AC T I VAT E S E P T E M B E R 2 0 1 8 / / B Y U LT R A M O B I L E
NEW UPGRADES ON EVERY PLAN! Hot New Features! Mobile Hotspot
A C T I V A T E B Y U LT R A M O B I L E
Our Hottest Plans Ever! FALL IN LOVE WITH ULTRA’S NEW LINE EFFECTIVE SEPTEMBER 5! The news is out! Our brand new line of Ultra plans is hitting stores nationwide with even more data, more international and more value to subscribers everywhere! We’re excited to wow your customers this year as part of our top commitment to improve our offerings and make your customers feel even more connected. On top of plan upgrades across the board, Ultra is unveiling 2 NEW features—uTalk and Mobile Hotspot capability!
Here's What's New: $23 — MORE DATA!
$39 — NOW WITH uTalk!
Our value-packed $23 plan has been upgraded from 1GB 4G LTE per month to 2GB 4G LTE on all single-month activations! Plus, customers can unlock 3GB 4G LTE per month when they buy 3 months. Customers currently on the $23 Single Month will need to switch onto the most current plan to receive their data upgrade!
The perfect choice for frequent international callers, our $39 now features up to 1,250 bonus minutes with uTalk! uTalk is a new feature available exclusively on the $39 plan. With uTalk, customers can get more talk than ever to 17 popular destinations outside our unlimited 75+ list, including Bangladesh, Pakistan, Uzbekistan, Haiti and several Latin American countries! Customers can also receive 6GB 4G LTE per month when they buy 3 months! Current customers on the $39 plan, both single and multi-month, will need to make a plan switch to enjoy this new feature!
$29 — MORE DATA & INTL! We’re offering an even better $29 plan for subscribers across the board! All existing customers on the $29 plan will received a free upgrade of 1GB extra of 4G LTE per month on their next renewal! New subscribers will love getting 5GB 4G LTE per month! Plus, with multi-month, customers can enjoy 6GB 4G LTE and a generous $10 INTL Credit per month when they buy 3 months.
See next page for more details!
$49 — UNLIMITED DATA! Our $49 is the hottest plan for big data lovers. For only $49, Ultra is proud to offer unlimited data with lightning fast 4G LTE available for the first 50GB each month! Instead of offering the 4th month free, our multi-month bonus is now a massive $20 INTL Credit, making this plan a true data and INTL powerhouse!
SEPTEMBER 2018
Current customers on the $49 multi-month plan will need to make a plan switch to enjoy their new INTL call credit!
INTL Rate Updates Take note! Four calling rates to INTL destinations outside of the 75+ have changed. See the chart below to stay as up to date as possible on where your customers’ call credit is going.
UNLIMITED 75+ INTL DESTINATIONS Our unlimited 75+ INTL Destinations are still available on our $19, $23, $29, $39 and $49 plans. However, starting on September 5, Latvia will no longer be included. If you have customers with friends and family in Latvia, be sure to help them choose a new INTL-heavy plan, like our multi-month $29 and $49!
Montenegro
Landline from $0.135 to $0.29
Cameroon
Mobile from $0.18 to $0.29
INTRODUCING MOBILE HOTSPOTS
Suriname
With Mobile Hotspots, customers are now able to get online wherever they are! Subscribers can now connect their favorite laptop, tablet and other mobile hotspot-capable devices using just their Ultra phones! Retailers have been asking for this feature, and now all Ultra plans have it.
Mobile from $0.165 to $0.19
Kenya
Mobile from $0.05 to $0.10
Questions?
Please call or email your rep if you have any questions about these exciting new updates. Thank you for continuing to Make Life Ultra for our global community!
19
$ 4G LTE
DATA ON EVERY PLAN!
500MB 4G LTE DATA
UNLIMITED DATA
When You Buy 3 Months
INTERNATIONAL CALL CREDIT
$1.50
PER MONTH
INTL ROAMING ONE-TIME CREDIT
23
$
2GB
29
$
5GB
4G LTE DATA
4G LTE DATA
$1.5 0
$5
NEW!
39
$
49
$
5GB
UNLIMITED
4G LTE DATA
FIRST 50GB 4G LTE
UP TO
1,250
$5
$5
$5
BONUS MINUTES
$5
$5
$5
U NL OCK MUL TI- MONTH BONUS WHEN YOU BUY 3 MONTHS
INCREDIBLE
BONUS
FEATURES
TOTAL OF
UNLIMITED 3G DATA
3GB 4G LTE DATA p e r m o nt h
TOTAL OF
6GB & $10 4G LTE DATA
INTL CREDIT
p e r m o nt h
TOTAL OF
6GB 4G LTE DATA p e r m o nt h
TOTAL OF
20
$
INTL CREDIT per m ont h
FE N AT EW U RE !
UP TO
BONUS MINUTES WITH
AVAI L ABL E E XC L U S IV E LY O N O U R $39 P L A N
Introducing uTalk, a hot new feature connecting Ultra’s international callers like never before! This new feature makes the $39 more international than ever before by providing an incredible value for our subscribers calling these destinations that are not included on the Ultra 75+. uTalk is available to subscribers who purchase a new $39 plan starting on September 5, 2018. Subscribers on the plan before this date can enjoy uTalk by visiting their local Retailer to upgrade their plan at no extra cost.
With this exciting new feature customers get up to 1,250 bonus minutes to 17 hand-picked international destinations listed below. uTalk is a great new tool to grow your base, too. If your community has lots of people making calls to any of these destinations, make sure they know about uTalk.
SEPTEMBER 2018
1250 BONUS MINUTES Bangladesh Cambodia Pakistan Unlimited Telenor Vietnam
500 BONUS MINUTES Argentina Laos Aigeria
250 BONUS MINUTES Dom. Republic Ecuador Egypt El Salvador
Guatemala Honduras Uzbekistan Venezuala
100 BONUS MINUTES Haiti Jamaica Includes Mobile and Landline Includes Unlimited to Landlines
More talk to the destinations your customers want—that's the power of uTalk!
A C T I V A T E B Y U LT R A M O B I L E
ULTRA PROFILE:
Angel suarez
ULTRA MOBILE ACCOUNT EXECUTIVE FOR SOUTH MIAMI AND ORLANDO, FL WITH ULTRA SINCE JANUARY 2014
WHICH COUNTRIES DO THE CUSTOMERS THAT VISIT YOUR RETAILERS COME FROM? I have a lot of Retailers in the city of Little Haiti, and a lot of their customers immigrated to Miami from Haiti and Jamaica. Most of our Haitian and Jamaican customers are first generation and have family back home. That’s why Ultra Mobile is the obvious choice for them, Ultra Mobile helps them to connect back home since we have the best plans.
WHICH PLAN WOULD YOU RECOMMEND FOR YOUR HAITIAN AND JAMAICAN CUSTOMERS? The plan I will be recommending to my Retailers to focus on is the NEW $39 plan. The $39 plan now comes with uTalk! This will give them 100 minutes to Haiti or Jamaica Plus 5GB of data which is enough data to use apps like WhatsApp and IMO too!
WHAT ARE SOME TRADITIONS YOUR CUSTOMERS TAKE PART IN FROM BACK HOME? My customers love music and their traditional foods. They have lots of history and they also have talk radio that they love to listen too from back home. Some holidays locals celebrate here in Miami are Pap Jazz and Haiti Flag Day.
HOW DO OUR PLANS HELP YOUR CUSTOMERS FEEL CONNECTED TO HOME? Our plans keep them connected they are able to call on a clear connection for low monthly cost and they love it. If you treat them right they will be loyal to your service.
SEPTEMBER 2018
ULTRA PROFILE:
Amdad Arshad
ULTRA MOBILE ACCOUNT EXECUTIVE IN QUEENS, NY WITH ULTRA SINCE MARCH 2017
WHICH COUNTRIES DO THE CUSTOMERS THAT VISIT YOUR RETAILERS COME FROM? A few of my retailers have a lot of customers from Bangladesh and India.
WHICH PLAN WOULD YOU RECOMMEND FOR YOUR BANGLADESHI/BENGALI AND INDIAN CUSTOMERS? For my Indian customers, honestly ANY of our Ultra Mobile plans would work, as India is included in our 75+ Unlimited International Destinations. So advise my retailers to help determine how much data they want/need, and how much they want to spend a month then give them the Ultra Mobile plan that works best for them. For Bangladeshi customers, our new $39 plan Is a no brainer!. It now includes uTalk so they would get 1250 minutes to Bangladesh mobile or landlines at no additional cost!
WHAT ARE SOME TRADITIONS YOUR CUSTOMERS TAKE PART IN FROM BACK HOME? My Indian customers celebrate many different festivals throughout the year, The biggest is Diwali, the festival of lights. Everything is cleaned and decorated with lights to welcome in the new year. For my Bengali customer base, many of them are Muslim, so they practice fasting for Ramadan and celebrate Eid with great food and family gatherings.
HOW DO OUR PLANS HELP YOUR CUSTOMERS FEEL CONNECTED TO HOME? The Ultra Mobile plans are great because my customers can connect back home with their family members so easily! And now with uTalk, my Bengali customers will have the best option available with the Ultra Mobile $39 plan.
A C T I V A T E B Y U LT R A M O B I L E
PLAN SPOTLIGHT:
4 10 INTL
$
WHEN YOU BU
O u r m o s t p o p u l a r p l an i s b ac k w i t h e v e n b i g g er data! Now, all new customers will enjoy 5GB of 4G LTE per month on single-month activations and 6GB 4G LTE per month with multi-month. The average person uses about 5GB 4G LTE per month, making the $29 plan a bigger and better value to even more customers! Perfect for customers who love streaming their favorite games and apps, our upgraded $29 plan also offers a generous $10 INTL Credit to subscribers who buy 3 months. The $29 plan is the perfect solution for subscribers who love data and still want to keep in touch with friends and loved ones outside of the Ultra 75+ destinations. Now that’s Ultra!
SEPTEMBER 2018
4G LTE CREDIT
UY 3 MONTHS
29
$
/MO
TO
75 + D E S T I N A T I O N S
PLAN INCLUDES
+ 6GB 4G LTE/mo When You Buy 3 Months Or 5GB 4G LTE w/ Single Month
+ Unlimited Data, Nationwide Talk & Global Text + INTL Talk to 75+ Destinations + $10 INTL Call Credit/mo When You Buy 3 Months Or $5 INTL Call Credit w/ Single Month
+ $5 One-Time INTL Roaming Credit + Mobile Hotspot Capable
A C T I V A T E B Y U LT R A M O B I L E
Our Hottest Feature Ever WITH
MOBILE HOTSPOT Ultra is excited to announce that all Ultra plans are now Mobile Hotspot Capable! This new feature will enhance subscriber’s Ultra experience so that they can enjoy all the benefits of Ultra plans on more than just their phones! With Mobile Hotspot, subscribers can connect with their other favorite devices just by using their hotspot-capable phones. Here are some of the best advantages:
SEPTEMBER 2018
No Wifi? No Problem!
Great Across Devices
The Perfect Traveling Companion
The joy of Mobile Hotspot is being able to connect to the Internet without a Wi-Fi modem or public WiFi. Customers are able to use their Ultra phones to secure a private connection, making it safer for subscribers to surf the web, wherever they are!
Mobile Hotspots aren’t just for enjoying the web. With a Hotspot, subscribers can stream their favorite movies, music and games through laptops, tablets and other Capable devices. It’s not just for Ultra subscribers— it’s for anyone who loves to enjoy the benefits of internet access.
Stuck at a bus stop or airplane terminal? Some places charge for internet access. With Mobile Hotspot, Ultra subscribers can get connect their favorite devices using the Ultra phone in their pocket. It’s an excellent resource when your subscriber is forced to wait somewhere for an extended period of time without free Wi-Fi access.
Something to keep in mind when using Mobile Hotspot is that any data used by a mobile hotspot device will be deducted from the total amount of data you’ve selected in your plan. Mobile Hotspot is available on most smartphone devices. Check your phone’s settings or with an Authorized Retailer to learn more about your device! With Mobile Hotspot, customers have access to all their favorite sites, games and chat apps no matter where they go for an even more Ultra experience!
A C T I V A T E B Y U LT R A M O B I L E
ULTR A CLASSI C
spiffs
WIT BIGG H EVEN ER SPIF INSTANT MUL FS WITH TI-M ONT H!
AVAILABLE FOR A
Limited Time Only! SEPTEMBER 5-30, 2018
ENJOY EVEN BIGGER BONUSES WITH NEW MULTI-MONTH PERKS on top of the Classic SPIFFS! We raised the rewards this month by offering 1.5x the bonus on all Instant SPIFFS on all multi-month activations!
75 Spiff
$
45 Spiff
$
$
I n s ta n t
For Activating The $49 Multi-Month
$
I n s ta n t
For Activating The $29 & $23 Multi-Month
60 Spiff I n s ta n t
For Activating The $39 Multi-Month
30 Spiff I n s ta n t
For Activating The $19 Multi-Month
+ GET A $25 BONUS WHEN SUBSCRIBERS BUY 6 MONTHS! Enjoy a generous
$25 bonus on the next calendar month following your instant SPIFF when your subscriber signs up for 6 months! Click here for more information!
SEPTEMBER 2018
S I N GLE- M ONTH
spiffs 50 Spiff
For Activating The $49 Plan $15 spiff for new activations, plus earn an additional $15 spiff after the second month recharge and an additional $20 spiff after the third month recharge.
40 Spiff
For Activating The $39 Plan $15 spiff for new activations, plus earn an additional $15 spiff after the second month recharge and an additional $10 spiff after the third month recharge.
30 Spiff
For Activating The $23 & $29 Plan $15 spiff for new activations, plus earn an additional $10 spiff after the second month recharge and an additional $5 spiff after the third month recharge.
20 Spiff
For Activating The $19 Plan $10 spiff for new activations, plus earn an additional $5 spiff after the second month recharge and an additional $5 spiff after the third month recharge.
$ $ $ $
UNLOCK FULL SPIFF INSTANTLY WITH MULTI-MONTH! Now you can earn your entire threemonth spiff in a single activation when you sign your customers up for any plan with multimonth! And that’s in addition to your 8.5% Airtime margin. Earn more with multi-month!
AVAILABLE VIA ALL 3 TSPS! Earn your instant spiff with epay, IAS and T-Cetra on all multimonth and single-month activations.
EARN UP TO 6% LIFETIME RESIDUAL: Retailer Residual is 3% and an additional 3% if
customer is put on Auto Recharge at time of activation for a total of 6%. See Retailer Spiff FAQ on UltraAgents.com.
A C T I V A T E B Y U LT R A M O B I L E
& Earn Margins on All Ultra Flex Products! Ultra Retailers like you will earn a fixed margin up to 2x the industry standard rate on all Ultra Flex Family and Ultra Flex sales you make.
YOU'LL EARN
20
%
AIRTIME MARGINS OR
AUTO RECHARGE MARGINS
I
Not getting 20%? Reach out to your Ultra Master Agent or Sales Representative to learn how! Or click here to view our Spiffs FAQ now!
SEPTEMBER 2018
b om B o t o Ph A picture is worth a thousand words, but we think 4 are just enough to announce our September contest: Photo Bomb Part 2! Many of you and your awesome teams shared your pics for our photo contest in July and we want more! Only this time we want to see you with your new collateral! Get creative and maybe you’ll be the next Ultra Retailer to take home a $100 gift card! Congratulations to Amy from Hung Long Communication in Philadelphia, PA! Your $100 gift card is on the way! Thanks to everyone who participated in Ultra trivia!
Remember to include:
Your name Business name Ultra Retailer Code When you started selling Ultra BE SURE TO SEND YOUR SUBMISSIONS TO RETAILERTRIVIA@ULTRA.ME BY SEPT. 16, 2018
A C T I V A T E B Y U LT R A M O B I L E
RETAILER SUPPORT Ultra is supported by our incredible Retailer Support (RSR) Team. Our trained staff strives for one-call resolution while providing technical assistance, as well as general support. We also provide Retailer tools to assist customers directly on UltraAgents.com via teh ‘Manage Subscribers’ tab.
RETAILER SUPPORT CAN BE REACHED AT :
855-664-6638 RETAILER SUPPORT HOURS : English: 6:00a - 6:00p PST / 9:00a - 9:00p EST Spanish (Press 2): 6:00a - 6:00p PST / 9:00a - 9:00p EST Chinese (Press 3): 6:00a - 6:00p PST / 9:00a - 9:00p EST
CUSTOMER SERVICE Please share our Customer Service number with your customers should they wish to speak with a Care Representative who can provide account support.
Ultra Mobile Customer Service can be reached at 888-777-0446 or by dialing 611 from their mobile phone.