ISSN 2348-1218 (print) International Journal of Interdisciplinary Research and Innovations ISSN 2348-1226 (online) Vol. 9, Issue 3, pp: (64-68), Month: July - September 2021, Available at: www.researchpublish.com
THE MEASUREMENT OF TRAINING EFFECTIVENESS Dr. Nimer Qayum Mir Assistant Professor, College of Business, University of Ha'il, KSA.
Abstract: Training is critical to the achievement of competitive advantage. Since training has many positive outcomes which are beneficial to the success of the organization, it is important that training be effective. Training is considered to be effective when it achieves the objectives it intended to achieve and when the consequences of training are in alignment to the achievement of the organisational goals. In this context, it is important that the effectiveness of training is measured. This paper intends to discuss the importance of the measurement of training effectiveness and the different approaches employed in measuring it. This is done with the help of a systematic review of literature. A number of important articles on the topic were identified and the relevant theory is analyzed here. Keywords: Training, Training effectiveness, Measurement, Systems approach.
I. INTRODUCTION In order to stay ahead competition, it is essential that organization’s are involved in training since training can serve as a source of competitive advantage. Training the employees of an organization leads to an increase in productivity and eventually excellence in value offerings, since the performance of employees is regarded as critical in the efficient performance of work processes. Research has shown that there is a positive relationship between training and firm productivity. The need for training becomes even more paramount where the performance of employees is critical to the achievement of the organizations core processes. In this regard, it is important that the effectiveness of training is measured in-order to check for its ability to help in the attainment of organisational objectives. Measuring the effectiveness of training is especially important during times of economic uncertainty since wastage of limited resources can be detrimental to the success of the organisation. Not evaluating the effectiveness of training will make it difficult to ascertain if training is at all necessary. In this paper we will elaborate on the measurement of training effectiveness, the different approaches towards measuring it and looking at training through a systems thinking approach by analyzing published research work on the three different mentioned topic. The last part of the paper will give concluding remarks on the importance of measuring training effectiveness. In addition, limitations of the paper will also discussed.
II. METHODOLOGY The paper is framed through a systematic review as it helps us to find out, analyse and consolidate existing literature in a manner to give us the ability to conclude on specific ideas, this approach is the most appropriate in this context according to Denyer and Tranfield (2009). The review is based on peer-reviewed papers only. A number of databases were searched for appropriate materials. Significant articles on the topic were chosen. The articles which were searched were only ones which were written in English. The method of data collection is structured on Tranfield, Denver and Smart’s (2003) principles of review. A primary search is first done with the keyword list created. Screening the abstracts was the next stage of the review. The screening criteria was that the article is written in English and the abstracts were evaluated from the context of relevance to the topic. Articles which were from sources which were non -academic in nature were not considered.
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