Workplace Diversity Exam Practice Tests
Course Introduction
Workplace Diversity explores the value and complexities of diverse work environments, examining how differences in culture, race, gender, age, ability, religion, and other characteristics impact organizations. The course covers topics such as inclusion, bias, discrimination, equity, legal frameworks, and the business case for diversity. Through case studies, discussions, and practical exercises, students gain insight into strategies for creating inclusive workplaces, addressing challenges, and leveraging diversity for innovation and organizational success.
Recommended Textbook
Work Industry and Canadian Society 7th Edition by Harvey Krahn
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14 Chapters
375 Verified Questions
375 Flashcards
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2
Chapter 1: Historical Perspectives on Work 1700-1950s
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27 Verified Questions
27 Flashcards
Source URL: https://quizplus.com/quiz/29664
Sample Questions
Q1) The approach recommended by the consultant hired by Health Central (see Q. 18) would best be described as reflecting which of the following perspectives on the sociology of work?
A) The great transformation perspective.
B) The post-bureaucratic perspective.
C) The conflict perspective.
D) The consensus approach.
Answer: D
Q2) Which of the following was not part of "the great transformation" described by Karl Polanyi?
A) The emergence of socialist forms of government.
B) Growing urbanization.
C) A shift to new technologies and inanimate energy sources.
D) The emergence of widespread wage labour.
Answer: A
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Chapter 2: Contemporary Debates on Work 1950s to Present Day
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27 Verified Questions
27 Flashcards
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Sample Questions
Q1) "Live-in caregiving" is a good example of which <b>two types </b>of work?
A) Interactive service work and mobile work.
B) Emotional labour and knowledge work.
C) Telework and mobile work.
D) Nonstandard work and service work.
Answer: A
Q2) Imagine that Michel Foucault and Pierre Bourdieu were engaged in an argument about how power and inequality function in the workplace. What arguments and counterarguments might each thinker make? What examples might they draw on to support their arguments?
Answer: <b>Suggested student response</b>: Students will need to outline the theories of Foucault and Bourdieu, addressing the concepts of surveillance, self-discipline (the metaphor of the Panopticon), and field, habitus, and capital. Students should compare how each author understands power, and provide an example of how using the work of Foucault and Bourdieu illuminates how inequality occurs in the workplace.
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Page 4
Chapter 3: Canadian Employment Trends
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27 Verified Questions
27 Flashcards
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Sample Questions
Q1) Which of the following statements is most accurate with respect to regional industrial variations in Canada?
A) Atlantic Canada employs more people in agriculture than in manufacturing.
B) Alberta has the highest percentage of natural resource-based workers in Canada.
C) Across all regions of Canada, the largest number of people work in retail trade.
D) Ontario has a larger primary sector than service sector.
Answer: B
Q2) Youth labour force participation rates declined significantly in the 1990s. Which of the following is the best explanation for this decline?
A) More young people enrolled in postsecondary education because of limited job prospects.
B) A stronger economy allowed parents to support their children financially for a longer period of time.
C) Larger proportions of young people found themselves underqualified for available jobs.
D) Young people were becoming lazier and more apathetic in this period.
Answer: A
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Chapter 4: Good Jobs, Bad Jobs, No Jobs
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26 Verified Questions
26 Flashcards
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Sample Questions
Q1) In recent years the topic of job quality has received increased public attention. Why is job quality important? How do we differentiate between "good" and "bad" jobs? How are they distributed across occupations and industries? What are the implications of job quality trends for employers and workers?
Q2) Which of the following is an example of an extrinsic job reward?
A) Job satisfaction.
B) Diversity in day-to-day tasks.
C) Health benefits.
D) Autonomy on the job.
Q3) Which of the following is correct about nonstandard employment in Canada?
A) Close to 60 percent of employed Canadians are now in nonstandard jobs.
B) Self-employment rates have been declining steadily since the 1990s.
C) Temporary (contract) work is the most common form of nonstandard work.
D) For the past two decades, part-time employment rates have remained just below 20 percent.
Q4) Based on the trends you have read about in Chapters 3 and 4, describe what you see as the most pressing issues facing Canadian employers and workers for the next few decades to come?
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Page 6
Chapter 5: Labour Markets: Opportunities and Inequality
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27 Verified Questions
27 Flashcards
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Sample Questions
Q1) Which of the following have been demonstrated by studies of educational opportunity in Canada?
A) Men are more likely than women to pursue higher education.
B) Youth from high-income families are more likely to attend university.
C) The educational attainment of parents has<b> <u>little</b></u> impact on the university participation of their children.
D) In general, rural youth are as likely to participate in university education than urban youth.
Q2) Which of the following is a central principle of labour market segmentation theory?
A) Labour market outcomes are almost always meritorious.
B) There is no single, open labour market in any economy.
C) Education is really the only factor that matters in determining who gets better jobs.
D) Globalization has led to better jobs disappearing in western industrialized economies.
Q3) In a few sentences, outline the labour market situation of Aboriginal Canadians. Suggest some reasons for any differences between Aboriginal and non-Aboriginal Canadians you might describe.
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Chapter 6: Gender and Paid Employment
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27 Flashcards
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Sample Questions
Q1) Rosabeth Moss Kanter used the term office wife to describe which of the following situations?
A) A female senior manager who is resented by the men she supervises.
B) A woman coerced into a sexual relationship with her employer.
C) A woman who co-owns (with her partner) a small business.
D) A secretary who is very loyal to her employer who is very dependent on her skills.
Q2) Apply the labour market segmentation theory and the gendered work and organizations theory to an analysis of gender inequality in the labour market. How do these models account for both gender stratification within occupations as well as the gender wage gap?
Q3) Marjorie Cohen's analysis of the Ontario economy in the 19th century demonstrates which of the following?
A) Women's household labour had no economic value.
B) The household was crucial to economic development.
C) Women's household labour was highly valued at the time.
D) There has always been a clear separation between work inside and outside of the home.
Q4) Outline Elizabeth Moss Kanter's theory of gender inequality in work organizations.
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Page 8
Chapter 7: Household, Family, and Caring Work
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26 Verified Questions
26 Flashcards
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Sample Questions
Q1) Arlie Hochschild uses the term second shift to describe which of the following?
A) Extra paid work that parents take on to support their families.
B) Women being primarily responsible for domestic work even while working full-time outside of the home.
C) Unpaid domestic work that men and women take turns doing outside of paid work.
D) When parents employed outside of the home ask their mothers to help with household work and carework.
Q2) Which of the following is a central finding in Duxbury and Higgins's research on work-family conflict in Canada?
A) Work-family conflict affects a majority of families.
B) More families experience family-to-work conflict than work-to-family conflict.
C) Compared to work-family conflict, role overload is much less of an issue for families.
D) Overall, role overload and work-family conflict have remained high since 1991.
Q3) Define the various types of conflict involving family and work. What are the consequences of such conflict for workers, families, and employers?
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9
Chapter 8: Organizing and Managing Work
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28 Verified Questions
28 Flashcards
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Sample Questions
Q1) Which of the following is most correct about scientific management?
A) Robots are used to replace workers.
B) Workers have a lot of autonomy.
C) It represents a "human relations" approach.
D) Complex tasks are subdivided to improve efficiency.
Q2) Which of the following is correct about Burns and Stalker's study of work organization in the 1950s?
A) In general, all organizations had the same structure and management style.
B) Technologies did not impact the level of bureaucracy present in an organization.
C) Most organizations had open management styles.
D) There was a continuum of organizational forms shaped by type of technology.
Q3) Which of the following is not a core principle of scientific management?
A) Subdivide complex jobs to obtain maximum efficiency.
B) Give workers detailed step-by-step descriptions on how to do each job.
C) Select the best workers to perform a specific job.
D) Increase individual workers' decision-making authority.
Q4) Alfred D. Chandler Jr. wrote that, "The 'visible hand' of the corporate manager replaced the 'invisible hand' of market forces." Explain what Chandler means by this statement?
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Chapter 9: In Search of New Managerial Paradigms
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27 Verified Questions
27 Flashcards
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Sample Questions
Q1) Which of the following is the best explanation for Japan's strong economic performance after its economy was basically destroyed during World War II?
A) The strong work ethic of Japanese workers.
B) Unique management approaches and organizational structures.
C) Access to cheap labour in South Asia.
D) Rapid introduction of automated technologies.
Q2) Amitai Etzioni described different ways managers might try to gain control over workers. Which of the following management approaches would Etzioni likely label as an example of "normative control?"
A) Lean production.
B) Quality of working life programs.
C) Organizational culture.
D) Total quality management.
Q3) Which of the following is a key feature of "lean production" methods?
A) A strong emphasis on keeping unions out of factories and other workplaces.
B) An emphasis on reducing stress experienced by workers in their jobs.
C) The elimination of kaizen in order to increase production.
D) Emphasis on worker-initiated continuous improvement.
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11
Chapter 10: Conflict and Control in the Workplace
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26 Verified Questions
26 Flashcards
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Sample Questions
Q1) Which of the following statements best describes "informated work" as discussed by Shoshana Zuboff in her early case studies of computer use in workplaces?
A) Work done traditionally, without the aid of computers.
B) Work previously done by people that is now done completely by computers.
C) Work involving computers and requiring workers to learn new skills.
D) Work involving computers that has led to the deskilling of workers.
Q2) The concept "survivor syndrome" is best defined by which of the following?
A) Young people who spent years in university and now have to pay off massive debts.
B) The costs employers face trying to rehabilitate workers injured on the job.
C) Manufacturing firms that have remained competitive despite out-dated technology.
D) Negative effects of downsizing on employees who kept their jobs.
Q3) Which of the following are the main definitional components of work-related skill?
A) Substantive complexity and decision-making autonomy.
B) Social interaction and technological involvement.
C) Substantive complexity and technological involvement.
D) Decision-making autonomy and social interaction.
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Chapter 11: Unions and Industrial Relations
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Sample Questions
Q1) Which of the following statements best describes the 1919 Winnipeg General Strike?
A) It represents one of the few examples of open class warfare in Canada.
B) The strike was a significant event in Winnipeg, but was not really noticed elsewhere.
C) The government remained neutral, forcing unions and employers to negotiate.
D) The unions involved were fighting against new "right-to-work" laws being introduced by the provincial government.
Q2) How have Canadian unions changed over the past century? In your opinion, what are some of the key challenges they face today?
Q3) Which of the following is a unique feature of the labour movement in Quebec?
A) Many contemporary unions were originally organized by the Roman Catholic Church.
B) A much lower degree of centralized bargaining than elsewhere in Canada.
C) Despite a high level of nationalism in Quebec, unions in the province have avoided getting involved in debates about separatism and sovereignty.
D) The willingness of unions to accept provincial legislation allowing strike-breaking by employers.
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Chapter 12: Alternative Approaches to Economic Organization
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27 Verified Questions
27 Flashcards
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Sample Questions
Q1) Which of the following statements best describes the social contributions of organizations like the "Living Wage" movement and the "Clean Clothes Campaign?"
A) They have been successful in forcing governments to improve workplace health and safety legislation.
B) They have helped organize unions in China, Africa, and South Asia.
C) They have successfully brought together coalitions of unions and other groups to improve working conditions and raise wages.
D) They have actively fought against allowing children to work in factories.
Q2) Which of the following is a defining principle of producer co-operatives, compared to other types of worker ownership?
A) Governments must be involved, in order to be successful.
B) Unions must be included in all decisions made.
C) Each co-op member owns one share only, and non-members cannot own shares.
D) They are not allowed to grow beyond a certain size, 25 members, for example.
Q3) Compare and contrast the different approaches to industrial democracy found in Germany and Sweden. Would either of these approaches, or some aspects of them, possibly be useful in Canada? Explain your answer.
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Page 14
Chapter 13: Work Values and Work Orientations
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26 Verified Questions
26 Flashcards
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Sample Questions
Q1) In recent decades, some politicians have expressed concerns about a declining work ethic among the poorest members of society. Recent research typically leads to which of the following conclusions?
A) Poor immigrants are willing to work hard, but not poor native-born Canadians.
B) The urban poor, but not those in rural areas, seem to have a declining work ethic.
C) The real problem is that most poor people do not have adequate skills and training.
D) The main problem is not enough good jobs and inadequate government policies.
Q2) Briefly discuss some of the manifest and latent functions of work. Make reference to research on unemployment which helps us understand the latent functions.
Q3) Which of the following conclusions best reflects recent Canadian research on the work orientations of adult women and men?
A) Women continue to be more focused on extrinsic work rewards, compared to men.
B) Men continue to be more focused on extrinsic work rewards, compared to women.
C) Gender differences in both extrinsic and intrinsic rewards have disappeared.
D) Gender differences in both extrinsic and intrinsic rewards exist only among recent immigrants.
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Chapter 14: Job Satisfaction, Alienation, and Work-Related Stress
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27 Verified Questions
27 Flashcards
Source URL: https://quizplus.com/quiz/29677
Sample Questions
Q1) Which of the following propositions is central to Arne Kalleberg's theory of job satisfaction?
A) An individual's work orientations have the largest effect on her/his job satisfaction.
B) Extrinsic rewards are more important for job satisfaction than are intrinsic rewards.
C) Job satisfaction is determined by the fit or mismatch between work orientations and work rewards.
D) Social relationships have the largest effect on job satisfaction in modern society.
Q2) According to Karasek's theory of job stress, which of the following working conditions would be most likely to cause high stress?
A) Low job demands and little social support.
B) High job demands and low employee morale.
C) Low job demands and poor supervision.
D) High job demands and little employee control.
Q3) Discuss the negative consequences of job dissatisfaction. Will worker productivity go up if job satisfaction increases in a workplace? Why or why not?
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