Workforce Planning Test Bank
Course Introduction
Workforce Planning provides students with an in-depth understanding of the strategies and processes used to ensure organizations have the right people, with the right skills, in the right roles at the right time. The course covers key topics such as analyzing labor market trends, forecasting workforce needs, identifying skills gaps, succession planning, and developing actionable staffing plans. Students will also learn how to align workforce planning with organizational objectives, manage workforce diversity, and utilize data-driven tools to inform decision-making, preparing them to effectively address current and future talent demands in dynamic business environments.
Recommended Textbook
Human Resource Management 14th Edition by Dean Mondy
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14 Chapters
2100 Verified Questions
2100 Flashcards
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Page 2
Chapter 1: Human Resource Management: An Overview
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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) Which activity is engaged to create an inclusive corporate culture?
A) diversity management
B) corporate social responsibility
C) equal employment opportunity
D) affirmative action
Answer: A
Q2) What human resource task pervades all functional areas of human resource management?
A) health and safety
B) development
C) training
D) research
Answer: D
Q3) In most cases,when the economy is booming,recruiting qualified workers is
A) easier
B) dynamic
C) more difficult
D) more systematic
Answer: C
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Chapter 2: Business Ethics and Corporate Social Responsibility
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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) Which term refers to the application of ethical principles to human resource relationships and activities?
A) morals
B) social ethics
C) business ethics
D) human resource ethics
Answer: D
Q2) A major source of ethical guidance is the behavior and advice of people that psychologists call ________.
A) internal monitors
B) third-party respondents
C) disinterested parties
D) significant others
Answer: D
Q3) Laws ________ ethical behavior.
A) mandate
B) offer guidance to
C) have nothing to do with
D) None of the above
Answer: B
Page 4
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Chapter 3: Equal Employment Opportunity, Affirmative
Action, and Workforce Diversity
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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) Which term refers to discrimination against employees based on their obligations to care for family members?
A) elderly care discrimination
B) family care discrimination
C) caregiver discrimination
D) religious discrimination
Answer: C
Q2) The Equal Employment Opportunity Commission (EEOC)possesses the authority to ________.
A) investigate and reconcile whether a claim of discrimination should be brought to a federal judge
B) notify legal authorities of illegal discrimination
C) investigate and reconcile charges of illegal discrimination
D) prove illegal discrimination in a court of law
Answer: C
Q3) France considers a hostile environment as the only basis for sexual harassment claims.
A)True
B)False
Answer: False
Page 5
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Chapter 4: Strategic Planning, Human Resource Planning, and Job Analysis
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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) In a brief essay,explain the difference between job enrichment and job enlargement.
Q2) Why are most job analyses conducted?
A) creation of new jobs
B) obsolescence in jobs
C) changes in the nature of jobs
D) requirements of upper management
Q3) The owners of a start-up company are in the process of developing a corporate mission statement.Which of the following questions is LEAST likely to help them create an effective mission statement?
A) Should we emphasize financial stability to employees?
B) What are the greatest threats to the success of the firm?
C) Should we maximize profit and shareholders' dividends?
D) What is upper management attempting to accomplish?
Q4) Succession planning is the process of ensuring that qualified persons are available to assume key managerial positions once the positions are vacant.
A)True
B)False
Q5) What is talent management?
6
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Chapter 5: Recruitment
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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) What would be the most likely external recruitment source for a firm that has an immediate need for an experienced IT manager?
A) universities
B) competitors
C) vocational schools
D) self-employed individuals
Q2) Individuals are often turned off by private employment agencies because of their ________.
A) lack of technology
B) inconvenience
C) requirements
D) fees
Q3) In 2014,________ of firms surveyed by NACE offered signing bonuses.
A) 55 percent
B) 47 percent
C) 42 percent
D) 50 percent
Q4) What are offshoring and reshoring? Identify the trends that are compelling companies to consider each.
Q5) What is recruitment? How do labor market conditions affect recruitment?
Page 7
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Chapter 6: Selection
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150 Flashcards
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Sample Questions
Q1) The purpose of ________ is to help a company manage potential and actual applicants in an organized manner.
A) applicant tracking
B) candidate relationship management
C) human capital metrics
D) work-sample validity
Q2) An IQ test is a type of cognitive ability test.
A)True
B)False
Q3) Kelly is applying for a position with Citibank and will be participating in an assessment center.Which of the following activities is Kelly LEAST likely to do in the assessment center?
A) in-basket exercises
B) management games
C) psychomotor abilities tests
D) leaderless discussion groups
Q4) Situational interviews focus on how an individual handled job-related circumstances in the past.
A)True
B)False
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Chapter 7: Performance Management and Appraisal
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150 Flashcards
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Sample Questions
Q1) The most significant risk associated with 360-degree feedback is confidentiality.
A)True
B)False
Q2) Gina and her team members at Marshall Marketing recently received their annual performance appraisals.Each team member was evaluated for developing others,cooperation,and customer service orientation.Which of the following best describes these criteria?
A) traits
B) behaviors
C) goal achievement
D) improvement potential
Q3) The basic purpose of a performance appraisal system is to ________.
A) improve performance
B) support strategic planning
C) provide the basis for long-range goals
D) quantify employees' strengths and weaknesses
Q4) What are some of the challenges associated with conducting performance appraisals in China?
Q5) Discuss how to structure a successful performance appraisal interview.
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Chapter 8: Training and Development
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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) Which of the following is NOT an HR company-wide training initiative on HR-related matters?
A) accounting practice audits
B) equal employment opportunity compliance
C) onboarding
D) diversity
Q2) All of the following are analyses used to determine training and development needs EXCEPT a(n)________.
A) organizational analysis
B) consumer analysis
C) person analysis
D) task analysis
Q3) What T&D method asks participants to manage e-mail messages,memoranda,reports,and telephone messages?
A) in-basket training
B) role playing
C) behavior modeling
D) case study
Q4) Describe two important global challenges that training and development professionals face.
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Chapter 9: Direct Financial Compensation Core Compensation:
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Sample Questions
Q1) Cost-of-living allowances are becoming increasingly popular in nonunion settings.
A)True
B)False
Q2) Management relies on all of the following to help determine the relative worth of a job,EXCEPT ________.
A) job analysis
B) job enumeration
C) job descriptions
D) job evaluation
Q3) What are the advantages and disadvantages of team-based pay?
Q4) Anna,a marketing manager,frequently takes development and training courses to learn new skills.Anna is financially rewarded by her employer each time she acquires a new capability.What type of compensation plan is most likely used by Anna's employer?
A) variable pay
B) skill-based pay
C) lump sum pay
D) competency-based pay
Q5) In a brief essay,describe job evaluation and job pricing.
Page 11
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Chapter 10: Indirect Financial Compensation Employee
Benefits:
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Sample Questions
Q1) A results-only work environment allows employees to ________.
A) take a specified number of days off each year for any purpose
B) work whenever and wherever they wish, as long as they complete projects on time
C) take temporary leaves of absence from work, usually at reduced pay
D) take time off to volunteer for worthy causes in their communities
Q2) If two part-time people split the duties of one job and are paid according to their contributions then they are most likely participating in ________.
A) succession planning
B) flexible sharing
C) telecommuting
D) job sharing
Q3) Health maintenance organizations cover all services for a fixed fee but control is exercised over which doctors and health facilities a member may use.
A)True
B)False
Q4) Most discretionary benefits plans originated at the turn of the 20th century.
A)True
B)False
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Chapter 11: Labor Unions and Collective Bargaining
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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) Factory owners sought out the expertise of mechanical engineers to work with unions to balance the satisfaction of workers with efficiency goals.
A)True
B)False
Q2) Local unions are not affiliated with national unions; each works independently of the other.
A)True
B)False
Q3) Martin Engineering is a large corporation that is preparing for collective bargaining negotiations with the machinists' union.Which of the following is LEAST likely to be on the bargaining team for Martin Engineering?
A) HR manager
B) production manager
C) union officer
D) labor attorney
Q4) In a brief essay,discuss the concepts of a bargaining unit and decertification.
Q5) What is the status of labor unions in the U.S.?
Q6) Discuss three factors that contribute to an employee's decision to join a union.
Q7) Why do workers join unions? What is the basic structure of a union?
Page 13
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Chapter 12: Internal Employee Relations
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Sample Questions
Q1) Which group is typically the most vulnerable to termination?
A) unskilled operatives
B) high level executives
C) lower level managers
D) unionized employees
Q2) The goal of ________ is to formally communicate problem issues to employees in a direct and timely manner so that they can improve their performance.
A) progressive disciplinary action
B) performance appraisals
C) succession planning
D) broadbanding
Q3) Why is phased retirement beneficial to firms?
A) outsourcing costs are significantly reduced
B) flexible spending accounts assist older workers
C) health care benefits are replaced by Medicare
D) retained workers share experience with new hires
Q4) The disciplinary action process deals largely with infractions of rules.
A)True
B)False
Q5) How do employers benefit from outplacement and offboarding?
Page 14
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Chapter 13: Employee Safety, Health, and Wellness
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Sample Questions
Q1) People who use their hands and wrists repeatedly in the same way tend to develop carpal tunnel syndrome.
A)True
B)False
Q2) In what approach is it the goal to fit the machine and work environment to the person,rather than require the person to make the adjustment?
A) biomechanics
B) ergonomics
C) HR metrics
D) isometrics
Q3) If 10 employees were exposed to one hazard that the employer intentionally did not eliminate,what would be the maximum penalty?
A) $400,000
B) $500,000
C) $600,000
D) $700,000
Q4) Why do firms offer wellness programs and employee assistance programs?
Q5) Define burnout and discuss its warning signs.How can burnout be prevented?
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Chapter 14: Global Human Resource Management
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Sample Questions
Q1) China and the United States are significant players on the global stage.Many differences between the countries influence how they operate.Compare and contrast the political systems of both countries.
Q2) What is becoming the world language?
A) English
B) French
C) Spanish
D) Russian
Q3) Firms that use a polycentric staffing approach will most likely employ ________ for positions at foreign facilities.
A) expatriates
B) contingent workers
C) third-country nationals
D) host-country nationals
Q4) Franchising would most likely be used to globalize by a ________.
A) fast food restaurant
B) commercial bank
C) health insurance firm
D) toy manufacturer
Q5) Describe how legal factors influence the conduct of business globally?
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