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RTIH Retail Technology Innovations Report

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Retail Tech Innovations Report

Introducing

The RTIH Retail Technology Innovations Report RTIH is pleased to announce the launch of its second Retail Technology Innovations Report, sponsored by 3D Cloud by Marxent.

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his highlights the top 50 retail tech plays of the past 12 months as decided by our Editor, Scott Thompson, and an independent advisory panel. We were looking for groundbreaking technology deployments, launches, and pilots from across the omnichannel retail landscape, be they payments, supply chain, online, mobile, physical store etc related. Thompson produced a longlist which then went to the advisory panel, consisting of: Mike Cadden, Interim Chief Technology Officer, Marie Curie Matt Taylor, Technology Transformation Leader at EY, Retail and Consumer Products Christine Russo, Retail Industry Analyst

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April - June 2024 · Retail Technology Innovation Hub

Carole Kingsbury, Former Director of IT, Ted Baker Peter Waugh, Director, International Digital (EMEA, LAC & AP), Starbucks Nadine Neatrour, Marketing Director, Selfridges Matt Bradley, Director and Founder, Retail Technology Show They picked their stand out retail technology plays, put forward their own favourite innovations, and, based on this, Thompson drew up the final 50. Innovation and technology play a critical role in the success of the retail sector, and it is great to celebrate this with the 2024 Retail Technology Innovations Report. Many thanks to 3D Cloud by Marxent, which provides 3D product visualisation software trusted by top furniture and DIY retailers, for sponsoring it.

Retail Tech Innovations Report

Physical retail Sticky UK-based startup Sticky picked up the Innovative Product of the Year award at Smart Retail Tech 2024, which took place in February at London ExCel. It beat out Bango and Consumer Insights Lab to secure the gong. The company enables retailers to turn more of their physical space into Points of Sale, and last year secured £1.5 million to fund its expansion plans. Sticky uses its own operating system with NFC technology to enable companies in sectors such as retail, hospitality and health and fitness to process payment transactions in less than ten seconds.

Asda Asda has been testing out gamified learning for those employees getting to grips with its new checkout system. This has been taking place at the grocery giant’s Goldthorpe store in Rotherham, in partnership with Attensi. In a LinkedIn post, Bruce Gibb, Learning Design Manager at Asda, said: “Gamified learning

Waitrose and WRAP have trialled PoS messaging to encourage more customers to buy fresh produce loose.

in Asda is live! Delighted to have landed new checkout training in line with our new checkout system in the pilot store this weekend.” He added: “This has been a project I have been lead on since taking my Learning Design role on and it’s fantastic to see it come to life.”

“The reaction from the Goldthorpe store leadership and colleagues has been fantastic, they transitioned from the games to the live environment effortlessly and the competitive nature of the solution engaged a desire to practice and repeat, driving confidence and capability.”

Retail Technology Innovation Hub · April - June 2024

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