RailStaff - Issue 298 | July - August 2025

DERBY'S GREATEST GATHERING

| 14

David Shirres reports from Alstom’s Greatest Gathering which brought together more than 140 vehicles to celebrate Railway 200.

THE FUTURE OF RAIL CAREERS

| 22

Daisy Chapman-Chamberlain considers what jobs may emerge over the next century to meet the industry’s evolving needs.

TRAINING

FOR A BETTER TOMORROW | 24

Rebuilding Futures Alliance builds employer partnerships to connect ex-offenders with transport jobs and reduce reoffending.

RAILWAY 200 AT SEA | 28

As the Railway reaches a milestone, RailStaff highlights an unusual yet fascinating aspect of its heritage.

THE SILENT PLATFORM: WHEN A TRAIN FAILS TO ARRIVE | 32

When tragedy strikes, Railway Mission chaplains walk among staff offering comfort and hope beyond the silence.

SPOTLIGHT

Connecting the UK rail industry for over 28 years.

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A SEASON OF CHANGE

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Summer is always a season of energy and change, and this year it feels especially significant as the railway marks two centuries of progress. It’s a time to celebrate the achievements that have brought us here, but also to look ahead at the challenges and opportunities shaping the next generation of rail. From innovation and careers to safety and wellbeing, as ever this issue is all about the people who keep the industry moving forward.

Unless you’ve been hidden under a rock for the past eight months, you’ll be well aware that nationwide festivities are in full swing to mark Railway200. While the industry has celebrated throughout the year with numerous special events, none has quite matched the sheer scale of Alstom’s Greatest Gathering held at its historic Derby Litchurch Lane Works. David Shirres was there and reports on his experience.

In this anniversary year, David also examines a piece of rail heritage as far removed from the tracks as is imaginable. The Paddle Steamer Waverley, built for the LNER in 1946, was the last paddle steamer built for service on the Clyde and operated the LNER’s steamer routes. In 2025, the ship is still operating excursions and is as much part of railway heritage as it is of maritime history.

Training & Careers is a key focus in this edition and the timing couldn’t be more apt, coinciding with the release of GCSE and A-Level results. While we celebrate the railway’s past, regular contributor Daisy Chapman-Chamberlain considers the roles that forthcoming generations of staff may be required to fill. While many of today’s positions would be recognisable to the railway employees of yesteryear, the role of social media manager or digital signaller, for example, would be unfathomable. The same can be said of the roles of the future.

Once again, we highlight the sterling work of the Rail Futures Alliance, the nonprofit organisation helping ex-offenders find meaningful careers in transport. In this issue we examine the successes the organisation has had in attracting partners and guiding individuals into meaningful training programmes. We also welcome a new contributor, Young Rail Professional’s Molly Jean Crowther who provides an account of her experience of career change and details how a degree apprenticeship has transformed her professional pathway. As ever, Colin Wheeler provides an update on track safety, examining the incidents and accidents reported in the past few months. He also discusses the Office of Rail and Road’s (ORR) recent annual report which examines Governmental plans to reduce the administrative burden of regulation and the ORR’s aspiration to encourage private investment in the railway. Colin particularly praises the report’s call for “clear accountability and visible safety leadership”.

In a slight departure from RailStaff’s usual uplifting tone, we hear from Liam Johnston of Railway Mission. In a very powerful sensitivelyphrased article, he explains the work of the organisation during some of the network’s most trying circumstances and offers hope and support to anyone grappling with traumatic events they may have experienced in the line of duty.

Finally, and on a more positive note, we begin the countdown to the RailStaff Awards, revealing your host for the evening and the independent judges who help to decide who are this year’s most worthy winners. Nominations remain open and tickets are still available, so make your voice heard and prepare for the event of the year - don’t miss out!

First 'no signals' commuter railway

Lord Peter Hendy recently celebrated the recent achievement of the Great Northern ‘Northern City Line’ becoming the country’s first commuter railway to operate without signals at the side of the track.

The Rail Minister saw the technology involved with digital in-cab signalling at first hand in a cab ride from Moorgate to Finsbury Park. The lineside signals were recently removed in the first stage of the government-funded £1.4 billion East Coast Digital Programme (ECDP).

Digital signalling gives the train driver constant information on how far and how fast they can travel on a computer screen in the cab, using a system known as the European Train Control System (ETCS). It boosts reliability, reduces carbon emissions and will ultimately provide a more punctual service for customers.

Senior industry leaders and Feryal Clark MP, Minister for AI and digital government, joined Lord Hendy for the visit. Delivering such a pioneering change across track and train requires deep industry wide collaboration, and this initial project has proven the success of the unique delivery model involved. This is paving the path for strategic innovation and for more industry integration under Great British Railways (GBR).

Lord Hendy was updated on general progress with ECDP, which is expected to introduce digitally signalled services on the East Coast Main Line next year, and the wider masterplan to gradually introduce digital signalling across the wider network.

He said: “Thanks to £1.4 billion of government funding, as part our Plan for Change, we are bringing our railways into the 21st century and beyond.

“Digital signalling is not only more cost effective, but even safer, more resilient and greener than traditional signalling.

“Great British Railways will put passengers back at the heart of our transport network. This government is investing in technology that will increase railway capacity and reduce delays by up to a third, enhancing connectivity to deliver economic growth, jobs and homes.”

Hitachi helps save historic station

Hitachi Rail and the Friends of Stockton & Darlington Railway have announced that the world’s first railway stationHeighington railway station in County Durham – has been saved.

A significant donation from Hitachi Rail alongside successful crowdfunding efforts from the public, has secured a long-term future for the historic site. The charity’s future ownership of the site will also unlock funding and partnership from Historic England, National Lottery Heritage Fund, The Railway Heritage Trust, and others for conservation and refurbishment.

Dating from 1826, Heighington Station is widely recognised as the world’s first railway station. Designed for the pioneering Stockton & Darlington Railway (S&DR), it was the first dedicated building constructed to serve both locomotive operations and passenger services and set the precedent for modern rail infrastructure.

The site introduced key innovations, including the earliest known low platform to serve regular railway commuters, and a station building positioned directly alongside the track. Heighington is also historically significant as the site where Locomotion No.1 was first placed on the rails in 1825, a year ahead of the station’s opening. Sold by British Rail in 1970, the building became a public house before falling into disuse. In 2024, it was added to Historic England’s Heritage at Risk Register.

Rachel Evans, HR director UK & Ireland said: “Hitachi is immensely proud to help save Heighington, the world's first railway station, and give back to the local community that has supported us since we opened our Newton Aycliffe factory in 2015.

“The deep rail heritage of this area was a key factor in our decision to bring train manufacturing back to the North East. By preserving Heighington, we are strengthening Hitachi's involvement in the North East's rich rail legacy.”

'Hidden hero' honoured on exhibition train

A striking portrait of a Network Rail employee was unveiled at London Euston station on Tuesday 15 July. Manny Kang was captured on canvas for the exceptional care and commitment he brings to his role as a community safety manager on the Central route, connecting the West Midlands and London.

The special portrait, on display for one day only, formed part of the ‘Partner Zone’ coach of the Railway 200 exhibition train named Inspiration – celebrating the 200th anniversary of the modern railway.

Curated in partnership with the National Railway Museum, Inspiration will visit a number of locations on Britain’s rail network until summer 2026. The touring exhibition aims to attract the next generation to consider a career in rail, with a range of engaging display themes from ‘Railway Firsts’ to ‘Your Railway Future’.

Community safety managers, like Manny, play a vital role helping to deliver a safe and reliable railway. This includes going out to local schools and community groups supporting the public to understand the dangers of trespassing

on the railway, keeping them safe and trains on the move. Outside work, Manny has raised thousands of pounds for Dementia UK by completing sporting challenges and running ‘Samosa Saturdays’ outside his local football ground.

Manny Kang, community safety manager, Network Rail, said: “If you’d asked me nearly 25 years-ago when I joined the railway that I would have an amazing portrait displayed to the public, I would never believe you.

“I’m incredibly proud to be a part of this project. Community safety managers work really hard behind the scenes helping to keep the public safe and trains running on time. I hope the portrait helps to inspire others to consider a career in rail, as it can open so many opportunities.”

The portrait, painted by acclaimed artist Duncan Shoosmith - winner of the Sky Arts Portrait Artist of the Year 2019 - was the result of Network Rail’s recent Hidden Heroes campaign. The campaign highlights the vital work rail employees do to keep the network running with a total of over 1.7 billion journeys made by rail passengers in Great Britain in the last year alone.

Northern committed to Armed Forces staff

To recognise its commitment to supporting the Armed Forces community, The Ministry of Defence (MoD) has presented Northern with the Gold Employer Recognition Scheme (ERS) Award.

In a letter, the MoD said the operator offers a “home away from home” to those transitioning into civilian careers, working to ensure they become valued members of staff.

It said Northern has strong ties with the Armed Forces and has been actively involved in recruiting events at military bases including Catterick Garrison.

The operator was also recognised for managing and protecting significant war memorials across the North of England, including the First World War memorial that was recently relocated from Newton Heath TrainCare Centre to Bury Transport Museum.

Northern received the award three years after it signed the MoD's Armed Forces Covenant – a commitment to supporting the employment of veterans and recognising military skills and qualifications. Since then it has encouraged a number of its suppliers, including CAF Rail UK, to sign up.

Tricia Williams, Northern’s managing director, said she is delighted the operator has been presented with the Gold Employer Recognition Scheme (ERS) Award.

NEWS IN BRIEF

TAKING SHAPE

Construction of a modern rail innovation and training centre in Barrow Hill is beginning to take shape as construction of the steel frame begins.

The Derbyshire Rail Industry Innovation Vehicle (DRIIVe) is being built next to the historic Barrow Hill Roundhouse. Once complete it will provide classroom and training areas, specialist research and development facilities including a digital laboratory, and commercial workshop space. Work on the project began on site in early June and has progressed quickly with the foundations being completed and construction of the steelwork frame in progress.

SCREEN STAR

A Metro driver trainer with a lifelong passion for railways has starred on national television, showcasing his tireless work to restore and preserve an historic steam locomotive.

Tom Hartley, 32, is a volunteer at the Tanfield Railway in Gateshead. He recently appeared alongside other volunteers in a BBC One documentary series called ‘Our Lives – The World’s Oldest Railway’, which featured the roles of the volunteers at Tanfield, which this year celebrates its 300th anniversary.

FINAL JOURNEY

Recently, GB Railfreight hauled the last PCA rail wagon from Port of Blyth to ALVANCE British Aluminium’s Fort William. After 37 years and more than 50 million miles, the PCA rail wagons have travelled the equivalent of 2,000 laps of the globe, 105 return trips to the Moon, or nearly halfway to Mars.

The final departure from Fort William took place on Wednesday 9 July 2025, and was hauled by GBRf 66302. After a brief stop at the Port of Tyne, the train reached its destination at the Port of Sunderland, where the wagons are now being decommissioned.

SURVEILLANCE ANXIETY

Nearly one in three (29%) young adults aged 18–24 in the UK say they feel uncomfortable when retail or security staff wear body-worn cameras, despite having grown up in a world of constant digital sharing. That’s according to research from body-worn camera company, HALOS.

A YouGov survey of over 2,200 Brits also found that more than a quarter (26%) of those aged 25–34 feel uneasy in the presence of body-worn cameras – the second highest level across all age groups. By contrast, just 17% of 55 and-overs say the same. The findings reveal a clear, but surprising generational divide.

AtkinsRéalis unveils inclusive hard hat

AtkinsRéalis has introduced more inclusive head protection for colleagues attending construction and industrial sites, in an initiative inspired by the experience of one of its own professionals who saw the need for a crucial change.

The modified hard hat design enables the wearer to make adjustments to accommodate their individual hair type and some religious headwear, ensuring a more secure fit and full protection compared to standard issue personal protective equipment (PPE). The new design is not only helping to make the industry more inclusive but also safer for those people with requirements that are different to standard issue PPE.

“This is an issue for men and women with long hair, or hair styles and headgear for religious or cultural reasons which do not suit conventional hard hats, as well as many bald people who can find that standard issue headwear can rub and cause discomfort.”

As part of its wider commitment to delivering more inclusive workwear for colleagues, AtkinsRéalis worked with PPE manufacturer MSA to produce the modified hard hat leading to the production of the V-Gard® 930.

Laurienne added: “The initiative took a step forward when I spoke to MSA and worked with them to identify a hard hat from their range that takes account of this challenge. They really listened to our needs and constraints to make it more suitable for all AtkinsRéalis colleagues.”

Laurienne Buhinja, a quantity surveyor in project and programme services at AtkinsRéalis, said: “As a black woman with braided hair, I found the conventional ‘one size fits all’ hard hat was not fit for purpose and provided less protection as a result. Construction workers today are not all one standard size and shape, or gender, and PPE equipment needs to reflect that.

The V-Gard 930 shell and Fas-Trac III suspension designs offer more space for braided hair as well as long hair. This makes the hat more secure on the head and therefore safer to wear for men and women with any hair type. The hat can also adjust to fit different sized heads, large or small.

The new hard hat design is now available for AtkinsRéalis colleagues who require it.

Freight signalling takes a step forward

A step forward has been taken towards the challenge of fitting the European Train Control System (ETCS) digital in-cab signalling equipment to hundreds of Britain’s freight locomotives.

GB Railfreight’s 66784 started fitment work at EMD Longport on Tuesday 15 July. The loco will be the first freight fitment outside the ‘first in class’ process, and marks the commencement

of early fleet fitment for the National Freight ETCS Programme (NFP), which has been a number of years in the making.

Fitting ETCS to freight locomotives – some of which are 30 to 40 years old – is the most challenging aspect of the £1.4billion East Coast Digital Programme (ECDP). ECDP will transform rail operations by replacing traditional, lineside signals with continuous information displayed inside drivers’ cabs, delivering a more flexible,

reliable, greener and even safer, railway.

Siemens Mobility is the ECDP’s freight fitment partner, responsible for designing, integrating and installing its Trainguard 200 onboard unit, helping deliver a digitally signalled East Coast Main Line.

Network Rail, Siemens Mobility, and the freight operating companies have been working closely to overcome design and assurance challenges involved with fitment. This sector collaboration has worked to deliver a baseline design for the Class 66, the principal freight fleet on the network.

This baseline is enabling ECDP to progress an initial fitment schedule of eight locos (of which 66784 is the first), while work continues to solve and finalise some aspects of design, ahead of approval to place into service for fitted Class 66 locos.

Ed Akers, Network Rail’s industry partnership director, ECDP, said: “Today marks a step forward. We’ve collaborated with the rail freight sector to address the challenges involved with fitting 21st century technology to 20th century locomotives.

“Fitting locos provides more certainty for the sector and the business change required for digital transformation. ECDP involves ‘learning by doing’ and much hard work has already taken place to get us to this point. We continue to build our capability in freight fitment as we begin this exciting new phase.”

“I’ve

WMR hosts onboard chess tournament

On 18 July, West Midlands Railway (WMR) hosted the UK’s first chess tournament on board a moving train ahead of International Chess Day (20 July).

Passengers boarding the 10:36 service from Birmingham New Street to Lichfield Trent Valley were greeted by the contest held on one of WMR’s Class 730 electric trains.

Eight chess players went head-to-head in three rounds over the course of the two-hour return journey, which culminated in a tense final where Paddy Mulvey (24) was named the winner.

All players were selected by chesscafé (@ chesscafebrum), a fortnightly social night in central Birmingham that brings together chess, music, and coffee. They earned their spot in today’s event through a qualifying tournament held during one of the sessions.

Jonny Wiseman, WMR customer experience director, said: “The introduction of our Class 730 fleet onto the Cross City line last year brought modern features such as intelligent air-con, Wi-Fi and open gangways for a spacious feel.

“One thing we wanted to shine a spotlight on today is the addition of tables, which weren’t available in the previous fleet. Our passengers can use these tables for more than checking emails. Bring along a sketchbook, pack of cards or - in this case - a chess set and make the most of your journey on board.”

Abdirahim Haji, co-founder of chesscafé, said: “We were excited to partner with West Midlands Railway on hosting this tournament, and we hope this inspires more people to pick up the game, whether it’s in a park, at a coffee shop, or even on their commute."

The Class 730 fleet came into service in 2024 serving the Cross City line, as well as routes between Birmingham International and Rugeley, and between Wolverhampton and Walsall.

Driver completes final journey after 46 years

An LNER driver, who has been on the railway for 46 years, has completed his final journey before retirement.

Mick Ingledew, 65, from Newcastle-uponTyne, joined British Rail in January 1979 as a traction trainee. While working for the local council, a train driver parent of one of Mick’s friends asked whether he had thought about joining the railway. Presented with the application forms, Mick filled them in, sent them to Newcastle Central Station, was invited for an interview, and then offered a job.

From then on, Mick’s career has seen him drive millions of miles up and down the near1,000-mile LNER route and beyond, and he has been at the forefront of railway change.

Starting his East Coast driving career at the controls of the iconic and hugely powerful ‘Deltic’ locomotives, his self-confessed favourites, Mick finishes his railway journey driving modern, high-speed Azuma trains, which carry the majority of the near 24 million LNER customers that travel each year.

On Thursday 3 July, he completed his final drive. Joined on a return trip between Newcastle and London King’s Cross by his daughter Lisa and son David, Mick was ‘up front’ on the 08:58 departure to the capital. He returned to his home station on the 14:30 departure from London to Tyneside.

“The start of my career was very exciting,

working on the powerful Deltics and working with fantastic, experienced drivers. I then spent some time in the freight industry, driving in Tyne Yard, which was pure passion for me, before taking the step into Driver Management in 1989. I returned back to being a driver around 10 years ago and I was welcomed back with open arms.

“The book ends of my career have been real highlights for me. In the ‘90s, GNER was a fantastic company to work for in the new era of privitisation, and I have loved working for LNER most recently. The people are wonderful – we are one big family – and I have the best view, out of anyone, from my office window. It’s been a brilliant career, and I would do it all again.”

During his career, Mick was part of an elite club – a driver who ‘signed’ (was authorised to drive) the entire LNER route, including necessary diversion routes. This rare route knowledge enabled Mick to drive trains from London King’s Cross to Leeds and West Yorkshire, York, Newcastle and the north east, Edinburgh, up the Fife coast to Aberdeen, and on the Highland Main Line to Inverness.

Rachel Hardy, Mick’s driver manager at LNER, said: “I want to wish Mick the very best as he prepares for his well-earned retirement.

“He will be missed greatly by us all. He always has a story to tell about ‘the old days’ and is a true living legend of the railway.”

James Edwards joined Govia Thameslink Railway (GTR) as a Rail Enforcement Officer in 2016, where he worked on the frontline to help crack down on antisocial behaviour.

As part of Anti-Social Behaviour (ASB) Awareness Week (30 June - 6 July), James, now a Rail Enforcement Team Leader for Thameslink, shared how the rail operator is tackling abuse and disorder a year on from launching its £2.5 million Antisocial Behaviour Improvement Plan.

“I’ve always been passionate about keeping the public safe, which is why I worked at the Metropolitan Police for 13 years before joining GTR. I enjoyed my time with the police because I learnt how to solve issues at a community level, but I wanted to transfer my skills to a new industry, so I successfully applied for GTR’s Rail Enforcement Officer role.

GTR cracks down on antisocial behaviour

“After four years in rail, I felt confident taking the next step in my career and applied for the Rail Enforcement Team Leader role because I want customers to travel with us without fear of crime or antisocial behaviour on the network.”

GTR has delivered on its pledge to roll out more than 1,500 Body Worn Video (BWV) cameras to frontline staff, which James says has helped prevent violence towards colleagues. The company is also improving its training and aftercare so staff feel supported following incidents.

“It’s encouraging to see more colleagues are wearing bodycams because it helps calm down a situation if a member of the public is being abusive. This is based on my own experience when a member of the public was shouting at me, so I activated my camera and explained they were being recorded, which immediately de-escalated the incident.

“Wearing bodycams can also reduce the

Universities partner on mass transit

Transport experts from universities in Huddersfield and Leeds have joined forces to drive forward West Yorkshire’s £2.5 billion Mass Transit scheme.

Currently Europe’s largest metropolitan area without a largescale urban transit system, plans recently given the green light by government could see trams run between Bradford and Leeds by the mid-2030s.

A new initiative, called the Centre for Transport in Cities (Centric), brings researchers from the Institute of Railway Research (IRR) at the University of Huddersfield and the Institute for Transport Studies (ITS) at the University of Leeds into a strategic alliance with West Yorkshire Combined Authority (WYCA).

An official signing ceremony between the two universities,

the Mayor of West Yorkshire, and representatives from WYCA took place at the University of Leeds during the UK Light Rail Conference.

Through Centric, the two universities will inform the planning, economics and railway engineering behind the Mass Transit proposals while ensuring that leading edge academic expertise in transport will feed into West Yorkshire’s future transport plans.

They will advise on major regional investments in road, rail, bus and active travel, while developing a ‘blueprint’ that can be shared to support urban transport schemes worldwide.

Following a consultation on route options last summer, which received nearly 5,000 responses and strong support for trams running between Leeds and Bradford, the Combined Authority

burden of railway colleagues going to court to give evidence if they become victims of crime, as the footage can often provide enough information.

Over the past year GTR has doubled the number of Travel Safe Officers (TSO) on its network from 20 to 40. TSOs make approximately 300 interventions across the GTR network per period ranging from ticketing issues, ASB, workplace violence, concern for welfare, and medical issues.

Forty TSO’s were deployed on New Year’s Eve last year on targeted trains and stations – zero workplace violence incidents were recorded at those locations, demonstrating that a visible presence works at deterring ASB.

“The improvement plan has really emphasised the importance of sharing information with the British Transport Police (BTP) and Home Office forces because we know we share a lot of the same issue,” says James.

“We’re also doing more patrols with the BTP on board services where we give customers crime prevention advice and hand out the BTP’s 61016 text service. This means the public and rail colleagues can contact the BTP directly and discreetly to report an incident which has happened, issues affecting their journey or local station, or ask a general police enquiry. These are all steps we’re taking to create a safer and more secure railway for passengers.”

intends to hold a further public consultation in 2026 with spades in the ground planned for 2028.

Richard Batley, professor of Transport Demand and Valuation at the Institute for Transport Studies (ITS), University of Leeds, said: “West Yorkshire Mass Transit has the potential to be an exemplar for the delivery of a modern integrated mass transit scheme.

“Centric will play a pivotal role by providing independent expert advice along with research that identifies areas for innovation and opportunities for education and skills development.”

Professor Paul Allen, director of the Institute of Railway Research at the University of Huddersfield, added: “Centric offers a unique proposition in bringing together the combined strengths of two world-leading academic transport research institutes.

“We are very much looking forward to working alongside WYCA and other local and combined authorities to help deliver innovative and sustainable transport solutions across the UK and overseas.”

ORR approves new ECML services

The Office of Rail and Road (ORR) has approved some additional services from December 2025 for three open access operators, extending or adding to their existing services on the East Coast Main Line (ECML).

ORR said the additional services from East Coast Trains Limited (Lumo), Grand Central Rail Company Limited (Grand Central), and Hull Trains Company Limited (Hull Trains) will offer passengers extra direct rail links between London King’s Cross and Glasgow, Hull, and Newcastle and also introduce links to other destinations, including Seaham, on the North East coast. ORR’s decisions also mean more services between Wakefield and Bradford. The additional approved services are:

• Grand Central: two additional Wakefield Kirkgate to Bradford Interchange services on weekdays and Saturdays; one additional Bradford Interchange to Wakefield Kirkgate service on weekdays and Saturdays; and one additional Bradford Interchange to Wakefield Kirkgate service in each direction on Sundays, and some additional Seaham calls on existing services.

• Hull Trains: one additional northbound service weekdays and Saturdays between London King’s Cross and Hull.

• Lumo (Newcastle): one additional return service between London King’s Cross and Newcastle on weekdays and one additional service in opposing directions on a Saturday and Sunday.

• Lumo (Glasgow extensions): the extension of existing London King’s Cross-Edinburgh services so that Lumo can provide two northbound services and one southbound service between London King’s Cross and Glasgow on weekdays and one in each direction on Sundays.

ORR said it rejected other proposed services from the above applicants, on the basis of insufficient capacity and potential performance impacts, or impact on the Secretary of State’s funds. The rail regulator also rejected an application from Hull Trains for new services between London King’s Cross and Sheffield. In making its decisions, ORR said it put weight on its duties to promote the use of Britain’s rail network, help give certainty to train operators, promote competition for the benefit of passengers and have regard to the funds available to the Secretary of State.

Ex-signaller celebrates 99th birthday

A former signaller who spent nearly half a century working on the railway was treated to a tour of York Rail Operating Centre (ROC) as he celebrated his 99th birthday.

Bob Abbott started in the industry during the Second World War and completed his last shift just before York Integrated Electronic Control Centre – the ROC’s predecessor – opened in 1989.

Network Rail arranged for Bob, son Ron, and daughter-in-law Sarah to visit the ROC as a special birthday celebration. He was able to see the difference in working practices from his working days to the modern era.

Bob chatted with ROC staff about old times and mutual colleagues, was surprised with a phonecall from an old friend, enjoyed birthday cake in the ROC’s gold command room and was presented with a goody bag of rail items including ties and pin badges.

Bob Abbott, who turned 99 on Monday 14 July, said: “My dad took me down the mine when I was about 14 and asked if I wanted to work there. I said ‘No way’ and made the right choice to pick the railway! Seeing how signalling is done nowadays was interesting – but mindblowing! I wouldn’t know where to start – but they did offer me some Saturday shifts!”

Ben Bryan, Network Rail operations manager, said: “We were absolutely delighted to welcome Bob to York ROC to celebrate his 99th birthday and honour his incredible 49-year career on the railway.

“Bob’s service – spanning from wartime signalling to the dawn of digital control – is truly inspirational. It was a privilege to host him and his family at the ROC, showing them how railway control has evolved since his retirement, and of course wishing him a very happy birthday from all of us here.”

Old trains deliver recycling boost

Recycling is at the heart of a fond farewell to the Tyne and Wear Metro’s old train fleet.

The 45-year-old carriages, which are currently being phased out, are sent for recycling with much of their used metals repurposed and shipped abroad to support manufacturing.

Metals from the Metro’s rolling stock –including aluminium, copper, and steel – are being exported via regional hubs to countries around the world including Spain, India, Turkey, and Asia.

A total of 29 trains – almost a third of Metro’s current rolling stock – have been recycled so far, with the work happening in carefully planned stages as more of the new Stadler Metro trains are put into customer service.

Leading North East metal recycling specialist, J Denham Metals Ltd, is carrying out the task of taking these iconic trains on their final journey. The work is taking place at Denham’s yard near Bishop Auckland in County Durham and makes for a visually striking scene.

It all gets underway when the train is signed out of service and taken to the Howdon Metro Depot in North Tyneside, where Stadler hands it over to a haulier. The carriage is taken from the

Metro tracks and placed ono an articulated lorry for its road journey down to County Durham.

When it arrives at the scrap yard a giant hydraulic grabber lifts the train up – and so begins the breakage process. The grabber starts on the bodywork, before windows and seats are removed.

An equally large hydraulic machine – known as a snipper – gradually works its way through the carriage in a process which takes just under one hour.

The used metals can then be loaded into containers for recycling. The focus turns to the train’s chassis and the wheels, or bogeys as they are known in the railway industry, the heaviest and most bulky sections.

Nexus is retaining two of the old Metro carriages for heritage purposes and these will be donated to the Stephenson Steam Railway in North Tyneside and to Beamish Museum in County Durham.

Stadler, the Swiss train manufacturer, is supplying Metro with 46 new trains and a total of 25 have been delivered so far.

The first new Metro trains entered customer service at the end of 2024, and all are expected in service by the end of 2026.

Largest passenger satisfaction survey launched

The biggest passenger satisfaction survey in the history of Britain’s railway has launched.

The Rail Customer Experience Survey marks another important step in putting customers at the heart of the railway.

Approximately ten thousand passengers a month will be asked their views on the rail network, while travelling to their destination, with the aim of speaking to an estimated 130,000 passengers every year.

Passengers will be able to voice their experiences and share their views on their journeys and areas for improvement.

The first set of results will become publicly available on an interactive online dashboard in Autumn 2025. Passenger views will be used to help train operators improve the day-to-day service for passengers and inform industry decision-making for the improvement of rail services. This way, they can be at the forefront of driving systemic change to improve Britain’s railways and make sure operators are delivering what customers want and need.

The survey is a collaboration between Rail Delivery Group, Department for Transport, Network Rail, Transport Focus and the Customer and Revenue Growth team, previously part of the Great British Railways Transition Team.

Jacqueline Starr, executive chair and CEO of Rail Delivery Group said: “The industry is excited to offer this new and meaningful way for customers’ voices to be effectively and consistently heard across the rail network. No matter which train operator you travel with or where you are headed, you’ll have the opportunity to speak directly to us and know that you’re being listened to.

“We’re going to make it easier for customers to share their views with the industry, and it will help the industry put those views into practice. Making a real difference for customers. And, as the industry moves towards the creation of Great British Railways, this helps us to make sure that where there is best practice, it is spread across the network so that everyone can benefit, no matter where they live.”

REPORT BY DAVID SHIRRES

DERBY'S GREATEST GATHERING

I

n its 150-year history, it is unlikely that the 90-acre railway workshops at Derby Litchurch Lane has ever welcomed 40,000 people over a three-day period. This was Greatest Gathering, not of people, but of over 140 rail vehicles, which made it the largest event of Railway 200 which celebrates 200 years of the modern railway.

The Litchurch Lane workshops have been producing railway vehicles for 150 years since opening in the mid1870s when the Midland Railway decided it needed a separate workshop to produce wagons and coaches of which it once produced respectively 200 and 10 per week.

In British Rail days, it was the main workshop producing Mark 1 coaches, and later Mark 3 coaches. It also produced various multiple units, including the Class 158 DMU. After privatisation, the workshop was bought by Bombardier when it produced the Class 170 Turbostar DMU and the Electrostar EMUs.

After Alstom acquired Bombardier Transportation, the works produced over 2,600 vehicles of the Aventra family of EMUs of which the Class 345 EMUs for the Elizabeth Line are an example. After these orders were completed, there was a real possibility that the works, which is the UK’s only comprehensive train manufacturing facility, would close. Fortunately, a month after Aventra production ceased, Alstom was given an order for a further 10 x 9-car Aventra trains for the Elizabeth Line.

Thus, the works was reprieved from closure but faced a long pause in production. In the short term this required the works to diversify to undertake activities such as component overhaul. However, it also was recognised that this presented an opportunity to do something special. Thus, in September 2024, Alstom announced that it would host ‘The Greatest Gathering’ on 1-3 August 2025.

140+ RAIL VEHICLES

At the time, Alstom was confident it could make this claim as the gathering only needed to attract a few more than the 50 vehicles that were at the National Railway Museum’s 2012 Railfest. As it turned out its gathering attracted more than 140 rail vehicles which included:

• Over 20 steam locomotives, of which the oldest working locomotive was the 1863 0-4-0 Furness Railway No 20.

• Seven diesel shunters.

• Over 50 diesel locomotives.

• Fifteen electric locomotives.

• Twenty-nine multiple units.

There were also numerous other attractions which included various train rides. These included a trip on a Class 345 Aventra on the works’ 1.4km test track, and rides behind IMechE Railway Challenge locomotives as well as those from heritage narrow gauge railways. One such locomotive was the Ffestiniog Railway’s 1863-built Prince which is the world’s oldest operating narrow-gauge locomotive. A fleet of 22 vintage buses were busy ferrying visitors between the workshops and Derby railway stations.

There were also fairground attractions, family entertainment, street food stalls, and

live music. Inside the workshops was an impressive model railway display, a railway marketplace, a heritage and preservation zone, and a ‘meet the railway family’ area. This included organisations such as the Railway Industry Association and Chartered Institution of Railway Operators.

THE MODERN RAILWAY

Though a large part of the gathering celebrated the railway’s past, there was also much to see about the railway’s present and future. The STEM hub showed visitors the Science, Technology, Engineering

and Mathematics (STEM) of the modern railway. This was hosted by Alstom’s graduates, engineers, and apprentices who demonstrated interactive exhibits such as virtual reality and driving simulators, perhaps to inspire visitors to become future railway engineers.

As its name suggests, the Train Zero Delivery (TZD) facility does not build trains. Instead, it is a software test site with static tests rigs of all types of Aventra units. These test rigs simulate the way the train’s software and hardware work together. This enables more thorough testing to be done than is

practical on a train. Hence this is an essential part of the validation of the train’s design and any subsequent changes. Those visiting TZD could not fail to be impressed by the large volume of electronic equipment on a modern train, which is not obvious to passengers.

The gathering also provided an opportunity for a sneak preview of the emerging interior train design for the HS2 trains. These are to be the Class 895 units and will be built at the Litchurch Lane works in a few years’ time. Visitors were able to go inside full-scale wooden mock-ups of the saloon, catering, and bike and buggy spaces of these new trains. They were advised how these mockups had developed after extensive feedback from a wide range of user groups. Despite advances in virtual reality, it was felt that there was no substitute for a full-scale mock up to obtain worthwhile user feedback.

The 200-metre Class 895 units will have 504 seats and spaces for four wheelchairs, four bikes, and two children’s buggies. They will also offer more leg room. Despite this, the Class 895 will have 10% more seats per train-length-metre. This will be achieved by placing all the train’s equipment below the coach. They will also offer level-boarding at HS2 stations and have a wider step to give an improved boarding on the conventional network.

BACK TO NORMAL

Setting up the workshops for the gathering was no mean feat, though this was made possible by the two weeks beforehand being the works maintenance shutdown period. Although Alstom and its 250 volunteers deserve great credit for making this event happen, many other railway companies did a great deal to make it a success.

After the last visitors left, the job of getting the workshops back in business began. This was helped by opening only around half the workshop space to the public during

the gathering. It also required numerous train movements which included trains with five diesel locomotives and four steam locomotives.

And so it was that, less than a day after hosting a once-in-a-generation celebration the heritage and future of Britain’s railway, the Litchurch Lane workshops started producing its order for additional Elizabeth Line trains. After seeing the scale and capability of this facility at the gathering, it is difficult to imagine that it would have closed had it not been for this order.

Wrexham-Liverpool upgrades get green light

Work to transform the Wrexham to Liverpool line has been given the green light, with upgrades on the line at Padeswood confirmed as the first major step to realise more rail services between the two cities.

Cabinet Secretary for Transport and North Wales Ken Skates and Secretary of State for Wales Jo Stevens visited the site on Thursday 3 July to see the planned upgrades.

The UK Government committed to supporting the work at Padeswood as part of last month’s Comprehensive Spending Review. The overall UK Government investment in Welsh rail, worth at least £445 million, will see people across Wales benefit from better access to

jobs and opportunities as a result of improved infrastructure and more frequent services.

The work will see a major component of the Network North Wales vision delivered within three years, resulting in two trains an hour operating along the line. Padeswood also serves the Heidelberg Materials’ cement works, and the upgrade will make it easier for freight to enter and exit the site.

Cabinet Secretary for Transport and North Wales Ken Skates said: “Delivering the upgrade at Padeswood will bring real economic benefits, helping the cement works and improving connectivity between Wrexham and Liverpool, increasing services to two trains per hour.

“It was fantastic to hear the UK Government’s commitment to this project, which campaigners

have pushed for over many decades. Two governments, working in partnership, will deliver this key part of the Network North Wales.”

Secretary of State for Wales Jo Stevens added: "The UK Government is investing in Wales' future and unleashing our country’s economic potential.

"We promised we would deal with the historical under-investment in Wales' rail network and announcing at least £445 million in the Spending Review delivered on that pledge.

“Working alongside Welsh Government it will mean brand-new stations, upgrades on the line in places like Padeswood and more and faster trains on the key lines across North and South Wales, connecting people with jobs and helping to grow the economy.”

Wigan to Bolton electrification complete

A £100 million electrification of the railway between Wigan and Bolton is officially complete now that overhead power lines have been entered into service.

Overnight on Saturday 26 July, Network Rail teams unveiled new train driver signage and removed barriers at stations which have seen platforms extended in the final stage of the major multi-year investment.

It follows successful test train running and regulatory sign-off in recent weeks to commission the newly installed infrastructure along the 6.5-mile route between the two towns.

The £100 million investment from the Department for Transport has been delivered by Network Rail in partnership with its supply chain and train operating partners.

Now complete, it means cleaner and quieter trains are able to run under

electric power along the route.

It also enables operators to run longer trains with more carriages over further distances in future, improving train connectivity across the North West of England.

Since 2022, the project has seen: 21km of power lines installed; 414 new overhead line equipment stanchions erected; six road bridges and one footbridge completely reconstructed; modifications to 17 bridges and two-level crossings; signalling and track upgrades completed; and platform extensions at Hindley, Westhoughton and Ince stations

Kathryn Berry, Network Rail scheme project manager, said: “It’s a very proud moment to see this newly electrified railway line enter into service after many years of hard work to modify bridges, level crossings and stations to make way for the overhead power lines.

“I’d like to thank our supply chain, local partners, train operators and lineside neighbours for their patience during construction. Now complete train services will be able to run in electric mode, providing quieter and more reliable journeys, whilst improving air quality for communities along the 6.5-mile route.”

Lea Green station authorised

The Office of Rail and Road (ORR) has authorised significant upgrades to Lea Green station in St Helens, Merseyside. The station improvements include a new station building and multistorey car park, and are part of a larger project which includes improvement to local transport infrastructure.

ORR’s authorisation covers the new station building, which replaces the previous building constructed in 2000. It also includes the integrated multi-storey car park, which more than doubles parking capacity at the station, as well as the new station forecourt,

public realm improvements, passenger information systems, and other upgrades.

ORR’s authorisation is a key milestone in getting new, upgraded, or renewed infrastructure, such as Lea Green Station, ready to open. It confirms that standards on areas like health and safety, accessibility, environmental protection, and reliability and availability have been met.

ORR has worked closely with

Network Rail’s Safety Review Panel to support Northern, which operates Lea Green station on behalf of Merseyrail, and the wider project team, through the authorisation process, ensuring that important checks and surveys were carried out. Northern shared its final documentation with ORR on 4 August, and ORR worked quickly so the station could be authorised on 7 August.

Steve Fletcher, deputy director, engineering and asset

management at ORR, said: “This is an important step for improving rail connectivity on Merseyside, and we look forward to seeing the upgraded infrastructure open to passengers soon.

“We’re pleased to have played our part in getting Lea Green Station ready to open. Our team worked closely with Northern to support them through the authorisation process, just as we do for new trains and infrastructure across the country.”

Pioneering work boosts tunnel performance

The South Eastern Railway has completed a 10-week programme of essential repairs in the historic Blackheath tunnel between Charlton and Blackheath stations that will help to improve reliability and safety for passengers.

Services return to the normal timetable from today along the Woolwich and Bexleyheath routes following the re-opening. There will be two trains per hour to Cannon Street via

Charlton and Blackheath stations, which previously ran via Greenwich when the tunnel was closed.

The 175-year old Victoria-era tunnel has undergone a pioneering strengthening and waterproofing process, believed to be the first of its kind in the UK and potentially the world.

Engineers injected expansive grout into the pockets of sand and gravel surrounding the tunnel to strengthen the ground. This innovative

technique knits and compresses the loose material tightly together.

A further layer of grout was applied to the back of the tunnel lining to waterproof the worst-affected areas, helping to preserve the brickwork and track, signalling, and other railway equipment in the tunnel for years to come.

The techniques trialled and used successfully in the Blackheath tunnel during this closure will now be replicated across other parts of the rail network.

David Davidson, chief operating officer for the South Eastern Railway, said: “Over the last 10-weeks we’ve completed a groundbreaking programme in the tunnel that will improve reliability by strengthening and waterproofing the structure to better protect the railway.

“Savings from this approach are estimated to be around £10 million and this can be reinvested across the network to deliver more improvements that will keep passengers moving.”

“Last summer our engineers cleaned soot from the tunnel lining, carried out detailed surveys and replaced thousands of bricks to stop water getting in. This year we’ve installed a new tunnel lining, rebuilt drainage systems and completed essential track work, including the removal of the waterlogged sections known as ‘wet beds’.

“I want to thank our customers for bearing with us while the tunnel was closed for this work to deliver better journeys.”

GB Railfreight (GBRf), backed by Infracapital, has unveiled its new Class 99 locomotives at its Peterborough headquarters.

The new fleet, which represents a £150 million investment from GBRf, will revolutionise Britain’s rail freight network. Representing a major leap forward for sustainable transport. The Class 99s can run on both electricity and renewable fuels, offering customers the most sustainable freight solution on the market and halving carbon emissions.

These new locomotives, which were manufactured by Stadler in Valencia, will move a vast range of consumable goods and materials across the country. They will support critical projects and stock shops nationwide.

Lord Hendy of Richmond Hill, Minister of State for Rail, said of the Class 99: “Major private sector investments like this £150 million commitment to revolutionary Class 99 trains, demonstrate the confidence the rail freight industry has in its future under this Government.

“With robust protections for fair network access and ambitious growth targets a part of our plans for Great British Railways, we're ensuring the rail freight sector has what it needs to thrive so it can continue removing thousands of HGVs from our roads whilst delivering huge economic benefits across the country.

“I look forward to seeing the Class 99s entering commercial service

A million green miles

Network Rail’s electric vehicle fleet in operation across the South of England hit a major landmark in July with the vehicles reaching a total combined distance of one million miles since the rollout began.

The electric vehicle fleet has been used by different teams across Network rail’s Southern region, which connects London with Kent, Sussex, Surrey, Hampshire, Dorset, Wiltshire and East Devon since the first

vehicle arrived in November 2022 and recently hit the collective one million mark of miles driven, helping play its part in reducing carbon emissions. This has reduced emissions by approximately 285 tonnes, equivalent to the electricity use of over 270 UK households.

The electric vehicle fleet is largely used by Maintenance and Project teams and electric vans for Mobile Operations Managers, the railway’s first responders, are also being tested to understand their suitability.

GB Railfreight unveils advanced locomotives

later this year and seeing the transformative impact they’ll have in decarbonising our rail network.”

John Smith, CEO of GBRf, commented: “The Class 99 locomotives set a new benchmark for performance and sustainability in UK rail freight. With hybrid capability, these locomotives provide the resilience and flexibility our customers need to meet today’s demands and tomorrow’s standards while supporting the UK’s drive towards net zero.”

The Class 99s are designed to power the future of freight. By running on electric lines where available and switching seamlessly to renewable fuels elsewhere, the Class 99s ensure that goods arrive at their destination sooner and more reliably, all whilst dramatically reducing the industry’s carbon footprint.

The launch event at GBRf’s Peterborough HQ on 17 July brought together industry leaders, customers, and stakeholders to witness the arrival of a new era in sustainable transport.

Andrew Pakes, MP for Peterborough, said: “Peterborough is proud to be at the forefront of Britain’s rail freight innovation. The new Class 99 locomotives are a game changer for our city and the national effort to build a greener, more sustainable future.

This investment will help cut emissions, create local jobs, and drive economic growth across the region. I am proud to see our city playing such a key role in shaping the future of rail freight.”

Once testing is complete, the new locomotives will enter commercial service this winter.

The Class 99 was officially unveiled at InnoTrans in Berlin last year (pictured).

As the railway celebrates its 200th birthday this year, Network Rail is committed to investing in technologies to reach Net Zero by 2050. This has included transitioning its standard road fleet towards electric vehicles. Currently, 10% of the Southern region fleet is now electric with aims to double this by April 2026.

Network Rail has also been working to reduce the emissions when it comes to charging the vehicles and has introduced a Papilio3 unit, a charging hub with solar panels on the roof, to provide cleaner charging for the electric vehicle fleet based at the Basingstoke Rail Operating Centre.

The Papilio3 is made from a repurposed shipping container and the solar panels can produce enough energy each year to drive an electric vehicle approximately 64,000 miles, more than twice around the world.

Sarah Borien, Network Rail’s regional head of Sustainable Growth, said: “As one of the greenest forms of mass transport, rail is a key mechanism for the delivery of net zero in the UK, but there is more we can do keep our emissions as low as possible. The rollout of zero emission vehicles is a key part of our decarbonisation plan, which is on track to deliver net zero carbon emissions by 2050.”

REPORT BY COLIN WHEELER

TRACK SAFETY IN FOCUS: A HOT AND BUSY SUMMER

COLIN WHEELER EXAMINES THE INCIDENTS AND ACCIDENTS KEEPING THE RAIL ACCIDENT INVESTIGATION BRANCH BUSY.

In July, the Office of Rail and Road (ORR) published its annual report which includes its annual assessment of St Pancras High Speed. The report refers to Governmental plans to reduce the administrative burden of regulation on the industry generally and the ORR’s aspiration to encourage private investment in the railway.

I support without reservation the report’s call for “clear accountability and visible safety leadership” together with “a more inclusive and resilient safety culture.” These aspirations, I suggest, will be best realised by building new organisations dedicated to each railway within the new Great British Rail organisation.

Referring to enforcement action taken, the report highlights what it describes as “high potential risk events” especially “level crossings, signals passed art danger and over-speeding.” Agricultural risks also increase at harvest time where there is a peak in user operated level crossings use.

There is specific reference to the freight train derailment in Audenshaw on 6 September 2024 which, it states, “exposed a weakness in maintenance arrangements”. I recall learning how difficult it can be to detect decay in longitudinal timber bearers found on underbridges. There are always alternatives available. I recommend prioritising the replacement of all under bridges with timber longitudinal bearers.

USER WORKED CROSSING FATALITY AT BAX

Bax crossing between Sittingbourne and Teynham in Kent is manually worked by users. On 13 July, a train collided with a van, fatally injuring the van driver.

The crossing has gates either side of the railway and signage instructing how it should be used. It is fitted with a miniature stop lighting system showing a green light when it is safe to cross. As trains approach, the lights change to red and an audible alarm sounds. The crossing is also fitted with telephones so that users crossing with slow or large vehicles or animals can contact the signaller. The Rail Accident Investigation Branch (RAIB) is investigating the collision.

NORWOOD JUNCTION STATION NEAR MISS

On 1 July at 09:52, a train operated by Arriva Rail London departed from Norwood Junction Station with a manual access ramp still attached to it. The ramps are used to “facilitate boarding and alighting for mobility scooters and wheelchairs”, and should be removed before the train departs. At this station, staff had attached the ramp at a doorway for a mobility scooter user.

The train driver was not aware that the access ramp was attached when the doors were closed.

The train began to move with the ramp still attached and, as it was dragged, a member of staff and a member of the public were forced to take action to avoid it. After travelling 160 metres, the ramp struck a fence at the end of the platform and fell away from the train.

Platform staff alerted the signaller, and the train was taken out of service at New Cross Gate. The ramp was damaged, but no injuries were caused. RAIB has begun its investigation.

DERAILMENT AT DENBIGH HALL SOUTH JUNCTION

On 26 June at 12:27, a London Northwestern Railway passenger train derailed on the switch diamond crossing at this junction on the West Coast Mainline. The train was travelling at just 15mph after leaving Bletchley Station. There were no reported injuries to the four staff members on the train.

Some lines through the junction remained out of use until 16:05 on 29 June for train recovery and infrastructure repairs. Due to what is described as “a technical problem”, the train was only operational if driven northwards from the opposite end. A failed on-track machine had been stabled earlier that day on the only signalled track from the north end of Platform 4.

Operating Centre staff decided to allow the train to travel in the wrong direction on the southbound Up Slow. This required the signaller to instruct the driver to pass the north end platform signal at danger and travel to Denbigh Hall South Junction without the protection normally afforded by the signalling interlocking.

The signaller’s intention was that the train would cross onto the Down Slow at the junction and would then return to normal signalling control for its northwards journey to Kings Heath Depot near Northampton.

RAIB’s investigation will include the actions of those involved, how out of course movements are determined and validated, management of staff, and underlying factors.

SHEFFIELD TRAM ACCIDENT

RAIB is currently investigating an accident involving pedestrians and a Sheffield tram that occurred at Stanforth Road crossing at 16:14 on 22 June. A Supertram collided with two pedestrians, both described as “young people”. One was seriously injured. The crossing is south of the road junction where Woodburn Road meets Staniforth Road. The pedestrians had travelled north along Woodburn Road and were moving eastwards over the crossing.

RAIB’s investigation will include the audibility of warnings at crossings, instruction and assessment of tram drivers, and the management of risk as well as “the wider strategy of South Yorkshire Future Tram Ltd”.

COLLISION OF TRAIN AND LOADED AGRICULTURAL FARM TRAILER

This accident occurred at Nordan Farm crossing near Leominster in Herefordshire. At around 10:17 on 22 May, the 08:30 Cardiff passenger service struck a loaded agricultural trailer that was being hauled by a tractor over the user worked level crossing. The train was travelling at around 80mph when it struck the trailer. The trailer became detached from the tractor and wedged under the front of the train.

In addition to the train and trailer there was also damage to lineside equipment and a second level crossing. Six passengers and eight staff were treated for minor injuries. The tractor driver was uninjured.

Nordan Farm crossing is user-worked and has fitted telephones so users can obtain permission from the signaller before opening the crossing gates and crossing the railway. RAIB is investigating and initial evidence indicates that the tractor driver had telephoned the signaller before using the crossing.

REPORT BY DAISY CHAPMAN-CHAMBERLAIN

THE FUTURE OF RAIL CAREERS

DAISY CHAPMAN-CHAMBERLAIN CONSIDERS WHAT JOBS MAY EMERGE OVER THE NEXT CENTURY TO MEET THE INDUSTRY’S EVOLVING NEEDS.

Roles in rail are enigmatic. On one hand, many of them would be recognisable to railway employees a hundred years ago – think driver, or guard. On the other, many would be unfathomable – for example, social media manager or digital signaller.

In the next hundred years, many roles will likely remain similarly recognisable. We’ll still need drivers, station staff, and maintenance workers and, with significant skills gaps looming in roles ranging from systems engineering to electrification, we can hope that we will see growth in these under-served areas too. But what new roles will arise, and which current positions will increase in importance in the railway of the future?

CYBERSECURITY ANALYSTS

An increasingly digitised and connected age leaves the railway ever more vulnerable to cyber attacks and other incidents. In September 2024, public rail WiFi services were suspended at 19 railway stations after messages about terror attacks appeared on peoples' devices and the British Transport Police said it had received various reports of imagery "intended to incite religious hatred". From WiFi vulnerability to the risk of hacking in signalling and ticketing, skilled staff who are able to protect, detect, and respond to cyber incidents will become increasingly important.

DATA ANALYSTS & AI ENGINEERS

For good or bad, AI is on the rise, and the industry needs to be equipped to

respond to the challenges and opportunities it presents. Similarly, for an industry focussed on sustainability, inclusion, and precision, the water-hungry and biased nature of AI will need to be challenged by humans to maintain balance and ensure appropriate use. AI has potential in analytics, optimisation, transport modelling, and beyond, providing rich data-led insights, and will need staff who are able to understand and appropriately use AI technologies without compromising human creativity and interaction.

SUSTAINABILITY AND CLIMATE RESILIENCE OFFICERS

As major weather events increase in frequency and as we see more associated incidents (for example, landslips and flooding), sustainability initiatives are becoming more than a nice to have – they are an essential feature of the industry for which staff will be increasingly sought in the future. From having staff with ring-fenced funding who can lead on initiatives at a targeted level (e.g. where cliffs or sea walls are at risk), through to regional and national programmes aimed at improving biodiversity or reducing emissions, sustainability officers will serve a critical role in both rapid incident response and long-term planning and prevention.

HUMAN FACTORS SPECIALISTS

The old saying ‘the railways would be perfect if not for the passengers’ certainly needs to be retired within the next century – ideally as soon as possible. With that in mind, we need to ensure railways are humancentred and human-led. As societies and usage patterns change, remaining flexible and able to meet fluctuating passenger needs will be essential to railway growth. Having staff who study how people interact with railways, how usage patterns change, and how railways can be made easier, safer, or simpler to use, will play a meaningful role in marrying the complexity of the future railway system with human nature.

As with all crystal ball-gazing, we can truly never predict where the future will lead us,

but the above roles almost certainly have a place in the future of rail. However, if rail goes in a stranger direction, perhaps we’ll end up seeing some of the following positions:

Porter

Once a hallmark of rail travel, are railway porters a role we should revive? From assisting passengers with queries when in the station to helping load luggage and hold dogs, as we see a growth in leisure travel across rail, could porters become an essential part of rail travel again?

Quiet carriage enforcement officers

We’ve all given the classic ‘British tut’ at someone loudly using their phone in the quiet carriage but will we see staff in the future who, like librarians, defend this onboard sanctuary? At the very least they could hand out earplugs.

Railway cat care officer

The Lanesborough hotel in London is home to Lilibet, a Siberian Forest cat who has a hotel cat committee tending to her every whim. With so many famous railway cats (and other animals) up and down the rail network, is this petpampering role one which we should seek to emulate?

Railway beekeeper

Multiple rail sites now play host to beehives – one of the most recent examples being from TransPennine Express, which has installed beehives at Northallerton. Like hotel cat caretakers, should we have specific railway beekeepers who travel the network, caring for hives and harvesting honey?

Railway historians

Ending on a serious note, as we face increasing numbers of retirees out of the sector, ensuring we retain the knowledge of the past

is essential to supporting a safe and productive future. Having systems and staff in place who can capture knowledge, log projects, record successes and failures, and disseminate knowledge, are central to future safety, innovation, and success.

‘Historian’ may not be their title, but regardless of the designation, we must ensure that we retain the lessons of the past as we move into the future, and that digital processes and AI enhance human knowledge rather than diminish it.

About the author: Daisy Chapman-Chamberlain is specification manager at Transport for the North. She focusses on improving transport systems, accessibility, safety, and beyond. She is also the chairperson of the Oxfordshire Community Rail Partnership. Daisy can be reached via LinkedIn.

TRAINING FOR A BETTER TOMORROW

RAILSTAFF HAS REPORTED REGULARLY ON THE ACTIVITIES OF THE REBUILDING FUTURES ALLIANCE, THE NOT-FOR-PROFIT ORGANISATION DRIVEN BY A SINGLE MISSION: TO HELP EXOFFENDERS FIND MEANINGFUL CAREERS IN TRANSPORT.

Founded by transport expert Chris Leech MBE, Rebuilding Futures Alliance (RFA) works to connect the many ex-offender support charities spread across the UK with major transport employers to get people into work –and stay there.

The organisation’s approach aims to not only help relieve pressure on prison places but also break the cycle of criminality amongst the UK’s low-risk prison population by offering them the chance to learn a skilled trade across Britain’s rail, bus, and metro networks.

Launched in February this year, RFA has attracted high-profile support from actors Stephen Graham and Hannah Walters, as well as partnerships with companies and organisations from all corners of the transport industry. The past few months have been particularly busy, with pledges of support arriving from rail firms up and down the country.

NEW PARTNERS

In the first round of good news, early June saw Transport for Wales (TfW) announce it had become the first transport combined authority to support RFA’s mission. The Welsh Governmentowned organisation is committed to supporting wider social and economic outcomes and this dedication is highlighted by its embrace of RFA’s work in supporting those from marginalised groups secure sustainable careers.

Tina Rees, head of recruitment and onboarding at Transport for Wales commented: “We are committed to improving the diversity and inclusivity of our workforce and we've already seen success with our pathways programme, which supports ex-offenders in reentering the workplace through our Routes into Employment placement scheme. It focuses on rehabilitation back into a working environment, building relationships, understanding our business and developing key employability skills.

"This initiative aligns with our strategic commitments, and we are pleased to partner with the RFA…to create a framework and toolkits that incorporates best practices for attracting and retaining individuals with convictions.

"The partnership will enable us to provide paid placements in the workplace, equipping participants with essential employability skills aimed at rehabilitation and preventing re-offending in the future. We’re delighted to support the RFA and look forward to working together to transform lives, reduce re-offending, and create pathways to employment opportunities.”

TfW's support will play a vital role in advancing key initiatives led by the RFA and will help with employer engagement and advocacy efforts, particularly through its procurement framework. A central element of this support includes the implementation of the RFA's Automated Tracking System (ATS), ensuring every candidate and employer is guided through the process and supported to achieve the best possible outcomes.

The ATS is designed to support candidates throughout every step of the recruitment journey. It allows individuals to register in a central Talent Bank and apply for roles that match their skills. Employers can post vacancies and manage applications via a streamlined, customisable platform.

The system monitors candidate progress, pinpoints where individuals tend to drop out, and delivers tailored support where needed. This allows RFA and its partners to provide timely, targeted interventions that help candidates stay engaged and on course.

“We are delighted to be collaborating with Transport for Wales,” said Gabriella Ellison, CEO at RFA. “Their backing allows us to expand our reach and continue the work of challenging stigma, building confidence, and unlocking opportunities for individuals to transform their lives and that of their communities.”

EVEN MORE SUPPORT

Later on in June, RFA announced that three further transport firms had joined its cause, with Merseyrail, Go Ahead, and Angel Trains all committing to helping create jobs and provide training.

“As a company we are built on innovation and sustainability, so giving people a second chance in life to make a difference that benefits others makes complete sense to us,” said Angel Trains’ Malcolm Brown. “That’s why we are proud to join forces with the RFA to tap into what will hopefully be a highly motivated group, breaking that cycle of reoffending and helping improve Britain’s railways now and for the future.”

Neil Grabham, managing director at Merseyrail, added: “We are delighted to be a founding member of the RFA. For over 20 years, Merseyrail have been at the heart of the communities we serve, driving growth, providing jobs, and supporting those that live and work across our region.

“Inclusion is at the heart of this and from delivering world-leading service to customers who need assistance to travel to vocal support of marginalised groups, we have actively sought opportunities to listen, engage and empower. This new partnership will build on that, aiming to break the cycle of reoffending by providing people with meaningful and rewarding employment, helping them to rebuild their future.”

Indeed, in July RFA announced that it had brokered a partnership between Merseyrail, the Department for Work and Pensions, and charitable organisation Inside Connections to deliver a series of bespoke courses in preparation for employment across the Liverpool region.

The programme combined in-depth skills training, values-driven education, and hands-on experiences to equip candidates for careers in the transport sector. It encompassed key workplace essentials such as Health and Safety, teamwork, and professional communication, and also featured training tailored to Merseyrail’s company values, giving

UK transport operator.

Merseyrail also provided a guided tour of its network and facilities allowing participants including care leavers and ex-offenders to visualise themselves in a professional environment – a first for many in attendance.

BREAKING DOWN BARRIERS

The work of RFA and its partners is both commendable and vital. It not only taps a valuable resource pool for rail industry recruitment but also makes a tangible difference to people’s lives.

Mark Libby, regional manager (North East) at Centre for Social Justice, is well placed to comment on the importance of the initiative. Having served time in prison himself, he has made the most of the opportunities presented to him since his release and now works hard to improve the prospects of those who find themselves in similar circumstances.

“Prison is a huge waste of time and talent, the waste remaining long after release,” he says. “The hardest time of my sentence started when I returned home. As a prison leaver I know firsthand the burning desire to rebuild, and the crushing reality of the barriers preventing this being achieved.

“Many of those I met were competent and capable, potential assets to any industry or employer. More so, these people were resilient, driven and intrinsically motivated to prove themselves. Loyal, eager and grateful, yet too often denied opportunity through no fault in their ability.

“Rebuilding Futures Alliance offers a pathway to harness this workforce. A chance not just for the prison leaver, but for employers to strengthen their organisation and add value to their business.”

South

Eastern Railway invests in careers

South Eastern Railway has marked a major step in its ambition to build a modern, inclusive, and highly skilled workforce, as Rail Minister Lord Hendy joined colleagues to celebrate the opening of its new careers and skills hub in Ashford on Friday 11 July.

The centre – known as Connect 38 – is situated a short walk from Ashford International railway station and brings together recruitment, digital learning, and professional development under one roof, creating a dynamic environment for new starters and existing colleagues to grow their careers on the railway.

Demand to join South Eastern Railway is growing exceptionally quickly, with more

than 30,000 job applications in the last year alone, compared to just over 14,000 the year before. Connect 38 represents a significant investment in the company’s people, helping to more than double the capacity for recruitment and training and providing the next generation of talent.

From train drivers and engineers to customer service and digital specialists, the centre will support hundreds of apprentices, offer targeted pathways for school leavers, veterans, and career-changers, and deliver on the Government’s skills agenda.

Rail Minister Lord Peter Hendy said: “Under public ownership, South Eastern Railway is making real changes that not only improve the lives of passengers but staff and local

Greater Anglia hosts emergency response exercise

Greater Anglia recently tested emergency responses to a major rail incident, as it hosted a significant two-day live exercise in Norwich.

The exercise, held on 9 and 10 July, involved more than 200 emergency service, rail, and disaster support staff, who attended Greater Anglia’s Crown Point depot and Carrow Road stadium.

It tested the plans and procedures of emergency service and rail industry organisations (including Greater Anglia) in the event of a major incident. In the scenario tested, a train had derailed after hitting a landslide. The incident had left the doors blocked and had injured the driver and many passengers on board.

A total of 40 volunteer actors played the parts of passengers on the train, which, for the exercise, was located in a segregated area of the depot. The actors were each given scenario cards with prompts about how to act, to make the situation as real as possible. Some were even daubed with special make-up to make injuries, such as leg fractures and head wounds, look realistic for the emergency services to then treat as part of the training exercise.

The company’s 40-strong voluntary humanitarian assistance team called the Incident Care Team, was also involved. Their training allows them to respond to a major incident, such as a crash, and provide emotional and practical support in the following hours and days to those involved and their families.

Eastern Railway

communities too. This is exactly what we want to see operators doing, offering skills and training to ensure their workforce is open to everyone, from school-leavers to careerchangers to veterans.

“Through this investment, we will see more and more skilled, rewarding careers in the rail industry open up as Connect 38 breaks down barriers to opportunity, drives economic growth and supports the Government’s Plan for Change.”

Neil Robertson, chief executive of The National Skills Academy for Rail (NSAR), added: “Southeastern were one of the first operators to embrace apprenticeships and have always taken training very seriously. This is an exciting new opportunity. Knowing them as we do, we expect to see strong social value created alongside the development of new skills.

“With a wide range of jobs available across the rail industry, initiatives like this help to strengthen routes into rail and ensure the sector attracts the talent it needs for the future.”

South Eastern Railway brings together the publicly owned train operator Southeastern and infrastructure provider, Network Rail Kent Route, under a single leadership team.

Daughter follows in father's footsteps

East Midlands Railway (EMR) has celebrated the graduation of 12 new trainee drivers at a special ceremony held in Derby, including a touching surprise where a long-serving father proudly handed over the symbolic train driver’s key to his daughter.

Among the new graduates was Alicia Oldham, 32, who was presented with her train driver’s key by her father, Ian Oldham, a seasoned train driver with more than 30 years of service at Nottingham.

“It’s been incredible,” said Alicia. “My dad has worked on the railway for 31 years and having him here to pass me my driver’s key, as a driver himself, is phenomenal. It’s a moment I’ll never forget.”

Speaking at the even Ian, 57, shared his pride in Alicia’s success: “I’m extremely proud. Alicia has worked so hard, it’s a tough course, and we all knew she’d get through it. She’s done us all proud.”

The family has a long-standing connection to the railway. In addition to Alicia and Ian, Ian’s son Curtis also works at EMR as a technician at Eastcroft Depot in Nottingham, and Ian’s grandfather served as a train guard in city for over 50 years.

The ceremony also marked a milestone for EMR, as this graduating class is the first with a near 50:50 gender split, a significant step forward in making the rail industry more inclusive.

The 12 new train drivers officially completed their training on Friday 1 August and are now taking the next steps in their careers on the railway, helping to keep the East Midlands network moving.

REPORT BY DAVID SHIRRES

RAILWAY 200 AT SEA

One iconic steam-powered London & North Eastern Railway (LNER) icon weighs 693 tonnes and is 240 feet long. It also has a 2,100 hp triple expansion steam engine which can be seen in operation from the engine room alleyway.

This is the Paddle Steamer Waverley which was built for the LNER in 1946 to replace her namesake that was sunk at Dunkirk. She was the last paddle steamer built for service on the River Clyde and operated the LNER’s steamer routes from the LNER’s now abandoned pier at Craigendoran near Helensburgh.

LINK TO THE PAST

By the early 1970s Waverley had become not just the last Clyde paddle steamer but the world’s last seagoing paddle steamer, and in 1973 Caledonian MacBrayne (CalMac) took the decision to withdraw the ship from service due to increasing costs and reduced steamer traffic from increased car ownership. But instead of sending her to the scrapyard, CalMac gifted the ship to the Paddle Steamer Preservation Society (PSPS) for £1 and, after much work, the PSPS was able to return Waverley to service in 1975.

So started the ship’s 50 years in preservation. Operating and maintaining the ship, which requires an annual dry dock visit, is an expensive business. In 1981, Waverley received a new boiler. This was replaced by two boilers during her extensive £7 million refit in 2000 and 2003 which included significant work to comply with modern maritime legislation. In 2019, Waverley had to be withdrawn from service as both boilers had to be replaced. After a £2.3 million appeal was launched, new boilers were installed in 2020.

After almost 80 years of operation, Waverley has now been operating in preservation for twice as long as her commercial operation. During these years, the ship was supported by the skills and

expertise of numerous yards and specialised workshops. Now there is almost no shipbuilding on the Clyde, so the ship is increasingly reliant on its own engineers and volunteers who have also to comply with modern marine safety standards which are not written with paddle steamers in mind. Keeping the ship in an operational condition is a significant achievement by all concerned.

From her early days in preservation, it was clear that to generate sufficient income Waverley needed to sail beyond the Clyde to attract more customers. In 1977, she left Scottish waters to sail from Llandudno and Liverpool. The following year she had four weeks of cruising on the south coast and the Thames when she sailed into London for the first time.

In addition to the Clyde, this year’s current sailing programme takes her to Oban and the Inner Hebrides, North Wales and the Mersey, the Bristol Channel and South West Wales, South Cornwall, South Devon, the South Coast, and London and the Thames Estuary.

ANNIVERSARY CELEBRATIONS

In 2025, the ship is celebrating Railway 200 as Waverley is as much part of railway heritage as it is of maritime history. As well as offering excursions, the Clyde steamers were an integral part of the commute for those who lived over the water from the Clyde piers. In 1890, the Caledonian, Glasgow & South Western and North British railway companies had a total of 10 trains leaving Glasgow between 16:00 and 16:30 to connect with competing steamer services on which passengers were only allowed two minutes to transfer between train and

IN THE RAILWAY’S 200TH YEAR, DAVID SHIRRES TAKES A LOOK AT ONE OF ITS MORE UNLIKELY ITEMS OF HERITAGE.

steamer and could carry no luggage.

A Railway 200 exhibition on the ship further explains this important part of railway history, with six boards illustrating the connection between railways and shipping. These include:

• A poster with LNER icons Waverley and Flying Scotsman.

• LNER paddlers: a description of the five paddle steamers operated by the North British Railway which became part of the LNER and of three steamers, including Waverley, which were built for the LNER. One of this was not a steamer. This was the DEPV Talisman, built in 1935 which was the first and only Diesel Electric Paddle Vessel in the UK.

• Clyde coast connections: an explanation of how there was early integration between rail and steamers with lines such as the Greenock and Wemyss Bay Railway being built to serve new piers to shorten journey times for both regular passengers and those on holiday.

• Railway posters of seaside destinations, most of which feature ships and piers.

• Southern Railway (SR) shows how it inherited and expanded a diverse network of ferry and excursion steamer routes to seaside resorts, the Isle of Wight, the Channel Isles and mainland Europe, and how paddle steamers played a vital part in these services.

• The Sealink Years: owned by the British Railways Board, Sealink provided a network of ferries between the UK, Ireland, and Europe operating from railway ports. It offered combined rail-ferry journeys to support mass tourism long before budget airlines became common.

To offer a special steam day out, as part of Railway 200 Waverley will also offer connections with the Isle of Wright Steam Railway and the Swanage Railway as part of her cruising schedule on the South Coast in September. These and other sailings can be booked at https://waverleyexcursions.co.uk.

Booking a cruise on the Waverley is a great way of helping preserve this unique example of railway and maritime heritage.

200 YEARS ON TRACK:

CELEBRATING RAIL TRAVEL WITH A SAFE FUTURE

THE RAILWAY 200 RAIL SAFETY PACK EDUCATES

CHILDREN ON SAFE, CONFIDENT TRAVEL, AND INSPIRES

LIFELONG PUBLIC TRANSPORT USE FOR A SAFER, SUSTAINABLE FUTURE.

As the Railway 200 campaign marks two centuries since the first public railway journey in the UK, many are looking back at the history of our national railway systems. However, it's also important to look ahead and invest in the future of our many railways.

Amulet is a proud sponsor of the Railway 200 Rail Safety Pack, which brings personal safety and travel awareness into classrooms. It focuses on children aged nine to 11, who are nearing the age when they may begin travelling on public transport independently.

Apart from understanding how to use the train safely, it’s important to raise awareness of the dangers of trespassing, of which there are 19,000 incidents on UK railways each year. As well as the devastating human costs, trespassing causes 750,000 minutes of train delay for passengers and £75 million in direct costs to the taxpayer.

For many children, the messages in the pack are their first structured introduction to rail safety and journey planning, knowledge that will serve them throughout adolescence and adulthood.

Chris Leech MBE, associate principal consultant at Tracsis – another sponsor of the pack – said:

“With hi-tech stealth-like trains travelling at colossal speeds, there has never been a more important time to educate young people on the consequences of trespassing and antisocial behaviour on the railway.

“I’m delighted to have collaborated with Amulet to create a fun and informative Rail Safety Pack to accompany the Railway 200 Inspiration train as it travels across the UK. The pack will actively encourage peer-to-peer education on how to travel on our amazing network confidently and safely.”

WHAT’S IN THE PACK?

The Railway 200 Rail Safety Pack is designed to be both educational and accessible. It includes exercises covering everything from spotting dangerous behaviours at stations to planning journeys using real train timetables. The goal is to promote good habits early: looking after your belongings, staying alert in crowded environments, and respecting railway infrastructure.

One of the standout exercises is a ‘spot the dangers’ activity that asks students to

identify eight unsafe behaviours in a busy station scene, ranging from trespassing to distractions like headphone use. Key messages are reinforced throughout the pack in clear, child-friendly language. Slogans like ‘STOP. WAIT. WALK.’ are used to remind young people how to behave safely near railway crossings. The accompanying instructions encourage discussions with adults or teachers, creating an opportunity for dialogue about risky scenarios and how to avoid them.

To help pupils understand how to plan a train trip, a sample Northern timetable between Leeds and Carlisle is included, where pupils must calculate departure and arrival times to meet a travel requirement. It’s an early but essential lesson in logistical thinking and using public transport responsibly.

The activity pack also addresses theft prevention, reminding students that personal items such as phones, tablets, and bags should be kept secure and out of sight.

Created in the style of the award-winning Rail Safety Badge for UK Scouting, the resource features a special lesson plan developed by Open University lecturer Stuart Wroe.

Teachers are encouraged to integrate the materials into their lesson plans, and the activities are designed to spark discussion with parents and carers at home. In many cases, the activity pack provides the first structured conversation between children and adults about travelling independently, especially for pupils preparing to transition to secondary school, when solo travel often begins.

FORGING A LONG-LASTING RELATIONSHIP

While the campaign is pegged to the Railway 200 celebration, its impact is designed to be long-lasting. The use of public transport is very much part of the UK’s transition to net zero. Encouraging safe, confident rail travel at an early age makes it more likely that children will become lifelong users of public transport.

Instilling a sense of shared responsibility among future passengers has knock-on effects on the entire network, reducing incidents, improving passenger behaviour, and supporting station staff and train operators in creating a more positive travel experience for all.

Businesses operating in and around railways need to engage with the people affected by our services. We want to deliver meaningful social value, using our knowledge and experience to help educate and support the next generation in this instance. By being members of the

Rail Forum and active partners in the Rail Safe Friendly programme, businesses can help bring safety education to schools nationwide.

Together, organisations and communities can help make rail travel safer, smarter, and more socially responsible for everyone. Here’s to the next 200 years of rail travel!

The Railway 200 Rail Safety Pack is on board the official Inspiration Train, a special train touring the country as part of the Railway 200 celebrations. It is bringing together schools, communities and railway partners to share stories from the past and hopes for the future of rail.

REPORT BY LIAM JOHNSTON

THE SILENT PLATFORM: WHEN A TRAIN FAILS TO ARRIVE

Sometimes, there are platforms where trains fail to arrive. Not because of engineering works or signal failures, but because something more profound has occurred, something deeply human that leaves behind silence, sorrow, and questions without easy answers.

This is the silence that follows a life lost on the railway.

Most people view the railway as a place of motion and momentum: journeys beginning, destinations reached, lives in transit. But for some, tragically, it becomes a final stop. And for those of us who work on the railway, the drivers, signallers, station staff, engineers, and cleaners, that moment can leave a lasting emotional mark.

At the Railway Mission, our role begins when the silence sets in.

GRIEF ON THE NETWORK

When someone takes their life on the railway, it is not only a private tragedy for a family, but a public shock that reverberates across the network. Though the incident may last only minutes, the emotional consequences linger for days, weeks, even years.

Consider the driver who sees something no one should have to see, who has no choice in what they witness but must live with it afterwards. Or the station staff who are first on the scene, tasked with making rapid decisions amid chaos, often while also supporting distressed passengers. Consider the witnesses on the platform who find themselves caught in a traumatic moment for which nothing in life could have prepared them.

Then there are the lesser-seen roles, the signallers who must reroute trains and isolate the area, the engineers or cleaning teams called in after the incident, the supervisors who have to manage logistics while managing their own shock.

These aren’t just operational roles. They’re human beings. And while timetables resume and public announcements move on, many staff members are left carrying an invisible weight. Trauma doesn’t clock off at the end of a shift.

but with connection. You don’t have to believe in God to benefit from someone walking alongside you. You just have to be human.

TRAUMA IS A LONG JOURNEY

Trauma doesn’t follow a linear path. It doesn’t ‘get better’ on schedule. You can’t treat it like a delay to be resolved or a fault to be cleared. It’s a journey, and everyone walks it differently.

Some staff return to work quickly; others need weeks or months. Some show no visible signs of struggle, until one day, the weight of it all catches up. That’s why the Railway Mission doesn’t walk away after the headlines fade. We stay connected. We check in. We build relationships of trust, so people know they can turn to us when they’re ready.

We are also there for the long-term stressors, the slow, grinding pressures of shift work, public abuse, understaffing, and fatigue. Not every trauma is a sudden event. Some are the result of quiet, constant erosion, and those deserve care too.

HOPE BEYOND THE SILENCE

This isn’t an easy article to read. It’s not meant to be.

The railway is one of society’s most critical infrastructures, but at its heart it is powered by people. And people carry burdens. They grieve. They fear. They struggle. But they also hope. They endure. They heal.

At the Railway Mission, we believe in hope as a discipline, not blind optimism, but the

patient, determined belief that even in the darkest places, light still finds a way through. We carry that hope, sometimes gently, sometimes boldly, into every station, signal box, and staff room we visit. We don’t promise quick fixes, but we promise not to walk away.

WHAT YOU CAN DO

If you’re a manager, colleague, or team leader, take a moment to look beyond the operational. Ask your people how they’re doing, not just as workers, but as human beings. Make space for conversations that aren’t about performance, but about wellbeing.

If you’re struggling, please know this: you are not alone. There is no shame in needing support. The strongest thing you can do is speak, and there are people ready to listen.

A FINAL THOUGHT

The next time you're standing on a platform and the train is late, or a station is quieter than usual, pause. You might not know the story behind that silence, but someone does. Someone may be hurting. And someone, quite possibly one of us, is standing quietly nearby, offering comfort where it’s needed most.

Because sometimes, the most powerful ministry we offer is simply to be present on the platform where the train never arrived. If you or a colleague is struggling with emotional distress or trauma, support is available. Speak to a Railway Mission chaplain. You are not alone. Help is here.

You can read our Post Incident Report at www.railwaymission.org

RAILSTAFF AWARDS HALL OF FAME BESSIE MATTHEWS

Bessie Matthews is a freight train driver for GB Railfreight. In 2022, while working as a trainee shunt driver for Freightliner, she was declared the RailStaff Awards’ Rail Person of the Year. The Award celebrates the success of the rail industry’s most extraordinary individuals and nominees are all people who have overcome adversity in their jobs, in their lives, and in helping others.

Bessie joined Freightliner in August 2021 and had immediately impressed her colleagues. While taking on a new role and all the extensive training that entails, she jumped at the opportunity to participate in other activities including playing a role in the Freightliner female Train Driver’s forum.

She was also nominated for her active role in promoting career opportunities for women in rail, as well as supporting Samaritans and other rail-related charities. She was the Samaritan’s top fundraiser for Samarathon in 2021 and was a key ambassador for its Christmas Star campaign. On top of this, she has built a wide social media following through X.com, helping promote and raise awareness of rail as a great career path.

She tells us about her shock at taking home the prize and her career journey since that night.

How did it feel to win the Rail Person of the Year award?

I'm still shocked that I won - I wish I could truly describe how it feels. Unreal is most likely the best word for it. I was up against some immensely talented, selfless, hardworking people, so it really came as a surprise when my name was called out. I was shaking!

How has your career developed since?

Since winning the award I have progressed on to the mainline and joined GB Railfreight. I'm very grateful to have been looked after so well by both companies. Winning the award definitely put my name out there further than I ever expected, with strangers on the railway congratulating me on my win. It was surreal. I made great friends on the night too, and they're still my friends today.

The RailStaff awards, my nomination, and then my win further inspired me to carry on with all the things I was nominated for: rail safety awareness, charity work and fundraising, advocacy for more women on the railway, and so on.

What are your plans for the future?

I'm very happy in my career at the moment, and I can see myself doing this forever; but when I'm a little old lady with ballast hip, and I'm deaf from the thrash of the freight, I would love to be at the front of the classroom. What a wonderfully rewarding thing it would be to teach the future generations of drivers.

What makes the RailStaff Awards so special?

It's so important to recognise the 'little guy' for all the work they do because, my goodness, the work is a lot and it's hard! I'm so proud of our industry and what everyone working within it gets up to. We're a mish mash of beautiful souls with thousands of stories and an eagerness to be better. I love that the RailStaff Awards sees employees for who they are - real people.

ALL ABOARD FOR THE RAILSTAFF AWARDS

With 2025 now halfway through it feels like we’re racing towards the end of the year. That means the biggest event in the calendar is almost upon us. But forget about Christmas and New Year - prepare yourselves for the RailStaff Awards!

On Thursday 27 November, the rail industry’s finest will come together at Birmingham’s NEC to honour the incredible people who keep our railway moving. But while the spotlight will be firmly on these exceptional individuals, it’s only right that we also recognise a few other players. Without further ado, we proudly introduce your host and independent judges for the RailStaff Awards 2025…

YOUR HOST FOR THE EVENING

This year, broadcaster, journalist, and former politician Michael Portillo will guide guests through the evening’s celebrations. Known for his warmth, wit, and unmistakable

© Michael Portillo

style, Michael brings a wealth of experience from the highest echelons of government and the world of television.

Michael rose to prominence as a cabinet minister, serving in a range of high-profile government roles throughout the 1980s and 1990s. Since stepping away from politics, he has built a successful broadcasting career, most notably as the host of a string of acclaimed railway documentaries including Great British Railway Journeys, Great Continental Railway Journeys, and Great American Railroad Journeys. His love affair with trains started when he owned a clockwork train set in his youth.

Beyond the tracks, Michael has fronted programmes on history, politics, and culture, and is a regular contributor to political discussion shows. His signature colourful jackets and engaging storytelling have earned him fans across the generations. With his passion for rail travel and natural charisma, Michael is the perfect host for this year’s RailStaff Awards.

THIS YEAR’S INDEPENDENT JUDGES

The RailStaff Awards celebrate talent from every corner of the industry, with individuals at all levels eligible for nomination across its 20 award categories. Choosing the winners is no easy feat, and the responsibility rests with our panel of Independent and Category judges.

Carefully selected from across the sector, our independent judges include:

Chris Leech – Founder & Board Member, Rebuilding Futures Alliance

Chris Leech MBE is an award-winning social value impact and youth crime mitigation consultant. Known for his expertise in building strong commercial relationships, Chris is an experienced non-exec-director who firmly believes that the prosperity of business and society are intrinsically linked.

Ellie Burrows – Managing Director, Southern Region, Network Rail

Ellie has over 25 years of experience in the UK rail industry, working in a variety of

route and regional roles within Network Rail and Southeastern. An experienced senior leader, she has led several business improvement programmes both for Network Rail and across the industry, including supporting the introduction of the Elizabeth Line.

James Holmes – Rail Sector Director, Amey

James’ career spans over 20 years, managing large teams and businesses in the transport, water, and energy sectors. He leads passionately on safety, embedding a progressive people and safety culture. James believes in creating environments where everyone is recognised for their achievements, enabling them to prosper professionally and personally.

Joe Parkes – Business Design and Organisation Director, West Coast Partnership Development

Before joining WCPD, Joe held several senior HR leadership positions within the logistics, manufacturing, and engineering industries, including chief people officer at ERIKS UK & Ireland and people director of NRS Healthcare. He is chairman and a nonexecutive director for a Multi-Academy Trust of Schools and is a fellow of the Chartered Institute of Personnel & Development.

Kirsty Derry – HR Director, Network Rail

Kirsty has 30 years’ experience in UK and global businesses. She joined the rail sector in 2015 and joined Network Rail in 2021.

Kirsty has led the strategic transformation of industrial relations to deliver significant business benefits and is supporting the industry’s transition to Great British Railways.

Marianna Busuttil – Rail Person of the Year 2024

A driver manager for GTR Southern, Marianna was the recipient of last year’s Rail Person of the Year Award. Marianna exemplifies dedication, compassion, and leadership in her role. She is a pivotal figure, particularly for new trainee drivers. Not only does she ensure they are fully supported throughout their training but also fosters a welcoming and encouraging environment.

Matt Atkins – Editor, RailStaff

Matt has worked in journalism and publishing for over 17 years. In that time, he’s managed, edited, and written for numerous trade publications covering industries as diverse as finance, shipping, recruitment, and rail. He joined Rail Media in 2021.

Monica Barbosa – Client Service Director, RSS Infrastructure

Monica has worked in the transportation sector for over 15 years, joining the railway industry in 2018. She has played a vital role in the rail supply community, actively promoting SMEs and apprenticeships. At RSS Infrastructure, Monica is instrumental in building and maintaining long-term client relationships, supporting business operations teams across the UK.

Nina Atwal – Head of Social Value, Alstom

During her career in rail, Nina has managed the CSR and Social Value commitments on the UK’s biggest train build and services contracts including the Elizabeth Line, London Overground, and more recently the HS2 Project. Nina works across Alstom’s UK and Ireland business identifying and delivering successful CSR and Social Value work.

Phil Hibberd – Group Head of Safety, Security & Sustainability at Transport UK

Starting his career as an apprentice engineer with British Rail, Phil’s 30-year career has seen him complete the management programme with English Welsh & Scottish Railways (now DB Cargo) and work for RSSB, where he helped shape the strategies of numerous organisations. In 2024 he joined Transport UK Group, providing leadership in risk management and sustainable development.

With 20 years' rail experience in various commercial roles, and 11 years prior in the airline sector, Suzanne brings a wealth of expertise in the development of customer focussed, commercially viable and competitive commercial strategies, as well as products to grow customer volumes, frequency, and spend, and drive modal shift from less green modes of air and car.

Tom Lydon – Head of Public Affairs, GWR

Tom has been head of public affairs at GWR since February 2025, having first joined the business in 2019. He is responsible for GWR’s stakeholder engagement across the entirety of its network from Cornwall to Carmarthenshire, working with government, MPs, councillors, and community groups to demonstrate the value of rail.

JOIN THE CELEBRATION

As the big event approaches, there’s still time to secure your ticket or nominate a Rail Staff Superstar – but why wait? We’d hate for you to miss out. See you in November!

and well done to all the winners.”Better protection for all on board

Boots on the ground are critical for ensuring the safety of staff and passengers alike. Body-worn cameras provide clarity and accountability while also enhancing security and improving operational insight.

This year, the Safety Person or Team Award is sponsored by HALOS Body Cameras, a global provider of bodycam hardware and software that’s proven across industries from private security and retail to transportation and logistics. HALOS’ technology is designed to excel in today’s most dynamic environments, including mass transit networks, which have become hotspots for crime.

"At HALOS, we believe the future of safety lies in the powerful combination of innovative technology and human responsiveness,” says HALOS CEO Alan Ring. "While tech can add a critical layer of protection, we recognise that no product can surpass the vigilance of a well-prepared safety professional or team. That's why HALOS is proud to champion the RailStaff Awards, celebrating the unsung heroes who keep our rail networks secure."

The dedication, professionalism, and quick thinking of our safety and security staff makes a lasting difference every day. Thank someone you know for their outstanding efforts by nominating at www.railstaffawards.com.

YOUNG RAIL PROFESSIONALS

MY JOURNEY AS A DEGREE APPRENTICE

MOLLY JEAN CROWTHER, CHIEF FINANCIAL OFFICER OF YOUNG RAIL PROFESSIONALS, TELLS US HER STORY OF CAREER CHANGE DURING UNCERTAIN TIMES AND

Iwasn't fresh out of school when I started my degree apprenticeship with Amey. Like many others, the Covid-19 pandemic had upended my career plans and made me rethink my future. I knew I needed to retrain but, financially and practically, I couldn’t afford to leave work and go to university full-time. That’s when I discovered the Network 75 programme offered through the University of South Wales, and everything changed.

Four years later, I’ve graduated with a 2:1 BA (Hons) in Business, focusing on Project Management and Work Winning. I've also built real-world experience in one of the UK’s most dynamic infrastructure consultancies. It’s been challenging, enlightening, and gratifying.

WHY A DEGREE APPRENTICESHIP?

For me, the decision to take on a degree apprenticeship was both practical and ambitious. The pandemic had forced a major reassessment, but it also opened an unexpected opportunity: to retrain, upskill, and grow in a new career while continuing to work.

The degree apprenticeship route allowed me to earn while I learned, removing the financial barriers that might otherwise have made a return to education impossible. But more than that, it gave me purpose, direction, and the chance to contribute meaningfully to live projects while developing academically.

STARTING OUT

The application process for Amey was smooth and well-organised, with clear communications and interviews that focused not on what I already knew, but on my attitude: a keenness to learn and develop. Over the next four years, that mindset became a core part of my experience.

From the start, I was welcomed by a team that valued growth and gave me the space to make mistakes, learn, and progress. Two female line managers were instrumental — both strong mentors who encouraged me to pursue my goals and helped me find my voice in the business world.

REAL WORK, REAL IMPACT

Throughout my apprenticeship, I worked across multiple sectors, including Rail, Highways, and the Built Environment. A particular highlight has been supporting projects for Transport for Wales,

helping shape strategic goals and ensuring alignment across stakeholders. While still studying, working with clients of this calibre gave me unique insights into how large-scale infrastructure projects are developed and delivered. Beyond the technical exposure, I also took on responsibilities that honed my business and leadership skills. My role as chief financial officer of Young Rail Professionals (YRP) has been especially impactful, enhancing my financial acumen and deepening my network and industry knowledge in a hands-on way. The skills I’ve developed, particularly in communication, financial management, and strategic thinking, have made me more confident and capable in every work area.

THE BALANCING ACT

Balancing a demanding job with university coursework was never easy. But with the support of Amey, which provided time off to study and trusted me to manage my workload, I was able to keep progressing in both areas. Early on, I learned that planning is essential, especially when research doesn’t go as smoothly as expected!

Dedicated study days helped create a sense of structure, but it still took discipline and patience. Not all modules aligned perfectly with my day-to-day work, and in some cases, like my project management module, the academic approach clashed with how things are done in the real world. Navigating those differences was challenging but it taught me to think critically and adapt my learning to different contexts.

OVERCOMING CHALLENGES

One of the most difficult aspects of the journey was reconciling the theory I was taught with the reality of the workplace. In the classroom, we were taught project management frameworks that were accurate in theory but not always practical in the infrastructure sector. Learning both side-byside, even when they contradicted, pushed me to think deeper about what works and when.

There were also times when the sheer volume of work, life responsibilities, and university deadlines felt overwhelming. As a mature student, I sometimes questioned whether I was too old to be doing an apprenticeship but that self-doubt never lasted long. Completing the programme and achieving my degree has become one of the proudest milestones of my life.

ADVICE

If you’re considering a degree apprenticeship in business, engineering, or another field, my advice is simple: do it. Whether you're starting your career or

retraining like I was, this path allows you to build skills, gain experience, and grow your professional network in ways that a traditional degree alone often can't match. The ‘earn while you learn’ model is not just financially practical — it provides four to six years of relevant experience, which is incredibly valuable when stepping into more senior roles post-graduation.

To employers, I would say this: embrace degree apprenticeships. They’re an excellent way to upskill your current team, engage future talent, and foster a culture of growth within your organisation. The long-term benefits, both for your people and your business, are undeniable.

WHAT NEXT?

Now that I’ve graduated, I’m excited to continue building my career in project management and work winning. The last four years have given me a solid foundation — not just in terms of knowledge, but in confidence, resilience, and adaptability.

I’m also committed to continuing my work with YRP and supporting the next

generation of talent entering the industry. I know firsthand how transformative the right opportunity at the right time can be, and I hope to help others discover their own path just like I found mine.

If you are interested in hearing more about collaboration opportunities, please reach out to my team at corporaterelations@ youngrailpro.com or to YRP’s wider teams at hello@youngrailpro.com

SPL Powerlines reveals strategic appointments

SPL Powerlines UK has announced the promotion of three key members of its senior leadership team.

Lee Pounder has been appointed regional managing director – Scotland & Ireland; Steve McWhan becomes regional managing director – England & Wales; and David Bell is appointed UK&I Group commercial and special projects director.

As part of their new executive roles, Lee, Steve, and David will lead Transport and Energy operations, with responsibility for driving market development, project delivery and client engagement. Their leadership will be instrumental in supporting SPL Powerlines Company vision

of diversification and regional expansion.

All three leaders bring a strong track record of success and innovation, having played vital roles in positioning SPL Powerlines as one of the UK’s leading electrification providers. With Ireland identified as a key route to market for future rail investment, this new structure and leadership will ensure SPL Powerlines is well-positioned to respond to emerging opportunities and national infrastructure priorities.

These appointments underscore SPL Powerlines commitment to building a dynamic, regionally focused business, capable of delivering world-class infrastructure solutions across the Transport and Energy sectors.

QTS Group announces in-house ecology team

QTS Group has launched its first-ever in-house ecology team with the appointment of three experienced ecologists.

These hires will play a pivotal role in protecting wildlife habitats, improving biodiversity on projects, and streamlining compliance with environmental legislation.

Andrew Campuzano has been appointed as lead ecologist. Based in the North-West and Central region, Andrew brings a wealth of railway ecology experience and is one of only a handful of professionals in England to hold a CL35 badger licence. This specialist qualification allows QTS to secure ecological permissions and commence works more rapidly than when relying on external consultants.

Helen Simmons will take up the role of senior ecologist, leading ecological work across Scotland. Helen brings senior-level experience in ecology and conservation and will play a key role in supporting project teams and delivering biodiversity enhancements across the region’s infrastructure works.

Kate Hunt joins the business as ecologist and will support projects across the Wales and South Western region. With a strong background in field ecology and ecological assessments, Kate’s role is focused on conducting habitat and species surveys to ensure compliance with environmental legislation and protect biodiversity along the rail network.

New additions to CrossCountry leadership team

CrossCountry has announced the appointments of a new customer and commercial director and service delivery director who will join the executive leadership team imminently.

Mark Anderson joins CrossCountry as customer and commercial director in a permanent move, having held the role on an interim basis since July 2024. Mark has worked across commercial, marketing, and customer experience strategy for rail operators in both the UK and Norway, culminating in more than 10 years’ experience in the industry.

Prior to working in the rail sector, Mark worked in customer and commercial roles in the travel and entertainment sectors, including Warwick Castle and Legoland – bringing a broad cross-sector, customer-focused experience to CrossCountry.

Mark said: “It’s a privilege to take on this role permanently and continue the work we’ve started over the past year. Along with my team I'm committed to delivering continuous improvements for customers and to helping CrossCountry attract new passengers to the railway across our three nations.

“I’m excited to keep working

with the team to build a more customer-focused and commercially sustainable future.”

Nick Westcott is currently train service delivery director for the Elizabeth line. His career in railway operations has spanned driver management, control, performance, train crew resourcing, and train planning at a variety of train operators.

Known for his collaborative leadership style and data-driven approach, Nick has successfully led large teams through complex industry challenges.

Nick said: “I’m really pleased to be joining CrossCountry to help shape the future of service

delivery across such a unique and wide-reaching network.

“I look forward to getting out and meeting teams across the business to ensure we’re delivering the best possible service for our customers.”

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