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Guest Luggage & Travel Documentation FAQ AUNZ

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2023 River & Ocean Cruise Guest Luggage & Travel Documentation FAQs What are the key changes? Beginning from March 2023 onward guests with river or ocean cruise bookings will: • receive an on board credit 50pp instead of luggage and travel accessories*; and • receive electronic rather than printed travel documentation, with all travel documentation becoming electronic in the next few months *Effective dates for the changes vary by product/brand as follows: • Scenic/Emerald Europe River Cruising – 1 March 2023 • Scenic/Emerald Asia River Cruising – 1 June 2023 • Scenic Eclipse – 1 April 2023 • Emerald Cruises Yacht Cruises – 28 March 2023

Why is Scenic/Emerald Cruises introducing these changes? Over recent years we have made significant changes to reduce our environmental impact, including the elimination of guest single-use plastics on board our ships, the introduction of reusable water bottles and a shift to emailing guest travel documentation. These changes are a continuation of that commitment to leaving as small a footprint as possible for future travel generations as part of global Scenic Group Cherish the Plant.

What value on board credit will I receive? Destination

Currency

Value per person

European River Cruising

Euro

50

Asia River Cruising

USD

50

Ocean Cruising

USD

50

What can I use my on board credit for? The credit will be automatically applied to your on board account and can be used towards the following: Scenic • A spa or wellness treatment • Fine and vintage Champagne, wine or spirits to celebrate a special occasion • Additional laundry services Emerald Cruises • DiscoverMORE excursions • A spa or wellness treatment • Your choice of premium beverages throughout your cruise • Additional laundry services


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