AC T I VAT E M A Y 2 0 2 1 / / B Y U LT R A M O B I L E
SOCIAL MEDIA SERIES Facebook Groups Pt. 2
WIN FREE LUNCH for your store!
A C T I V A T E B Y U LT R A M O B I L E
In celebration of Independent Wireless Retailer Month, we want to give a huge and sincere thank you to our Retailers all over the country! When the world shut down, you weathered the storm, found new ways to reach your Customers and did everything you could to keep people connected globally. There are not enough words to express our gratitude and appreciation for everything you’ve done. Even so, here’s what some of the friendly faces at Ultra Mobile headquarters had to say about our Ultra-amazing Retailers >>>
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Thank you for all of your heroic efforts, especially during Covid to continue to support and serve the many community members that rely on your professionalism, counsel and conveniently located retail location. We are privileged to work with you and we sincerely appreciate all of the wonderful support you provide for the Ultra brand.
Thank you to ALL of our valued Retailers for your Ultra-tremendous efforts through the years. Your perseverance and continued effort especially during uncertain times is truly inspiring and appreciated. I enjoy seeing the daily pictures and feedback that our Field Team sends in as they visit you across the US and look forward to getting back out there very soon! Thanks again for sharing your drive to be successful with us - and for continuing to Make Life Ultra!
John Janes | CHIEF OPERATING OFFICER
Erin Anderson | SVP, INDIRECT SALES
Huge props to all of our Retailers for all their hard work and dedication! Keep up all the great work you’ve been doing. Aron North | CHIEF MARKETING OFFICER
Thank you to all of our Ultra Awesome Retailers! The last year has been challenging for everyone, but we’re getting through this together and will be even stronger in the months ahead! #ultraretailersarethebest Sunita Panjabi | DIRECTOR OF SALES OPERATIONS
I wanted to give a shout out to Paramount Wireless, Mr. Zaheer, and the whole crew for all the support they provide and for being a great Ultra partner. Paramount Wireless is always willing to be a team player and go above and beyond. Victor Vasquez | ACCOUNT EXECUTIVE
Shout out to Ken Leon from BG Wireless! Through thick and thin, he continues to push Ultra and will always be a great friend. Cheers to your continued success Brother! Elmer Gonzalez
SENIOR ACCOUNT EXECUTIVE
I really want to say thanks to Mike from Polexport because we can always count on him! He and his team always treat us like family. As one of the top Polish Retailers in Chicago, he always helps us as much as he can! Thank you Mike! Alejandra Vergara
ACCOUNT EXECUTIVE
I have had the pleasure to meet the Mansour family. They have four stores that continually push Ultra over the competition. I would like to thank Sanad Wireless, ABC Wireless, All Wireless and Fawzi Wireless for your continued support
Jessen Thimot
ACCOUN T EXECUTI VE
Shoutout to our Retailers, who have supported our Customers during this unprecedented time! We appreciate you and thank you for your hard work. Chelsea | ASSOC. BRAND MANAGER
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3GB 5G • 4G LTE
THE PERFECT PLAN FOR KEEPING IN TOUCH WITH MOM Not too big and not too small, the 3GB plan provides just the right amount of data for Customers who don’t use too much data, or are always signed onto WiFi.
BROWSE THE INTERNET FOR 36 HOURS PER MONTH
$20/mo.............. for 12 Months Total $240 $21/mo............... for 6 Months Total $126 $22/mo.............. for 3 Months Total $66 $24...................... for 1 Month
WHAT CAN YOU DO WITH 3GB/MO?
STREAM 600 SONGS ONLINE
TIP: sign onto WiFi to enjoy any of these
activities without limit!
Help your Customers make the most of their 3GB plan by showing them how to log on to WiFi. They’ll be thrilled to save more data and enjoy even more streaming, browsing and games from home or work! And with free unlimited calling to 80+ international destinations, they can keep in touch with friends, family and loved ones near and far.
DON’T FORGET TO
Call Your Mom On Mother’s Day S U N DAY M AY 9 T H 4
WATCH 6 HOURS OF ONLINE VIDEO IN STANDARD DEFINITION
THE ULTRA MOBILE APP! CLICK HERE FOR INSTRUCTIONS ON HOW TO HELP CUSTOMERS D O W N L O A D T H E A P P.
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$
BONUS ON NEW ACTIVATIONS who download the app within 24 hours of activation.
07/05/2021
2GB
5G • 4G LTE Data
02/28/20
Help your Customers manage their Ultra account and remind them to download the Ultra Mobile app. Customers can check their data balance, add more INTL Call Credit and more with the app. We remain committed to helping you and your Customers stay connected with the newest technology and an improved app experience!
2GB
AVAILABLE ON
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A C T I V A T E B Y U LT R A M O B I L E
A n
U lt r a
Mother’s Day! More calls are made on Mother’s Day than any other day of the year (approximately 122 million phone calls!) Helping people call Mom around the globe is one of our greatest joys as a wireless provider. In the spirit of celebrating the women who’ve raised us, we asked our Retailers and Account Executives to share what they love about Mom.
ZAHEER ALTAF
ELMER GONZALEZ
H O U S TO N , T X
CRETE, IL
Paramount Wireless Ultra Retailer Since 2014 What’s something you appreciate about your mother? I feel blessed to have a mother like I do. She’s always been understanding, loving and always puts my brothers and I first. What has your mother taught you? My mother, Teresa, has taught me self-respect, family values, great morals and to always help those in need.
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Account Executive
What’s something you appreciate about your mother? My mother always puts others first. She is never too busy to talk, listen and get her hands dirty in whatever project I have going on. She’s all about making sure her boys and granddaughters are blessed. What has your mother taught you? To love unconditionally, to never give up on family and to appreciate the love you get back.
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VICKY MORENO
BASHAR HADDAD
C H I C AG O, I L
H A M M O N D, I N
American Dreams 2
Sanad Wireless Inc.
Ultra Retailer Since 2018
Ultra Retailer Since 2016
What’s something you appreciate about your mother?
What’s something you appreciate about your mother?
All of the sacrifices, hard work and love that she gave to us all.
I appreciate her kindness and understanding.
What has your mother taught you?
What has your mother taught you?
To be honest and be a good person.
My mother has taught me to have a kind virtue, and unrelenting patience. Both attributes guide me and my siblings daily.
JESSEN THIMOT
Account Executive
C H I C AG O, I L
Ultra Employee Since 2016 What’s something you appreciate about your mother?
My mother is so selfless. She puts everyone ahead of her. From her family to a stranger. She has taught me and my siblings to care for others, even if you may think that they do not care for you. What has your mother taught you? My mother has taught me to be fiscally conservative. With some financial literacy, you can go a long way! CLIFF MCANTHONY AND MS. JOSEPHINE
Ultra Cliff Wireless LY N N , M A
Ultra Retailer Since 2015 What’s something you appreciate about your mother? That my mother is a godly woman.
OSCAR ROMAN
Account Executive C H I C AG O, I L
Ultra Employee Since 2013 What’s something you appreciate about your mother? Her unconditional love and support. What has your mother taught you?
Resilience, determination and self respect. She leads by example, and owned a business for 28 years and then had to rebuild after the market crash to start a new venture. Being persistent and overcoming obstacles.
Thanks
to a l l t h e m o m s who help nurture and instill structure!
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A C T I V A T E B Y U LT R A M O B I L E
SOCIAL MEDIA SERIES
FACEBOOK GROUPS How to Create a Facebook Group, Who to Invite and What to Post
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ast month, we wrote about the benefits of using Facebook Groups for your business, the different types of groups and how to find existing groups. Click here to catch up on Part One if you missed last month’s issue.
F R O M YO U R COMPUTER
How to start a Facebook Group We recommend you create the Group with your store’s Facebook page as the administrator so that people associate the Group with your store, instead of your personal page.
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Here’s how to start a Group with your Facebook page from your computer: Click Pages in the left menu and select your Page.
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Select the Groups tab in the left column. (Can’t see it? Go to manage your page’s tab and sections to adjust your visible tabs and try again.)
How to post in a Facebook Group Now that you’ve got an audience, it’s time to post! To post to Facebook Group on a computer:
Click Create Group. From here, you can add members and customize your Group with a photo, description and policies. Incorporate any of the rules and policies you learned about while exploring other popular Groups in your area. Add photos and descriptions for your store to help give an idea of what your expertise is (e.g. wireless deals, budget hacks, local deals, etc.)
1. Select Groups in the left menu and click on your Group. 2. Click Write Something! 3. From here, you can Compose a Post, Share a Photo or Video, Add a Poll, Create an Event, and more. To post to Facebook Group on mobile (iPhone or Android): 1. Tap the menu icon (three horizontal bars), then select Groups and click on your Group Name.
F R O M YO U R PHONE
Here’s how to start a Group with your Facebook page from your phone (iPhone or Android): 1. From your News Feed, tap the menu button (three horizontal lines) then select Pages and select your page 2. Click more (three horizontal dots) at the top, then tap Groups. 3. Click Create Group. 4. From here, you can add members and customize your Group with a photo, description and policies.
2. Tap Share Something or Write Something. 3. From here, you can Compose a Post, Share a Photo or Video, Add a Poll, Create an Event, and more.
What to Post Here are a few ideas to get engagement going in your Facebook Group. 1. Post regular welcome messages Ideally, newcomers are going to be joining your Group with some regularity. Make sure key information doesn’t get lost in the feed by checking in with a welcome post every so often. CONTINUED >>
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A C T I V A T E B Y U LT R A M O B I L E
2. Ask questions and gain Customer insights If your Customers and Group members are willing to engage when you ask questions, take advantage of it, but not too much since you don’t just want to just survey Customers. Balance your questions with exclusive offers and benefits so that they engage with all your content. Track what time they engage with your posts most. What are the devices/deals they’re talking about? 3. Provide value to your following Groups are really a place for people to engage with each other, so don’t over push your own products (unless those posts perform very well). You could provide exclusive members-only deals to give a special incentive to get members to join. Also, flash sales and limited time offers can perform very well in Groups. Hook your Customers with a deal and keep them happy and engaged with your Group.
WE’RE HAPPY TO HELP!
If you have any questions reach out to us at ultrasocial@ultra.me and we’ll be happy to help.
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That’s it! We hope you enjoy your new Facebook Group starting skills and best of luck to your new social media strategies!
New to our Social Media 101 series? Don’t forget to check out our other articles towards the end of previous Activate Issues. • How to Start a Google My Business •H ow to Use Facebook to Grow Your Business • How to Start an Instagram Account • How to Use Twitter for Your Business •H elpful (And Free!) Social Media Management Tools
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N AT I O N A L
hamburger C E L E B R AT E D
day
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Memorial Day Weekend is coming right up, and we’re excited about it. Memorial Day Weekend (often shortened to MDW) is one of the most popular weekends to get out the grill, invite friends over and celebrate the start of summer with food, especially burgers! In honor of National Hamburger Day (May 28), we’re hiding hamburgers throughout this issue.
FIND ME!
Find all the burgers in this issue and email the winning number to retailertrivia@ultra.me by May 14th and you could win a special prize! Lunch for your store--on us! ($100 value!)
M U S T I N C LU D E TO W I N : 3 Name 3 Business Name 3 City, State 3 Ultra Retailer Code 3 When you started selling Ultra
W O R K- L I F E BALANCE WINNER!
Thanks to all who sent in answers about how to keep a healthy work life balance. Congrats to our winner JAMES CHEN at SUN WIRE INC. in BROOKLYN, NY! Your Ultra blanket ($55 value!) and Adidas backpack ($60 value!) are headed your way! 11
A C T I V A T E B Y U LT R A M O B I L E
OUR RETAILER COMPENSATION PROGRAM
EF F ECT IVE MARCH 1 , 2 021
Our compensation program gives you higher upfront spiffs—paid INSTANTLY! On top of that, we’ve supercharged our industry-leading residuals and airtime margins ON ALL PLANS! We’re excited to offer you even better Compensation to help you build your Customer Base and earn even more! Click here for more details
F O R A L L U LT R A 1 , 3 , 6 & 1 2 M O N T H P L A N S MONTH 1
MONTH 2
MONTH 3
MONTH 4
TOTA L
SPIFF*
42.5%
32.5%
32.5%
42.5%
150%
AIRTIME
7. 5 %
7. 5 %
7. 5 %
7. 5 %
30%
TOTA L
50%
40%
40%
50%
180%
*Spiff paid on Base MRC and Airtime paid on actual plan charge
BASE MRC
250MB 5G • 4G LTE
2GB
5 G • 4G LT E
3GB
6GB
5 G • 4G LT E
15GB
5G • 4 G LT E
UNLIMITED
5G • 4 G LT E
5G • 4 G LT E First 40GB
15 19 24 29 39 49
$
$
$
/MO
$
/MO
/MO
$
/MO
$
/MO
R E S I D U A L T I E R S ** <100 in base and/or <70 2MR
3%
100-499 Base/70%+ 2MR
5%
500-999 Base/70%+ 2MR
7.5%
>1000 Base/70%+ 2MR
10%
**Minimum of 3 activations per month required across all tiers 12
/MO
MARCH 2021
RETAILER TESTIMONIAL CLIFF MCANTHONY
Ultra Cliff Wireless LY N N , M A
Ultra Retailer Since 2015
“
The great experience that I have using Ultra’s Retailer Support Team is that they always answer the phone with in minutes.
“
RETAILER SUPPORT Ultra is supported by our incredible Retailer Support (RSR) Team. Our trained staff strives for one-call resolution while providing technical assistance, as well as general support. We also provide Retailer tools to assist Customers directly on UltraAgents. com via the ‘Manage Subscribers’ tab.
RETAILER SUPPORT CAN BE REACHED AT :
855-664-6638 RETAILER SUPPORT HOURS : English: 6:00a - 6:00p PST / 9:00a - 9:00p EST Spanish (Press 2): 6:00a - 6:00p PST / 9:00a - 9:00p EST Chinese (Press 3): 6:00a - 6:00p PST / 9:00a - 9:00p EST
CUSTOMER SERVICE Please share our Customer Service number with your Customers should they wish to speak with a Care Representative who can provide account support.
Ultra Mobile Customer Service can be reached at 888-777-0446 or by dialing 611 from their mobile phone.
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