P R O M O - A N Y 1 G B M U LT I - M O N T H P L A N F O R $ 1 0 / M O N T H
10 Headline: $16/MO 1GB/MO for 3 Months
$
Subhead: Low Data, Low Cost, Great Savings
When Customers purchase the 3-month 1GB plan, they can enjoyAallNthe Y unlimited talk and text nationwide and to 80+ international destinations around the world. This is the perfect plan for the light data user or the user that frequently connects on WiFi at home or work (or wherever else they go!). Here is what your customer can do over the month with their 1GB of data for just $16/mo when they buy 3 months. M U LT I - M O N T H 1 hour of Netflix at high resolution PLAN 5 hours of video chat 24 hours of streaming music at 96 Kbps >400 mixed media web pages / MO 10 hours of Facebook 10 hours of Fortnite 300 photos uploaded to social media
1GB
Our most affordable plan ever!
Our best value plan just got even better. For a limited time, Customers can get any 1GB plan for only $10/month when they buy in 3, 6 or 12 month increments. We’re excited to offer this incredibly low price to help you keep your Customers connected as affordably as possible. ALL PLANS INCLUDE
3 MONTH PLAN
30
$
WAS $48
6 MONTH PLAN
60
$
Unlimited Data with 1GB 5G • 4G LTE Unlimited Nationwide Talk and Global Text
WAS $90
12 MONTH PLAN
120
Free Unlimited Talk to 80+ INTL Destinations
$
Free Mobile Hotspot
WAS $168
Limited time only starting 11/3/2020
PROMO
Retailer Incentive S TA R T I N G O N 1 1 / 3 / 2 0 2 0
New Incentives to be Grateful For The leaves are falling and so are the opportunities for more bonuses! Check out the latest and greatest incentives tied to our Any 1GB Multi-Month for $10/mo promotion.
N E W AC T I VAT I O N & P O R T I N B O N U S
40
$
$20 Activation Bonus on All New 3, 6 and 12 Month 1GB Promo Activations + Plus an additional $20 if a Port In Paid Out Based on 4th Month Recharge 20% Airtime Margin paid on New Promo Sku Price
UPGRADE BONUS
10
$
$10 Upgrade Bonus for every Single-Month Customer that upgrades to any of our 1GB 3, 6 or 12 Month Promo Plans $10 Upgrade Bonus for every 3-Month Customer that upgrades to a 1GB 6 or 12 Month Promo Plan.
See Retailer Comp FAQs for more details
AC T I VAT E N O V E M B E R 2 0 2 0 / / B Y U LT R A M O B I L E
Yay! THE FIELD AND RETAILERS SHARE WHAT THEY’RE GRATEFUL FOR
New!
HOW TO GET YOUR STORE ON FACEBOOK
Contest! THIS MONTH’S WILL MAKE YOU HUNGRY
A C T I V A T E B Y U LT R A M O B I L E
H O W T O S TAY G R AT E F U L D U R I N G H A R D T I M E S
It may seem cliche, but counting the positives really does combat feelings of stress and anxiety. When we express gratitude and receive the same, our brain releases dopamine and serotonin, the two crucial neurotransmitters responsible for our emotions, making us feel happy from the inside. Here are a few more ways to practice gratitude as a daily habit: Keep a gratitude journal to pen down all the little and big things you’re grateful for. When you’re feeling down you can review the journal for an instant cheer-up. Find a gratitude buddy to keep you accountable. Each day take a minute or two to share something you’re grateful for that day. Plan frequent gratitude visits to someone who you are grateful to have in your life, particularly for what they’ve given or done for you, like an elderly relative or mentor. If you can’t visit physically, keep a standing call with them to stay in touch. 2
NOVEMBER 2020
If you haven’t already experienced the joy of FaceTime or Zoom with the camera on, now’s the time to jump on a call with friends and family you might not be able to see this Thanksgiving. Face to face communication is proven to help us connect with others deeper than audio-only ways. Being able to share and interpret body language helps us communicate better, and therefore, understand and support each other better.
Taking time away from screens can help reduce eyestrain, prevent headaches, improve sleep and help you reconnect to the present moment. Set screen time limits on your phone or use an alarm system to put the screens away and talk face to face with friends and family. Feelings of connectedness and joy are proven to be greater when we’re not distracted by phones and tablets.
DO SOMETHING FOR
Studies have found that acts of kindness are linked to increased feelings of wellbeing. Helping others can also improve our support networks and encourage us to be more active. This, in turn, can improve our self-esteem. Check out your city’s volunteer work opportunities. Even now, many families are in need of meal delivery services, food banks and soup kitchens are open to provide food to those in need. Take action, and you’ll be glad you did.
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A C T I V A T E B Y U LT R A M O B I L E
We asked some of our Ultra amazing field team and Retailers what they’re thankful for. Here’s what they had to say:
AMDAD ARSHAD Ultra Mobile Account Executive QUEENS, NY
What are you grateful for? My family. What’s your favorite Thanksgiving recipe / or food to eat? Mashed potatoes and gravy.
that has happened, it’s been the best year of my life because I’ve become a dad to a wonderful baby girl. What’s your favorite Thanksgiving recipe / or food to eat? Even though Thanksgiving is about turkey, I love to eat some cornish hens!
MARIA DURAZO Fontera 2 CHANDLER, AZ
MR. LUCKY NOMAN Wireless Depot SAN ANTONIO, TX
What are you grateful for? This year has been a very difficult year. COVID-19 has hit close to home and at times it has been difficult to move forward. But I’m really grateful for my family and friends and the support they have provided me and family during these tough times. What’s your favorite Thanksgiving recipe / or food to eat? Ham and pumpkin pie.
AL SUFIAN Ultra Mobile Account Executive QUEENS, NY
What are you grateful for? I’m grateful to have lived another wonderful year. Despite everything
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What are you grateful for? I am grateful for my two beautiful sons and my loving family. What’s your favorite Thanksgiving recipe /or food to eat? My favorite would have to be turkey with mashed potatoes and gravy.
LORI ORTIZ Ultra Mobile Account Executive HOUSTON, TX
What are you grateful for? I am very grateful for the health of my family during these uncertain times. What’s your favorite Thanksgiving recipe / or food to eat? I’m usually in charge of making the green bean casserole. It’s a staple every year.
NOVEMBER 2020
MOHELDIN MOHAMMED Belts World B R O O K LY N , N Y
What are you grateful for? Being allowed to stay open and assist my customers during this pandemic. This year hasn’t been easy but the fact that I can be a familiar face in the neighborhood is something I’m very thankful for this year. What’s your favorite Thanksgiving recipe / or food to eat? I’m a huge fan of sweet potatoes so that is my favorite dish on Thanksgiving.
Alejandra’s Key Lime Pie ALEJANDRA VERGARA Ultra Mobile Account Executive C H I C AG O I L
INGREDIENTS VANESSA MORTON Ultra Mobile Account Executive M A R I E T TA , G A
What are you grateful for? Life! What’s your favorite Thanksgiving recipe / or food to eat? Homemade macaroni and cheese.
Graham Cracker Crust 1 1/2 cups graham cracker crumbs 1/3 cup granulated sugar 6 tbsp butter melted Key Lime Filling 28 oz sweetened condensed milk 1/2 cup light sour cream 3/4 cup key lime juice zest from 2 regular limes or 4 key limes
LESTER OTERO Cellular Service Two Go Inc. MIAMI, FL
What are you grateful for? I’m grateful for my family and for the opportunity to keep a healthy business. I appreciate everything Ultra Mobile has done for my store. I’m also grateful for the health of all my family members and friends. What’s your favorite Thanksgiving recipe / or food to eat? Roasted turkey with mashed potatoes and a lot of gravy.
MARY MOSCOSO Mary Cellular H U N T I N G T O N PA R K , C A
What are you grateful for? I’m grateful for my family. What’s your favorite Thanksgiving recipe / or food to eat? Tamales and pozole.
Whipped Cream Topping 1 cup heavy whipping cream 1/2 cup powdered sugar 1 tsp vanilla extract
INSTRUCTIONS First, make the graham cracker crust. Preheat oven to 375F. Mix graham cracker crumbs, sugar, and butter in a small bowl. Press the crumb mixture into an 8” - 9.5” pie pan. Bake for 7 minutes. Cool for at least 30 minutes. Then, make the key lime filling. Preheat oven to 350F. Whisk together sweetened condensed milk, sour cream, lime juice, and lime zest in a medium bowl. Pour into prepared graham cracker crust and bake for 10 minutes. Let pie cool slightly before chilling. Chill for at least 3 hours. Now, add the whipped cream! Do this last before you serve if possible. Beat heavy cream and sugar together in a mixer until stiff peaks form. Beat in vanilla. Spread or pipe the whipped cream on top of the cooled pie. Top with additional lime zest if desired. 5
A C T I V A T E B Y U LT R A M O B I L E
Headline: $16/MO 1GB/MO for 3 Months Subhead: Low Data, Low Cost, Great Savings
3 MONTH PLAN
16
$
When Customers purchase the 3-month 1GB plan, they can enjoy all the unlimited talk and text nationwide and to 80+ international destinations /MO around the world. This is the perfect plan for the light data user or the user that frequently connects on WiFi at home or work (or wherever else they go!). Here is what your customer can do over the month with their 1GB of data for just $16/mo when they buy 3 months. 6 MONTH PLAN 1 hour of Netflix at high resolution 5 hours of video chat $ 24 hours of streaming music at 96 Kbps >400 mixed media web pages /MO 10 hours of Facebook 10 hours of Fortnite 300 photos uploaded to social media
M U LT I - M O N T H
1GB P E R
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M O N T H
12 MONTH PLAN
14
$
/MO
More months, more savings! Our 1GB has always been a huge hit with Customers, but with Multi-Month, it’s an even better offer. Perfect for light data users who are all about saving on unlimited international calling to 80+ destinations. Make sure to recommend the 12 month plan for the lowest price! 6
ALL PLANS INCLUDE Unlimited Data with 1GB 5G • 4G LTE Unlimited Nationwide Talk and Global Text Free Unlimited Talk to 80+ INTL Destinations Free Mobile Hotspot
NOVEMBER 2020
CONTEST
THANKSGIVING WORD SEARCH F A S D Y S N P A I
M E O T K L U R B K
S O A N U M I A O E
F A A S P F T M L C
I H L K T Y F W A A
T C I R E N N I D F
S N T U R K E Y N C
E S E T T L E R S G
V S B L E H M M A A
I K O O C A I H R B
T U B Y I R G S P N
A E F Z G V R A L T
L R E L Y E A U L H
E N I B R S V Q A M
R P X O W T Y S F R
cook
maize
corn
pilgrims
dinner
pumpkin
fall
relatives
family
settlers
feast
squash
food
stuffing
gravy
thanks
harvest
turkey
Send in a picture of your filled out word search to retailertrivia@ultra.me by November 16th to be entered to win a $100 gift card! Must Include to Win: 3 Name 3 Business Name 3 City, State 3 Ultra Retailer Code 3 When you started selling Ultra
ULTRA TRIVIA WINNER Congratulations to last month’s Ultra experts! This month’s winner is TAO HAN from GEEKWIRELESS INC, in LAS VEGAS, NV! Your $100 gift card is on its way. 7
A C T I V A T E B Y U LT R A M O B I L E
Social Media 101 How to Use Facebook to Grow Your Business
Y
ou might already have a personal Facebook page, but do you know how to create a Facebook page for your store? Facebook gives you an opportunity to strengthen relationships with existing Customers, attract new Customers, find new groups and demographics in your community to advertise to, and ultimately drive traffic in store. Like a personal page, your Store Page is a public presence that people can Follow or Like in order to stay updated on sales,
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events and important information when visiting your store. People who like your page will be able to receive content updates in their News Feed, helping you spread brand awareness, deploy and track your advertising and collect useful information about your audience and Customer messaging. It also brings you a lot closer to Customers who regularly go on the social media app and will keep you top of mind if your content is successful.
NOVEMBER 2020
Ready to get started and grow your business online? How to create a Facebook Business Page in 3 easy steps
Step 1: Fill out your basic business info Open the following URL to create a business Page on Facebook:
Step 2: Add a profile photo and cover photo
https://www.facebook.com/pages/creation/
Next, Facebook will prompt you to upload a profile photo and cover photo.
There will be a few fields to fill out
Profile photo – 170 x 170 pixels
• Page Name
This photo will appear as your icon every time you comment on a post or publish in the News Feed. Ideally, you want to upload your company logo here.
• Categories (choose up to three) • Description (Write about what your business does, the services you provide) Keep in mind that you can change the category (but not the name) later on if needed.
The ideal size for profile photo is 170 pixels wide by 170 pixels tall. Square dimensions are best, and Facebook
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A C T I V A T E B Y U LT R A M O B I L E
will crop it into a circular shape in ads and posts.
add them here. Keep this updated so Customers can get in touch with you.
Cover photo – 820 x 462 pixels
• Location – Your store page is almost like a digital storefront. You’ll want important information like address and hours to be as clear and accurate as possible.
The cover photo appears across the top of your page and is a great opportunity to deliver a visual element that supports your branding and draws attention. We recommend using pictures of your store to make it easier for people to find you.
• Hours – You can easily adjust your hours or put in special holiday hours to keep your page up to date.
The ideal size for Facebook cover photo is 820 pixels wide by 462 pixels tall.
• More – You can even state a price range (if you want).
(If you happen to upload an image that isn’t quite the exact dimensions of the Facebook cover photo, you can reposition the image to fit the available window. When you’re happy with the final look, you can click “Save” and you’ll be set!)
All of these details will appear on the About tab of your Facebook Page, where you can add even more information, such as your business’s story, awards, menu, etc.
Pro tip: You can even upload a cover video or feature a slideshow of images! For more information and fun ideas, check out this Facebook cover photo guide.
Here are some ideas to grow your audience and learn from them.
Step 3: Fill out your Page completely Right in the middle of your new Facebook Page, Facebook will show you a few tips to complete your Page set up. Clicking on “See All Page Tips” will bring up a pop-up with several steps to fill out your Page information. Alternatively, you can also go to “Settings” and “Page Info” to fill out your Page information. Here are the things to fill out: • Description – Add a helpful description so visitors know what you sell. But keep it brief! 1-2 sentences max. • Categories – Make sure to choose the right category to help people find your business. We recommend “Mobile Phone Shop” as one option to help users find you. • Contact information – If you have a business phone number, website, and email address,
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What should you post on your page?
• Share testimonials • Announce store news and new product offerings • Run a contest or giveaway • Celebrate a holiday • Ask your followers questions For more examples and help click here. Got questions? Our Social Media team has answers. Send questions to ultrasocial@ultra.me For full Facebook instructions on how to create your page on Facebook click here.
NOVEMBER 2020
THE ULTRA MOBILE APP! CLICK HERE FOR INSTRUCTIONS ON HOW TO HELP CUSTOMERS DOWNLOAD.
5
$
BONUS ON NEW ACTIVATIONS who download the app within 24 hours of activation.
02/28/20
Help your Customers manage their Ultra account and remind them to download the Ultra Mobile app. Customers can check their data balance, add more INTL Call Credit and more with the app. We remain committed to helping you and your Customers stay connected with the newest technology and improved app experience! AVAILABLE ON
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A C T I V A T E B Y U LT R A M O B I L E
ULTRA MOBILE'S CLASSIC PLAN COMPENSATION PROGRAM
ULTRA CLASSIC PLAN
As you know, we have always been an industry leader Ultra Mobile Retailers will now earn 15% residuals on with paying strong residuals, helping to ensure our new and existing customers in your base!* Yes, that Retailers have recurring revenue with Ultra, we realized is right; we are paying 5x more residuals than before. OM P E Nyour S Ashare! TION PROGRAM that it would help even moreC if we increased
RESIDUALS
INSTANT SPIFF
AIRTIME MARGIN
5
5%
FOR NEW AND EXISTING CUSTOMERS!
15%
$
CLASSIC 1-MONTH PLAN
CLASSIC 1-MONTH PLAN REFILLS
15
10%
2- 24 M O. FOR CLASSIC 1-MONTH 4 - 24 MO. CLASSIC 3-MONT H 4 - 24 M O. F O R E X IST ING CUSTOMER S *
5x more
$
residuals residuals than than before. before. 3% FOR MONTHS 25+ 6% IF ON AUTO RENEW
CLASSIC 3-MONTH PLAN
CLASSIC 3-MONTH PLAN REFILLS
AVAILABLE VIA ULTRA MOBILE AUTHORIZED TSPS!
See RETAILER COMP FAQ ULTRA MULTI-MONTH & FLEX PLANS
Earn your Instant Spiff and Airtime Margins with Epay, IAS and T-Cetra for all Ultra Mobile Classic 1-Month and Classic 3-Month Activations. *Paid based on tenure of account.
F OR D ETAILS
s
C O M P E N S AT I O N P R O G R A M
Multi-Month
YOU'LL EARN
20
%
AIRTIME MARGINS OR AUTO RECHARGE MARGINS
Our goal for the new Multi-Month Plans is to help customers save more and help our valuable Retailers make more! Here we break down everything you need to know to get paid for growing that base.
Ultra Retailers like you will earn a fixed margin up to 2x the industry standard rate on all Ultra Flex sales you make.
Not getting 20%? Reach out to your Ultra Master Agent or Sales Representative to learn how! Or click here to view our Retailer Comp FAQs now!
RETAILER SUPPORT Ultra is supported by our incredible Retailer Support (RSR) Team. Our trained staff strives for one-call resolution while providing technical assistance, as well as general support. We also provide Retailer tools to assist customers directly on UltraAgents.com via the ‘Manage Subscribers’ tab.
RETAILER SUPPORT CAN BE REACHED AT :
855-664-6638 RETAILER SUPPORT HOURS : English: 6:00a - 6:00p PST / 9:00a - 9:00p EST Spanish (Press 2): 6:00a - 6:00p PST / 9:00a - 9:00p EST Chinese (Press 3): 6:00a - 6:00p PST / 9:00a - 9:00p EST
CUSTOMER SERVICE Please share our Customer Service number with your customers should they wish to speak with a Care Representative who can provide account support.
Ultra Mobile Customer Service can be reached at 888-777-0446 or by dialing 611 from their mobile phone.
THANKS
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