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SARC Update Leadership Spring 2015
SARC’s new medication assistance training is now available online
SARC and SARC Members engage in CBO Sustainability Project
Read about the partnership between Creative Options Regina and Campus For All
LEAPing to success: The first class of LEAP finishes up the academic year
SARC U P D AT E Spring 2015
Harvest Pie Company Weyburn Wor-Kin Shop launches new venture p. 4
Templeton Prize Recipient Jean Vanier, founder of L’Arche, receives major honour p. 2
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SARC Update 2
Spring 2015
Contents
3 News from SARC Members
Read about Jean Vanier, the recipient of the 2015 Templeton Prize, and something new from Weyburn Wor-Kin Shop Corp.
LEAPers Land
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As the inaugural LEAP class winds down, SARC reflects on the new program, including feedback from LEAPers
New Training from SARC SARC launches two new online training programs: Positive Behaviour Supports and Medication Assistance Training
9 Cyber-Risks and Liabilities Important information to review from Butler Byers Insurance
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SARCAN Update Read about Telemiracle 2015 and SARCAN’s new education program
SARC Members do a lot to give back to their communities by doing things like fundraising and volunteering. Share your story of community spirit with us by emailing Sydney Smith at ssmith@sarcan.sk.ca
Jean Vanier Receives Templeton Prize Jean Vanier, the founder of L’Arche, an international network of communities where people with and without intellectual disabilities live and work together as peers, has been awarded the 2015 Templeton Prize. The award was announced on March 11, 2015, in London, England. Valued at £1.1 million (about $1.7 million USD), the Templeton Prize is one of the world’s largest annual awards given to an individual. It honours a living person who has made exceptional contributions to affirming life’s spiritual dimension, whether through insight, discovery, or practical works. Vanier joins a distinguished group of 44 former recipients, including Mother Teresa, Archbishop Desmond Tutu, Aleksandr Solzhenitsyn, and the Dalai Lama. At L’Arche, people are encouraged to enter into mutual relationships, where those who help and those who are helped are transformed by their encounters with each other.
intention of founding an international movement when, in 1964, he invited two men with intellectual disabilities to leave the institution in which they were living and to come and live with him, as friends, in a rundown house in the French village of TroslyBreuil. However, his vision of people with and without intellectual disabilities sharing life together inspired and attracted others. Over Lindsay and Krista enjoying a summer day. the past fifty years, L’Arche has grown to include 147 communities belonging and social justice, with years in 35 countries. The first Canadian of leadership efforts across the globe community, L’Arche Daybreak, was to nurture dialogue and unity among founded in Richmond Hill, Ontario, in Christians, Hindus, Jews, Muslims, 1969. L’Arche Saskatoon was founded and members of other faiths through in 2008. Today, it has one home and a lectures, conferences, and retreats. creative workshop. His scholarship includes more than 30 Vanier, 86, continues his advocacy of books translated into 29 languages.
Vanier discovered that people who society typically considers the weakest can help those who are stronger to recognize and welcome their own vulnerability and to grow in their humanity. Vanier had no
The Saskatoon Chapter of L’Arche celebrates the organization’s 50th anniversary with a ride on the Prairie Lily.
SARC Update 4
Spring 2015
Harvest Pie Company: A New Venture at Weyburn Wor-Kin Shop
The Weyburn Wor-Kin Shop Corp. is pleased to announce that they have purchased the Harvest Pie Company – an established local business with a successful history of marketing frozen pies, fillings and fruit spreads throughout Saskatchewan. The company produces 8” frozen pies in four flavours – Saskatoon, Wild Blueberry, Rhubarb and Apple; as well as 250ml fruit spreads in Saskatoon, Wild Blueberry, Strawberry/Rhubarb and Apple Chutney flavours. The purchase was made possible through the support of Community Futures Sunrise and their Entrepreneurs with Disabilities program.
Harvest Pie Company offers home-made pies and fruit spreads, as well as a new employment opportunity
SARC Update Spring 2015
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Where to find Harvest Pie: • Prairie Sky Co-op Food Store • Old Fashioned Foods • The Welsh Kitchen & Bakery • Maurer’s Meats • Macoun Co-op Products can also be found at various locations across southern Saskatchewan “Community Futures Sunrise provides loans, advice and support to the business community in the southeast Saskatchewan region. We were very pleased to work with the Weyburn WorKin Shop and provide loan funds to assist with the purchase of the Harvest Pie Company. It was a great project to be involved with, and a perfect fit for our Entrepreneurs with Disabilities loan funds,” comments Verna O’Neill, General Manager of Community Futures Sunrise. “We look forward to Harvest Pie Company continuing to produce and sell those tasty pies and fruit products!”
“We were delighted to be able to partner with our local Community Futures office to expand employment opportunities for the individuals with intellectual disabilities that we support,” stated Andria Brady, Executive Director of Weyburn WorKin Shop. “Our mandate has always been to empower individuals by meeting their needs for employment, community participation and inclusion. This new opportunity will provide an innovative and rewarding approach in generating revenue to return directly to the individuals doing the work.” Harvest Pie Company products can be
found at several locations in Weyburn and throughout the province. The business is operating from a temporary location currently and will be moving to the new Day Program Building at 1800 Ebel Road once construction is complete later this spring. For more information, please contact: Harvest Pie Company Phone: 306-861-3496 Email: harvestpie@wor-kin.com /Harvest Pie Company
SARC Update 6
Spring 2015
LEAP Program Wraps up First Year We are quickly approaching the end of our first year of LEAP – an exciting training program for current and up-and-coming leaders in the nonprofit sector. June will see the last LEAP session for the 2015 graduating class.
Celebrate Success banquet on October 21, 2015 in Regina. In addition to being acknowledged, graduates of LEAP will also receive a discount on future in-person SARC training events; one of the many benefits of being a LEAP Graduate.
Thank you to our Members for committing to leadership excellence and seeing the value in this program with both full program and individual session registrations.
Throughout the LEAP year, learners gave us a great deal of feedback on what they like, including: • Practical Information • Discussing real-life examples of things that happen in the nonprofit sector • Peer-group style learning, working with others who are experiencing the same types of issues and being able to network The new LEAP year will begin in September 2015 with full program registration opening in June. Watch for that notice and information on funding support available.
Congratulations to those who have taken the LEAP sessions and are set to graduate this year. We will be recognizing them at SARC’s annual
CBO Sustainability Project Update In early April, the Provincial Partnership sent an update letter to the SARC Membership on the Community-Based Organization (CBO) Sustainability Project, the multi-year plan to create long-term stability, healthy growth, and effective service delivery for CBOs that deliver residential and day program services for individuals with intellectual disabilities and critical in- home support, residential, and counseling services for children in need of protection and their families. The Task Teams created to work toward the recommendations as outlined in MNP’s final report, consisting of representatives from the Ministry, SARC, and CBOs funded by Community Living Service Delivery and Child and Family
Programs, include: • Outcomes Based Funding • Shared Services • Governance • Quality Assurance • Attraction, Retention and Compensation Four of the five task teams have already started their work; the Attraction, Retention, and Compensation Task Team will begin their work later this year and will be informed by the work of the others. Thank you to the SARC Members who have agreed to contribute their time and talent to these task teams; we expect that opportunities for additional Membership involvement/consultation
will unfold through each Task Team’s work plan development. The task teams will be setting several meeting dates throughout the 20152016 year. As the work progresses, the Provincial Partnership will keep the SARC Membership informed. SARC Members can also find these updates in SARC’s Online Resource Area under the tab “CBO Sustainability Project”. Individuals from SARC Regular and Associate Member Agencies that have Management or Board access to the online resources can view this area. If your organization has Board Members that you would like to sign up, please send their names and email addresses to the SARC Office.
SARC Update Spring 2015
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COR and Campus for All Partnership results in more jobs for people of all abilities
Just over a year ago, Campus For All (CFA) and Creative Options Regina (COR) partnered to address high unemployment rates for people with disabilities. Jeff Raymond, a dynamic, young political science instructor was added to the team. Although Jeff had no experience in supported employment, he has proven to be an excellent fit within the team. His energy and enthusiasm are never-ending. Early on, 12 potential job seekers were identified from the individuals served by CFA and COR. A modest objective was set for the first year based on meeting a 30% employment outcome. This objective was set based on research into North American standards. The partnership has achieved results beyond its wildest dreams, having found employment for 14 individuals and engaging employers with exciting results. For example, one young female student, supported by CFA, started working at Farm Credit Corporation (FCC) before she even graduated. She is the second person to find employment directly upon leaving university. Job tasks were identified by FCC and COR to create a permanent position with the same benefits and salary as others. Through the discovery process, it was identified that she would excel in an office surrounding with supportive co-workers. Her strengths were based in data entry, filing and general office duties, so the position at FCC was an excellent job match. The partnership has worked extensively with SaskTel as well, creating positions for two individuals and gaining strong praise from SaskTel’s former Manager of Corporate Diversity, Kevan McBeth. McBeth said, “Over the last year, the 4 to 40 initiative has taken what I believe to be an innovative approach to engaging employers – educating interested organizations on the positive impacts of employing people with cognitive disabilities through strong social media messaging, videos and endorsements of participating companies who have seen the benefits of supported employment.” Year two is just beginning and the objectives are even loftier, but both COR and CFA believe the sky is the limit when it comes matching job seekers with the right employer!
Food Safe Training
By purchasing enrollment keys for the National Food Safety Training Program (NFSTP) through SARC, your organization can save $8.00 per staff person – a savings of 20% from purchasing the keys directly from NFSTP. The enrollment keys are available for SARC Members at a rate of $32. This key enables an employee to complete the online portion of the Food Safety Training Program. A proctor is required to supervise exams; you can train an employee to be a proctor (very simple process), or hire an in person or online proctor. For more information, please visit sarcsarcan.ca/pages/national_food_safe_training or inquire with Mindy Bonderoff, Facilitator of Training & Education, at mbonderoff@sarcan.sk.ca or by calling 306-933-0616 ext. 224.
SARC Update 8
Spring 2015
Positive Behaviour Support Training Have you ever thought, “why is he/ she doing that?” when someone you support is displaying challenging behaviour? The truth is that the individual you support is trying to communicate something with you. Understanding that behaviour is communication is imperative for anyone that supports individuals with disabilities. After you understand that, then you can focus on why. Only when you start to address this question can you come up with positive solutions. SARC’s new online Positive Behaviour Support Training Program is available 24/7 in a convenient online platform. The program aims to meet a variety of learning styles as it is narrated and includes videos that allow the user to follow an individual and understand the analysis of the behaviour. This program was developed in consultation with the Ministry of Social Services, and it has been approved by the Ministry as equivalent to its CLSD Level II training. So, you can now have your
employees trained right at home on an as-needed basis.
The program is available in licenses based on size of employee base:
The training takes approximately three hours to complete and consists of three modules that focus on understanding behaviour and the function it serves for the individual. The learner will gain understanding in the following areas:
SARC Member Rates: Annual License (Small): $80.00 Annual License (Medium): $150.00 Annual License (Large): $210.00 Annual License (X-Large): $260.00 Non Member Rates: Annual License (Small): $100.00 Annual License (Medium): $180.00 Annual License (Large): $255.00 Annual License (X-Large): $320.00
• Functional analysis process • Antecedents and consequences • Ecological analysis • Context of the behaviour • Functional hypothesis Each module ends with a quiz so learning principles can be reviewed before moving on to the next module. This training program is of benefit to any person or organization providing supports and services to an individual with a disability. This online program can be used for either independent learning or group learning (within an organization, an employee with training duties takes the training in advance and then facilitates group discussion).
*Premiums rounded to the nearest $5 increment. 5% GST has been added to non-member categories. GST Registration Number 107955460
Visit http://www.sarcsarcan.ca/pages/ positive_behaviour_support to register. SARC has provincial training dollar support to provide free access to Regular and Associate SARC Members for the first year. If you haven’t received an email with access information, contact Mindy Bonderoff at mbonderoff@sarcan.sk.ca.
Medication Assistance Training Program On March 23, 2015, SARC launched a Medication Assistance Training Program. This program came to be after numerous years of consulting with SARC Members and the Social Services and Health Ministries. This convenient training program is an excellent option to supplement your organization’s policies and procedures on medication assistance. The course content for the Medication Assistance Training Program includes: • Policies • Terminologies, abbreviations, labeling and packaging • Roles and responsibilities • Safe receiving, storage, repackaging,
transport and disposal • The “6 Rights” • Preparing and assisting with medication • Documenting and observing • Medication errors To get started with this program, an agency’s executive director (or designate) needs to complete a one-time registration process to receive an agency user code, which is then provided to the employee by the agency. The employee then completes the online registration process to receive his/her individual password via email (each employee accessing the program will require an email address). Once the employee has the password he/ she can access the program 24/7 from any computer. It will take the employee approximately three hours to complete.
After successfully completing the program, employees simply print off their certificate and take it to their supervisor for proof of completion. The supervisor can then test skills in medication assistance. The program is available at the cost of $79.99 per employee for SARC Members. The Non Member rate is $104.99. For more information on how to get involved in this program, or to complete the one-time registration process to receive and agency user code, please visit: http://www.sarcsarcan.ca/medication_ assistance_program. If you have questions about the Medication Assistance Training program, please contact Mindy Bonderoff at mbonderoff@sarcan.sk.ca.
SARC Update Spring 2015
Components of Cyber Risk Management If your organization stores data and information digitally, you should have a cyber risk management program that addresses prevention, disclosure, crisis management and insurance coverage in the event of a data breach. Good cyber risk management requires the planning and execution of all four of these components.
Develop Strategies to Prevent a Data Breach
Your data breach prevention strategies may include encrypting all devices used by your employees, such as laptops, tablets and smartphones. Encrypting these devices will prevent unauthorized access if a device is lost or stolen. Unencrypted devices are often not covered by a cyber liability policy, so make sure you know whether you need to encrypt the devices or not. Your strategies may also include educating employees about phishing and pharming scams. Remind them not to click on anything that looks suspicious or seems too good to be true. Analyze your cyber risks from three different perspectives: technology, people and processes. This risk assessment will give you a clear picture of potential holes in your security. Revisit and revise your plan regularly, because new risks arise often.
Know Your Disclosure Responsibilities
If you experience a data breach, you may be legally required to notify certain people. As an example, if your company is publicly traded, guidelines issued by the Canadian Securities Administrators (CSA) make it clear that you must report cyber security incidents to stockholders—even when your company is only at risk of an incident. The CSA advises timely, comprehensive and accurate disclosure about risks and events that would be important for an investor or client to know. It’s important to evaluate what information and how much detail should be released.
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Brought to you by Butler Byers, SARC’s partner for insurance programs. For more information on SARC’s programs, visit www.sarcsarcan.ca. Notifying a broad base when it is not required could cause unnecessary concern for those who have not been affected by the breach. Some extreme cases of a data breach may cause you to go further than just assessing and disclosing the information. You may have to destruct or alter data depending on its sensitivity.
Your Crisis Management and Response Plan Preparedness is key when developing your cyber risk management program. When you experience a data breach, you need to be prepared to respond quickly and appropriately. This is where your crisis management and response plan come into play.
Determine when and how the breach occurred, what information was obtained and how many individuals were affected. Then assess the risks you face because of the data breach and how you will mitigate those risks. While managing a crisis, let those affected know what actions you are taking, but also be sure you’re not disclosing too much information. It’s a delicate balance. Focus on improving future actions—this will restore trust. Your lawyers, risk managers and IT department should work together to create and refine your plan. Everyone should be on board and know their responsibilities when a breach happens.
Cyber Liability Toolkit
If you are a participant in the SARC Member Insurance Program, you are entitled to receive a Toolkit which will help manage your Cyber Risks. To receive your copy, please contact your Butler Byers Insurance Team, Hernard Chan, Doug Cummine, Kathie Cummine or Lynn Cross toll free at 1-877-467-7272. This is just one of many ways the SARC Insurance Program can impact your organization. If you are not already a participant, please call to discuss how the program can benefit your organization.
SARC Update 10
Spring 2015
Telemiracle and SARCAN 2015 Melfort Staff “Ring Those Phones” Live at the Show This year, SARCAN offered a special prize to the “depot choice” winner of our Christmas depot decorating contest: a trip to Saskatoon to experience Telemiracle live in person. The winners of the inaugural “depot choice” category (as chosen by fellow SARCAN depots across the province) this year was Melfort. The depot got to pick three staff members to travel to Saskatoon on Sunday, March 8th, for the afternoon portion of Telemiracle. The depot chose to send John Barks, Linda Remonde and Carol Campbell. When they arrived, they learned all about the behind-the-scenes part of the Telemiracle broadcast. The day started with “phone school” where they learned how to answer phones and take donations. Then they were off to the stage where they answered phones during the afternoon’s live performances. The SARCAN group was fortunate enough to be on stage during the farewell tribute to Bob McGrath. Bob has been to every Telemiracle but one since the iconic Saskatchewan fundraiser began. The on-air personalities sang songs from Sesame Street and played a retrospective video of Bob’s time at Telemiracle. It was tearful and heartwarming to say goodbye to someone who has been synonymous with Telemiracle and Saskatchewan since the 1970s! After a fast-paced hour and a half of answering phones, the SARCAN crew was able to take a behind the scenes tour to see the moving parts that contribute to the success of Telemiracle. The venue is full of Kinsmen volunteers who work tirelessly, night and day, to make the operation run smoothly. Needless to say, it was an awe-inspiring experience to watch the magic happen.
The depots across the province did a wonderful job of selling Helping Hands and doing fundraisers throughout the months of January and February. Our grand total was $46, 328.53! In Saskatoon and Regina, the depots were treated to a surprise visit from Telemiracle Teddy, who came to check out all of the lovely decorations and designs made out of Helping Hands. They saw Kelly Keith and crew from the Saskatoon West depot, as well as Joan Prentice and crew from the Saskatoon North depot. The Saskatoon South depot had their Helping Hands hung like garland across the ceiling. It looked beautiful! In Regina, local musician and Telemiracle on-air personality, Jeffrey Straker, came to some of the depots for a visit as well. He is pictured here at the Rochdale depot, checking out the beautiful hot-air balloon the depot staff created with their Helping Hands. Depots across the province showed their spirit by making creative displays out of Helping Hands. Humboldt made a big heart from Helping Hands. Congratulations to everyone who participated in Telemiracle!
SARC Update Spring 2015
SARCAN in the Classroom New Education Resources Available
SARCAN’s new education materials include lesson plans for teachers, an interactive tactile kit, a virtual tour video and resources for depots to conduct tours with schools and groups in their communities.
Inside the tactile kit.
For Educators SARCAN worked with education consultants to create lesson plans for kids from kindergarten to grade 8 to learn about recycling, environmental protection and social responsibility through lesson plans in the areas of math, science, fine arts, language arts, social studies, music and more! Check them out at www.sarcan.ca. We are currently working with School Boards across the province to have our interactive tactile kits available as a resource in the classroom.
For Students SARCAN’s website now features a video that takes the viewer on a tour of our depots and shows what happens behind the scenes at our processing plants. The viewer can find out what happens to materials that get recycled at SARCAN and what kind of new products the materials get turned into.
For Depots We have versions of the interactive tactile kits for depots, as well as newly developed depot tour guides and presentation folders with the latest information about SARCAN, including process flows and charts for what happens to materials after they are returned to SARCAN.
The depot tour guide, outline and tactile kit.
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Don’t miss SARC’s 2015 Spring Conference
“By Popular Demand” May 26-27, 2015 Travelodge Hotel, Saskatoon This conference will feature an assortment of sessions that have been requested by Direct Support Professionals, Program Coordinators, and Supported Employment Professionals - those that provide care, support, and services directly to individuals with disabilities. The presentations are packed full of best practices as well as useful tips and tools to better serve the needs of people with disabilities. The conference features presentations from Dr. Lilian Thorpe, Jayne Harvey, Autism Services, FASD Network of Saskatchewan, Creative Options Regina, Saskatchewan Alternative Initiatives, the Neil Squire Society, Rob McInnes, Oly Backstrom, and an exciting motivational closing keynote from Tim Harris. We hope to see you there!
Speakers and Session Summary
Featured Presentation - Tim Harris
• Anchoring yourself to positive attitudes
Tim’s Place opened its doors in Albuquerque, New Mexico, as one of disability • How to support people with disabilities through the only restaurants to be owned by a person the aging process with Down Syndrome.
• Research and statistics on aging with a
• EmployLink - a new SARC initiative
Tim’s Place is open daily, serving breakfast, lunch, and hugs. Tim’s Project SEARCH successful determination to own a restaurant, live a happy life, and inspire others has caught the Supporting someone with FASD attention of people all over the world. Tim was Gentle teaching recently interviewed on The View and has been Employer engagement featured in People Magazine, on CBS Evening News Communications & technology to assist people / Sunday Morning, America Online, ABC News, NBC Today Show, NBC Nightly news, National Public with disabilities Radio, and on CNN News.
• Client centred care • • • • •
• Strategies to support adults with autism • Disability and employment • Tim’s story (closing keynote)
Check out Tim’s Video on YouTube!