As retailers look ahead to 2026, intelligence is set to become the defining driver of competitive advantage. This report outlines the key predictions shaping the year ahead—from trust emerging as a core technology strategy, to predictive resilience in supply chains, intelligent automation, and the rise of unified commerce as the industry’s dominant operating model.
Drawing on insights from global retail leaders and research from firms including Gartner, McKinsey, and Accenture, the report forecasts how AI, real-time data activation, and governed cloud ecosystems will move from experimentation to execution. Designed for retail executives and technology decision-makers, it provides a forward-looking view of how retailers can turn intelligence into scalable performance and sustainable growth in 2026 and beyond.
