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RWC WA Healthcare Property Capability Statement 2026

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Welcome

At RWC WA, we deliver exceptional results through proactive, agent-led marketing and ongoing client engagement. Our distinctive approach builds sustained momentum, ensuring consistent success across sales and leasing.

Recognised as leaders in commercial property across Perth and Western Australia, our highly efficient team offers expertise in sales, leasing, consultancy, and asset management. With deep market knowledge and a commitment to excellence, we provide professional, informed advice tailored to your property management, sales, and leasing needs—always focused on maximising performance and returns.

Beyond commercial property, we also specialise in healthcare management, offering:

Professional industry advice

Trust accounting

Lease administration

Facilities management

Lease negotiations

Solution-focused service delivery

In-depth healthcare legislation knowledge

Healthcare

Beyond commercial property, RWC WA provides premier healthcare property management, overseeing more than 22,700m² of assets across medical and wellness centres, private hospitals, pharmacies, diagnostic clinics, and allied health services, including physiotherapy, psychology, chiropractic care, and natural health providers.

We work with some of Australia’s leading healthcare operators, including:

• RAM Australia Healthcare

• Sonic Healthcare

• Western Radiology

• Perth Radiology Clinic

• Waikiki Private Hospital

• Care Medical

• St John of God Health Care

• Clinipath Pathology

• Panaceum Medical

• Cardiovascular Services (CVS)

• Terry White Pharmacy

• Priceline Pharmacy

Notably, RAM Australia Healthcare, one of the largest investors in the sector, entrusts RWC WA with managing all of their Western Australian assets.

Our Approach

RWC WA combines market insight, regulatory expertise, and proactive management to deliver outstanding results for healthcare property owners and operators. Our team focuses on:

• Maximising tenant satisfaction

• Ensuring operational efficiency

• Optimising returns on investment

At RWC WA, our mission is simple: to deliver expert, trusted guidance that drives results and supports your success.

Meet the team

Our team of highly experienced professionals are committed to the efficient management, strategic leasing, and successful sale of a wide spectrum of commercial real estate assets, serving the interests of investors, owner-occupiers, and developers.

Stephen Harrison Joint Managing Director (Sales & Leasing Manager)
Rebecca Hickey Senior Retail Property Manager
Christiaan Hobbs Senior Commercial Property Manager
Chris Matthews Joint Managing Director
Bianca Heilig Commercial Property Manager
Tom Jones Sales & Leasing Executive - Licensee
Meg Parker Admin Coordinator Asset Management
Steven Cuzens Director of Client Services
Luke Pavlos Director of Commercial Services
Kathleen Brown Commercial Property Manager
Sarah Roye Commercial Property Manager Assistant
Amy McCabe Retail Assistant Property Manager
Paul Hope Centre Manager and Facilities Management Specialist
Allira Black Administrative Assistant Centre Management
Tanya Llewellyn Head of Asset Management
Jonathan Smit Retail Leasing Exective

Our services

Tenant Relationship Management

• Securing healthcare operators is highly competitive, making strong tenant relationships essential.

• Prompt attention to tenant requests for repairs and maintenance helps ensure high retention.

Property Maintenance

• Medical facilities, including surgeries and private hospitals, have high expectations for building management, maintenance, and service standards.

• We maintain these standards to ensure operational efficiency and tenant satisfaction.

Lease Management

• Critical dates such as lease renewals and option periods are carefully monitored and managed.

• Our proactive approach ensures all lease obligations are met.

World-Class Financial Reporting

• Timely and accurate financial reporting is a core management function.

• We use the Cirrus8 property accounting system, providing 24/7 access for clients.

• Reports are customised to meet individual client needs.

Arrears Management

• Our disciplined approach to arrears collection is underpinned by strong tenant relationships.

• Early identification and resolution of issues safeguard income streams.

Fit-Out Services

• We understand the requirements of healthcare operators and ensure fit-outs are compliant

• All relevant authority compliance certificates are obtained and verified.

Healthcare Leasing

• Managing over 22,700m² of healthcare property gives us exposure to many of Australia’s largest healthcare providers.

• Whether leasing a project or individual tenancy, our extensive database of operators supports effective leasing strategies.

• Comparative rental analysis, lease renewals, and rent reviews are informed by our operator database and market knowledge.

• State and federal legislation affecting healthcare rent levels is carefully considered to ensure compliance and maximise returns.

Legislative compliance

Healthcare properties and operators are governed by numerous state and federal regulations. Our team maintains a thorough understanding of these legal frameworks and their implications for property value.

We stay current with legislation, contractual obligations, and market trends, including:

• Health Insurance Act 1973

• The Red Book – Guidance on Laws Relating to Pathology and Diagnostic Imaging

• Pharmacy Guild Regulations

Understanding and applying this legislation is crucial, as misinterpretation can significantly impact operations, lease agreements, rent structures, and property value.

Our technical resources

Cirrus 8

We utilise Cirrus 8 as our property accounting platform.

• Accounting both cash and accrual

• Property performance dashboard

• Arrears control via individualised tenant communications

• Critical date management (options, rent reviews bank guarantee and insurance expiries)

• Contractor workflow and invoicing

• Owner has 24/7 access via Cirrus 8 owner portal

CM3 Contractor Management

• Contractor compliance

• Property O.H&S risk control Online contractor induction

• Contractor control & safety

• Verify contractors licences and insurances are in place

Forbury – Valuation Software

Our clients have access to Forbury commercial real estate and valuation software.

• Assist internal and external valuations

• Financial modelling

• Development feasibility

• Acquisition modelling

Medical track record

2 Clarkshill Road, Secret Harbour

GLA – 2174sqm

Refurbished to a high standard

Located in a well established coastal suburb Tenants: Strong Pilates, For Health

217 Willmott DriveWaikiki Private Hospital

GLA – Specialist Centre 3080sqm 14 Specialist Suites Tenants – Waikiki Private Hospital Perth Radiology Clinic Clinipath

GLA – 1558.78sqm

Key Tenants – Western Radiology, Balcatta Medical Group Move Steady Physiotherapy

GLA – 1850sqm

Key Tenant: St John of God

275 Wanneroo Road, Balcatta 190 Cambridge Street, Wembley 250 Fulham Street, Cloverdale

GLA – 2174sqm

Refurbished to a high standard

Located in a well established coastal suburb Tenants: Strong Pilates, For Health

Medical track record

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RWC WA Healthcare Property Capability Statement 2026 by Ray White Commercial (WA) - Issuu