CANADA’S DOWNTOWN Direct flights from all major cities in North America. Toronto Pearson International Airport is a 30-45 minute drive, and 25 min UP Express Train ride to the hotel. 1 hour to New York 1.25 hours to Chicago 1.3 hours to Montreal 1.4 hours to Quebec City 1.5 hours to Boston, Philadelphia, Washington, DC 5 hours to LA 5 hours to Mexico City 7 hours to London 10 hours to Sao Paulo Billy Bishop Downtown City Airport operates flights to North East Cities. 8 min drive from the hotel.
Unique Experiences
N I A G A R A I N T H E FA L L – P R I VAT E TO U R Customize your experience (up to 7 hours) with flexible departure time. • Private Vehicle (includes Wi-Fi & Charging ports) • Sedan (up to 3 guests) 680 CAD • SUV (up to 6 guests) 790 CAD • Premium SUV. (up to 5 guests) 990 CAD • Mercedes Sprinter (up to 14 guests) 1,200 CAD • Certified Tour Guide • Visit Niagara-on-the-Lake Village • Concierge recommendation for lunch reservation* • Elevate your experience with a helicopter tour over the falls 250 CAD per guest Reservations: 48-hour notice required Time: Recommended 10am -5pm Cost: depending on chosen vehicle *plus applicable taxes
M A S T E R C L A S S : PA S TA M A K I N G Take a Master Class with the chefs at TOCA to learn how to make traditional pasta • Pasta class, Learn to make 4 different pastas. Ravioli, Gnocchi, Cavatelli & Tagliatelli • Explore different pasta tools & techniques. Lean about extruded pasta and laminated pasta • Learn about the regions of pasta within Italy • Cooking class for pasta sauces. Tomato, Pesto, Aglio e Olio • Souvenir: Preserved signature Tomato sauce & Dried Pastas
Reservations: 48-hour notice required Time: 3pm to 4:30pm Cost: 95 CAD per guest *plus applicable taxes
MASTER CLASS:CHEESE & WINE Take a Master Class with the chefs at The Ritz-Carlton, Toronto and learn about the ultimate party pleasers: Cheese & Wine. •
Take a private tour of our Cheese Cave and learn about different types of cheese we have selected you.
•
Sample your choice of 3 cheeses from our Cheese Cave
•
Learn the 101 on ‘Building an Impressive Cheese Board’
•
(with the selected cheeses)
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How to pair compotes, crostini and preserves
•
Wine and cheese pairing
•
Custom cheese take away with in-house made condiment to make your very own cheese board at home.
Reservations: 48-hour notice required Time: 3pm to 4:30pm Cost: 95 CAD per guest *plus applicable taxes
M A R K E T TO TA B L E E X P E R I E N C E Take A tour of the St Lawrence Market with one of our Chefs See the best of the market, shop for amazing products and talk food and ingredients with the chefs Once we return to the hotel the chef will put on a cooking class with some of the ingredients we bought at the market and some samplings from the kitchen. After you will have time to get changed and return for a 4-course dinner focused on the market experience. Reservations: 72-hour notice required Cost: $395.00CAD per guest min 2 guests
R I T Z K I D S : C I T Y S C AV E N G E R H U N T
Allow your kids to discover the city while learning about the history and facts of the top attractions in the City.
• Polaroid rental • 5 films + scavenger hunt photo album • Choice of hat or sunglasses Completed scavenger hunt book would receive a Canadian themed prize Price: $50.00CAD *plus applicable taxes
R I T Z K I D S : P L AY K I T C H E N E X P E R I E N C E Ritz Kids will enjoy playing Executive Chef in their own hotel room. A multifunction play kitchen will make every little cook’s dream come true offering interactive playtime. The experience will include: • • • • • • • • •
All-in-one stove, sink, oven and refrigerator Behind the scene tour of the TOCA kitchen Photo with the head chef Ritz Kids Check-In Booklets Cookies and Milk Personalized Apron Books Glow Sticks Hotel Scavenger Hunt
Reservations: 24-hour notice required Price: 190 CAD for one child | 45 CAD/additional child $749++, accessories = $100
*plus applicable taxes THE RITZ CARLTON CONFIDENTIAL & PROPRIETARY INFORMATION | 9
R I T Z K I D S : U R B A N S A FA R I
Allow your little VIP to go on an urban adventure. A special tent will be prepared with all of the amenities to keep your Ritz Kid entertained during your stay. • • • • • • •
Tent set-up Stuffed Animal Books Glow Sticks Hotel Scavenger Hunt Milk & Cookies Starlight Projector Reservations: 24-hour notice required Cost: 190 CAD for one child | 25 CAD/additional child *plus applicable taxes
R I T Z K I D S : S PA C E A D V E N T U R E E X P E R I E N C E Ritz Kids will enjoy playing as an astronaut in this Rocketship playhouse, encouraging creativity and endless possibilities. The galaxy awaits! This Experience will include: • • • • • • •
Ritz Kids Check-In Booklets Cookies and Milk Star Light Projector Stuffed Toy Books Glow Sticks Hotel Scavenger Hunt
Reservations: 24-hour notice required Price: 190 CAD for one child | 45 CAD/additional child *plus applicable taxes THE RITZ CARLTON CONFIDENTIAL & PROPRIETARY INFORMATION | 11
MASTER CLASS: BEDTIME TEA The Ritz-Carlton is proud to have curated this fine selection of Sloane Teas that will help benefit your sleep. Our L&Gs will come to your room before bedtime to help you create your perfect blend. Class Includes: • 6 Single Origin Teas • 6 Tea Add Ons-Dried Fruit, Florals • If children are in the room, we will be present a Canadian bedtime story book.
Reservations: Complimentary
P R I VAT E TO R O N TO C I T Y TO U R Our Toronto City Private Tour let's you explore the most popular attractions the city has to offer, in an intimate, insider's view of the city. Customize your experience by choosing up to 3 different attractions to visit. Your personal tour guide will share the history and unique facts of the destinations. Enhance your experience by speaking to our concierge team to reserve at our recommended restaurants that will immerse you in the city’s culture.
Reservations: 48-hour notice required Length: 2.5 Hours Price: Starting at $455++
S N O W S H O E I N G I N C E N T R E I S L A N D O R H I G H PA R K Explore Toronto’s outdoor trails in snowshoes allowing for an easy hike across Toronto Islands and/or High Park. Experience Includes: •
Snowshoes
•
Drop off service
•
Hot Chocolate
•
Hand Warmers
•
RC Toque
Reservations: 24 Hrs Notice Price: $95.00++ Adult | $55.00++ Child
T H E B E N T WAY I C E S K AT I N G Ice skate through a 220 metre trail in the heart of downtown under Toronto’s Gardiner Expressway. Experience includes: • Drop off services • Hot Chocolate • Hand Warmers Price: $35.00++ Adult / $20.00++ Child Skates and helmet rentals are available at the rink for $15
S C E N I C C AV E S TO U R – N O R D I C C E N T R E Tour Option: Scenic Caves Tour – Nordic Centre Set in one of Canada’s 18 UNESCO biosphere reserves Tour Price: $26.5-31 Includes: 12km snowshoe trail, 27km cross country, suspension bridge + lookout points Rentals: • Cross Country Skis - $29.50 • Snowshoes - $22 • Skate Skis - $44 Lessons available 2 hrs from Toronto Transportation Available for additional charges
3 0 - M I N U T E P I L AT E S C L A S S
A quick express workout that is designed to challenge each muscle with the most subtle moves. Train with one of world class personal trainers at our health club on our new reformer Pilates machine! Our sessions are quick but high impact.
THE RITZ CARLTON CONFIDENTIAL & PROPRIETARY INFORMATION | 17
PA R T 2 : H O L I D AY E X P E R I E N C E S & A M E N I T I E S
THE DISTILLERY WINTER VILLAGE Experience Toronto’s outdoor holiday market complete with twinkling lights, local vendors and gifts.
•
Entrance tickets to The Distillery Winter Village
•
Hot Chocolate To-Go
•
Hand Warmers
Availabilities: Weekends in December Price: $25.00CAD
MASTER CLASS: FESTIVE WINE & CHEESE Our wine & cheese masterclass takes a festive turn with baked brie and a lesson on how to impress your guests this holiday season! Experience is inclusive of a hot toddy on arrival and takeaway gift! •
Take a private tour of our Cheese Cave and learn about different types of cheese we have selected you.
•
Sample your choice of 3 cheeses from our Cheese Cave
•
Learn the 101 on ‘Building an Impressive Cheese Board’
•
(with the selected cheeses)
•
How to pair compotes, crostini and preserves
•
Wine and cheese pairing
•
Custom cheese take away with in-house made condiment to make your very own cheese board at home.
Reservations: 48-hour notice required Time: 3pm to 5:00pm Cost: 115 CAD per guest *plus applicable taxes
M A S T E R C L A S S : H O L I D AY M I X O L O G Y C L A S S Immerse yourself in the world of mixology with one of EPOCH’s senior bartenders and learn expert advice on how to create from festive cocktails. Class Includes: • Personalize your own cocktail class based on your preferences • The history of cocktails and how they have evolved over time • Step-by-step guide to cocktail list, preparation techniques and recipes • Create your own cocktail with our head bartender guidance • Utensils • Cocktail Tasting and snacks Reservations: 24-hour notice required Dates: Thursdays from 3:00-4:30pm Length : 1.5 - 2hours Cost : 125 CAD per guest *plus applicable taxes
RITZ KIDS ROOM EXPERIENCE UPGRADE
Allow your little ones to have a holiday adventure with one of The Ritz Kids Experiences – space adventure, safari or chef experience. • • • •
4ft Christmas Tree Train Set Garland + Standard Amenities of Ritz Kids Experience Price: 290 | 45 per additional child Available December 16th-January 6th
R I T Z K I D S M A S T E R C L A S S : H O L I D AY C O O K I E D E C O R AT I N G Go behind the scenes into the pastry kitchen and join one of our pastry chefs in a fun holiday cookie decorating activity. • Dress up like a Chef (personalized apron and hat) • Decorate cookies how you like using techniques shown to you • Cookies to home with you • To finish off the experience take tour of the kitchen to see where all the action happens.
Reservations: 48-hour notice required Time: 3pm to 4pm Cost: 85 CAD per child *plus applicable taxes
R I T Z K I D S : H O L I D AY PA I N T I N G A C T I V I T Y Saturday, December 23rd & Sunday, December 24th, 2023 Time: 2PM-3PM | $85.00CAD Kids will enjoy painting Christmas statues with the Guest Relation Team.
This experience will include: • Personalized Kids Aprons • Paint Kits • 10 Christmas Sculptures • Goody Bag to take home!
THE RITZ CARLTON CONFIDENTIAL & PROPRIETARY INFORMATION | 25
A VERY MERRY RITZ CHRISTMAS Feel at home this holiday season with festive decorations throughout your suite, including a decorated tree, fresh table festive floral arrangements with festive greens and seasonal flowers for the dining room table and bedroom. Contact our Guest Relations Team to reserve. DECEMBER 17 - JANUARY 3 $450 for a Deluxe | $650 for a Corner Suite
Shop like a Chef at St Lawrence Market, Cook like a Pro back in our kitchen, explore the city from the comfort of our e-bikes or become a Master mixologist with our Chef bartender Jon Neil.
Shop like a Chef at St Lawrence Market, Cook like a Pro back in our kitchen, explore the city from the comfort of our e-bikes or become a Master mixologist with our Chef bartender Jon Neil.
Experience the majesty of the frozen falls from above in a helicopter tour. Enjoy unique, one-of-a-kind Winery Experiences curated by our Concierge Team.
Guestrooms
900 SQ FT Suite with separate Living & Dining room that seats four. Welcoming entry foyer with powder room. Connecting Rooms Available
1,450 SQ FT Suite with expansive Living & Dining room that seats eight. Welcoming entry foyer with powder room. Second seating area with pull-out Double sofa-bed. Connecting Room Available
2,145 SQ FT Suite with spacious Living room and entry foyer with powder room. Separate Dining room that seats eight, adjacent pantry (with private service entrance).
The Ritz-Carlton Club Level redefines the luxury Hotel experience, combining intimacy, comfort and exclusivity with the personalized service and attention to detail that are the hallmarks of The Ritz-Carlton Brand.
With five complimentary culinary offerings throughout the day (breakfast, mid-day meal, light snacks, hors d' oeuvres, beverages and sweets), it is the ideal place to conduct business or simply unwind.
Amenities
Spa myBlend was built upon the expertise of Dr. Olivier Courtin, who believed skin tells one’s emotional and physical story. Based in Paris, this experience is now available exclusively in the Americas at The Ritz-Carlton, Toronto spa. Lauded among the best hotel spas in the world, this light-filled oasis pairs expert therapists with a menu of signature treatments.
Dining
.
We invite you to savour handcrafted signature cocktails
made to perfection by our expert mixologists. local craft beers and ciders and sharable bites. Stop by during the day for ritz café grab & go and delicious pastries from our Pastry Chefs.
EPOCH bar & kitchen terrace serves produce-forward cuisine guided by the seasonal offering of our local purveyors. We nod to the food and beverage trends of the past and reimagine them. We are inspired by the gastropub movement that shook the culinary world in the 90s. Our concept redefines pub culture and pays homage to innovative international dining.
Our cocktails respect a notable past full of tradition, but with modern interpretations. We are inspired by the
storytelling around us – from the vibrant film industry to the ultimate storyteller, mother nature. We tell these tales through creative mixology.
It’s about time… let’s live it
A nod to remarkable food and signature libations throughout the ages.
SUSTAINABILITY
REDUCE
AMPLIFY
• Turning off unnecessary lights, HVAC systems set on schedules.
• Bio-degradable packaging for turndown amenities.
• Reduce single use plastic usage: no plastic straws, kitchen grows its own herbs.
• Collect and recycles coffee pods.
• Reduce food waste • All guest rooms light bulbs are LED • Ozone system in laundry to reduce water temperature and chemical usage for washers.
• Return wine, water and beer bottles. • Recycle fruits that are about to expire into syrups or cocktail garnishes. • Recyclable batteries.
• Residential Amenities to replace single use bathroom amenities.
• New spa product packaging use less than 4% of plastic and made of recycled and recyclable raw cardboard.
• Efforts made to reduce single use items in guest rooms and public areas.
• Separate recycled plastic, metal, light bulbs and food waste.
• Efforts to reduce internal printing and using more digital / soft copies.
• Recycling options are readily available in public spaces and guest rooms
• Linen conservation programs for linen and towels.
• Printed confidential information are shredded and sent for recycling.
GREEN ENERGY
COMMUNITY
• We mostly sell local beers and wines which supports local companies and decrease carbon dioxide emissions.
• “Clean the world” recycling and donation program has us collecting used single use bar soaps to recycle and re-purposed to those less fortunate.
• Hybrid Club Car. • Electric cars charging stations. • E-bikes for guests to use instead of cars to get around the city. • Deep lake cooling (no chillers onsite). • Use steam condensate for humidification.
• Local community initiatives to improve environmental responsibility - clean-up local parks. • Supporting Canadian sourced and in season F&B products (organic products). • Providing fair trade coffee supplier. • Certified as “greenkey” hotel for accomplishments made in environmental management and social responsibility
WELLNESS
AMPLIFY
SPA
• Heightened focus on mental health and relaxation: ✓ Natural light, aromatherapy, air quality expansive space to lounge, and an inviting and comfortable temperature ✓ Calming, neutral design and soothing music • Extended operating hours to accommodate a variety of guest schedules and availability • 16 treatment rooms, luxurious water facilities, steam rooms and dry saunas, aromatherapy vitality pools, coed and gender specific relaxation lounges. • Saltwater pool and Jacuzzi with natural light • Full service spa with extensive treatment offerings and facilities
MENUS • Personal Training and Pilates sessions provided by onsite preferred partnership • Available 24 hours, 7 days a week • In-Room personalized experience: yoga mats and yoga app to download • In-room fitness equipment in our RitzCarlton suite or personalized for long stay guests
• Product Origin: ✓ Locally sourced, ✓ Organic • Healthy options for guest of all ages: ✓ Detox beverages, ✓ Vegan & Vegetarian ✓ Gluten free ✓ Seasonal • Healthy options and product origin identified on our menus
• Calories per dish indicated on our spa menu • Personalized healthy options based on our outlet concepts ✓ EPOCH: organic, vegetarian, vegan ✓ Spa: Detoxifying
Located minutes from the Scotiabank Arena, headquarters of the Toronto Raptors and Maple Leafs, and the Rogers Center, home to the Toronto Blue Jays, the Hotel is steps away from the action.
Located minutes from the Scotiabank Arena, headquarters of the Toronto Raptors and Maple Leafs, and the Rogers Center, home to the Toronto Blue Jays, the Hotel is steps away from the action.
Experience the majesty of the frozen falls from above in a helicopter tour. Enjoy unique, one-of-a-kind Winery Experiences curated by our Concierge Team.
Mimi AuYeung Director, Luxury Leisure Sales Office +1 416.572.8067 Mobile +1 416.400.3068 Mimi.AuYeung@ritzcarlton.com
Emir Ozgundogdu Director of Sales & Marketing
Office +1 416.572.8079 Mobile +1 647.287.2754 Emir.Ozgundogdu@ritzcarlton.com