INSTRUCTOR’S MANUAL Doug Fletcher Kwantlen University College
Canadian Industrial Relations Third Edition
Jon Peirce Professional Institute of the Public Service of Canada Karen Joy Bentham Centre for Industrial Relations, University of Toronto
Contents Preface
ii
Chapter 1: Introduction to Industrial Relations
1
Chapter 2: The Environment and Management of Industrial Relations
8
Chapter 3: The History of the Canadian Labour Movement
15
Chapter 4: Union Membership and Structure
25
Chapter 5: Union Actions and Impacts
36
Chapter 6: Employment Legislation
46
Chapter 7: Collective Bargaining Legislation
54
Chapter 8: Labour Relations and Collective Bargaining in the Public Sector
62
Chapter 9: Collective Bargaining Structures and Processes
72
Chapter 10: The Collective Agreement
81
Chapter 11: Strikes, Lockouts, and Dispute Resolution
89
Chapter 12: Grievances: Function, Resolution, and Prevention
97
Chapter 13: Industrial Relations Around the World
107
Chapter 14: Key Themes and Issues
116
Appendix I: Answers to Video Case Questions
120
Appendix II: Answers to Case Questions
130
Appendix III: Sample Exams
136
.
i
Preface This handbook contains a number of resources which I hope instructors will find useful. For each chapter, I've provided a one-paragraph overview summarizing the main topics covered in the chapter, an outline, and a fairly detailed summary for use in the preparation of lectures. (In a pinch, an instructor unavoidably forced to miss class due to a last-minute emergency could even assign a teaching assistant to read the summary as a substitute for the normal lecture, though I certainly don't recommend the practice on a regular basis). There are also detailed answers to the end-of-chapter discussion questions and to the questions attached to the cases contained in the appendices. Finally, I have included three sample tests: an undergraduate mid-term, an MBA mid-term, and an undergraduate final including a case analysis. These tests should be particularly helpful to new instructors who would like some guidance as to sample tests and test questions but who are not yet ready to go the multiple choice route. My textbook is suitable for all levels of industrial relations course, including community college and graduate (MBA) as well as beginning- and advanced-level undergraduate university courses. Some adaptations may be necessary for those wishing to use the book in a community college setting. The specific adaptations any given instructor will need to make depend on which topics are covered by courses other than IR, and which can therefore be omitted, as well as on the number of classroom hours available for the IR course. What follows is a rough outline for a community college course which assumes that economics and employment law have been covered elsewhere and which passes over international IR in the interest of saving time. Obviously community college instructors should feel free to modify the sample outline as needed, but at least this is a start. Class 1: Introduction to IR (Chapter 1) Class 2: The Environment and Management and IR (Chapter 2) Class 3: Union Actions and Impacts? (Chapter 5) Class 4: Labour Movement History (Chapter 3) Class 5: Union Membership and Structure (Chapter 4) Class 6: Test Class 7: Collective Bargaining Legislation (Chapter 7) Class 8: LR and Collective Bargaining in the Public Sector (Chapter 8) Class 9: Collective Bargaining Stuctures and Processes (Chapter 9) Class 10: The Collective Agreement (Chapter 10); prepare for simulation Class 11: Negotiation exercise or bargaining simulation Class 12: Strikes (Chapter 11) and Grievances (Chapter 12); Discussion of arbitration cases (from appendix). Class 13: Conclusion (Ch. 14) Final Exam If instructors wish, the negotiation exercise or bargaining simulation can be given two classes either by omitting the review class or by cutting labour history and using the extra time for a second simulation period.
.
ii
I have already used the book for an MBA class as well as for an introductory one, and have found it works quite well at the higher level. I believe it will work even better at this level now that a comparative chapter has been added; this chapter should be of particular interest to international students, of whom there seem to be growing numbers in MBA programs these days. MBA instructors may wish to supplement the book with a broader range of cases, or with student presentations, if class size permits. The latter is my usual practice, assuming there are no more than 15-18 in the class. What I particularly like to do in MBA classes is invite students to apply the concepts of the course to a practical workplace situation they've encountered on the job. Again, presentations are an excellent way of doing this, if time permits. Please be sure to let me know how this book has worked for you, and what you would like to see added. Your comments can help make the third edition an even better book.
Thanks. J.P. Ottawa July, 2002
It was my privilege to add to this manual for the third edition of Canadian Industrial Relations. The substantial changes made by Jon Peirce and Karen Joy Bentham have I hope been reflected in this edition of the manual, without sacrificing the unique ‘voice’ of the previous edition. Use it well! Cheers, Doug Fletcher Coquitlam, BC July, 2006
.
iii
Chapter 1: Introduction to Industrial Relations Chapter Overview The purpose of this chapter is to offer a very brief introduction to the field of industrial relations (IR). The chapter begins by considering the significance of work in most Canadians' lives. After a brief discussion of IR's interdisciplinary nature, it offers some definitions for the term. Next it considers some of the best-known theories of industrial relations, including the systems framework and the strategic choice framework. The chapter concludes with a discussion of five perspectives for the study of IR and a brief outline of what the rest of the book will cover. Chapter Outline I) The Significance of Work A) The Changing World of Work II) What Is Industrial Relations? A) Defining Industrial Relations III) Theories of Industrial Relations A) Dunlop's Systems Theory B) The Strategic Choice Model IV) Perspectives on Industrial Relations A) Neoclassical Perspective B) Managerial Perspective C) Institutional Perspective D) Reformist Perspective E) Radical/Political Economy Perspective V) What the Book Will Cover Chapter Summary I) The Significance of Work (pp. 2–5)
Work is important for a variety of reasons, including both psychic and economic ones. Most of us spend a large share of our waking hours at work; to a large extent our adult identity is shaped by the work we do and the jobs we hold. We meet many of our friends at work, and a good many of us actually meet our life partners there. Work's economic importance is equally important. Most of us derive virtually all of our income from
.
1