Toolkit for Providing Language Access to Limited English Proficient Clients & Working with the Diverse Populations of New Mexico
The New Mexico Department of Health (NMDOH) Health Equity Workgroup is committed to embracing diversity and eliminating health disparities by providing support, training and resources for our work force. The purpose of this toolkit is to improve DOH outreach efforts to all New Mexicans by increasing language access and cultural awareness. In the following pages, you will find phone numbers and web-links to help you connect to resources and/or services you may need while serving New Mexicans who have specific language or service need. We have included educational and program material (in a variety of languages), links for interpreter and translation services, and training opportunities. This toolkit will be updated and modified on a regular basis. If you have a service or program that you would like to see listed in this resource, please email us at translations.doh@state.nm.us.
Contents
Last updated 4/27/2016
Department of Health Mission/Vision and Values Office of Health Equity Mission Statement National Standards for Culturally and Linguistically Appropriate Services Language Access Filing a complaint Medical Interpreters/ Translation Additional Language Access Resources Training Opportunities Populations of Focus o Native Americans o Hispanic/Latino o African American o Asian o LGTBQ o Senior Adults o Homeless adults, families and children o People with disabilities o Refugee and Asylee Additional Resources Notice of Patient's Bill of Rights (in English and Spanish) Definitions of terminology DOH Health Equity Workgroup Members, 2015
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