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Ultra Mobile Activate - June 2022

Page 1

JUNE 2022

BY ULTRA MOBILE

• RAD DADS • CELEBRATING FATHER FIGURES • RAD DADS • CELEBRATING FATHER FIGURES • R


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FATHER FIGURES FATHER’S DAY TRADITIONS AROUND THE WORLD

In America, Father’s Day traditions are usually firing up the grill, going fishing, or watching a sports game. But there are so many other ways to celebrate the Father Figures. Here are a few different gift ideas for your dad, inspired by Father’s Day traditions around the world!

SERVE A SIZZLING STEAK

GET THE GHOSTS OUT

BRAZIL

URUGUAY

In Brazil, Father’s Day is on the day of St. Joachim, who is the patron saint of fathers, and on this day, there are massive feasts, all-you-can eat adventures, barbecues filled with skewers of roasting chicken, beef, sausage and more. We have to agree that with most dads, you can’t go wrong with a good meal.

Father’s Day celebrations in the South American country of Uruguay are a bit spooky. Families hang a plastic skeleton outside their door to honor their fathers and a folkloric father figure called Padre Esqueleto – ‘Father Skeleton’.


PG. 3

Wishing all our Retailers and their Father Figures a warm and joyful Father’s Day! PREPARE BREAKFAST IN BED

GIVE DAD A SACRED PLANT

FINLAND

THAILAND

In Finland, fathers are often celebrated by getting a chance to relax. The holiday is celebrated at the end of November, and fathers get to stay warm and comfortable as their family serves them breakfast in bed and usually handmade gifts.

In Thailand, Father’s Day is celebrated on December 5 to honor King Bhumibol (his birthday), the honorary father of Thailand. On this day, fathers throughout the country receive Canna flowers, which are similar to lilies but thought to be “masculine.” Canna flowers are believed to be a sacred plant, able to protect those who encounter it.


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LIFE LESSONS FROM DAD WHAT’S ONE SKILL THAT YOUR DAD TAUGHT YOU THAT YOU STILL USE IN YOUR LIFE TODAY?

My dad taught me mechanical and construction skills so I can fix my car and house. He also told me to always work hard and always protect my family. Kj Electronics | Los Angeles, CA | JUAN GONZALEZ

My dad instilled in me my work ethic and to take pride in whatever I do. It has served me well throughout my life. Ultra Mobile Account Executive | Mahwah, NJ ROBERT TILTON


PG. 5

To never give up..Keep going..Stay persistent..Never let go of your dreams.

Treat every customer with respect just like how you would want to be treated no matter what. Everyone is the same.

Miami Wireless | Bronx, NY | HASSIMU DAOLO

A Family Team Corp | Bronx, NY | ALSO GONZALES

My father instilled in us to always take care of your family. There must be a balance between time spent at work and quality time with the wife and kids.

Go where you are celebrated, not tolerated. Appreciate the celebration.

FN Wireless | Oakhurst, NJ |

Never say never. Stay positive. Always remember and take care of your family. The Unlimited 4 Wireless | Bronx, NY | DAOUDA DAOLO

Ultra Mobile Account Executive | Conroe, TX

He taught me the meaning of hard work and learning from your mistakes in the journey of life! The importance of family! Never forget where you come from, especially when you are the most successful in life. MGN | San Antonio, TX | MELWYN RODRICKS

Be grateful to God and always be responsible and work hard. Fight for your dreams and never give up. Dover Communication & Multiservice | Dover, NJ


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3G SHUTDOWN IS AROUND THE CORNER T-Mobile, along with all other major carriers, will be shutting down the 3G network on July 1st, 2022 as part of their commitment to advancing its network. Fortunately, this means that more efforts will go towards improving network signal, providing your Customers better quality indoors and increased coverage in remote areas. For most Ultra Mobile Customers, the network update will simply mean a better wireless experience. The only Customers who will be affected are the small group still using a 3G/UMTS, non-VoLTE supported device. Some of these customers will be forced to fall back to 2G and will likely experience poor service quality and lower speeds, or in the worst cases be without service. Here are some ways to help Customers before that happens.


PG. 7

3G SHUTDOWN CHECKLIST

CUSTOMER S

Ultra Has Started Notifying Customers Affected Ultra has started notifying Customers with old 3G devices to prepare them for the shutdown and make this transition as easy as possible. We’re directing Customers to visit Ultra Retailers to find a compatible device. Here are some things you can do to help your affected customers.

Have Compatible Devices in Stock Make sure you have compatible devices in stock for Customers who may come in and need a new compatible device.

onsider Offering a Device C Bundle At Your Store Ensure new Customers activate on compatible devices. There’s no better time to show them your inventory or consider offering a device bundle at your store.

P O RTAL U P DAT E S

Retailer Portal Updates to Help You Support Customers In April, we launched a new popup in the Retailer Portal that identifies Customers using devices that will be affected. Here’s something else you can do to help your Customers:

Speak to Affected Customers Before Shutdown is Complete If you get a Retailer Portal popup, let your Customer know there will be upcoming changes and that they should consider upgrading their new device. Letting them know this ahead of time gives them time to save for a new device and prepare for the shutdown.

P O RTAL U P DAT E S

Ultra is Here to Make this Transition Go Smoothly Ultra will continue to keep you up to date on the best ways to serve your Customers during this time. We hope you’re as excited for better quality and network advancements as we are! For more information or help troubleshooting during this transition, check out our FAQS HERE.


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POWER WIRELESS

PAINT THE TOWN ULTRA GET YOUR STORE ULTRA-FIED

As part of our efforts to spread the word about our competitive plans and pricing, Ultra Mobile has invested in painting your stores with Ultra purple!

WIFI CELLULAR INC

Check out some of our window takeovers all over the country below. If you have available window space in your storefront it’s not too late to submit your request for new window decals to bring more Customers into your store! CELLULAR MAP


PG. 9

CUSTOM IN-STORE DISPLAYS We’ve also updated four lucky Ultra Retailers’ stores with new custom in-store displays.

INSTAPHONE

BRIGHT CELLPHONE REPAIR

Like what you see? Contact your Account Executive to learn more about how to get your store Ultra-fied!

BENGAL ENTERPRISES INC Hamtramck, MI

9


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SHARE THE ULTRA LOVE YOU COULD WIN A $100 GIFT CARD JUST BY SHARING WHAT YOU LOVE ABOUT BEING AN ULTRA RETAILER.

What do you love about being an Ultra Retailer? Send your answer to retailertrivia@ultra.me by June 15th. All entries will be put in a random drawing for a $100 gift card. MUST INCLUDE TO W IN :

NAME / BUSINESS NAME / CITY, STATE / ULTRA RETAILER CODE / WHEN YOU STARTED SELLING ULTRA

WE’RE HIRING!

SEEKING ULTRA MOBILE RESELLERS!

Ultra Mobile is growing! Do you know anyone you recommend or are you yourself interested in a career with Ultra Mobile?

Do you know anyone interested in earning more as an Ultra Mobile Retailer? Help us spread the word about Ultra Mobile’s competitive plans and Retailer Compensation Program.

CAREERS PAGE

RETAILER PORTAL

Our May Contest winner is in! Congrats to Tony Hong of Pioneer Mobile in Newark, NJ. Your $100 gift card is on its way. Thanks to all of our participants!


PG. 11

CELEBRATING FATHER’S DAY DIGITALLY ULTRA RESOURCES TO HELP YOU SELL MORE

It’s never too late to start using social media to connect with potential Customers who care about the same things as you. And it’s easy with a free social post made just for you. This month we’re celebrating Father’s Day! All you have to do is share it on your Social Media channels. WE’RE HERE TO HELP! If you have any questions, reach out to us at ultrasocial@ultra.me and we’ll be happy to help.

INCREASE YOUR SALES WITH OUR GOOGLE MY BUSINESS GUIDE

Suggested Caption: To all the Ultra-amazing father figures out there, Happy Father’s Day!

Need help setting up your Google My Business Profile? Is your account ready to go but you’re not sure what to do next? Or maybe you want to optimize your current account? OUR GUIDE can help you make the most of this important feature to reach more Customers and increase traffic to your stores! Plus, the free images in our guide make it even easier for more Customers to find you.

CLICK HERE to access your

free social graphics!


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OUR RETAILER COMPENSATION PROGRAM

Our Compensation Program gives you higher upfront spiffs—paid INSTANTLY! On top of that, we’ve supercharged our industry-leading residuals and Airtime Margins ON ALL PLANS! We’re excited to offer you even better Compensation to help you build your Customer Base and earn even more!

F O R A L L U LT R A 1 , 3 , 6 & 1 2 M O N T H P L A N S

BONUS INCENTIVE -TBD

MONTH 1

MONTH 2

MONTH 3

MONTH 4

TOTA L

SPIFF*

42.5%

32.5%

32.5%

42.5%

150%

A I RTI M E

7. 5 %

7. 5 %

7. 5 %

7. 5 %

30%

TOTA L

50%

40%

40%

50%

180%

*Spiff paid on Base MRC and Airtime paid on actual plan charge

BASE MRC

250MB 5G • 4G LTE

15

$

/MO

2GB

3GB

5 G • 4G LTE

19

6GB

5G • 4G LTE

$

5 G • 4 G LT E

24

$

/MO

/MO

15GB

5 G • 4 G LT E

29 39 $

$

/MO

UNLIMITED UNLIMITED+ 5 G • 4 G LT E First 40GB

49

$

/MO

/MO

R E S I D UA L T I E R S * * <100 in base and/or <70 2MR

3%*

100-499 Base/70%+ 2MR

5%

500-999 Base/70%+ 2MR

7.5%

>1000 Base/70%+ 2MR

10%

**Minimum of 3 activations per month required across all tiers

CLICK HERE to view our Retailer Comp FAQs now for more details! CLICK HERE to view our Retailer Comp FAQs now for more details!

5G • 4G LTE First 60GB

59

$

/MO


PG. 13

RETAILER SUPPORT

Retailer Incentive

Earn an EXTRA $

50 Bonus

JUNE 1ST TO JUNE 31 2022 ST

For all eligible Unlimited Plan Activations or Port Ins (Single Month, Multi Month and Add-a-Line)

CLICK HERE here for Incentive Rules

Ultra Mobile is supported by our incredible Retailer Support (RSR) Team. Our trained staff strives for one-call resolution while providing technical assistance, as well as general support. We also provide Retailer tools to assist Customers directly on UltraAgents.com via the ‘Manage Subscribers’ tab.

R E TAI LE R S U P P O RT

855.664.6638 ENGLISH / SPANISH (PRESS 2) / CHINESE (PRESS 3) Retailer support hours: 6:00a - 6:00p PST / 9:00a - 9:00p EST

U LT R A MO B I LE CAR E T E AM

888.777.0446 Please share our Customer Care number with your Customers should they wish to speak with a Care Representative who canprovide account support.


THANK YOU

• RAD DADS • CELEBRATING FATHER FIGURES • RAD DADS • CELEBRATING FATHER FIGURES • R


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