Supporting our customers RESIDENTS UPDATE
Strengthening community ties Rooftop has formed a new Customer Engagement Team to strengthen connections between the communities we serve. This team plays a crucial role in engaging with our customers, ensuring their voices are heard and that their feedback helps shape Rooftop's future initiatives and services. The team's primary goal is to create opportunities for customers to influence Rooftop's work by taking part in various projects, including focus groups, surveys, and policy reviews. By encouraging meaningful dialogues and building relationships between customers and colleagues, the team aims to improve the overall customer experience and ensure they play an important role in shaping Rooftop's decisions.