Accessibility Standard for Customer Service Classification:
Operational
Responsible:
All Team Members
Executive Sponsor:
CEO
Approval Authority:
Robertson Leadership Team
Date First Approved:
May 10, 2024
Date Last Reviewed:
N/A
Scheduled Review Date:
June 1, 2026
A.
PURPOSE
ECG-RCI - Robertson College Inc (ECG-RCI) is committed to providing a barrierfree environment for all stakeholders, including students, employees, job applicants, suppliers, and any individual who may enter our premises, access our information, or use our services. The company upholds the Customer Service Standard Regulation as legislated by the government of Manitoba under The Accessibility for Manitobans Act and as per applicable legislation in the province of Alberta.
B.
SCOPE
This policy applies to all ECG- RCI Employees regardless of province of residence.
C.
DEFINITIONS
Accessibility Standard for Customer Service: Version 1.0 Last Updated May 10, 2024
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