BEFORE THE MOVE
Schedule your move Monday - Thursday between 8:30 AM - 5:00 PM
It is important to schedule your move when staff is fully available to assist with communication or logistics.
LOCAL PRIMARY CARE
Please let us know if you are new to the area and looking to partner with a local primary care physician. There can be a delay with getting a new patient appointment. Our team can provide a list of local providers if needed.
MAKE AN APPOINTMENT WITH XFINITY
Please call Xfinity directly at 1-855-638-2855 to schedule an on-site, in-person appointment. Your package includes basic cable (2 boxes) and broadband internet (1 modem). Xfinity will charge you a one-time, $100 installation fee and for any upgrades. Please be available to meet the technician and have a television available to confirm the connection.
Create a work order in WorxHub to hang your television.
A HOST FROM THE WELCOME COMMITTEE WILL BE IN TOUCH
The Welcome Committee is a wonderful resource for questions, tours and introductions
MOVE-IN INFORMATION
SCHEDULE YOUR MOVE IN ORIENTATION
Within THREE DAYS of your arrival, please schedule your move-in orientation. Contact Kim Mansfield at KMansfield@RiverMead.org or call 603-371-8746. This valuable meeting is required regardless of actual move-in date
PROVIDE CONTACT INFORMATION
RiverMead Resident Service and Healthcare systems are connected. If you plan to use a landline or a different email than the one provided in your move-in forms please provide that information to Marketing or Resident Services.
VOTER REGISTRATION & TOWN CLERK
Voter registration requires proof of citizenship and must be completed in person at the Town Clerk’s office. For the list of required documents and office hours visit
https://www.peterboroughnh.gov/departments/town clerk/registering to vote.php
DOG REGISTRATION
All dogs must be registered in the State of New Hampshire on a yearly basis. You may do this at the Town Clerk’s Office, which is located in the Town Hall building on Grove Street in downtown Peterborough. They will need a copy of your dog’s current rabies certificate.
Visit their website for hours and current fees: https://www.peterboroughnh.gov/departments/town clerk/dog registr ation and licensing.php
RESIDENT HANDBOOK & MOVE-IN PROCEDURES
The RiverMead Resident Handbook is an important document with the most up to date information about your move, services and amenities. Please review that document at your earliest convenience.
MOVE-IN INFORMATION
DRIVERS LICENSE INFORMATION
Within 60 days please update your driver’s license. The NH DMV is now fully appointment based To make an appointment visitl www.dmv.gov/appointments-and-services.
FIRE SAFETY
All lamps, chandeliers, etc. must be UL rated for safety purposes.
A staff member will meet with you within the first weeks of occupancy to discuss fire safety guidelines and to show you your fire escape route
Gas Grills are not permitted on porches, balconies, or directly outside your apartment, villa, or cottage. Electric Grills are permitted on your Cottage outdoor patio Community grills are located at The Mead along the river near the raised garden beds and River Deck
EXTRA CAR KEY
RiverMead requests residents to provide a duplicate car key to Resident Services, so that we may move your car for snow removal and other emergencies. Place it in an envelope with your name on it and turn it in to the front desk of your campus (The Mead or The Village).
FOR YOU EVERY STEP OF THE WAY
Jennifer Coles - Community Sales Advisor603-371-0452 | JColes@RiverMead.org
Ava Pittman - Marketing Coordinator APittman@RiverMead.org | 603-924-8611
Kimberly Murphy - Director of Marketing 603-371-0451 | KMurphy@RiverMead org j
COMMUNICATIONS
COMMUNITY APP
Use our Community App GoIcon to discover all that we offer at RiverMead! Inside GoIcon you will find menus, memos, programming calendars, fitness calendars, videos, a dynamic resident directory, and so much more. Much of this information is also distributed in paper format to resident mailboxes.
Please consult the Director of Marketing or Community Services Manager if you are unable to login.
Username: FirstName.LastName_RM
Password: Welcome1!
TECH TUTORS
Consult with one of the RiverMead Tech Tutors listed below to learn more about how GoIcon can enhance your resident experience. They are happy to provide personalized tutorials.
Resident Tech Tutor Team:
Joel Huberman joel.huberman@gmail.com 603-924-0842
Anne Huberman anne.huberman@gmail.com 603-924-0842
Jane Eckert jweckert4@gmail.com 781-820-3481
Bob Eckert roberteckert@verizon.net 781-336-7377
Lee DeBell leedebell@comcast.net 603-491-6349
Cathy Gray cathygray293@comcast.net 603-313-9137
Tony Scholl tschollster@gmail.com 917-658-2481
MOVE-IN INFORMATION
YOUR ADDRESS
THE VILLAGE CAMPUS
The Village Apartments: your address is as follows:
50 TimberPond Drive, Apartment #0000
Peterborough, NH 03458
THE VILLAS: YOUR ADDRESS IS AS FOLLOWS
10 TimberPond Drive, #000 OR 20 TimberPond Drive, #000
Peterborough, NH 03458
The Village Cottages: your address will be designated by your cottage number and the road you live on
For Example:
Cottages 55-65 example – 55 TimberPond Dr
Cottages 71-86 example – 71 Treeline Dr.
Apartment and Villa mailboxes are located in the front lobby in the mailroom. Your mail is sorted by the Peterborough Post Office and placed in your mailbox.
THE MEAD CAMPUS
The Mead Cottages: your address will be designated by your cottage number, on RiverMead Road.
For example, if you live in cottage C4, your address is: 4 RiverMead Road
Peterborough, NH 03458
If you live in a cottage, your mailbox is located at the end of your driveway. The Peterborough Post Office will deliver your mail.
The Mead Apartments: your address is as follows:
150 RiverMead Road, Apartment #000
Peterborough, NH 03458
P R I V A T E S E R V I C E P R O V I D E R S
Companion Services
Caitlin Selby: 603-533-3812 | Companion, Errands, Driver
Heidi Thomas: 603-209-1388 | Companion, Errands, Driver, In-Home Assistance
Lyn Callahan: 603-313-3244 | Companion, Errands, Driver, In-Home Care
Jessica Codman: 603-547-5757 | Companion, Errands, Drive, In-Home Assistance, In Home Care
Kayleen Dould: 603-547-5426 | Private Duty Care (LNA)
Morgan Schaal: 603-933-0862 | Companion, Driver, Errands, In-Home Assistance
Suzanne Brouillette: 603-499-3730 | Companion, Pet Sitter, Driver, In-Home Care
Pet Services
Mandy Whicker | 603-831-9436
Pups at Play | Deb Stewart | 603-562-4547 | Boarding, Training, and Daycare
Pondview Kennels | Cindi Connolly | 603-209-4760 | Boarding, Daycare, In-Home Care
Suzanne Brouillette | 603-499-3730 | In-Home Care
Computer Assistance
Preferred Computer Solutions | Matt Burke | 603-924-7846
MBCS Mark Braught Computer Service: 603-358-6499
See Resident Tech Tutor List
General Services
Bluebird Bookkeeping | Erin Nolan: 603-562-5282
Clock Repair | John Fitzwilliam: 603-585-3321
Medicare Assistance | Service Link: 603-357-1922 (Contacting your attorney or insurance agent may be the most helpful)
Seamstress | Jane Anders: 603-313-7695
Scooter Repair | Charron Medical: 603-889-7220 (Chris Bartlett - Owner)
Transportation Providers
RiverMead Private Transportation: 603-371-8746
Contact our Assistant Director of Resident Services, Kim Mansfield
S M A R T Ride: 603-562-4500
General transportation including wheelchairs to appointments and from the hospitaldays, nights, evenings, and weekends
LA Limo: 603-654-3899:
Private transportation for up to 14 people
Thomas Transportation: 603-352-5550
Airport Transportation
SweenFleetz: 603-554-0506
Taxi Service
Counseling Services
Relationship Ecology: 603-799-3956
Tim Lowry MAPS: 603-924-2240
Health Care Agencies
RiverMead Home Health: 603-924-0033 x247 or x349
Tandem Care Nursing, Maria Towers, RN: 603-361-1337
Home Health Care, Hospice & Community Service: 603-352-2253
Independent Homecare: 603-407-0004
D&S Elder Services: 603-313-7232
Seniors Helping Seniors: 603-801-1936
Moving and Downsizing Resources
Appraiser
Dan & Michael Hingston: 603-464-3018 or 603-643-2843
Daniel Yelin: 603-731-0429
American Society of Appraisers: 800-272-8258 | www appraisers org
Auctions / Estate Sales / Consignment
Coin, Silver, Jewelry and Collections | gwalsh2015@gmail com
Rebecca Fatcher | 978-500-1993
Peterborough Auctions 603-933-9947
Peterborough Auctions: 603.933.9947 | auctions@peterboroughauctions.us
Hunt & Peck Estate Services: 603-242-5686 | info@huntandpeckestateservices.com
Town & Country Estate Sales: Leo and Linda Rauhala | 603-493-9044 | town-country@comcast.net
Turning Leaf Consignment: 603-354-3768
Book Store
Toadstool Used Book Store: 603-924-6432 or 603-924-3543
Donations
Peterborough Recycling Center Mini Mall: 603-924-8095 (Scott Mitchell Road in Peterborough)
Goodwill Amherst: 603-554-8288
Kiwanis Club of Peterborough: 603-924-3361 Melinda Adams or Mark Fernald
ReStore (Habitat for Humanity): Manchester: 603-792-0460 | Leominster: 978-227-5556
Salvation Army: 603-357-2207 | 132 Monadnock Hwy in Swanzey, NH
Threads of Hope (Clothing): 603-532-6400 | 80 Peterborough St. in Jaffrey, NH
Monadnock Transitional Shelter: 603-924-5033 | Will Pick Up Items
Shelter from the Storm: 603-532-8222 (Used Cars)
Professional Downsizers
Tailored Transitions, LLC | Robin Felch and Sarah Lopez | tailoredtransitionsllc@gmail.com | 603-998-6372
Rightsized Living | Jennifer Baker | 774-764-7725 | RightSizedLivingMA@gmail.com
Dovetail Move Management | DovetailCompanies.com
Local Moving & Storage
Chase the Mover: 603-542-4712 | chasethemover@comcast.net | www.chasethemover.com
G. Grant Movers (Al Grant): 603-622-6589 | grantmovers@comcast.net
Gentle Giant Moving Co.: 603-886-3500 (NH) | 617-661-3333 (MA) |www.gentlegiant.com
Able Moving and Storage: 603-882-2340 | johnf@ablemoving.com | www.able-moving.com
Self Storage of Jaffrey: 603-532-7760 | www.selfstorageofjaffrey.com
Self-Storage of Peterborough: 603-532-7760
Everything Moving LLC: 603-924-3211 | www.everything-moving.com
Craters & Freighters (Specialized Furniture Movers: 800-736-3335 | cfinfo@cratersandfreighers com
Miscellaneous Services
Greg Walsh Clean-out: 603-903-3069 | Gwalsh2015@gmail.com | PO Box 1000, Rindge, NH 03461
Junk Truck NH: 603-494-5877 | www.junktrucknh.com
Trash Can Willies: 508-271-7554 (MA) | 603-490-2177 (NH) | www.trashcanwillys.com
Joe Junks It: 978-386-9254 | www.joejunksit.com
Services: 800-797-0515
What Health Services are offered here at RiverMead to Independent Living residents?
Tembo- Tembo is a telehealth urgent care available to all RiverMead residents. They are available 24 hours per day/ 7 days per week. When you use Tembo, you speak with a Board-Certified physician within a few minutes. They can diagnose, provide advice or guidance, and order non-narcotic prescriptions. They can order blood work and other testing, some of which can be done in the comfort of your own home. This service is billed to Medicare.
Nurse Practitioners- The Nurse Practitioners can provide the same services as your Primary Care Physician, except the service is on the RiverMead campus. We offer 2 different options. Lauren Stacy, APRN is affiliated with Monadnock Community Hospital and can see you if your Primary Care Physician is at Monadnock Community Hospital. She is here weekly on Tuesdays. Michelle Humphrey, APRN is associated with AlignMed and can see you regardless of where your Primary Care Physician is located. Michelle can also serve as your Primary Care Physician, if you choose. She is here weekly on Thursdays. These services are billed to Medicare. All appointments are managed through Home Health.
Home Health- RiverMead Home Health is a part of the Health Center and primarily supports Independent Living residents. They provide a variety of services including a foot care clinic, assistance with medications, assistance with personal care, pet care, wound care, escorting to medical appointments, educational opportunities, and other tasks that assist Independent Living residents be successful in their own homes. 603-924-0033 x 247. This service is billed monthly on your RiverMead statement.
Lyndsay Humphrey, LPN hhnurse@rivermead.org
Patrice Aguda-Brown, LPN pagudabrown@rivermead.org
Marcie Moore, MNA hhstaff@rivermead.org
Nurse Care Coordinator- The Nurse Care Coordinator assists RiverMead residents and families with transitions within the various levels of care offered at RiverMead. This nurse is the coordinator that connects all the different teams involved in the resident's RiverMead experience. She is also a resource for residents and families for complex decisions and conversations. There is not a fee for this service. 603-924-0033 x361
Patrice Aguda-Brown, LPN pagudabrown@rivermead.org
Health Center- The Health Center encompasses three neighborhoods of residents and provides assisted living and memory support services with 24-hour nursing staff. The Health Center also provides respite services (temporary stays) to Independent Living residents that are recuperating from an illness or surgery. 603-924-0033 X 396
Heritage Health Pro- Heritage Health Pro is our on-site physical and occupational therapy team. This team offers a variety of rehabilitation services that can assist residents in maintaining their desired quality of life. This service is billed to Medicare. 603-924-0033 X 364
Dermatology- OnSite Dermatology comes to RiverMead monthly to take care ,of your dermatology needs. This service is by appointment only and is billed to • Medicare. 603-924-0033 X 247
Audiology- Hearinglife Audiology comes to RiverMead monthly to assist with your audiology needs. This service is by appointment only and is billed to Medicare. 603-924-0033 X 247
Meghan Cook, RN
RiverMead Health Center Administrator
603-924-0033 X 350