Course ID
Key schedule and booking details
Length 5 Days
Location online
Fees £ 1850
Date 2026-06-29
OVERVIEW
If you’re playing by the book, you probably think that business professionals think in a box and are as square as their suit shoulders. Let us tell you, they are very far from that! The reason why successful people are the way they are is because they can think creatively and effectively. Do you want in on some of that critical thinking magic?
Well, the Effective Decision-Making and Problem-Solving course provides the practical tools and methods you need to tackle challenges head-on and make well-informed, confident decisions. By integrating creative problem-solving frameworks, analyzing root causes, and applying divergent and convergent thinking techniques, you'll be equipped to navigate complexity and ambiguity in the workplace.
Whether it's breaking through common barriers to creativity or learning how to implement solutions with follow-up evaluation, this course ensures you develop a structured approach to decision-making.
You’ll Learn How To:
Enhance creativity in problem-solving and identify innovative solutions.
• Define and analyze problems systematically, getting to the root cause.
• Use both divergent and convergent ideation techniques to generate and refine ideas.
• Apply frameworks like Pareto Analysis, Kepner-Tregoe, and risk analysis to make effective decisions.
• Decision-making is not just a skill; it’s an art that drives success—let's explore how to master it together.
OBJECTIVES
This Effective Decision-Making and Problem-Solving course will arm you with the practical skills to:
• Use divergent and convergent thinking to create and refine solutions.
Understand and overcome barriers to creativity in the problem-solving process.
• Conduct root cause analysis, apply frameworks like Pareto and Kepner-Tregoe to define real problems.
• Apply decision-making styles effectively, avoiding analysis paralysis and considering the implications of the Sunk Cost paradox.
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• Implement solutions with confidence, ensuring decisions are monitored, evaluated, and adjusted as needed.
IDEAL PARTICIPANTS
This Effective Decision-Making and Problem-Solving course is designed for anyone who wants to sharpen their decisionmaking and creative problem-solving skills, including:
• Project Managers: Looking to apply structured problem-solving techniques to ensure project success.
Managers and Team Leaders: Seeking to guide their teams through complex decision-making scenarios.
• Consultants and Analysts: Wanting to refine their skills in diagnosing problems and offering actionable solutions.
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• Aspiring Decision-Makers: Interested in mastering the art of balancing creativity, logic, and intuition in the decisionmaking process.
OUTLINE
DAY 1
Creativity is not confined to art—it's a mindset that can revolutionize your approach to problem-solving. This day focuses on:
• Recognizing and overcoming common barriers to creativity.
The process of creativity and how it applies to all areas of life.
• Understanding the distinction between creativity and innovation.
• How creativity can fuel problem-solving and enhance your approach.
• Exploring divergent and convergent thinking and frameworks for creative problem-solving.
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• Considering whether creativity is always necessary for problem-solving and exploring creative problem-solving principles.
DAY 2
Problem-solving starts with clearly defining the problem. On this day, we will: Learn how to identify the cause of the problem and ensure it is real.
• Explore the root cause analysis method, including the Kepner-Tregoe process and Pareto analysis.
• Examine systems thinking to understand the broader context of problems.
• Dive into divergent ideation techniques like brainstorming, visual mapping, and mind mapping.
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• Use fishbone diagrams and context mapping to challenge assumptions and see problems from new perspectives.
DAY 3
Once the problem is understood, it’s time to narrow down possible solutions. This day covers: Applying pair & share techniques, How-How diagrams, and the PPCO framework.
• Exploring the ALU framework to analyze solutions.
• Using logic vs. intuition to evaluate multiple solutions.
• Narrowing down solutions and creating rating charts to make informed decisions.
• Conducting a risk analysis and considering individual vs. team-based decision-making.
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• Identifying common decision-making problems like cultural differences, data quality, and accountability.
DAY 4
Effective decision-making involves more than just selecting a solution—it requires understanding the nuances. In this session, you’ll:
• Understand the dangers of paralysis by analysis and how to avoid it.
Explore different styles of decision-making and the sensitivities involved.
• Learn how to deal with the ambiguity of outcomes and the potential risks.
• Apply decision-making tools and techniques to evaluate solutions effectively.
• Address the Sunk Cost paradox and understand its impact on decision-making.
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• Follow the golden rules of decision-making and finalize decisions using a Decision Matrix.
DAY 5
Implementation is the final, crucial step. On the last day, we will: Consider the importance of planning and delegation before implementing a solution.
• Learn how to track and evaluate the success of implemented solutions.
• Review and develop follow-up contingency actions to address unexpected outcomes.
• Formulate an after-the-action review process for continuous learning.
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• Apply a risk assessment to the decision-making process to ensure sustainable success.
Will I receive course materials?
Yes, high-quality documentation is provided to all delegates.
Do you issue certificates?
An accredited Certificate of Completion is awarded upon successful completion.
What are the course timings?
09:00–12:45 or 13:00–17:00.
How do I register and pay?
Complete the registration form on the course page and select your preferred payment method.
What is your cancellation policy?
14 days from booking for a full refund or free transfer; exceptions apply on medical grounds.
Do you offer airport transfers?
Yes, airport pick-up and drop-off to/from the hotel can be arranged.
CONSULTING SERVICES
Tailored solutions for sustainable growth
At Regent Training Centre, we deliver consultancy services designed to help organisations overcome challenges and achieve sustainable growth through practical and results-driven strategies.
