Elevate. Educate. Tee Date. Page 2-3
What’s in Focus This Month? DealTrack | Departments | Agent Tools | TBORE Page 4-5
Where To Find
Zurini: Sit, Stay, Sell: The 5 Real Estate Dog types that Dominate the Market Page 6
APRIL
EDUCATION SPOTLIGHT
APR 8
*Multiple dates
APR 15
NEW
TO CHECK OUT
NOW!
Join us IN-PERSON or VIRTUALLY for a variety of relevant training opportunities. Click above or go to RemaxEscarpmentNiagara.EventBrite.com to register unless otherwise indicated in the course description. CLICK
AGENT TRAINING: A 6 WEEK PROGRAM with Elizabeth Peters
VIRTUAL ONLY, WEEK 1-5 10:00 – 12:00 | APR 8,15,22,29 | MAY 6
IN PERSON, WEEK 6 10:00 – 12:00 | MAY 13 | QUEENSTON OFFICE
A 6-week program for new EN Realtors (licensed within the last two years) designed to build a strong foundation in real estate. The program covers core fundamentals such as agency under TRESA, MLS systems, and GeoWarehouse, and provides in-depth training on agreements, WebForms, and property research, concluding with hands-on negotiation strategies and essential business practices.
DEVELOPING YOUR PROFESSIONAL SERVICE STYLE TO GROW YOUR REAL ESTATE BUSINESS
with Conrad Zurini
IN-PERSON & VIRTUAL | WINTERBERRY OFFI CE | 10:00 am – 12:00 pm
For a real estate agent, ‘rainmaker’ strategies look less like chasing leads and more like building a visible, trusted practice the way lawyers, accountants and consultants do. This course will help identify your perfessional service style and how to migrate to one which is growth centric, scalable and sustainable in any market.
APR 22
EN ROAD SHOW
with Virginia Paul, Mark Jesus & Eric Johnson
IN-PERSON & VIRTUAL | WINTERBERRY OFFI CE | 10:00 am – 12:00 pm
Unlock the full potential of your real estate career with the comprehensive suite of services and tools provided by RE/MAX Escarpment & Niagara. This course is designed to give agents and their assistants an in-depth understanding of the resources available to them, ensuring they can leverage these tools to maximize their success. Learn about, Lead Gen, Branding, Departments, Services, Studeo, RealMarketing, Coaching Programs, and so much more.
NINJA SELLING BOOK CLUB
with Nathan Morrissette
IN-PERSON ONLY | WINTERBERRY OFFI CE | 9:30 am – 10:30 am
APR 7, 14, 21, 28 | MAY 5, 12, 19
Join Nathan as we work through Ninja Selling: Subtle Skills. Big Results. by Larry Kendall in a relaxed, collaborative setting. It’s a great chance to step back from the day-to-day, refocus on building relationships, and explore strategies to attract clients and grow your business.
Each session includes a short video and open discussion, giving everyone the opportunity to share ideas, experiences, and practical takeaways we can apply right away.
This isn’t just a book club—it’s a chance to grow together, strengthen your mindset, and build a more intentional approach to your business.
Please bring your own copy of the book to follow along throughout the sessions.
DEALTRACK
SPOTLIGHT
DEALTRACK ADVANTAGE | PAYMENTS HUB IS HERE!
DealTrack’s Payments Hub is officially here, marking a major milestone in modernizing real estate transaction workflows.
Deposit collection is now live and fully in production, powered through a secure integration with RBC Payment Services. This launch delivers a faster, more reliable way to collect and manage deposits directly within DealTrack, eliminating manual steps and reducing risk across the transaction process.
Our rollout is well underway. We are currently completing integrations with TD Payment Services, followed by National Bank and CIBC as next priorities. To ensure broad national coverage, Credit Union connectivity is planned for later this year, further expanding access for brokerages, agents, and clients across Canada.
The DealTrack Payments Hub was built to centralize payments, improve visibility, and enhance trust at every stage of a deal. By embedding payment processing directly into the platform, teams can move deposits more efficiently, maintain compliance, and keep transactions progressing without delays or disconnected systems.
This is just the beginning. As additional financial institutions come online, the Payments Hub will continue to evolve — supporting a more connected, secure, and seamless transaction experience from offer to close.
CONTACT US AT SUPPORT@DEALTRACK.COM
DEPARTMENT
SPOTLIGHT
LISTINGS- STAY COMPLIANT: KEY ITSO REMINDERS FOR YOUR LISTINGS
The Listings Team wanted to share a quick refresher on a few common ITSO rules we’ve been seeing more often. Paying close attention to these details upfront helps avoid revisions, delays, and potential fines, keeping everything running smoothly for everyone.
A key area continues to be the use of remarks sections. Offer-related information must be entered in the offer remarks section, while showing instructions belong in the showing remarks. Private remarks should be reserved strictly for details that may impact cooperating brokerages, such as access or important property notes. Keeping information in the proper place ensures clarity and compliance.
We are also seeing “buyer to verify” or “due diligence” language used in listings. As a reminder, this wording is not permitted, as the listing brokerage is responsible for the accuracy of all MLS® information. Zoning must also be entered correctly using the proper municipal designation—general terms like “residential” or “commercial” alone are not sufficient.
Lastly, listings must be uploaded no later than 11:59p.m. on the next business day following the start of the listing agreement.
We appreciate your attention to these details and your continued efforts to keep listings accurate and compliant. If you’re ever unsure, the Listings Team is always here to help.
CONTACT US AT LISTINGS@RMXEMAIL.NET
AGENT TOOLS
SPOTLIGHT
ENREELS | YOUR ALL-IN-ONE SOLUTION FOR PROPERTY VIDEOS
In today’s fast-moving real estate world, capturing attention quickly is everything. That’s why RE/MAX Escarpment & Niagara has invested in an exciting, cutting-edge tool to help our agents market listings with ease, efficiency, and real impact: ENreels.
ENreels isn’t just another video tool — it’s a complete solution built for real estate professionals. It allows you to transform your property photos into stunning, scroll-stopping video content designed for MLS, social media, and client marketing. Even better, it eliminates the need to hire a videographer or outsource video production, saving agents hundreds of dollars per listing while still delivering high-quality, professional marketing.
Its as simple as 1-2-3
1️ Get photos done for your listing
2️ Complete the ENreels intake form in ENcore
3️ Our Marketing Department takes care of the rest
We Have2 Great Package options:
The Smart Start - $45
Includes 2 horizontal 1-minute long videos.
One Branded and one unbranded for TRREB / PropTx compliance.
The Amplifier - $55
Includes 2 horizontal 1-minute long videos.
One Branded and one unbranded AS WELL AS 2 vertical social media videos for you, one 30 seconds and one 15 seconds.
TBORE
THE BUSINESS OF REAL ESTATE SPOTLIGHT
HERE’S WHAT WE HAVE BEEN TALKING ABOUT...
CLICK HERE TO TO LOG INTO ENCORE AND GET STARTED
We’re diving into the latest episodes of The Business of Real Estate Podcast, focused on turning insight into action, leading by example, and creating opportunities in today’s market. With a strong emphasis on consistency, adaptability, and using tools like AI to work smarter, these conversations are packed with practical strategies to help you stay proactive and grow your business with intention.
CLICK HERE TO WATCH TBORE
APRIL BLOG
CONRAD ZURINI ZURINI: SIT, STAY, SELL: THE 5 REAL ESTATE DOG TYPES THAT DOMINATE THE MARKET
FEATURED IN REAL ESTATE MAGAZINE
WHO TO CONTACT
DEPARTMENTS
MARKETING DEPARTMENT
Marisol Orellana Marketing@rmxemail.net
DEALS DEPARTMENT
Anita Martin & Jill Nemes Dealsupport@rmxemail.net
ONBOARDING DEPARTMENT
Lucy Camisa & Virginia Paul Hello@rmxemail.net
ACCOUNTING DEPARTMENT
Cindy Belliveau Accounting@rmxemail.net
LISTING DEPARTMENT
Alicia Mander & Nicole Lourenco Listings@rmxemail.net
APPOINTMENT CENTRE
Nikki Loader Appts@rmxemail.net
TECH SUPPORT (TOOLS)
Ethan Tsiogas 289.339.2906 tech@rmxemail.com
GENERAL INFO
DOCUSIGN docusign@rmxemail.com - include your SIGNING NAME, are you a SALES REP or BROKER, email address you want associated with your account
MULTIPLE OFFER MANAGEMENT
When you have your own offer, are in a multiple-offer situation and need assistance, text or call Joey Zurini, Elizabeth Peters, or Nathan Morrissette (See Leadership section to the right for contact info)
LEADERSHIP
CONRAD ZURINI Broker of Record - Escarpment 905.719.3033 Conrad@rmxemail.com
JOEY ZURINI COO 905.531.3808 joey@rmxemail.com
LYNN HOFFMANN Halton Area Regional Manager 416.953.1149 lhoffmann@rmxemail.net
ELIZABETH PETERS
Broker/Manager/Regional Manager 905.815.3347 Epeters@rmxemail.net
JESSICA TSATURYAN Manager of Growth 905.541.9911 jtsaturyan@rmxemail.net
ERIC JOHNSON Manager - Niagara 905.329.4799 Ejohnson@rmxemail.net
NATHAN MORRISSETTE Manager - Niagara 905.380.2552 nmorrissette@rmxemail.net
MARI ZURINI
Jack of all Trades 289.208.6763 Mari@rmxemail.com
WAR AND THE CANADIAN HOUSING MARKET:
WILL HISTORY REPEAT ITSELF?
REALTORS®, are worries about Canada entering a major war putting your clients on the fence? How does war affect the economics of the Canadian housing market?
Canada has already “been there and done that.” History doesn’t repeat perfectly, but it often rhymes. Here’s a quick look at what happened to Canada’s housing market before, during, and after the Second World War—and what that might mean for your clients if Canada were drawn into a major conflict again.
To understand how big global shocks affect housing, it helps to look not only at wartime itself, but also at the five years before and after. Around the Second World War, Canada went through a severe housing shortage, strong government intervention, and then a post-war building boom.
In the late 1930s, Canada was still climbing out of the Great Depression. New residential construction had been weak for years, so the country entered the war with a backlog of unmet housing demand and an aging housing stock. Credit was tight, unemployment had only recently started to fall, and many families were renting rooms or sharing space to make ends meet.
Once the war began, that fragile baseline came under new pressure. Labour, materials, and financing were diverted toward the war effort, so private homebuilding slowed further, especially in industrial cities. Vacancy rates fell sharply and many households lived in crowded or substandard units. To prevent a full-blown affordability crisis, Ottawa imposed wage and price controls, including strict caps on rent and limits on evictions. At the same time, the federal government stepped in as a direct builder through Wartime Housing Limited, constructing basic but affordable rental homes near factories and bases.
The five years after the war looked very different. Returning veterans, rising incomes, and the baby boom created a surge in household formation. Demand spiked while the wartime backlog was still in place, so prices and rents pushed higher. In response, the federal government expanded housing finance tools and veterans’ programs, which helped unlock large -scale subdivision development and a major rise in homeownership.
For your clients today, you can remind them that even in Canada’s darkest days—world wars, global pandemics, severe housing shortages, big swings in immigration, interest rates, inflation, recessions, and even depressions—Canadian real estate has proven remarkably resilient over the long term.
LET’S CHAT
BRIAN HOGBEN
Mortgage Broker/Owner |#M12000040
O: 905-574-5255 | brianh@mi35.ca
OAKVILLE
Jacob Renshaw
Mortgage Agent Lvl 1 | #M19002101
C: 289-880-0465 | jacobr@mi35.ca
BURLINGTON N/ANCASTER
Preston Schmidt
Mortgage Agent Lvl 2 | #M08003906
C: 905-928-0051 | prestons@mi35.ca
BURLINGTON SOUTH
Brian Hogben
Mortgage Broker/Owner |#M12000040 O: 905-574-5255 | brianh@mi35.ca
WINTERBERRY
Joe Giannola
Mortgage Broker | #M17001509
C: 905-515-5051 | joeg@mi35.ca
UPPER JAMES
Eric Spada
Mortgage Agent Lvl 2 | #M21002178
C: 289-925-4429 | erics@mi35.ca
QUEENSTON
Jerry Cipriani
Mortgage Broker |#M08001063
C: 905-308-3174 | jerryc@mi35.ca
NIAGARA FALLS / ST. CATHARINES/WELLAND
Kelly Sauriol
Mortgage Agent Level 1 | #M23007941
C: 289-219-3066 | kellys@mi35.ca