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Issue 53 - Warm Welcome Magazine

Page 1


10-11 MARCH 2026

Publication Manager

Dean Little - 01227 314 524

Editorial Assistant

Carol Jean - 01227 314 524 carol@warmwelcomemagazine.com

Graphic Designer

Daisy Shingles - 01227 314 524 design@warmwelcomemagazine.com

Native by Numa Announces Four New UK Openings for 2026

Leading aparthotel group

Native by Numa is set to strengthen its UK presence with four new properties opening in 2026

Recently rebranded as the premium, lifestyle-luxury arm of Numa Group following its acquisition of Native Places, the brand brings together warm hospitality, design-led spaces and local connection, all supported by smart digital solutions to make every stay seamless and comfortable for everyone.

Native Fulham Broadway, London –opening Spring 2026

Set in the lively heart of West Brompton, Native Fulham Broadway will open in Spring 2026 with 41 thoughtfully designed studios, one-bedroom and two-bedroom apartments. Drawing inspiration from the area’s bustling market culture, each space is crafted to echo its neighbourhood surroundings, offering guests an immersive and community-minded stay in one of London’s most vibrant pockets.

Native Fitzrovia, London – opening Autumn 2026

Opening in Autumn 2026, Native Margaret Street will introduce 30 design-driven

units in a prime central London location. Influenced by the building’s distinctive architecture and the energy of the capital, the interiors will showcase bold forms, rich colours and striking visual depth – capturing the city’s dynamic character while offering a stylish urban retreat.

Native Edinburgh, Thistle Street, New Town – opening Autumn 2026

Launching in Autumn 2026, Native Edinburgh on Thistle Street will bring 72 elegant apartments to the Georgian heart of Edinburgh’s New Town. Designed to reflect the area’s architectural heritage and creative spirit, the property will offer guests a refined yet original Edinburgh experience, surrounded by independent cafés, boutiques and galleries.

Native Leith, Edinburgh – opening Winter 2026

Arriving in Winter 2026, Native Leith will unveil 45 characterful units in one of Edinburgh’s most storied neighbourhoods. Inspired by the building’s industrial

steelwork and 1950s warehouse heritage, the interiors will blend exposed structural elements with retro furnishings, contemporary forms and primary colour accents – creating a stylish, comfort-led space that pays homage to Leith’s historic personality.

Native Hyde Park – refurbishment completion in February 2026

Native Hyde Park has unveiled its refurbishment, ready to welcome guests from January 2026. The elegant Grade-II listed aparthotel boasts 62 rooms, including newly refreshed Double Rooms alongside Native’s signature Studios, One-Bed and Two-Bed apartments. Overlooking Hyde Park and set amid Paddington’s leafy squares and mews, the interiors combine timeless mid-century shapes, warming terracotta and green tones, and original period features, creating a stylish urban sanctuary.

With rooms starting from £149 per night, Native Hyde Park is available to book now, by visiting: www.nativeplaces.com/property/nativehyde-park

The Belfry Hotel & Resort Review

From world-class golf to polished dining and spa indulgence, this celebrated UK resort continues to set the benchmark for destination escapes

Settled in the heart of the Warwickshire countryside near Sutton Coldfield, The Belfry Hotel & Resort stands as one of the UK’s most recognisable leisure destinations. More than just a hotel, it combines worldclass golf, refined dining, restorative spa treatments, and family-friendly activities to create a resort experience with broad appeal. With deep historic roots, including hosting the Ryder Cup a record four times, the property carries both prestige and expectation. Over the years, it has cultivated a reputation not only as a haven for golfers but also as a versatile retreat for couples, families, and corporate travellers alike. With consistently strong guest satisfaction ratings and a long list of facilities, the resort continues to draw visitors seeking both relaxation and recreation.

From the moment we approached the majestic exterior and tree-lined fairways, The Belfry cultivated an immediate sense of place. Set on hundreds of acres of rolling countryside, the resort’s manicured grounds and elegant architecture evoke traditional British charm blended with contemporary design.

The Belfry’s global reputation is rooted in its golf heritage. Home to three world-class golf courses, including the iconic Brabazon, the resort remains a pilgrimage site for golf enthusiasts. The courses are meticulously maintained, offering a blend of challenge and beauty that appeals to both seasoned players and ambitious amateurs. The resort’s golf academy and practice facilities such

as a driving range, short-game areas, and a putting green, further enhance its appeal, making it a comprehensive destination for training, leisure, and competition.

The Brabazon is the jewel in The Belfry’s crown, a course that has hosted the Ryder Cup four times, more than any other venue. It’s a distinction that instantly elevates it from a championship layout to a piece of golfing history.

The layout is strategic and meticulously sculpted. Fairways are generous in places but narrow dramatically where it matters, demanding thoughtful club selection. Water hazards are used intelligently throughout the course, most famously on the par-4 10th, where the temptation to drive the green has lured many into the drink. It’s a hole that expresses the Brabazon’s character: bold, dramatic, and designed to test nerves as much as skill.

Fast, true, and beautifully contoured, the greens are one of The Brabazon’s defining features. They demand a confident putting stroke and a sharp eye for subtle slopes. The bunkers are both visually striking and strategically placed, framing fairways and greens in a way that elevates the visual drama of each hole.

Playing The Brabazon feels like stepping onto a tournament stage. The scale of the property, the immaculate presentation, and the echoes of Ryder Cup roars create an atmosphere unlike any other UK course.

Staff at The Belfry contribute significantly to the experience. Knowledgeable, enthusiastic, and passionate about the resort’s golfing heritage, they help create a sense of occasion from the moment players arrive.

The new Brabazon House wing at The Belfry Hotel & Resort marks a significant upgrade in accommodation quality for the historic Birmingham golf resort. Opened in 2025 as part of a major £80m investment, the rooms are designed with comfort, modern style and scenic views. Where the original wings lean towards classic, comfortable hotel styling, this new wing embraces a more modern aesthetic, clean architectural lines, soft neutral palettes, and a design language that feels both current and timeless. The new Brabazon House wing also includes a new state-of-the-art fitness and leisure club. It features a vast gym area with the latest Technogym equipment. The space also includes four spacious, light-filled studios; a tranquil yoga studio, a dedicated reformer pilates studio, and a spin studio with over 30 bikes. With two pools, including a familyfriendly swimming pool, and a lap pool, and a range of revitalising poolside facilities such as a sauna, steam room, and feature showers, The Club is the home of all things leisure.

Brabazon House is particularly well-positioned for golfers. Its proximity to the courses, especially the iconic Brabazon, makes it an appealing choice for players who want to stay close to the action while

enjoying a more elevated room category. For leisure guests, the wing offers a peaceful retreat after a day spent exploring the resort’s restaurants, spa, or grounds. The soundproofing is excellent, and the ambience is noticeably calmer than some of the busier areas of the hotel.

With the wing consisting of 149 new bedrooms, ranging from deluxe rooms to stylish suites, we had the opportunity to stay in one of the Brabazon House wing twin rooms. The twin rooms, in particular, strike an impressive balance between style, comfort, and functionality, making them an appealing choice for friends, golfing partners, families, and business guests seeking a premium stay.

Stepping into the twin room, we immediately noticed the fresh, contemporary décor and thoughtful design. The neutral, soothing palette and quality fittings made the space feel fresh and inviting. The twin beds were beautifully presented with crisp linen, plush duvets, and premium pillows for a restful sleep. The beds were positioned to maximise both privacy and space, ensuring that two guests can share the room comfortably without feeling crowded. Guests can expect a spacious work desk, a large smart TV, a premium coffee station, high-speed Wi-Fi, ample wardrobe space, and a comfortable seating area, adding to the room’s versatility.

The bathroom features a walk-in rainfall shower, modern tiling and premium fixtures, generous vanity space, and soft, high-quality towels and toiletries. The overall finish is sleek and contemporary, contributing to the sense of elevated comfort that defines the wing.

The Ryder Restaurant at The Belfry Hotel & Resort stands as one of the property’s signature dining experiences, a polished, contemporary space where seasonal flavours, refined presentation, and warm hospitality come together seamlessly. As the resort’s 2 AA Rosette restaurant, it sets a high bar for culinary quality, offering guests a dining experience that feels both elevated and approachable. The restaurant’s design strikes a balance between modern elegance and relaxed comfort. Large windows frame sweeping views of the iconic Brabazon golf course, giving the dining room a sense of openness and connection to the resort’s heritage.

The dinner buffet at The Ryder Restaurant in The Belfry, which we were given the chance to dine at, offers a delightful dining experience that combines variety, quality, and attentive service. The buffet features a wide selection of dishes, including fresh salads and vegetables, cold and hot meats,

flavourful soups, fish dishes, vegetarian options and a dessert station with cakes, tarts, mousses and fruit, all catering to diverse tastes and preferences. The buffet area is well-organised, with stations spaced to avoid congestion even during peak times. Staff are quick to clear plates, refresh drinks, and assist guests with dietary needs. Their professionalism ensures that the buffet feels smooth and well-managed, even during busy periods.

The atmosphere in the restaurant was warm and inviting, making it a perfect spot for a relaxed evening meal after a day of activities. The buffet at The Ryder Restaurant is a strong reflection of The Belfry’s commitment to delivering polished, guest-focused dining experiences.

Sam’s Bar & Kitchen at The Belfry offers a casual and vibrant lunch experience perfect for sports fans and those looking to unwind midday. We had the opportunity to dine here for lunch during our stay at the Belfry Hotel & Resort. The atmosphere was lively, with big-screen TVs broadcasting major sporting events, creating an engaging backdrop for your meal. The menu features hearty and satisfying options such as stacked burgers, sharing platters, and light bites, all crafted to complement the energetic vibe of the bar. Each dish

is thoughtfully prepared and generously portioned, making Sam’s ideal for both a hearty bite or a laid-back afternoon meal.

The service was friendly and attentive, and on sunny days, the terrace overlooking the PGA National course provides a pleasant outdoor dining option. Sam’s Bar & Kitchen is a great choice for a laid-back lunch with a sporty twist, combining good food, excellent service, and a fun atmosphere at The Belfry.

Overall, The Belfry Hotel & Resort remains a standout resort in the UK, rich in history,

generous in amenities, and bold in scope. Its golf courses are a pilgrimage for lovers of the sport, its spa and leisure facilities offer restorative escapes, and its dining and accommodation strive to balance luxury with accessibility. Whether visiting for a romantic escape, a family holiday, a corporate event, or a bucket-list golf weekend, guests are likely to find the resort both memorable and satisfying.

Find out more, by visiting: www.thebelfry.com

Peak Edge Hotel in the Peak District Achieves Near Five-Star Quality Score Following Latest AA Inspection

Peak Edge Hotel on the edge of the Peak District

National Park has achieved an AA Quality Score of 85% following its latest AA overnight inspection - a level of performance typically associated with five-star hotels and placing it among the strongestperforming four-star hotels in the UK

The independent assessment also reaffirmed the hotel’s Four Star AA Silver Award, alongside Two AA Rosettes for its Red Lion Restaurant, recognising excellence across hospitality, service, bedrooms and food.

The AA Quality Score sits at the very top end of the four-star category and above the national average, reflecting consistent delivery across critical areas including hospitality, food quality, bedrooms and bathrooms. Inspectors praised the confidence and warmth of the Peak Edge team, describing them as “wonderful, confident, friendly and attentive,” and noted that the hotel provides a “memorable stay.”

Food was highlighted as a particular strength, underpinned by Peak Edge’s close connection to Walton Lodge Farm Estate, a Red Tractor certified working farm and home to the hotel’s owner, Steve Perez. The estate supplies rare breed meat, eggs, herbs, honey, and seasonal fruit and vegetables to the hotel and restaurant, reinforcing a genuine field-to-fork approach that is rooted in Derbyshire provenance rather than trend.

The inspection also recognised Peak Edge’s continued investment in the property, with major infrastructure improvements

already delivered, including a custom walk-in wine cellar from Sorrells, and further enhancements planned, including future bedroom and bathroom upgrades. Bedrooms, public areas and grounds were described as well maintained, with the hotel’s peaceful countryside setting on the edge of the Peak District National Park adding to the overall guest experience.

Mark Thurman, Managing Director at Peak Edge Hotel, said:

“We’re incredibly proud of this result. The AA inspection is a rigorous, independent benchmark, so achieving an 85% Quality Score and reaffirming our Silver Award and Rosettes is a real credit to our team. It reflects the standards they deliver every day, while continuing to invest in the hotel and our food story for the long term.”

Located in a prime position, on the edge of the Peak District National Park, Peak Edge Hotel is a four-star countryside retreat known for its relaxed, welcoming style, strong food credentials and deep-rooted connection to local land, producers and place.

for more information, please visit: www.peakedgehotel.co.uk

FREE VISITOR PASSES NOW LIVE!

What’s included with your FREE Visitor Pass?

⭐ Inspiring keynote speeches

Insights from over 100 influential industry speakers

Expo floor with 100+ exhibitors

Unlimited peer to peer networking

Start-up Zone

⚡ Start-up pitches

Networking party

NoVacancy London 2026, The Future of Hospitality on Display

The hotel and accommodation world is changing fast. Guests expect more, technology is moving at breakneck speed, and sustainability isn’t optional, it’s essential. This is where NoVacancy London 2026 comes in, happening at ExCeL London, 25–26 February, a must-attend event for anyone serious about the future of hotels and accommodation

Originally a powerhouse in Sydney, NoVacancy is now bringing its mix of innovation, insight, and inspiration to the UK. The goal? To help UK and European hoteliers, operators, and industry leaders tackle the challenges shaping today’s market, from operational efficiency and cutting-edge design to workforce trends, guest experience and revenue boosting strategies.

An

event that hits every mark

What sets NoVacancy London 2026 apart is the sheer breadth of its agenda. Over two days, attendees can dive into sessions on:

• People and culture: exploring workforce trends, staff retention, leadership development, and building a strong, inclusive workplace culture in hospitality.

• Energy and sustainability: addressing eco-friendly hotel operations, including energy efficiency, waste reduction, and sustainable design practices that benefit both the environment and the bottom line.

• Design talks: a creative discussion on the future of hotel interiors, focusing on materials, sustainability, and experiential design that elevates guest experiences.

• Revenue and distribution: covering best practices in pricing, distribution channels, and revenue management

strategies to maximise profitability and occupancy rates.

• Small hotelier: focused on the unique challenges and opportunities for small hotels, hostels, and boutique accommodations, covering operations, guest experience, and competitive growth strategies.

• Marketing: a deep dive into cuttingedge marketing strategies, including digital advertising, social media, branding, and guest loyalty programs to drive bookings and revenue.

• Leadership forum: a platform for rising hotel and accommodation professionals, featuring leadership insights, career development strategies, and industry networking opportunities.

• Technology: exploring the latest innovations in hospitality tech, from AI and automation to payment systems and cybersecurity, helping hotels streamline operations and enhance guest satisfaction.

• Spotlight stage: showcases industry disruptors sharing insights, trends, and innovations shaping the future of the hotel and accommodation industry.

Plus, the Future Leaders track gives rising stars a platform to learn, connect, and shape the next era of hospitality.

100+ hotel and accommodation expert speakers

These speakers represent the entire hotel and accommodation ecosystem from large multinational hotel chains to small independent accommodation providers and much more!

These speakers include:

• Paul Thomas, VP International Development, Marriott International

• Maria Ashton, VP, Development, Luxury Brands, Accor

• Uta von Dietze, VP Commercial Performance EMEA, Wyndham Hotels & Resorts

• Kalindi Juneja, CEO, PoB Hotels

• Natasha Shafi, CEO, Mr & Mrs Smith

• Davina Zydower-Cisier, Senior VP Development Europe, Ennismore

• Thomas Greenall, CEO, Bespoke Hotels

• Naomi Heaton, Founder & CEO, The Other House

• Lionel Benjamin, Founder & CEO,

Gullwing Hospitality

• Mark Lewis, CEO, Hospitality Action

• Josh Danan, CEO & Co-Founder, Student Luxe

• Jannes Sörensen, Founder, Kepler Hotel Group

• Karim Kassam, Founder and Managing Director, Horwood House Hotel, Ziz Hospitality

• Claudia Abt, Chief Design Officer, CitizenM

• Kirsten Lord, Chief People & Culture Officer, Corinthia Hotels

• Allen Simpson, CEO, UK Hospitality

• Jeremy Slater, COO, BobW.

• Vibhu Gaind, CIO, RBH Hospitality Management

• Jonathon Liu, Chief Commercial Officer, Verdi Hotels

• Halima Aziz, Head of Hotels, Criterion Hospitality

Hands-on innovation on the expo floor

Over 100 exhibitors showcase tech, services, and products that make operations smarter, rooms more appealing, and experiences unforgettable. From AI-driven booking systems to eco-friendly fixtures, it’s a playground of solutions for hotels ready to level up.

The Start-Up Zone adds extra spark. Earlystage innovators get a platform to pitch bold new ideas, proving that disruption isn’t something to fear, it’s something to embrace.

Networking that actually works

NoVacancy London isn’t just about learning, it’s about connecting. With an event app for scheduling meetings, a lively expo floor, and social events like the Networking Drinks Party, it’s easy to turn conversations into collaborations.

Why NoVacancy London matters

NoVacancy London 2026 isn’t just another trade show. It’s a launchpad for change, a place where the brightest minds in hospitality converge to share ideas, test innovations, and set the course for the industry’s future.

As an attendee, you’ll have full access to NoVacancy London 2026’s conference agenda, packed with keynote presentations, dynamic sessions, panel discussions, and interactive workshops covering the latest trends in hotel operations and guest experience, helping you improve efficiency, elevate the guest journey and drive revenue.

Get your free visitor pass today and join thousands of hotel and accommodation experts in February.

Costs, codes and customer experience

Joanne Milne-Rowe, Managing Director of Codelocks International Ltd, explains how coded locks save costs and enhance customer experience in hospitality.

For hospitality managers, key-based access control has become a drain on resources, a challenge to guest satisfaction, and a hit on the bottom line. Between the overheads of replacing keys and the loss of staff hours to troubleshooting access issues, the costs of this outdated approach can quickly add up.

Guests today have come to expect a level of customer experience that key-based access control just can’t provide. So, whether in a hotel or a wellness spa, lockouts or lost keys can cause customer satisfaction to nosedive. That means your team’s hard work creating excellent experiences is overshadowed by an issue that can be easily eliminated. Worse yet, those poor experiences often linger as negative online reviews.

Coded locks offer convenience, control and much more

Coded locks avoid these issues by eliminating the need for keys. With features such as Codelocks’ NetCode® Technology, you can remotely generate time- and datesensitive access codes using the Codelocks Connect app or portal, then share them instantly via SMS or email. Even greater flexibility is available through Codelocks’ Resource Booking and Application Programming Interface (API), which allows the implementation of, and integration with compatible booking platforms. This enables a wide range of self-service applications and helps deliver the modern, frictionless customer experiences today’s guests expect. NetCode® allows hotels and rentals to send access codes to guests in advance, enabling convenient self-check-in – ideal for late arrivals. Sports clubs can also use it to offer fully unmanned, self-service court or pitch rentals.

Coded locks are versatile and can be used for cabinets and lockers, too. At Champneys Tring health spa, the team has used KitLock by Codelocks locker solutions for its changing room for almost 15 years. Its operational team haven’t had the burden of keys and, according to Maintenance Manager Karl Johnsen, the experience is enhanced because “customers don’t need to worry about keys and can enjoy the spa in comfort, knowing that their belongings are stored conveniently and safely.”

Coded locks eliminate the risk and operational headache of lost keys, saving you time and money in the process. Their simple but versatile functionality enhances the customer experience, enabling seamless self-service experiences in hotels, gyms, spas and more.

Read Codelocks case studies to learn more: codelocks.co.uk/case-studies

From doors to lockers to integrated digital solutions, Codelocks deliver convenience and control.

Codelocks NetCode® Technology

Complete control, wherever you are. NetCode® is the smart way to generate time-sensitive codes for doors and lockers.

Communicate and share the NetCode® via SMS or email 3. Activate and ready to use for the set time

Revenue You Can Count On: RoomPriceGenie

Comes to NoVacancy London

RoomPriceGenie is heading to the very first edition of NoVacancy London, taking place on 25–26 February 2026 at ExCeL London and we’re excited to be part of this new chapter for the UK hospitality industry

You’ll find us at Stand F25, together with our trusted integration partner, Profitroom. For two days, we’ll be welcoming hoteliers, partners and industry professionals for practical conversations, fresh ideas and yes — a little Genie magic.

RoomPriceGenie began life in the most practical way possible: our co-founder, Ari Andricopoulos, saw firsthand how much pressure pricing decisions created for his father’s Bed and Breakfast. The competition was getting stronger and his father wasn’t getting his pricing quite right. The B&B he and his partner run was sometimes empty and sometimes booked up too early at too low a price.

Ari, having spent 15 years creating trading algorithms for financial markets, knew he could build a solution that would increase their revenue. Not something designed for large chains with full revenue management teams. But something simple, practical and powerful enough to help independent hoteliers price confidently every day.

That first solution became RoomPriceGenie.

Today, RoomPriceGenie is an award-winning Revenue Management System used by

more than 4,000 properties and groups across 65 countries. But our mission hasn’t changed: helping hoteliers ensure that every room is priced right, every night.

Revenue management has long been seen as something complex, time-consuming or reserved for large chains with expert teams. We set out to change that.

Revenue you can count on

The reality for many UK hoteliers is this: teams are leaner, costs are rising, demand patterns are shifting, and pricing decisions feel heavier than ever.

You know pricing matters. You know it impacts profitability more than almost any other lever. But you don’t always have the time to monitor competitors, track demand signals, adjust rates, and analyse performance manually.

That’s where RoomPriceGenie steps in.

Our automated Revenue Management System continuously analyses demand patterns, market data and your property’s performance. It calculates optimal prices and automatically updates them, so your

rates reflect what’s really happening in the market.

With more than 80 integrations across leading PMS, channel managers and operational systems, RoomPriceGenie fits into your existing setup. It works quietly in the background, handling the complexity so you can focus on what you love: running your property and delivering great guest experiences.

Recognised by hoteliers, powered by people (the Genies behind the scenes)

This year has been particularly special for us.

We were named Best Revenue Management System by HotelTechReport — recognition driven by reviews from the hotels we serve. In the same awards, we were also honoured as Best Place to Work

For us, those two achievements belong together.

Great software doesn’t build itself. It’s created by passionate, knowledgeable people who genuinely care about the hoteliers they support. The Genies behind RoomPriceGenie are revenue management specialists, hospitality experts and problemsolvers and they’re the reason our customers feel supported, not just serviced.

Many of them will be at NoVacancy London.

Our leadership team and a strong presence from our UK team will be on-site, ready to listen, learn and share insights. Events like this are about understanding what UK hoteliers are facing right now — from cost pressures to distribution shifts — and exploring practical ways to stay competitive.

RoomPriceGenie & Profitroom: automated pricing meets stronger direct conversion

Sharing Stand F25 with Profitroom feels natural.

RoomPriceGenie focuses on intelligent, automated pricing. Profitroom specialises in direct booking technology and distribution. Together, we help hotels optimise both rate and booking performance.

Smarter pricing meets stronger direct conversion.

At our stand, you’ll be able to see how our systems complement each other and how combining the right revenue strategy with effective distribution creates a powerful foundation for long-term growth.

Let’s make revenue management less stressful and a little more fun

At Stand F25, you can spin our prize wheel for exclusive discounts and join interactive games for the chance to win merchandise and special surprises from both companies. It’s our way of making sure your visit is both insightful and enjoyable.

Because hospitality should feel… well, hospitable.

As NoVacancy London launches its inaugural edition, it brings fresh energy to the UK hospitality landscape. It’s a space for ideas, innovation and meaningful connection.

For independent hotels and growing groups, staying competitive means working with partners who understand your reality — not just your data.

On 25–26 February at ExCeL London, we invite you to visit Stand F25, meet RoomPriceGenie, connect with the Profitroom team and discover how automated pricing can give you back time, clarity and stronger results.

Please visit our website: www.roompricegenie.com/en_gb

NRB26: A Celebration of Hospitality Excellence in the North

The North’s leading hospitality trade show will return to Manchester Central on 10-11th March 2026, joined by lunch!

NORTH

This March, the North of England’s dynamic hospitality scene will once again step into the spotlight as Northern Restaurant & Bar (NRB, returns to Manchester Central on 10-11th March, 2026, sponsored by Uber Eats. NRB26 is set to bring together the very best of the region’s hospitality sector, showcasing outstanding talent and the innovation driving the industry forward.

Building on its success, NRB26 will once again run alongside lunch! NORTH, the dedicated event for the café, coffee shop and food-to-go market. Together, the two shows will offer a must-attend meeting point for hospitality professionals from across the North.

Exhibitors

NRB26 will welcome more than 400 exhibitors, cementing its status as a key destination for discovering new products, ideas and solutions across food and drink, equipment, technology and hospitality services. Leading brands already confirmed for 2026 include Uber Eats, Budweiser, Lightspeed HQ, Nisbets, Steelite International, La Tua Pasta, Frobishers Juices, Monin, Martins Craft Bakery, Coca-Cola EuroPacific Partners, Worldpay, Cambrook Foods Ltd, Catering Equipment, and Stephensons.

Keynote Theatre, Pub & Bar Theatre, and Chef Live Theatre

Keynote Theatre

The NRB Keynote Theatre will welcome senior figures from some of the UK’s bestknown hospitality brands, as they take to stage to share their insights.

Among the speakers is Laura Harper Hinton, Co-Founder & CEO of Caravan, who will reflect on the brand’s evolution from its beginnings in London to its first Northern opening in Manchester in 2024. Her session will explore Caravan’s approach to sustainability, the growth of all-day dining and strategies for building a business designed to last.

Also confirmed is Will Beckett, Co-Founder and CEO of Hawksmoor, who will offer his perspective on scaling a restaurant brand while staying true to its values. Drawing on Hawksmoor’s national and international expansion, he will discuss protecting brand

identity, overcoming today’s industry challenges and achieving long-term success, backed by a portfolio of multiple industry awards. More speakers are set to be revealed over the next coming weeks.

Also taking to the stage is Kenny Atkinson, widely regarded as one of the UK’s most accomplished chefs. With almost 30 years at the forefront of the industry, Atkinson is Chef Patron of Newcastle’s Michelin-starred House of Tides and Solstice by Kenny Atkinson and remains the only chef to hold Michelin Stars for two restaurants in the city. Kenny will reflect on his career and current ventures, from the launch of his London restaurant Solaya to the ongoing success of his Newcastle sites. Drawing on decades of experience at the highest level, as well as his appearances on Great British Menu, his panel session will delve into leadership, business growth outside of your home city, and sustaining exceptional standards across multiple venues.

The Chef Live Theatre

NRB 2026 is set to welcome one of the UK’s most exciting culinary voices as Ahmed Abdalla, the acclaimed chef behind The Grand in York takes to the Chef Live Theatre. Known for his refined approach, bold flavours and deep respect for seasonal British produce, Ahmed has built a reputation for delivering food that is both elegant and grounded, earning widespread recognition in the industry.

At the Chef Live Theatre, Ahmed will share insights from his journey at The Grand, offering a behind the scenes look at how he leads high-performing kitchen teams while continually evolving his culinary style. His session promises to be an inspiring mix of practical expertise and creative vision, making it a must see for chefs and hospitality professionals looking to stay ahead of the curve at NRB 2026. The full line up of exceptional chefs cooking at the show is set to be revealed soon.

Kuits NRB Top Fifty

The opening day of NRB26 will mark the announcement of the 13th annual Kuits NRB Top Fifty, celebrating the individuals and businesses shaping the North’s hospitality landscape. Selected by a panel of respected industry judges, the list highlights operators who continue to

make a significant and lasting impact on the sector. Operators included in last year’s 50 included San Carlo Group, The Alchemist and QVO Hospitality.

In 2025, three Special Achievement awards were presented to Archies, recognised for its standout experiential leisure concept; The Inn Collection Group, praised for its award wins and people-first approach; and Joe and Daniel Schofield alongside James Brandon, acknowledged for their influential role in Manchester’s bar scene. Three more exceptional operators will be awarded this year.

Secure Your Trade Tickets Now

NRB26 continues to stand as the flagship event for the North’s hospitality sector, uniting thousands of operators, suppliers and innovators from across the industry. The trade show provides a platform to exchange ideas, uncover new products and form meaningful connections. With attendance rising by 13.4% last year, NRB’s growing reach and influence across the sector is clear. Visitors can expect exceptional networking opportunities, insight into emerging trends and tangible support for business growth.

Northern Restaurant & Bar 26, co-located with lunch! NORTH, will take place on 10-11 March 2026 at Manchester Central. As the region’s largest hospitality gathering, NRB26 brings together award-winning chefs and leading suppliers, offering something for every corner of the industry,

Secure your free trade tickets here and be part of the celebration of the North’s hospitality excellence.

For more information and tickets, visit: www.northernrestaurantandbar.co.uk

Bringing Tech to the Table: How Hashtag Quiz is Reinventing Pub Entertainment

We spoke to the team behind Hashtag Quiz and the HQ.FM Pub Quiz

Software about how interactive quiz nights are helping venues drive footfall, boost spend, and modernise their entertainment offering

Q: For those who haven’t heard of it yet, what is Hashtag Quiz?

A: Hashtag Quiz is two-fold. We can provide a fully hosted interactive quiz solution with a fully-trained quiz host with audio-equipment included brought to your venue OR the interactive, technology-powered quiz platform designed for pubs, bars, hotels, and event venues, otherwise known as the HQ.FM Pub Quiz Software. It replaces paper answer sheets and traditional hosting with a browser-based system, automated scoring, and a professional digital narrator.

It gives venues a simple way to run professional, engaging entertainment without needing specialist staff or complicated equipment.

Q: What problem does it solve for venues and event hosts?

A: Venues need reliable ways to bring people in, especially midweek, but traditional quiz nights can be labour-heavy, inconsistent, and dependent on individual hosts.

Hashtag Quiz removes those barriers. It delivers structured, high-quality entertainment that’s easy to run, saves staff time, and creates an experience customers want to return for.

Q: What inspired the creation of the platform?

A: The idea came from seeing how powerful quiz nights are for bringing communities together but also how often they were affected by last-minute host cancellations, long marking times, and uneven quality.

The goal was to create a system that kept the fun and social side of quizzes, but made the delivery consistent, professional, and scalable through technology.

Q: Who is Hashtag Quiz designed for?

A: It’s built for hospitality venues of all sizes, pubs, bars, hotels, social clubs, and event spaces, as well as corporate and community event organisers.

It’s especially valuable for venues that want regular entertainment without the high cost of live acts or the pressure of staff having to host. If budgets and opportunity arise, we

can provide both the quiz platform AND the host.

Q: Why is interactive entertainment more important than ever for venues?

A: People now choose carefully when and where they go out. Venues aren’t just competing with each other, they’re competing with streaming platforms and staying home.

Interactive events like quiz nights give customers a clear reason to visit. They’re social, team-based, and experience-driven, which is exactly what today’s guests are looking for.

Guests don’t want to wait forever for the answer or where they are placed in the leaderboard so the interactive platform with live updates is immediate.

Q: How does Hashtag Quiz help increase footfall and spend?

A: A scheduled weekly quiz night creates a regular reason for customers to visit. Once they’re there, the structured format keeps them engaged for the full event, increasing dwell time.

Teams often arrive early, stay until quiz completion, and return week after week, driving both food and drink sales as well as repeat visits.

Q: What role does technology now play in hospitality entertainment?

A: Technology allows venues to deliver bigevent style experiences without big-event budgets. Automation and browser access mean entertainment can be professional, consistent, and easy to run.

Hashtag Quiz sits at that intersection of hospitality and tech; offering smart entertainment that feels premium but is simple to operate.

Q: What makes Hashtag Quiz different from traditional quiz hosting?

A: The key differences are automation and experience. There’s no paper, no manual marking, no wasting of time and no need for a staff member to act as host. We include a digital narrator that can run the quiz, and scores update automatically; if budget or

staffing are an issue. It feels closer to a live gameshow than a traditional pen-and-paper pub quiz.

Q: How does the system work in practice?

A: Hosts log into the HQ.FM system through a web browser, select the (already written) quiz they want to use and play the quiz from their screen and sound system. Players join on their phones via their browser, no app downloads required and guests submit answers digitally. The scores update live, creating a competitive, interactive atmosphere.

Q: How does this help venues with limited staff or budgets?

A: It removes the need to hire a quiz host and reduces staff workload during the event. Venues can get professional entertainment at a fraction of the cost of live acts, which is particularly important during tighter trading periods.

Q: What kind of feedback do you hear most from venues and players?

A: From venues, the most common feedback is how easy it is to run and how much time it saves.

Players often say it feels modern and exciting, and they love seeing scores update live throughout the night.

Where Hashtag Quiz hosts are involved, the guests form a friendship bond with the host and look forward to their interactive banter between each other.

Q: What trends are you seeing in demand for digital entertainment?

A: There’s strong demand for affordable, repeatable events that create a reason to visit. Themed quizzes and nostalgia-driven content are particularly popular, and venues are increasingly looking for tech-driven solutions that are still simple to operate.

Q: What’s next for Hashtag Quiz?

A: The focus is on expanding quiz formats, themes, and interactive elements to keep events fresh and engaging, while continuing to make the platform as easy as possible for venues to deliver.

Q: How do you see the platform supporting hospitality long-term?

A: Hospitality is increasingly about experiences. Hashtag Quiz helps venues build loyal communities around regular, experience-led events. It’s not just a quiz night, it’s a long-term footfall and

engagement strategy designed for the future of social venues.

Its about re-building the community back into venues; where it may have been lost in the past.

Please visit their website: www.hashtagquiz.co.uk

Contact Simon at HQ.FM today on WhatsApp: 07941 322339 or email at: ops@hashtaghosts.co.uk

HOW MUSIC CAN INFLUENCE CUSTOMER BEHAVIOUR

The Power of Music

Two-thirds (66%) of UK adults admit that the type of music played in shops or businesses (such as cafes or salons) influences what they buy and their habits – with 27% saying “definitely” and 39% answering with “probably”.

Our study* of over 2,000 UK adults further revealed the music genres customers believe business owners should play to persuade them to spend, spend, spend — with pop a prevailing favourite.

When shoppers were asked to rank genres, pop came out on top. Over a third (35%) of customers said that they feel be more inclined to buy extravagant clothes and accessories, like a designer pair of trainers if pop plays.

Pop also reigns supreme at the UK’s supermarkets (43%) particularly among the 45-59 age bracket (48%). But food shops could also experiment with reggae — which tempts 16% to fill their trolleys — and hip-hop (15%) to encourage shoppers to spend on tasty treats.

Pop has persuasive powers in salons, too; 37% of people say this genre tempts them to try a new hairstyle. That said, moody rock anthems (19%) and soul melodies (18%) are also likely to leave customers feeling brave at in the hairdresser’s chair. Over-60s sway towards a new style if classical tracks play — more so than other age groups (18%).

Restaurant owners, take note — classical music is more likely to get diners in the mood to order expensive items on the menu, appealing to nearly a third (31%) of people. Soul (22%) and jazz (21%) are also popular, depending on the ambience you’re aiming for. Meanwhile, 40% of adults said that they are more likely to indulge in an extra treat if pop music plays in a pub or café.

Crucially, over half of UK adults (53%) dislike dining in silence, particularly the younger generation (56%). The primary put-off is the lack of atmosphere (61%) while 32% claim the experience isn’t as fun without background beats. After all, nearly two-thirds (63%) admit that different types of music affect their mood in different ways.

This may account for why over two-thirds (67%) of customers admit to LEAVING a venue after realising no songs were playing. This scenario is most common in pubs — where one in five (20%) revellers have chosen the door over a drink after a silent reception — closely followed by bars and cafes. Evidently, a soundtrack to sipping, snacking and socialising is essential.

Ultimately, the senses play a pivotal role in creating a positive experience for customers in shops and businesses like restaurants or salons. When asked to rank stimulants from 1-5, ‘music’ was a priority for a fifth (21%) — second only to ‘colours’ (41%) but surpassing ‘fragrance’ and ‘lighting’.

(8am-6pm, Mon-Thurs & 8am-3pm, Fri)

67%

of customers admit to leaving a venue after realising no songs were playing*

of UK adults say the type of music a shop or business plays influences what they buy* 66%

The Red Lion Celebrates First Anniversary with a Birthday Party to Remember!

The Red Lion is marking one year since its reopening with a first birthday celebration in its iconic Ballroom and the launch of newly refurbished boutique hotel rooms

One year on The Red Lion in Leytonstone is celebrating its first anniversary with a mustattend birthday party and the unveiling of its refreshed accommodation.

Reopened in February last year by owners Urban Pubs & Bars, the iconic pub has spent the past twelve months reconnecting with the local community while welcoming new guests through its doors for drinking, dining, dancing and celebrations of all kinds.

To mark the milestone, The Red Lion will host a night to remember on Thursday 12th March.

The evening will take place in the iconic upstairs Ballroom, once home to performances by The Who and Led Zeppelin, and will feature live music, a DJ, free welcome drinks and nibbles, and free entry throughout the night.

Tickets will be available via the pub’s website, inviting locals, neighbours and regulars to come together for a night of celebration.

The anniversary party also shines a spotlight on the Ballroom itself, a striking and historic space that is once again available for private hire. From weddings and birthdays to live music, parties and community events, the Ballroom offers a distinctive setting for celebrations large and small, reinforcing The Red Lion’s role as a flexible events venue at the heart of Leytonstone life.

Over the past year, the pub has hosted a wide range of public and private occasions across its multiple spaces, with the Ballroom, garden and The Den all proving popular for gatherings, parties and late-night celebrations. The team is now welcoming enquiries for future bookings across all areas of the venue.

Alongside the anniversary celebrations, The Red Lion is also reopening its refreshed boutique hotel rooms, which are now available to book. The nine rooms above the pub have been thoughtfully updated and offer a characterful, boutique alternative to chain hotels, ideal for guests attending events at the pub or exploring East London.

Chris Hill, Managing Director at Urban Pubs & Bars, said: “It’s been fantastic to see The Red Lion settle back into the heart of Leytonstone over the past year. The return of the Ballroom as an events and private-hire space, alongside the reopening of the hotel rooms, feels like an exciting new chapter. This first anniversary is a chance to celebrate with the community that has supported us, and we’re really looking forward to what’s ahead.”

Downstairs, the pub continues to champion seasonal British pub food, a broad drinks

selection and a welcoming, relaxed atmosphere. Outside, the garden and The Den provide additional spaces for informal get-togethers, private parties and summer celebrations.

For more information, please visit: www.urbanpubsandbars.com/venues/ the-red-lion-leytonstone

Get Spring Ready

Regional Japanese Favourite Maki & Ramen Makes London Debut

Late-night bar and restaurant to take over the downstairs of La Bodega Negra in Soho

Maki & Ramen is set to open its first bricksand-mortar London restaurant in Soho on 6th March 2026. The UK restaurant brand - already widely established across England and Scotland - has secured the former La Bodega Negra site on Old Compton Street, bringing a new mid-range Japanese dining experience to the heart of the capital.

The new 3,200 sq ft Soho site, fitted out by SIM Fit-Out, will accommodate 110 covers and is designed to reflect Soho’s night-led energy. Drawing inspiration from traditional Japanese ramen shops, the interior design incorporates contemporary elements: an open-plan layout features natural wood finishes, warm lighting, neon signage, and Japanese-inspired decor.

Maki & Ramen serves authentic and innovative Japanese dishes, offering an inclusive menu to suit every diet and taste, including vegetarian, vegan, and halal options. Its extensive menu features Japanese favourites - from sushi rolls to ramen bowls - delivering premium-quality dishes that bridge the gap between highend dining and grab-and-go convenience. Popular items include Black Garlic Tonkotsu Ramen, Hell Ramen, Halal Steak Tataki Ramen, Salmon Teriyaki Roll, Green Dragon Roll, Chicken Gyoza, Spicy Chicken Teriyaki Karaage, and Chicken Katsu Curry.

The restaurant also boasts an impressive drinks list, ranging from Japanese-inspired

beverages such as bubble teas and matchas - created in partnership with Perfect Ted - to unique soft drinks, including XOXO Drinks, which has crafted three sodas available exclusively at Maki & Ramen.

The new Soho site has a 1AM alcohol licence and will double up as a late-night bar, bringing the downstairs of the former La Bodega Negra back to life, setting it apart from Maki & Ramen’s regional sites. The cave-like bar will serve a curated range of alcoholic and alcohol-free drinks, from authentic Japanese beers, such as its signature Makiburi lager, to fruit-forward and tea-based cocktails and mocktails designed for Soho’s nightlife crowd. Serves include Cherry Blossom, Japanese Elixir and Hanami, while Geisha’s Kiss is the most immersive cocktail on the menu, combining rich colour and theatrical smoke adding a sense of spectacle to the drinking experience.

Founded in 2015 by Teddy Lee, Maki & Ramen launched with a single restaurant in Edinburgh before expanding into Glasgow. The brand subsequently grew across multiple regions in England, serving fresh sushi and ramen in Manchester, Leeds, Leicester, Sheffield, Newcastle, Aberdeen and Nottingham. 2026 marks a key milestone in Maki & Ramen’s UK expansion with its London debut. The opening of the Soho site follows the brand’s initial London franchise launch at The O2 Arena.

Maki & Ramen was named Scotland’s Best Japanese Restaurant by Deliveroo in both 2024 and 2026 and has received multiple other high-profile accolades in the Japanese dining category. In 2026, the brand was also nominated for four Edinburgh Chamber of Commerce Awards, including recognition for its partnership with Thistle Foundation.

Committed to supporting local communities, Maki & Ramen works with dedicated charities in each of its locations. In London, it will partner with The Felix Project, donating £1 from every ramen sold on select days and times.

Maki & Ramen Soho will be located on Old Compton Street and open seven days a week from 11:30am to 1:00am.

To mark the launch, Maki & Ramen will be offering £5 ramen to the first 100 people between 6th and 8th March.

Teddy Lee, CEO of Maki & Ramen said: “We’ve been preparing for a London opening for a long time, and finally bringing Maki & Ramen to Soho feels incredibly special. Soho is electric - it’s where food, drink and late nights collide. Our Soho site has its own energy, designed for long dinners that turn into late nights. This is just

the beginning of our London story, and we’re so excited to bring Maki & Ramen to even more neighbourhoods across the city very soon.”

Please visit our website: www.makiramen.com

Maki & Ramen Soho Opening 6th March 2026

9 Old Compton Street, London W1D 5JF Open 7 days a week, 11:30am - 1:00am

An Easter Escape in the Eternal City at The Rome EDITION

As Rome prepares for spring, one of its most atmospheric times of year, The Rome EDITION offers the ideal base for an Easter escape

Just moments from Via Veneto, the Spanish Steps, Trevi Fountain and the Borghese Gardens, the 93-room hotel places guests at the heart of the Eternal City while offering a refined, contemporary retreat from the crowds.

The Rome EDITION seamlessly blends historic architecture with the hotel brand’s signature contemporary design, creating interiors that are elegant and understated, with walnut accents, bespoke furnishings and light-filled spaces. The hotel features 93 rooms, including 17 suites and two penthouse suites, with premium options such as the Loft Suite, Connecting Suite, Garden Suite, EDITION Signature Suite and Premier Skyline Suite. Guests staying in these suites enjoy curated amenities including complimentary, seasonal fruit, a welcome bottle of Italian sparkling wine and personalised EDITION touches.

At its culinary heart is Anima, the hotel’s signature restaurant led by Chef Antonio Gentile, celebrating the bold flavours of Rome and Naples through seasonal Italian dishes and thoughtful wine pairings. The restaurant extends into a lush courtyard garden ,ideal for long Easter lunches and aperitivo beneath climbing jasmine.

The hotel’s vibrant social scene includes two standout cocktail destinations: Punch Room, an intimate, speakeasy-inspired bar dedicated to modern interpretations of historic punches, and Jade Bar, a jewelbox space showcasing an immersive and refined experience, with signature martinis, exclusive Champagne cocktails and elevated bites such as caviar and anchovies. The Roof offers panoramic views across Rome’s skyline, alongside a travertine plunge pool, Mediterranean plates and sunset drinks overlooking the city’s domes and monuments.

With its prime location, dynamic dining and bar scene, and effortlessly sophisticated design, The Rome EDITION is redefining modern Roman hospitality, making it the ultimate base for an Easter escape in the Eternal City.

For more information, please visit: www.editionhotels.com/rome

To see more on the restaurtant, please visit: www.animaristoranteroma.it

Seaside Palm Beach Hotel Review

The perfect five star holiday escape to Gran Canaria

Seaside Palm Beach in Maspalomas, Gran Canaria, presents itself as a refined blend of retro-inspired elegance, family-friendly comfort, and five-star sophistication.

The hotel’s location, just moments from Maspalomas’ famous dune fields, expansive beaches, and vibrant town centre, makes it an ideal choice for couples, families, and travellers seeking both serenity and adventure.

The proximity to nature gives the property a homely, almost secluded feel, despite being within easy reach of shops, restaurants, and coastal pathways. Guests arriving from Gran Canaria Airport face a manageable 45 -minute transfer, and the hotel’s private parking and vehicle-hire options make exploration of the island straightforward.

Its reputation as an award-winning resort is well-earned, offering a polished experience that balances relaxation, recreation, and thoughtful service.

The hotel redefines what it means to experience upscale hospitality in one of Spain’s most cherished holiday destinations. Hotel Palm Beach has a bright, airy aesthetic that captures the spirit of a seaside escape. Natural light fills the lobby area, and the décor blends modern touches with a relaxed coastal feel. Everything appears well maintained, from the polished floors to the neatly arranged outdoor spaces, giving the hotel a sense of quiet elegance.

From the moment we arrived, the staff set the tone with warm, attentive service. Check-in was smooth, and every interaction throughout our stay reinforced the hotel’s commitment to hospitality. It’s clear that guest experience is a top priority here.

The hotel offers 328 rooms and suites, each designed by Alberto Pinto’s four colour schemes, Beige & Brown, Yellow & Turquoise, Violet & Green, and Coral & Blue, all echoing the island’s landscapes and light. If you’re seeking a comfortable and stylish base for your Gran Canaria getaway, the Superior Rooms at Seaside Palm Beach are a delightful choice that balances thoughtful amenities with refreshing island charm.

From the moment you step inside, these rooms feel welcoming and well-appointed. Guests are greeted with a welcome gift of fresh fruit and water, a nice touch that sets the tone for a relaxing stay. Spacious enough to feel comfortable but still cozy,

the room was spotless upon arrival and remained impeccably clean throughout the stay. The Superior Rooms offer a bright and airy space with views of the gardens, pool, or sea, helping you make the most of the hotel’s lush surroundings. The bed offered the kind of comfort that makes it easy to drift off after a long day, and the bedding felt soft and inviting. One of the highlights was the balcony, a simple but meaningful feature that transformed morning coffee into a peaceful ritual. With fresh air, gentle light, and the subtle sounds of the surrounding area, it became a favorite spot to start and end each day.

These Superior Rooms come equipped with everything you need for a restful stay. Free Wi-Fi and a 58 inch Smart TV for entertainment, Minibar (chargeable), safe, tea and coffee facilities and handy amenities like a hairdryer, bathrobe, slippers, and magnifying mirror are also included. Practical extras like a desk, wardrobe, phone, and digital scale make it easy to settle in.

At Seaside Palm Beach, dining isn’t an afterthought, it’s a defining part of the guest experience. Across multiple thoughtfully designed venues, the hotel delivers a rich tapestry of flavours, from classic Canarian dishes and hearty Italian favourites to refined Mediterranean fusion and tapas interpreted with a creative twist. Whether enjoyed under the palm-lined terrace, in a cosy garden setting, or beside the shimmering pool, every meal feels like a celebration of food, culture and hospitality.

The Main Restaurant at Seaside Palm Beach sets the tone for the hotel’s exceptional culinary reputation. Open for breakfast, lunch and dinner, it impresses with variety, quality and consistency, offering a dining experience that guests of all ages and tastes will appreciate.

Breakfast is a highlight in itself. Each morning, a generous buffet spread showcases freshly baked breads and pastries, seasonal fruit, local cheeses, juices and cooked-to-order options like eggs and omelettes made at live stations. The setting, beneath gently swaying palms with sunshine filtering through, pairs perfectly with a leisurely start to the day.

At lunch, the à la carte menu offers flexibility and freshness, with salads, sandwiches, hearty mains and lighter Mediterraneaninspired dishes that reflect the seasonal bounty of Gran Canaria.

Dinner transforms the space into a lively and memorable culinary destination. On three evenings each week, themed barbecue nights bring an exhilarating, interactive

experience where guests can watch chefs prepare grilled delights from around the world, from Spanish and Italian classics to Asian-inspired dishes and Mexican favourites. This was definitely one of our favourite highlights!

This blend of creativity, quality ingredients and thoughtful presentation makes the Main Restaurant a place to return to night after night.

For those seeking an intimate, refined dining experience, Il Giardino di Palm Beach is a standout. This Italian restaurant brings the essence of “Cucina di Mamma” to life, classic dishes prepared with heart and authenticity by Chef Lorenzo Fauri. Here, the focus is on tradition. Dishes crafted with ingredients sourced locally and treated with respect, technique and passion. The menu features rich Mediterranean flavours and each plate delivers warmth, balance and the kind of simplicity that distinguishes great Italian cooking. The setting complements the cuisine beautifully, a cosy environment that feels both elegant and welcoming, with the gentle sounds of birds in the palms enhancing the sense of dining in a hidden garden. This restaurant is particularly suited to romantic evenings or special occasions, and its seasonal opening ensures that every visit remains fresh and exclusive.

If relaxed social dining is what guests crave, La Bodega delivers in style. Here, traditional Spanish tapas are not just side dishes, they are bites of culture, carefully prepared with premium local ingredients and presented with creative flair. The concept celebrates Spanish and Canarian culinary traditions, taking them beyond simple bar snacks to a gourmet experience. Local cheeses, smoked fish from nearby islands and seasonal produce feature prominently, while a curated wine list of Canary Island and Spanish wines offers perfect pairings for each plate. The ambience at La Bodega is warm and inviting, cosy but lively, making it an ideal spot for sharing small plates with friends or starting an evening with drinks and conversation.

While not full-service restaurants, the Bar Africano and Bar Salón complement the hotel’s dining scene perfectly. Bar Africano offers al fresco snacks and light meals throughout the day beside the pool, ideal for casual lunches, fresh fruit juices, poolside bites and refreshing cocktails. Meanwhile, Bar Salón, with its striking retro design, provides a stylish backdrop for evening drinks, creative cocktails and entertainment, rounding out the day’s culinary journey.

Set amidst lush tropical gardens and swaying palms, the hotel’s exceptional range of pools caters to every mood and

moment, from lively family fun to peaceful adult relaxation. With thoughtful design, pristine maintenance and inviting water temperatures throughout the year, the pools here truly elevate a stay in Maspalomas.

The centerpiece of the outdoor area is the large freshwater pool, surrounded by comfortable loungers, parasols and the hotel’s vibrant garden scenery. This pool serves as the social spot where guests gather to stretch out in the sun, socialise with new friends or simply take refreshing swims between sunbathing sessions. Its size and shape make it easy for both swimmers and waders to enjoy at their own pace, while staff are on hand to assist with towels, drinks or snacks from the nearby poolside Bar Africano.

Little ones benefit from two dedicated children’s pools, including a fun pool complete with a slide, water polo net and gentle depths perfect for splashing and swimming, as well as a shallow baby pool heated for comfort.

For those seeking a more tranquil, indulgent experience, Seaside Palm Beach offers two adult-only pool options. The heated saltwater Wellness Pool with underwater massage jets, is perfect for a leisurely soak or gentle hydrotherapy after a day of exploring the dunes or beach. The water temperature and calming setting make this a favourite among couples and guests longing for a peaceful pool experience.

Nestled in a quieter corner, the Brine Pool, is heated to a soothing temperature and enriched with minerals, offering a restful space where guests can sit back, relax and

let tensions melt away. Its secluded position amid the gardens creates an intimate, calm atmosphere that feels like a private oasis. Both pools are part of the hotel’s broader wellness approach, often paired with spa sessions, saunas and steam rooms for a full day of rejuvenation.

One of Seaside Palm Beach’s standout features is its commitment to wellness and relaxation. The hotel’s spa facilities provide a serene setting where guests can rejuvenate body and mind. A variety of treatments, from soothing massages to specialised beauty services, are designed to refresh and restore, allowing visitors to embrace a slower, more mindful pace of holiday living.

Beyond relaxation, the hotel’s fitness and activity offerings ensure that wellness takes many forms. For guests who want to maintain an active routine, Seaside Palm Beach delivers a well-equipped fitness centre that rivals dedicated gyms. Featuring state-of-the-art Technogym equipment, free weights, cardio machines and resistance equipment provide flexibility for varied workouts, while the option to book sessions with a personal trainer adds a personalised dimension to the experience. What truly enhances the fitness offering are the free group activity classes, including aquagym, yoga and Tai Chi, led by experienced instructors. These sessions combine mental focus with physical movement, helping

guests reconnect with both body and breath in the lush surroundings of the hotel’s gardens and pool areas.

Seaside Palm Beach isn’t just a stylish and relaxing hotel, it’s a vibrant place for outdoor experiences that make every day of a stay something to look forward to. Whether guests seek gentle activity, social games, sporting challenges, or island exploration, the resort’s outdoor offerings deliver variety, fun and engagement against the backdrop of Gran Canaria’s sunshine, lush palm gardens and the nearby golden sands of Maspalomas Beach.

Right on the hotel grounds, guests can find a lively social scene built around outdoor pastime and athletics. The lush garden areas are perfect for enjoying classic open-air games, from table tennis, boccia and shuffleboard to giant chess and darts, all of which encourage a relaxed, communal spirit among families and friends.

For those who prefer more traditional sport, the hotel’s floodlit tennis court is a standout feature. Whether guests want a friendly rally at sunset or a more serious match under the lights, this facility offers day-round enjoyment and easy access. Players can also book time with a professional coach

to sharpen their technique, a thoughtful addition for those looking to improve their game or try tennis for the first time.

For families seeking a welcoming, fun, and kid-centred environment, the hotel delivers a memorable blend of activities, supervised play and thoughtful facilities that make holidaying with children both easy and enjoyable. The hotel offers a mini club and is tailored to children aged 4 to 12 years, providing a dedicated space where younger guests can join in games, creative play and social activities under the guidance of a friendly, qualified team.

Overall, Seaside Palm Beach presents a wellbalanced blend of elegance, comfort, and thoughtful service that creates a compelling choice for travellers seeking a memorable stay in Gran Canaria. It suits couples, families, and wellness-focused travellers alike. Its inspiring design, exceptional amenities, and welcoming atmosphere make every visit feel like a cherished escape, one guests will be eager to relive again and again.

Please visit the website, to find out more: www.hotel-palm-beach.com

Hotels - Commercial Catering EquipmentTechnology - Coffee - Travel

As per usual we will be running our monthly editorial features on hotel openings, industry news, advice articles & travel locations.

If you would like to send us editorial content to be considered for submission then please send information to carol@warmwelcomemagazine.com

The closing deadline for the next issue is 20th March 2026.

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