Policy,  which outlines clear mechanisms  by  which  concerns  can  be  raised  by Professional  Staff and  volunteers  and by  those  outside  of  the  Association.

• Scouting Ireland  will deal  promptly,  firmly  and  fairly  with  suspicions  and allegations  of  fraud or  corrupt practice.

4. Policy

• It  is  Scouting  Ireland’s intention  that  any  indications  and/or  incidences  of  fraud  will  be investigated  thoroughly  and  dealt  with  in  a  responsible  and  firm  manner  up  to  and  including dismissal  and prosecution.

• Scouting Ireland is  determined  to  counter  all  fraud  and  corruption  carried  out  by employees  or  volunteers  who  abuse  their  position  within  the  organisation  and  by  others who  try  to  obtain  assets  or  services  to  which  they  are  not entitled.

• Scouting  Ireland is  committed  to  an  anti fraud  culture  and  to  a  strategy  that  covers  th e best  practice  principles  or  prevention,  detection,  deterrence,  investigation,  sanctions and redress.

• Scouting Ireland expects  all  employees and  volunteers to  demonstrate  the  highest standards  of  honesty  and  integrity  at  all times.

• It is  the  responsibility  of  all  employees and  volunteers to  carry  out  their  work  in  such  a way  as  to  prevent fraud  occurring Employees and  volunteers  should be  alert  for occurrences  of  fraud,  be  aware  that  unusual  transactions  or behaviours could  be indications  of  fraud  and  report  potential  cases  of  fraud  as  outlined below.

5. Responsibilities

In  relation  to  the  prevention  of  fraud,  theft,  misuse  of  equipment  and  abuse  of  position,  specific responsibilities  are  as follows:

5.1 National  Management  Committee

The  National M anagement Committee is responsible  for:

• Establishing  and  maintaining  a  sound  system  of  internal  control  that  supports the  achievement  of  Scouting  Ireland’s  policies,  aims  and objectives.

• Establishing  a system  of  internal  control that is  designed  to  respond  to  and manage  the  whole  range of  risks  that  Scouting  Ireland faces.

• Establishing  a system  of  internal  control that is  based  on  an  on going  process designed  to  identify  the  principal  risks,  to  evaluate  the  nature  and  extent  of those  risks and  to  manage  them  effectively.   Managing  fraud  risk  is  seen  in  the context  of  the  management  of  this  wider  range  of risks.

5.2 The  Chief  Executive  Officer

Overall  responsibility  for  managing  the  risk  of  fraud  in  Scouting  Ireland  has  been delegated  to  the  CEO.   His/her responsibilities  include:

• Undertaking  a  regular  review  of  the  fraud  risks  associated  with  each  of  the  key organisational objectives.

• The  design  of  an  effective  control  environment  to  prevent  fraud.

• Establishing  appropriate  mechanisms f or:

o Reporting fraud  risk issues

o Reporting significant  incidents  of  fraud  or  attempted  fraud  to  the  Board of  Directors  in Ireland;

o Liaising  with Scouting  Ireland’s appointed  auditors

o Ensuring that  all  staff  are  aware  of  the Scouting  Ireland’s Anti Fraud Policy and  know  what  their  responsibilities  are  in  relation  to combating fraud  and;

o Ensuring  that  appropriate  action  is  taken  to  minimise  the  risk  of previous  frauds  re occurring  in future.

5.3 Management Team

The  Managers  are  responsible for:

• Ensuring  that  an adequate  system  of  internal  control  exists  within  their  areas  of responsibility  and  that  controls  operate effectively;

• Preventing  and  detecting  fraud  as  far  as  possible;

• Assessing  the  types  of  risk  involved  in  the  operations  for  which  they  are responsible;

• Reviewing  the  control  systems  for  which  they  are  responsible  regularly;

• Ensuring  that  controls  are  being  complied  with  and  their  systems  continue  to operate  effectively; and

• Implementing  new  controls  to  reduce  the  risk  of  similar  fraud  occurring  where frauds  have  taken place.

5.4 Staff  and Volunteers

Every  member  of  staff  or  volunteer  is  responsible  for:

• Acting  with  propriety  in  the  use  of Scouting  Ireland’s resources  and  the  handling and  use  of  funds  whether  they  are  involved  with  cash,  receipts,  payments  or dealing  with suppliers;

• Conducting  themselves  in  accordance  with  the Scout  Promise  &  Law

• Being  alert  to  the  possibility  that  unusual  events  or  transactions  could  be indicators  of fraud;

• Alerting  their  manager  when  they  believe  the  opportunity  for  fraud  exists  e.g. because  of  poor  procedures  or  lack  of  effective  oversight;

• Reporting  details  immediately  if  they  suspect  that  a  fraud  has  been  committed or  see  any  suspicious  acts  or  events;  and

• Cooperating  fully  with  whoever  is  conducting  internal  checks  or  reviews  or  fraud investigations.

6. Reporting  of  Suspected Fraud

All  employees  and volunteers are  required  to  report  issues  of  suspected  fraud. These should  be reported  on  the  Scouting  Ireland  Official  Complaints  Form

Reports  of  suspected  fraud  can  be  raised  as  follows:

• Directly  from  a member or  employee of Scouting Ireland

• Directly  from  the  individual  or  individuals  who  committed  fraud themselves.

• By  a  member consistent  with  the  Whistle  B lower Policy

• Resulting  from  the  annual  review  of  submitted  accounts.

• On  foot  of a  request  by  the  National  Treasurer.

• By  any  external  reference  to  the  National  Treasurer

Persons  who  suspect  fraud  should not do  the following:

• Contact  the  suspected  individual(s)  directly  in  an  effort  to  determine  the  facts, demand  explanations  or  restitution;

• Discuss  the  issue  with  anyone  in  Scouting  Ireland other  than the  representative  of National  Office  who  will contact  you  following  your  report  submission.

• Discuss  the issue  with  anyone  outside  of  Scouting  Ireland,  except  as  required  by law.

7. Investigations

• Any  suspicions  of  fraud  will  be  investigated  by  Scouting  Ireland.

• The  CEO,  National  Treasurer  and Financial  Controller  will give  initial  consideration  to  the report  or  complaint  to  determine  if  an  investigation  should  take  place.    If  an investigation  is  required,  they will make  appropriate  arrangements  for  a  comprehensive investigation to  be  conducted. If  the  decision  is  not  to  proceed  with  an  investigation then  this  decision  shall  be  communicated  to  the  individual  who  made  the  report  and  the matter  is  closed.

• If  the  CEO,  National  Treasurer  and  Financial  Controller  are  the  subject  of  the  fraud   report, the  following  individuals  will  take  their  place  on  this  panel:

Ø CEO  will  be  replaced  by the  Chief  Scout Ø National Treasurer will  be  replaced  by  the  National  Secretary Ø Financial  Controller  will  be  replaced  by  the  Manager  (Operations)

7.1. Investigation Guidelines

• The  purpose  of  an  investigation  is  to  establish  the  facts.    Investigation  Teams  will  be given  a  Terms  of  Reference  from the CEO,  National  Treasurer  and  Financial  Controller.   All  work  of  the  investigation  team  should  be  documented,  including minutes of interviews  conducted.    The  investigation  should  be  held  in  a  timely  manner  and  the  CEO, National  Treasurer  and  Financial  Controller  should be  kept  informed  of  any  major developments.

• Investigations  will  be  carried  out  consistent  with  Scouting  Irelands  policy  on  fair investigations.

• Individuals  under  investigation  will,  consistent  with  Rule  25A, be  required  to  temporarily withdraw  from  their  appointment  and  abstain  from  all  Scouting  activities  until  the

investigation  is  concluded. They  will  be  assigned  a liaison  person  from National  Office and  given  access  to  a  professional  counselling  service.

• Where  the  investigation  is  regarding  a  financial  matter,  the  individual  will  be  asked  to return  all books  of  account  and  records  relevant  to  the  finances  of  Scouting  Ireland  to National  Office.

• Investigations  will  be documented using  the administrative instructions,  which are issued  from  National  Office.

• Where  external  expert  advice  is  required,  for example  the  opinion  of  a  solicitor, forensic accountant  etc.  this  advice  should  be  summarised in an  appendix  to  the  investigation report.

• The  CEO/  Financial  Controller  may  be  required  to  make  an  initial  report  to An  Garda Siochana/PSNI advising  that  Scouting  Ireland  has  uncovered  a  suspected  fraud  and  is going  to  conduct  an  internal  investigation  subject  to  the  guidance  and  advice  of  the Gardaí.    When  Scouting  Ireland’s  report  is  completed  the  findings  will  be  reported  to  the Gardaí.  If  the  Gardaí  want  to  conduct  an  investigation  Scouting  Ireland  will  provide  any available  evidence  and  assistance  to  the  Gardaí  and  will  co operate  fully  with  their investigation.  If An  Garda  Siochana/PSNI are    satisfied  for  Scouting  Ireland  to  conduct the  investigation  then  that  will  proceed.

• Each  case  will  b e given  a  file  number which  should  be  quoted  on  all  correspondance  and files  pertaining  to  the  investigation .

• The  individual(s) under  investigation  for  suspected fraudulant  activity  will be  informed who  the members  appointed  to  conduct  the  investigation are  and  will  be  expected  to fully  cooperate  with  their  work .

7.2. Investigation  Teams

• To  ensure  that  investigations  are  carried  out by  appropriately  experienced  and  qualified independent  members  of  Scouting  Ireland  or  by  independent  third  parties  the  National Secretary  and  National  Treasurer  will  recruit  a  team  of  suitable  people  to  form  a  panel  of experts  that  can  be  called  on  fro m time  to  time  to  form  investigation  teams.

• Where  the  fraud  has  financial  implications, a  person  with  suitable  financial  skills  and experience will  be part  of  the  investigation  team.    An  investigation will  be  carried  out without  regard  to  any  person’s  relationship  with  Scouting  Ireland,  position  or  length  of service.

• The  National  Secretary will  select    a  member  or  members  from  the    independent  panel to  conduct  the  investigation  on  behalf  of  Scouting  Ireland.

• The  investigation  team  will  be  given  all  relevant  supporting    documentation  and information  to  allow  them  to  conduct  the  investigation. Expert  support  will  be  proved  to investigation  teams if  required (eg.  forensic  accountants,  solictors  etc).

• The  CEO,  National  Treasurer  and  Financial  Controller  will  not  be  involved  in the investigation  directly  as  they  will  be  the  one  to  review  the  investigation  report  and  be involved  in  the  decision  on  whether  to refer  the  matter  to  the Disciplinary  Committee for  deliberation  and  decision .

• The  investigation  team  should  comprise  at  least  two  members.

• When  conducting  their  investigation, investigators  must  be  very  alert  not  to  act  in  a  way or  reveal  documents  or  other  information  that  will  allow  others  to  guess  that  there  is  a whistle  blower  involved  or  to  work  out  who  they  might  be.    The  safeguards  for  reporting employees  or  volunteers  must  be  applied  in  all  cases.

7.3. Investigation  Reports

• The  conclusion  of  all  fraud  investigations  must  be  documented.    The  Investigation Report  will  contain  all  details  relating  to  the  investigation  and  a  timeline  of  all  the events that took  place.  The  Report will  also  include  the minutes of  any  interviews  undertaken and  any  legal  advice  received  as  an  appendix. The  report  may  also  contain  the recommendations  of  the  investigation  team  on  the  course  of  action  to  be taken.

• The  Investigation  Team  should  forward the  written  report/conclusions  to  the  CEO, National  Treasurer  and  Financial  Controller  for  consideration  and  so  they  can  agree  the appropriate  action  to  be taken.

• The  person(s)  that  initially  reported  the  suspicions  should  be  informed  of  the  outcome of  the  investigation  but  this  should  be  done  only  once the report  and  proposed  course  of action  has  been finalised.

• Final  reports  should  be  sent  to  the  National  Secretary  for  secure  filing.

8. Actions  Arising  from Investigations

8.1. Disciplinary Procedures

• Any employees  who  are  found  to  have  committed  fraud  will  be  judged  to  hav e committed  gross  misconduct will  be  dealt  with  in  accordance  with  the  Employee Handbook

• Any  volunteers  who  are  found  to  have  committed  fraud  will  be  judged  to  have committed  gross  misconduct  and  will  be  dealt  with  in  accordance  with  the  Scouting Ireland  Disciplinary  Procedures. Proven  allegations  of  fraud  may  result  in membership  termination

• Where  appropriate,  the  Disciplinary  Committee  will  be  established  and  will  inform  the individual  who  has  been  found  to  commit  fraud  of  the  sanction  to  be  imposed  as  an outcome  of  the  investigation.

• Where  appropriate  Scouting  Ireland  will  refer  fraud  issues  to  An  Garda Siochana/PSNI  with  a  view  to  initiating  criminal  prosecution.

8.2. Changes  to Systems of  Controls

The  fraud  investigation  is  likely  to  highlight  where  there  has  been  a  failure  of  supervision and  /  or  a  breakdown  or  absence  of  control;  the  cou rse  of  action  required  to  improve systems  should  be  documented  in  the  investigation  report  and  implemented  when  this report  is  finalised.

8.3. Recover  of  Losses

Where Scouting  Ireland has  suffered  loss,  full  restitution  will  be  sought  of  any  benefit  or advantage  obtained  and  the  recovery  of  costs  will  be  sought  from  individual(s)  or organisations  responsible  for  the loss.

8.4. No  Fraud  Uncovered

If  no  fraud  has  been  uncovered,  the  individual/s  will  receve  a  communication  informing them  of  this  and  thanking them  for  cooperating  with  the  investigation.    Additionally,  the person  who  raised  the  original  concern  will  also  be  informed  of  the  outcome.

9. Safeguards  for  Reporting  Individuals

The  safety  of  Whistle  B lowers  is  a  very  important  consideration  for Scouting  Ireland and  one  that is  not  taken  lightly.  The  organisation  has  an  obligation  to  protect employees and  volunteer members  who  have  come  forward  to  report  wrongdoing.    Issues  reported  will  be  investigated with  the  following  safeguards:

• Scouting  Ireland  will  not  tolerate  harassment  or  victimisation  and  will  take  all  practical steps  to  protect  those  who  raise  an  issue  in  good faith.

• Confidentiality:  Scouting  Ireland  will  endeavour  to  protect  an  individual’s  identity  when he  or  she  raises  an  issue  and does  not  want  their  name  to  be  disclosed.  It  should  be understood,  however,  that  an  investigation  of  any  malpractice  may  need  to  identify  the source  of  the  information  and  a  statement  by  the  individual  may  be  required  as  part  of the  evidence.

• Untrue Allegations:  Employees  and  volunteers  should  be  aware  that  if  an  allegation  is made  in  good  faith,  but  it  is  not  confirmed  by  an  investigation,  Scouting  Ireland guarantees  that  no  action  will  be  taken  against  the  complainant.    If,  however,  individuals make malicious  or  vexatious  allegations,  disciplinary  action  will  be  considered  against  an individual  making  the  allegation.

10. Appeals

10.1. If  an  individual  is  dissatisfied  with  the  outcome  of  an  investigation,  they  may  appeal  the decision  within  21  days  of  being notified  of  the  decision  and  outcomes.  The  appeal  must  be made  in  writing  to  the  National  Secretary.

10.2. The  National  Secretary  may  take  whatever  action  he/she  deems  necessary  to  process  the appeal  (including  the  absolute  delegation  of  the  matter  to  a  specially  appointed individual/s).    The  National  Secretary  (or  the  appointed  individual/s)  will  consider  the  detail of  the  report  of  suspected  fraud,  how  the  suspected  fraud  was  investigated  and  the

decision  made  following  the  investigation.    The  National  Secretary  (or  the  appointed individual/s)  will  determine  whether  or  not  to  uphold  the  decision  made  by  the  original Investigation  Team.    The  National  Secretary  (or  the  appointed  individual/s)  will  not reinvestigate  the  matter;  they  will  ensure  proper  process  was followed.    The  appropriate personnel  will  be  informed  of  the  decision  and  if  there  are  actions  that  are  required  to  be taken  from  that  decision.

10.3. Once  the  National  Secretary  has  made  a  decision  on  the  appeal  then  the  process  is  at  an end  (save  for  the  actions  required  for  any  outcomes  of  the  decision  such  as  a  review  of  an Appointment/  Position  or  any  membership  disciplinary  proceedings).  There  will  be  no further  appeal.

10.4. In  so  far  as  possible,  proceedings  in  the  case  of  all  complaints  and  appeals  should  be commenced  within  21  days  of  receipt  of  the  complaint  or  notice  to  appeal.  Where  a  delay  is likely  to  occur,  the  parties  should  be  informed  in  writing  of  the  likely  delay  and  the expected  date  of  the  reply.

In  the  event  that  there  is  any procedure  absent  for  the investigating  of  a  suspected  fraud  in  this document  then  the CEO,  National  Treasurer  and  Financial  Controller shall  be  empowered  to  act as  appropriate  and  make  directions  as  to  how  to  proceed  with  the  handling  of an  investigation

11. Process

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SID 139-16 - Anti-Fraud Policy by Scouting Ireland - Issuu