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THE INFLUENCE OF INTELLECTUAL STIMULATION ON THE PERFORMANCE OF KENYA AIRWAYS

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ISSN 2348-3156 (Print) International Journal of Social Science and Humanities Research ISSN 2348-3164 (online) Vol. 10, Issue 4, pp: (462-467), Month: October - December 2022, Available at: www.researchpublish.com

THE INFLUENCE OF INTELLECTUAL STIMULATION ON THE PERFORMANCE OF KENYA AIRWAYS Arthur Samson Sapiri Nasivili1, Dr. Priscilla Ndegwa2 1,2

Department of Business Administration, School of Business, Economics and Tourism, Kenyatta University, Kenya DOI: https://doi.org/10.5281/zenodo.7357398

Published Date: 24-November-2022

Abstract: Leadership wrangles and corruption have negatively affected the performance of various firms in Kenya. This has led to losses in Kenya Airways. Therefore, this study sought to investigate the influence of intellectual stimulation on the performance of Kenya Airways. The research design used in this study is a descriptive research method. The study target population was Kenya Airways Limited and the respondents were the employees of Kenya Airways. The respondents were sampled using proportionate sampling method and selected using simple random sampling technique. Open and closed structured questionnaires were used for data collection. Descriptive statistics were used in analyzing quantitative data. In addition, multiple regressions were used in establishing the relationships between variables. The inspired drive to produce a positive and significant change in Kenya Airways performance was 0.478 units in the presence of one unit of increased intellectual stimulation while keeping all other factors constant. The impact of intellectual stimulation on employee productivity shows that the company management provides an environment for innovation, employees' creativity is encouraged by top management and employees are able to make independent decisions. The study recommended that in order to enhance intellectual stimulation, company management should provide an environment conducive to innovation, encourage employee creativity, and allow employees to make independent decisions to improve performance, empower employees, and educate employees. Keywords: Intellectual stimulation, Leadership, Organizational performance.

1. INTRODUCTION Market rivalry make businesses experience pressure on performance hence stressing on some of the activities which are deemed to contribute positively to performance. For instance according to Kenya Airways (2009), the institution recorded a loss of Ksh. 4,083 million unlike the previous years. Same trend was witnessed in 2012 where it also recorded a loss of Ksh.1,660 million all through to 2017 with the highest recorded loss after tax being in 2015 of Ksh.25,743 million. A nonnegative link between leadership and performance occurred and these losses must have been as a result of poor leadership styles in most of the organizations. According to Daft (2015), leadership refers to the action taken by leaders to equip and develop followers in addition to providing direction on various matters affecting the organization and deploying of resources with regard to the achievement of their goals as well as their objectives. Style of leadership therefore determines performance of the organization. Leadership styles employed include; Charismatic, visionary, transactional, transformational and autocratic. Charismatic leadership is where the leader offers guidance through use of persuasion and charm tactics. Transactional leadership refers to a situation whereby the leader is engaged in enhancing compliance by use of followers through employment of various tactics like applying of punishment and giving of rewards. Transformational leadership is where the leader makes use of subordinates to identify any change, hence coming up with a vision to act as a guideline in bringing a

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