R E H O B O T H B E AC H C O U N T RY C LU B
2026 ANNUAL MEETING
Committee Reports
IN THIS ISSUE Membership Committee Golf Committee Racquets Committee Recreations Committee 2025 Meeting Minutes Annual Membership Meeting Highlights & Links
221 West Side Drive Rehoboth Beach, DE 19971 Clubhouse: 302-227-3811 Golf Shop: 302-227-3616 rehobothbeachcc.com 0 20 2
COMMITTEE REPORTS | AUGUST 2025
STRATEGIC COMMITTEES
MEMBERSHIP COMMITTEE COMMITTEE MEMBERS Chair: Dan Luckenbaugh Janice Browne Michael Lupichuk Sally McDonough Carrie Townsend Kathy Tsokas Britny Whitby
THE TALON TRIBE MEMBERSHIP & COMMUNICATION TEAM AT A GLANCE DEPARTMENT HEAD Bethany Williams NUMBER OF TRIBE MEMBERS: Full-Time: 3 Concierge: 2
04
COMMITTEE REPORTS | AUGUST 2025 09
KEY TRENDS 2025-2026
MEMBERSHIP STATUS YTD Clubhouse 4.5%
Accomplishments Updated the Leave of Absence policy to reflect Club and industry best practices with a fair and consistent approach. Continued work on the refinement of categories to present to the Board and subcommittee regarding the membership categories. Revised the application process to offer online applications. Coordinated and executed new member events, orientations, new member gifts, etc. Designed and executed a new member engagement survey. Implemented monthly targeted communications for F&B, Golf, Racquets, and Recreations. Designed a communications calendar to strategically outreach to the membership and employees. Followed best practices with Club communications based on industry standards and consistently used member influencers, round tables, push notifications, social media, email marketing, etc. Analyzed the membership alongside Strategic Planning Committee to better understand where to focus the future of membership. Started a RBCC podcast called 1925 Speak Easy which has been downloaded over 360 times. Executed a bimonthly centennial newsletter, Soaring Through the Decades.
Current Happenings Analyzing historical and projected capital based on initiation fees. Revising Legacy and Junior Categories to offer a more accessible entry point for the younger generation and enhance the multigenerational membership. Reviewing Guest Policies for all departments and amenities to offer consistency. Establishing optimal membership numbers and capacities while reviewing all membership categories and their access points to align the Full Member Equivalent (FME) with the strategic plan.
Social 34.7% Regular 59.4%
STATISTICS
by age
AVERAGE AGE OF NEW MEMBERS LAST 5 YEARS:
55
AVERAGE AGE OF THE TOTAL MEMBERSHIP:
63
STATISTICS
by rentention
TOTAL PROSPECTIVE MEMBER INTERVIEWS FY25:
29
TOTAL PROSPECTIVE MEMBER INTERVIEWS FY26:
29
TOTAL PROSPECTIVE MEMBER INTERVIEWS FY27:
29
TOTAL MEMBERSHIPS Year over Year Comparison
1200
1000
2020
758 Members
2021
822 Members
2022
980 Members
2023
994 Members
2024
1010 Members
2025
997 Members
2026
997 Members
800
600
400
200
0
20
21
22
23
24
25
26
19
20
21
22
23
24
25
-26
-37
64
152
14
16
-7
200
NET NEW MEMBERS
150
100
Year Over Year Comparison
50
0
-50
06
COMMITTEE REPORTS | AUGUST 2025
INITIATION FEE INCOME Actual
Budget
2,500,000
2,000,000
1,500,000
1,000,000
500,000
0
FY20
FY21
COMMUNICATIONS BY THE NUMBERS 379,273 Total Page Hits 210,458 by site members and 168,815 by public visitors since August 21, 2024.
59,500 Unique Viewers 1,467 being site members and 58,033 being public visitors since September 1, 2023
1,039 Hits Per Day average number of 43 hits per hour
MONDAY!
FY22
FY23
FY24
FY25
FY26
FY27 YTD
EMAIL EMAIL OPEN OPEN RATE RATE
82%
BASED ON 81 EMAILS SENT IN FY26 GROWING 6% OVER FY25 DUE TO TARGETED EMAILS. “The average email open rate for nonprofit membership
organizations is 39.4%.” (Chaffey, 2023)
Most active day on the website per week at 21% with 10% by site members and 10% by public visitors
9:00am/10:00am 9:00am and 10:00am has the most average hits per day at 10%
07
OPERATIONAL COMMITTEES
CLUBHOUSE COMMITTEE COMMITTEE MEMBERS Chair: Jimmy Horty Paul deClouet Peggy Marilley Raquel Maynes Julie Metz Anne Monohan Mark Pipkin Cathy Zambito
THE TALON TRIBE
F&B TEAM AT A GLANCE DEPARTMENT HEAD Spaska Ivanov NUMBER OF CULINARY TRIBE MEMBERS: Full-Time: 11 Part-Time: 3 Seasonal: 6 NUMBER OF FRONT OF HOUSE TRIBE MEMBERS: Full-Time: 8 Part-Time: 18 Seasonal: 32
KEY TRENDS 2025 - 2026 Accomplishments Renovated the Employee Break Room, creating more bathrooms and comfortable and welcoming space for our Talon Tribe. Renovated the Bridal Room, providing a refreshed and elegant space that enhances the wedding experience for brides, families, and guests. Enhanced the Pool dining experience with an expanded menu and extended Food & Beverage service until 7:00 p.m. on weekdays, giving members more opportunities to enjoy the Club throughout the summer. Hosted the largest July 4th Celebration in Club history, welcoming nearly 1,688 members and guests, setting a new attendance record while delivering exceptional member experience. Introducing new event: Summer Bash, attracting 274 members for an unforgettable evening in Positano. Based on its success, the event will become an annual Club tradition. Continued investing in our team by promoting two H-2B seasonal employees to Dining Supervisor positions, recognizing their leadership and commitment while strengthening service for our members and Tribe. This summer we had one Food & Beverage Summer Intern, providing hands-on experience across Club operations. Continued to elevate the Club's winter culinary programming with engaging member experiences, including Hell's Kitchen, Around the World Dinner, Wine Dinners, Cooking Classes, and other chef-inspired events that showcased the creativity of our culinary team. Continued to strengthen the Food & Beverage operation by focusing on leadership development and employee training, resulting in improved service consistency. Successfully hosted numerous member events, weddings, banquets, and Club functions. Continued to enhance the overall dining experience by refining menus and expanding seasonal offerings. Strengthened collaboration across all Club departments, ensuring seamless execution of major events. Expanded member programming by introducing new Mahjong classes and Open Play sessions, creating additional opportunities for members of all skill levels to learn and socialize.
Current Happenings The Facilities Manager is leading multiple capital improvement projects, including HVAC replacements, door replacements, and other infrastructure upgrades throughout the Clubhouse. Developing a comprehensive list of winter maintenance and capital projects to improve Club facilities during the off-season. Developing an engaging 2027 Fall and Winter Events Calendar featuring new social, culinary, and educational programming for members. Reviewing menus and member feedback to introduce new seasonal offerings and dining enhancements throughout the year. Exploring new technology and operational improvements to enhance efficiency and the overall member experience. Continuing to invest in employee recruitment, training, and retention to provide exceptional hospitality and service. Developing new family-focused programming. Evaluating new culinary equipment and kitchen improvements to support long-term operational excellence.
10
COMMITTEE REPORTS | AUGUST 2025
COVER COUNTS BY MONTH & FISCAL YEAR April
May
June
November
July
December
August
September
January
October
February
March
FY25
FY26
12000
10000
8000
6000
4000
2000
0
FY20
FY21
FY22
FY23
FOOD & BEVERAGE
FY24
FY27 YTD
COVER COUNTS YEAR OVER YEAR
Comparison Year Over Year 6000000
50000 $5,236,590
5000000
4000000
$3,434,579
FY20
FY21
30000 20000 10000 0
$1,641,940
0
$2,073,544
1000000
$3,702,481
2000000
$3,543,785
$3,513,213
3000000
40000
FY20 FY21 FY22 FY23 FY24 FY25 FY26 30,104
FY22
FY23
FY24
FY25
FY26
33,856
32,059
40,512
43,313
43,523
48,349
The current cover count for FY27 YTD running April 1, 2026 through July 31. 2026 is 24,536 which is 4,162 more covers April to July than FY26. 11
BANQUET & EVENTS Revenue Total Revenue
11
FY21
4
FY22
23
FY23
31
FY24
22
FY25
14
FY26
25
FY27 YTD
10 (15 to go)
$328,050 $179,328
FY21
$104,481 $1,116,455
FY22
$779.011 $1,820,215
FY23
$1,195,435 $1,893,805
FY24
$1,144,693 $1,082,953
FY25
$645,897 $1,768,344
FY26
$1,309,794
0
12
FY20
Wedding Specific Revenue $744,647
FY20
YEAR
TOTAL NUMBER OF WEDDINGS
500000
1000000
1500000
2000000
COMMITTEE REPORTS | AUGUST 2025
GOLF COMMITTEE COMMITTEE MEMBERS Chair: Mike McGuiness Brian Barrows Ed Brown – BOG Ian Farrell Christina Harvey Butch Holtzclaw Anne Huffman Kim Skonieczki MK Wills-Smith
THE TALON TRIBE GOLF & GREENS TEAM AT A GLANCE DEPARTMENT HEADS Pat Mastrian, PGA Alan FitzGerald CGCS MG NUMBER OF GOLF TRIBE MEMBERS: Full-Time: 6 Part-Time: 2 Seasonal: 18 NUMBER OF GREENS TRIBE MEMBERS: Full-Time: 14 Part-Time: 4 Seasonal: 12 09
KEY TRENDS 2025 - 2026
Accomplishments Planned and executed the AJGA All-Star Championship and the Delaware State Amateur Championship. Both events showcased Rehoboth Beach Country Club on a regional and national stage while receiving outstanding feedback from players, families, volunteers, and golf associations. Continued to grow women's golf participation by expanding ladies' golf offerings and programming, creating additional opportunities for engagement, instruction, social events, and competitive play while enhancing the overall member experience. Recruited and hired five PGA Golf Management interns, providing the golf operation with motivated future professionals who elevated member service, tournament operations, instruction, merchandising, and daily operations throughout the summer. Increased member education regarding course etiquette by installing new signage on Hole #2 and Hole #10, while also utilizing the GPS screens on the golf carts to reinforce course care, pace of play, and etiquette reminders. Implemented a new fleet of golf carts featuring upgraded GPS technology, premium seating, USB charging ports, and enhanced player amenities, significantly improving the member and guest experience. Replaced an additional half of the club's push cart fleet with new carts, continuing the phased modernization of the fleet while improving reliability, appearance, and the overall golfer experience. Purchased and implemented new two-way radios with headsets, improving communication among staff while reducing radio noise in public areas and creating a more professional atmosphere throughout the golf operation. Transitioned all golf shop apparel to feature the standard Rehoboth Beach Country Club logo, creating a more consistent and recognizable retail presentation. Reduced merchandise inventory following the Centennial celebration, positioning the golf shop with healthier inventory levels and creating a stronger foundation for future purchasing and inventory management. Returned racquets apparel operations to the Racquets Shop, allowing each retail operation to focus on its specialty and better serve its respective membership. Makaela partnered with Emma to lead the 2027 merchandise buying process, expanding product offerings while placing a greater emphasis on today's most sought-after golf apparel brands. Maintained exceptional course conditions despite one of the coldest winters and driest springs on record. Greens consistently true and were rolling 12–13 feet throughout the season. Successfully hosted the Delaware Amateur Championship, receiving outstanding feedback from players and officials. Completed the new 10–11–12 pond drainage connector pipe, significantly improving the drainage capacity on 10 & 11. Installed additional drainage and regrassed the 16 Fairway to repair the damage from the flooding in the fall of 2025. Repaired and restored flood-damaged turf on multiple holes throughout the golf course. Regrassed #15 due to substantial winterkill on the bermudagrass and installed 7 truckloads of sod in just three days ahead of the Talon Cup. Continued evaluating the club's long-term fairway grassing strategy following this year's winterkill event. Planted 40+ new trees and removed broken trees from winter storm damage. Planted 1,100+ flower bulbs and significantly expanded landscaping around the clubhouse and golf course. Completed the club's long-term equipment replacement program, bringing the fleet replacement back on schedule. Continuing to reorganize the maintenance facility, improving efficiency and storage capacity. Advanced planning for the club's long-term golf course renovation through ongoing evaluation, research and infrastructure improvements. 15
Current Happenings Finalizing the 2027 tournament and event schedule to provide a balanced calendar of member events, championships, ladies' programming, junior golf, instructional opportunities, and outside events while maximizing course availability and member enjoyment. Coordinating fall tournaments, merchandise transitions, staffing schedules, course setup, and member programming to ensure a successful finish to the 2026 golf season. Installing commercial-grade washers and dryers in the bag room to significantly improve towel washing efficiency, increase laundry capacity, and enhance the level of service provided to members. Working with Emma to finalize the 2027 merchandise buy, expanding product offerings while focusing on today's most popular apparel and accessory brands. Continuing to refine merchandise inventory levels and purchasing strategies to maintain healthy stock levels, improve inventory turns, and maximize retail profitability. Reviewing 2026 operations and identifying opportunities to further improve member service, tournament execution, staff development, operational efficiencies, and the overall golf experience for members and guests. Continued focus on maintaining exceptional playing conditions Investments in drainage, infrastructure, turf, equipment, and horticulture strengthening the course foundation Ongoing planning for future golf course renovation Commitment to long-term improvement and member experience
Operational Improvements Improved new employee training processes Ongoing focus on smaller details, including cart amenities Improved course presence with player assistants to create a better pace of play structure Enhanced driving range operations through improved processes and staffing
ROUNDS PER YEAR
GROW THE GAME Lessons
25000
491
500
445 20000
400
319
15000
300
10000
200 5000
24,406 0
22,631
23,910
24,369
100
FY20 FY21 FY22 FY23 FY24 FY25 FY26 FY27
18,346
23,974
23,027
23,485
0
Calendar 2024
Calendar 2025
Calendar 2026
GOLF REVENUE 7-YEAR COMPARISON 2,000,000
$1,870,656
$1,563,704
1,500,000
1,000,000
$1,871,363
$1,784,838
$1,614,195
$1,423,741
$1,014,950
$1,065,874
500,000
0
FY20
FY21
FY22
FY23
FY24
FY25
FY26
FY27 YTD
MERCHANDISE
1,000,000
Revenue Growth Comparison $819,749
800,000
$739,489
$701,249 $659,851
600,000
$570,775
$375,704 $387,654
400,000
200,000
0
2020
2021
2022
2023
2024
2025
2026 17
RAcQUETS COMMITTEE COMMITTEE MEMBERS Chair: Phil Morse Ann Clair Dave Eason Mary Lou Kupfer Lisa Krausz Ellen MacCartee Suzanne Matan David Maynes Andrea Redmond Mark Richards Diane Riggins
THE TALON TRIBE RACQUETS TEAM AT A GLANCE DEPARTMENT HEAD Emma Cioffi NUMBER OF TRIBE MEMBERS: Full-Time: 1 Concierge: 7
18
COMMITTEE REPORTS | AUGUST 2025
KEY TRENDS 2025 - 2026
Accomplishments Pickleball play increased 35% year-over-year (April–August 14), totaling 2,147 participants (Members and Guests) in reservation play Tennis reservations increased 19% year-over-year, with 2,505 participants Strong overall engagement, with pickleball usage at 61% Regular Members and 32% Social Members, and tennis usage at 58% Regular Members and 40% Social Members Events, clinics, and drill groups drew 4,229 participants through July 31—nearly double the prior year High participation in Pickleball Mixed Doubles Club Championships Significant growth and success in clinics, especially within junior programs for both pickleball and tennis Strengthened professional staff with the addition of skilled Junior Pros to meet growing demand Retained key staff members Caleb Anthony and Bill Wissinger, providing continuity and stability Added a Division I college player to enhance high-level instruction and junior development Expanded staffing to support the new check-in pavilion, including hiring local high school athletes Successfully onboarded new Racquets Director Emma Cioffi Drove early-season momentum through improved programming, instruction, and member engagement Increased clinic attendance, overall participation, and energy across the racquets program
PICKLE
BALL 2,147 PARTICIPANTS
UP 578 PARTICIPANTS FROM FY26
April to August 14, 2026
TENNIS TENNIS 2,505 PARTICIPANTS
UP 431 PARTICIPANTS FROM FY26
April to August 14, 2026
Current Happenings Continued strong participation across racquet sports, including clinics, events, and daily play Ongoing focus on maintaining high-quality programming and member engagement Preparing the FY 2027 Racquets budget to align with strategic and operational goals
19
WEEKLY CLINIC
JUNIOR CAMP
Participation Comparison
Offerings Comparison
200
38
40
34 30
34
150
28
20
111
106
17
15
145
135
100
84
10
50 0
2021
2022
2023
2024
2025
2026
2021 - 15 includes pickleball intro clinics
0
2022 - 17 includes pickleball starting in late season 2023 - 28 includes 12 pickleball, 16 tennis clinics 2024 - 34 includes 17 pickleball, 17 tennis clinics 2025 - 38 includes 19 pickleball, 19 tennis clinics 2026 - 34 includes 12 pickleball, 22 tennis clinics
CLINIC PARTICIPATION Year-Over-Year Growth
Junior Participants
Pickleball Participants
Tennis Participants 2000
1,588 1500
1,308
1000
329
20
2024
2025
2026
341
TOTAL TENNIS AND PICKLEBALL LESSONS FROM AUGUST 15, 2025 JULY 31, 2026
273
408
140
80 0
2023
819
681 500
2022
2024
2025
2026 COMMITTEE REPORTS | AUGUST 2025
RECREATIONS COMMITTEE COMMITTEE MEMBERS Chair: Andrew Metz Nicole Ashton John Curling Linda Ferrara Lexi Howard Debra Lane Anne Monohan Barbara Perrone
THE TALON TRIBE RECREATIONS TEAM AT A GLANCE DEPARTMENT HEAD Spaska Ivanov - Fitness Nathan Barry - Pool NUMBER OF TRIBE MEMBERS: Full-Time: 1 Seasonal: 16
21
KEY TRENDS 2025 - 2026
Accomplishments Expanded the Fitness program by introducing a new Meditation class. Enhanced the Pool menu, with Chef Carolyn introducing a variety of fresh salads and other cold selections that have been well received by members. Purchased heavier dumbbells, expanding strength training options to better meet members' fitness needs. Celebrated a successful Swim Team season, with 50 children participating and 20 swimmers qualifying for the Championship. Increased participation in fitness classes and wellness programming. Enhanced pool operations with improved service standards and member experience. Successfully recruited and trained seasonal lifeguards and camp counselors, ensuring safe, high-quality programming throughout the summer.
Current Happenings Preparing the Pool Complex for the off-season with preventive. Evaluating new shade structures and wind-resistant umbrellas to enhance member comfort. Installing a new pool cover for the main pool. Colleen is developing an engaging off-season Speaker Series, bringing health, wellness, and educational opportunities to the members. Planning the 2027 Wellness Retreat, offering members a unique experience focused on health, fitness, relaxation, and overall wellbeing. Erika continues to grow and improve the Summer Camp Program, with new activities and programming. Planning an exciting lineup of 2027 pool, fitness, and family programming to increase member participation and engagement throughout the year. Evaluating new fitness classes, wellness programs, and recreational activities based on member feedback and participation trends. Continuing to enhance children's and family programming, including camps, holiday activities, and special events that create memorable experiences for members of all ages. Exploring opportunities to further enhance the pool and fitness.
22
COMMITTEE REPORTS | AUGUST 2025
KEY TRENDS 2024 - 2025
POOL REVENUES FY26: May 1 - July 31, 2025
FY20
FY21
FY22
FY23
FY24
FY25
FY26
200000
150000
100000
50000
0
Food Sales
Beverage Sales
FITNESS GUEST FEES
FY27: April 1 - July 31, 2026
6000
$5,185 5000
2,475 MAY - JULY POOL CHECK-IN
APRIL - JULY FITNESS CLASS REGISTERATIONS
$3,040
3,323
2000
1000
APRIL - JULY FITNESS CENTER CHECK IN
$300 0
Total Revenue
1,302
4000
3000
Guest Fees
FY24
FY25
FY27 through July 31, 2026: $2,490 Up $870 compared to FY26 April-July
FY26 23
MINUTES OF ANNUAL STOCKHOLDERS MEETING REHOBOTH BEACH COUNTRY CLUB, INC. August 30, 2025
• • • • • • • •
•
•
Call to Order: Sharon Covington at 10am Motion to approve agenda: Sharon Covington requested a motion from the floor to approve the agenda. The motion was unanimously approved. Acceptance of the 2024 annual meeting minutes: Sharon Covington Confirmation of meeting notice: Ed Brown, Secretary Introduction of the Board: Sharon Covington, President Notice of voting procedures and close of elections: Ed Brown, Secretary In Memoriam: Sharon Covington asked for a moment of silence for those members that passed away during the previous year. President’s Report: Sharon Covington Sharon Covington discussed supporting the 1925 Eagle Foundation, who raised over $250,000 for grants and scholarships. The vote on COI has been extended due to insufficient participation. The bylaws were streamlined to improve efficiency. She also went over the refinement of the budget, realignment of Membership categories, and the ongoing analysis of Capital Expense Projects. Treasurer’s Report: John McCooey John McCooey presented financial changes, audited balance sheet, income statement, statement of cashflows, a financial summary, improvement in dept-to-equity, and growth in net assets, highlighting a strong fiscal year with membership equity increasing by $1.25 million to $14.9 million. The club ended the year with a cash position of $5 million. General Manager’s Report: Carpiu “C” Chereches o
o
• •
• •
C recognized the Membership, the Board of Governors and department heads and staff, as well as staffing changes, including the retirement of Racquets Director, Terri Gaskill. He went over Membership feedback, accomplishments and challenges for each department. C presented the obstacles RBCC faces and planning for the future. He reported that net operations are $350,000 in the positive, exceeding the budget and providing a cushion for the off-season. He also noted that the property tax appeal successfully reduced the assessment from $200 million to $11 million. Capital dues, approved last year, are driving significant growth in member equity.
Consent Agenda: Committee Reports - The 2025 Committee Reports were sent to the membership one-week prior on August 23. Election Results – Ed Brown reported the election results as overseen by Parkowski, Guerke & Swayze, P.A.: Ed Brown – 3 year term John Caruso – 3 year term Steve Fennell – 3 year term John McCooey – 3 year term Mike McGuiness – 3 year term Questions Adjournment
ANNUAL MEETING Information SATURDAY, SEPTEMBER 5 10AM IN THE BALLROOM DAY OF TIMELINE: 9:00am - 10:30am Ballot Voting in the Clubhouse Lobby
Click here to review the biographies of the Board Candidates for the 2026 election.
10:00am Presentation begins Following the presentation there will be a Q&A The Annual Membership Meeting is open to all RBCC Members and will be available via Zoom for those not in the Rehoboth Beach area.
24
...AND A THANK YOU TO ALL FINANCE, AUDIT, INSURANCE, & INVESTMENT
STRATEGIC PLANNING
Chair: John McCooey
Chair: Jeff Gosnear
Chris Browne John Collins Stephen Gale Karl Martin Andrew Metz - BOG Philip Morse - BOG Riko Metzroth Andre Naniche
David Boyle Scott Lanham Sara Larch Steve Montgomery Suzanne Rowland Greg Slonaker Scott Talbott Chris Vanuga
GOVERNANCE Chair: William Booth Rudy Blancke Sharon Covington – BOG Steve Fennell - BOG Richard Garabedian Dan Krausz Doug McCabe Mike Stakias Kathy Tsokas
Chair: Dan Coar
LEADERSHIP DEVELOPMENT Chair: Mike Stakais Brian Barrows Sharon Covington - BOG Gerry Desmond Lora Drewer Sanjay Kapuria Suzanne Rowland
LEGAL AFFAIRS Chair: Steve Fennell Jay Rosenblum Scott Talbott
25
COMMITTEE REPORTS | AUGUST 2025
ADDITIONAL COMMMITTEES! AD-HOC GOLF COURSE TASK FORCE Chair: Ed Brown Bill Allan Pat Amendola Ron Barrows John Caruso - BOG Jeff Chatham Paul Cowan Nancy Freebery John McCooey - BOG Mike McGuiness - BOG Chris Vanuga Britny Whitby
AD-HOC COMPENSATION Chair: Jeff Gosnear John McCooey Phil Morse
AD-HOC OPERATING DUES Chair: John McCooey Stephen Gale John Collins Phil Morse Andre Naniche
26
REHOBOTH BEACH COUNTRY CLUB 221 West Side Drive
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office@rehobothbeachcc.com 302-227-3811 www.rehobothbeachcc.com
Rehoboth Beach Country Club