AC T I VAT E A P R I L 2 0 1 9 / / B Y U LT R A M O B I L E
THE NEW
Ultra GET THE INSIDE SCOOP ULTRA’S SPRING HUNT IS BACK! CAN YOU CATCH ALL THE BUNNIES? RETAILERS SHOW OFF THEIR ULTRA COLORS SHOWERS & FLOWERS
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A C T I V A T E B Y U LT R A M O B I L E
SAME LOW PRICE, EVEN MORE VALUE! SHOWERS & FLOWERS
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W hen Su bs c r ibe rs Bu y 4 Mon th s o r 4 L ines It’s been 2 years since we introduced the best value in the industry with Ultra Flex. With your helpful feedback we’ve made it bigger and better by now offering double the data and 50% more international destinations. With your expert insights, we learned that family members did not want to share data--so we gave each family member
their own 500MB of rollover data each month. Thanks to our trusted Retail partners, we’re able to offer new enhancements that customers are asking for. We always appreciate your feedback and love turning your insights into real improvements on the Ultra plan lineup!
APRIL 2019
FOR Individuals
for the Family
Individuals on Ultra Flex plans will still enjoy all the greatest features of Flex at the same low price with more data and destinations than ever! Flex subscribers can now enjoy 500MB rollover 4G LTE data. That’s double the data at the same unbelievable price of only $12.50/mo. 4G LTE data will recharge automatically each month. Unused data rolls over from month to month and never expires.
Flex subscribers with multiple lines will no longer have to share their data! Each Flex line comes with 500MB rollover 4G LTE data. Rates are still as low as $12.50 per line when customers buy 4 lines or more each month.
500MB 4G LTE PER LINE!
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New! The Flex 15 Destinations Customers activating the new Ultra Flex plans will continue to enjoy unlimited talk to 5 new destinations on the Flex line up including Brazil, Ireland, Italy, Malaysia and South Korea!
A C T I V A T E B Y U LT R A M O B I L E
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S H H o w to Sell t he New U lt ra Fle x &
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The perfect customers for Ultra Flex are looking for the lowest cost and the best value. Learn how to sell the new Ultra Flex and earn major margins with these tips and tricks below:
Q u ali fy You r C u stomer • Before you suggest Flex (or any Ultra plan for that matter) it’s best to first find out what your customer needs and wants from their wireless plan. • Ask what destinations your customer wants to call the most. Reminder: the Flex 15 destinations are Brazil, Canada, China, France, Germany, Hong Kong, Ireland, Italy, Israel, Malaysia, Mexico, Singapore, South Korea, Thailand, United Kingdom • Ask customers if they're shopping for phone service for themselves or for someone else like a child or family member.
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• Families in need of a low-cost wireless plan • Kids and teenagers are great Flex customers for parents who are looking for an inexpensive way to stay in touch • Elderly and retired customers who want unlimited talk and text at the best price • Customers who want unlimited calling to any of the 15 Flex destinations • Customers who use WiFi regularly or want to buy several months in advance (up to 16!) • Flex is a popular choice amongst subscribers from Asia, but anyone can enjoy the benefits of Flex if they are looking for the lowest priced plan in wireless!
APRIL 2019
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RE TAIL ERS RECEIVE 20% AI RTI ME MAR GI NS O R AUTO -REC HARGE MARGI NS ! • Ultra Flex offers a great product to customers focused on low price offers.
Activating Flex is fast, fun and easy in the Retailer Portal.
• Customers that sign up want the best price and are not likely to leave since they’re already on the lowest priced plan ever!
For more details about the new Ultra Flex visit here: ultramobile.com/flex
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ULTRA RETAILERS
THEIR SPIRIT
In February we launched an even more international Ultra plan lineup, offering unlimited international to 80+ destinations and adding over 20 new destinations to uTalk with a heavy focus on Africa. We also added more data to the $19 plan with 2GB 4G LTE when customers buy 3 months. Here are more of our awesome Retailers making their store even more Ultra with their new collateral!
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Alan Desposorio R&A Wireless Plus Elmont, NY U LT R A R E TA I L E R S I N C E 2 0 1 4
Ramons Abad Ramon’s Wireless Revere, MA U LT R A R E TA I L E R S I N C E 2 0 1 4
Juan Arenas BL Mobile 2 Astoria, NY U LT R A R E TA I L E R S I N C E 2 0 1 5
APRIL 2019
Pablo Sosa
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PS Electronics Bronx, NY
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AL’s Cellular LLC Houston, TX U LT R A R E TA I L E R S I N C E 2 0 1 4
Azi Mohamed Magic Telecom Queens, NY U LT R A R E TA I L E R S I N C E 2 0 1 4
Nicolas Rodriguez
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L&L Multiservices W Chicago, E R SIL U LT R A R E TA I L E R S I N C E 2 0 1 4
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Psst, see the winner of our photobomb contest on the next page!
A C T I V A T E B Y U LT R A M O B I L E
ULTRA bunny hunt
Last spring we received tons of entries for the Ultra Egg Hunt. This year, we’re bringing it back with even more cute and cuddly creatures for you to find with the Ultra Bunny Hunt!
HINT: there are 15 bunnies total
APRIL 2019
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How To Play:
Here's a freebie!
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Find every hidden bunny throughout this issue of Activate. Keep track of all the letters on each bunny and solve the phrase for a special Ultra prize! All correct answers will be entered into a random drawing to win $100 Gift Card! Can you catch them all? Enter the phrase HERE Or email your ANSWERS TO: retailertrivia@ultra.me by April 15, 2018
YOU MUST INCLUDE TO WIN: 3 Your name 3 Business name 3 City 3 State 3 Ultra Retailer Code 3 When you started selling Ultra
We Have a Winner! Thank you to all our Ultra Retailers who sent in their Ultra spectacular photo bombs. We love to see our Retailers from around the country having fun with their teams. Congrats to Amit Bhatia at Om Wireless in New York. Your $100 Gift Card is on its way!
$100
Gift Card!
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spiffs
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WIT BIGG H EVEN ER SPIF INSTANT MUL FS WITH TI-M ONT H!
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S NOW EXTENDED THROUGH
April
NEW YEAR, NEW MONEY Ultra has extended the multi-month spiffs to plump up your wallet this April! Don't forget to check out our updated $23 multi-month spiff, as well as our bonus extension for purchases on 6 months!
M U LTI - M ONTH
75 Spiff
$
60 Spiff
$
I n s ta n t
For Activating The $49 Multi-Month
45 Spiff
$
I n s ta n t
For Activating The $29 Multi-Month
I n s ta n t
For Activating The $39 Multi-Month
37 Spiff
$
I n s ta n t
.50
For Activating The $23 Multi-Month
30 Spiff
$
I n s ta n t
For Activating The $19 Multi-Month
+ GET A $25 BONUS WHEN SUBSCRIBERS BUY 6 MONTHS! Enjoy a generous $25 bonus on the next calendar month following your instant SPIFF when your subscriber signs up for 6 months! Click here for more information!
S I N G LE- MONTH
50 Spiff
For Activating The $49 Plan $15 spiff for new activations, plus earn an additional $15 spiff after the second month recharge and an additional $20 spiff after the third month recharge.
40 Spiff
For Activating The $39 Plan $15 spiff for new activations, plus earn an additional $15 spiff after the second month recharge and an additional $10 spiff after the third month recharge.
30 Spiff
For Activating The $29 Plan $15 spiff for new activations, plus earn an additional $10 spiff after the second month recharge and an additional $5 spiff after the third month recharge.
25 Spiff
For Activating The $23 Plan $10 spiff for new activations, plus earn an additional $10 spiff after the second month recharge and an additional $5 spiff after the third month recharge.
20 Spiff
For Activating The $19 Plan $10 spiff for new activations, plus earn an additional $5 spiff after the second month recharge and an additional $5 spiff after the third month recharge.
$ $ $ $ $
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Now you can earn your entire three-month spiff in a single activation when you sign your customers up for any plan with multi-month! And that’s in addition to your 8.5% Airtime margin. Earn more with multi-month!
AVAILABLE VIA ALL 3 TSPS! Earn your instant spiff with epay, IAS and T-Cetra on all multi-month and single-month activations.
EARN UP TO 6% LIFETIME RESIDUAL: Retailer Residual is 3% and an additional 3% if customer is put on Auto Recharge at time of activation for a total of 6%. See Retailer Spiff FAQ on UltraAgents.com.
Earn Margins on All Ultra Flex Products! Ultra Retailers like you will earn a fixed margin up to 2x the industry standard rate on all Ultra Flex sales you make.
YOU'LL EARN
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20
%
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AIRTIME MARGINS OR
AUTO RECHARGE MARGINS
Not getting 20%? Reach out to your Ultra Master Agent or Sales Representative to learn how! Or click here to view our Spiffs FAQ now!
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RETAILER SUPPORT Ultra is supported by our incredible Retailer Support (RSR) Team. Our trained staff strives for one-call resolution while providing technical assistance, as well as general support. We also provide Retailer tools to assist customers directly on UltraAgents.com via the ‘Manage Subscribers’ tab.
RETAILER SUPPORT CAN BE REACHED AT :
855-664-6638 RETAILER SUPPORT HOURS : English: 6:00a - 6:00p PST / 9:00a - 9:00p EST Spanish (Press 2): 6:00a - 6:00p PST / 9:00a - 9:00p EST Chinese (Press 3): 6:00a - 6:00p PST / 9:00a - 9:00p EST
CUSTOMER SERVICE Please share our Customer Service number with your customers should they wish to speak with a Care Representative who can provide account support.
Ultra Mobile Customer Service can be reached at 888-777-0446 or by dialing 611 from their mobile phone.