Training and Development Test Preparation
Course Introduction
Training and Development explores the strategies, processes, and practices involved in enhancing employees' skills, knowledge, and competencies within organizations. The course covers topics such as needs assessment, instructional design, learning theories, implementation of training programs, evaluation of training effectiveness, and the role of technology in modern training methods. Students will examine how organizations identify performance gaps, design targeted learning interventions, and foster a continuous learning culture to adapt to changing business environments. Case studies and practical projects will provide insight into best practices for developing a skilled and motivated workforce that contributes to organizational success.
Recommended Textbook
Employee Training and Development 5th Edition by Raymond A. Noe
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13 Chapters
701 Verified Questions
701 Flashcards
Source URL: https://quizplus.com/study-set/2691
Page 2
Chapter 1: Introduction to Employee Training and Development
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52 Verified Questions
52 Flashcards
Source URL: https://quizplus.com/quiz/53714
Sample Questions
Q1) Companies report the most important talent management challenge they face is:
A)identifying and training employees with managerial talent.
B)getting more women and minorities into the company.
C)developing programs to retain older workers.
D)obtaining enough new workers with required skills.
Answer: A
Q2) Human resource development refers to the integrated use of training and development,organizational development and career development to improve individual,group and organization effectiveness.
A)True
B)False
Answer: True
Q3) According to a survey of 50,000 employees,_____ percent have high levels of engagement.
A)11
B)31
C)51
D)71
Answer: A
Page 3
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Chapter 2: Strategic Training
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52 Verified Questions
52 Flashcards
Source URL: https://quizplus.com/quiz/53713
Sample Questions
Q1) Training is centralized in the corporate university model.
A)True
B)False
Answer: True
Q2) Which of the following is not an advantage of centralized training?
A)The lowest cost training model
B)Drives a strong alignment with business strategy
C)Allows development of common metrics to assess quality
D)Elimination of course duplication and variation
Answer: A
Q3) Top management supports training in many ways such as providing vision,serving as sponsor,governor and marketing agent but relies on experts and trainers for subject matter expertise and training.
A)True
B)False
Answer: False
Q4) The first step in creating a corporate university is to develop metrics.
A)True
B)False
Answer: False
Page 4
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Chapter 3: Needs Assessment
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50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/53712
Sample Questions
Q1) Reading-to-lean skills searching for and reading information in manuals,books or charts.
A)True
B)False
Answer: False
Q2) Data gathered from focus groups has the disadvantage of potentially threatening to employees and managers may use the information to punish rather than train.
A)True
B)False
Answer: False
Q3) When an organization experiences a performance problem or there is new legislation affecting an organization,this indicates training is necessary.
A)True
B)False
Answer: False
Q4) Output refers to the type of incentives employees receive for performing well.
A)True
B)False
Answer: False
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Chapter 4: Learning:Theories and Program Design
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61 Verified Questions
61 Flashcards
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Sample Questions
Q1) The terms "at night" and "malfunctioning landing gear on an airplane" are examples of the _____ component of a training objective.
A)criterion
B)performance
C)standards
D)condition
Q2) _____ reinforcement schedule is characterized by rapid learning and rapid extinction.
A)Variable ratio
B)Fixed ratio
C)Fixed interval
D)Variable interval
Q3) What types of training rooms are most appropriate for learning requiring varying levels of collaboration and self-direction?
Q4) Discuss how program design,design document,program and course objectives,lesson plan overviews and detailed lesson plans are related to one another.
Q5) How can trainers and/or managers increase trainee self-efficacy? What component of another learning theory is most closely related to self-efficacy?
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Chapter 5: Transfer of Training
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49 Verified Questions
49 Flashcards
Source URL: https://quizplus.com/quiz/53710
Sample Questions
Q1) One of the two reasons knowledge management systems fail is because the technology is too complicated.
A)True
B)False
Q2) ______ refers to converting explicit knowledge to tacit knowledge.
A)Combination
B)Internalization
C)Externalization
D)Socialization
Q3) An action plan is a tool specifying steps both the manager and trainee will take to ensure training transfers to the job.
A)True
B)False
Q4) A self-management module might include
A)identifying factors that could contribute to lapses and how to avoid them.
B)ways to avoid one's own manager while on the joB.
C)ways to work independently of peers back on the job to avoid hindrances.
D)a discussion of the next training program to take.
Q5) What are the key features of a learning organization?
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Chapter 6: Training Evaluation
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57 Verified Questions
57 Flashcards
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Sample Questions
Q1) Research shows that the influence of training is weakest on _______ outcomes.
A)financial
B)human resource
C)organizational performance
D)ethical
Q2) The primary purpose of training evaluation designs is to rule out alternative explanations of changes in outcome measures.
A)True
B)False
Q3) The best training evaluation design to use for programs aimed at improving readily observable outcomes such as accident rates,scrap rate and absences is __________.
A)Solomon four-group
B)posttest only
C)pre-test only
D)time series
Q4) Identify the six forms of outcome measures,the six levels of outcome measurement,and measures of each.What levels primarily assess learning and which ones are appropriate to assess transfer of learning?
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Chapter 7: Traditional Training Methods
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57 Verified Questions
57 Flashcards
Source URL: https://quizplus.com/quiz/53708
Sample Questions
Q1) All of the following are strategies of team training except ____________
A)team leader.
B)orientation.
C)cross.
D)coordination.
Q2) Research on the effectiveness of adventure learning shows that it increases the productivity of teams.
A)True
B)False
Q3) An advantage of self-directed learning is development costs are lower than for other types of training programs.
A)True
B)False
Q4) In effective modeling displays,models engage in both positive and negative use of key behaviors.
A)True
B)False
Q5) Your boss says she wants to start utilizing on-the-job training and she asks you what needs to be incorporated and/or considered.How would you respond?
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Chapter 8: E-Learning and Use of Technology in Training
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67 Verified Questions
67 Flashcards
Source URL: https://quizplus.com/quiz/53707
Sample Questions
Q1) All of the following are aspects of learner control in e-learning except _______.
A)practice
B)accessibility
C)progress assessment
D)pacing
Q2) Suppose your boss asked you to explain the difference between traditional simulation and virtual reality.How would you respond?
Q3) Trainees who complete more available practice opportunities and take more time to complete training learn the most.
A)True
B)False
Q4) A disadvantage of multimedia training it is difficult to update quickly.
A)True
B)False
Q5) Because interactive video is training is individualized,it tends to be inconsistent.
A)True
B)False
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Chapter 9: Employee Development
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53 Verified Questions
53 Flashcards
Source URL: https://quizplus.com/quiz/53706
Sample Questions
Q1) Career support includes serving as a friend and a role model,providing positive regard and acceptance,and providing an outlet for the protégé to talk about anxieties and fears.
A)True
B)False
Q2) An effective job rotation system is characterized by all but one of the following.Name the exception
A)The system is used to develop skills as well as give employees' the experience needed for managerial positions
B)The system is linked with the company's career management process
C)The system is restricted to a limited number of key positions and employees within the company
D)The system ensures that employees understand the specific skills to be developed
Q3) ___________ is not an approach used to develop employees.
A)Formal education
B)Assessment
C)Job experiences
D)Action learning
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11
Chapter 10: Special Issues in Training and Employee Development
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54 Verified Questions
54 Flashcards
Source URL: https://quizplus.com/quiz/53705
Sample Questions
Q1) An example of an internal pressure that affects organization's training needs is
A)the need to develop managers with a global perspective.
B)failure to provide training.
C)managing workforce diversity.
D)basic skills training.
Q2) Lecture is a preferred method of instruction in Brazil because power distance is high and trainees dislike arguing with each other.
A)True
B)False
Q3) On-the-job training may be viewed skeptically by Russian employees.
A)True
B)False
Q4) ____ percent of companies require mandatory cultural training for international assignments
A)15
B)25
C)35
D)55
Q5) What is the Glass Ceiling,what are the likely causes of the Glass Ceiling and
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Chapter 11: Careers and Career Management
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49 Verified Questions
49 Flashcards
Source URL: https://quizplus.com/quiz/53704
Sample Questions
Q1) Sponsor is to _________ as mentor is to maintenance stage.
A)disengagement
B)exploration
C)establishment
D)protegé
Q2) Activities such as training,sponsoring and policy making are characteristic of _______ career stage.
A)establishment
B)disengagement
C)maintenance
D)exploration
Q3) Which is not true of psychological success? Psychological success ________.
A)is the feeling of pride and accomplishment that comes from achieving work-related goals
B)is more under the control of the employee than are traditional career goals
C)is self-determined rather than solely determined through signals the employee receives from the company
D)appears to be especially prevalent among the new generation of employees entering the workforce
Q4) Why should companies help employees manage their careers?
Page 13
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Chapter 12: Special Challenges in Career Management
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52 Verified Questions
52 Flashcards
Source URL: https://quizplus.com/quiz/53703
Sample Questions
Q1) (p.493. )Research shows that company policies that help employees manage work and nonwork conflicts enhance employees' job performance,lower costs associated with disability leave,and reduce turnover and absenteeism.
A)True
B)False
Q2) Plateauing is due to lack of employee ability and/or motivation.
A)True
B)False
Q3) Effective socialization programs result in more satisfied employees in the short run,but have no effect on turnover.
A)True
B)False
Q4) Plateauing is most likely to occur at the ________ career stage.
A)establishment
B)disengagement
C)maintenance
D)exploration
Q5) (p.484-486. )What is the purpose of dual career systems? What can you do to ensure that dual career systems are effective?
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Chapter 13: The Future of Training and Development
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48 Verified Questions
48 Flashcards
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Sample Questions
Q1) All but one of the following is a critique of traditional instructional design.Name the exception.
A)The trainer is the most important component of the design.
B)It is a linear approach driven by subject-matter experts.
C)It assumes the training content is stable.
D)Traditional training takes too long.
Q2) The four change-related problems that need to be addressed before implementation of any new training practice include all except ________
A)loss of control.
B)power imbalance.
C)task redefinition.
D)loss of status.
Q3) Instructional design and delivery of training in the future must be done faster and more efficiently.How can this be done;what are some techniques to accomplish this goal?
Q4) Large group interventions together the participants in an off-site setting to discuss problems and opportunities or to plan change.
A)True
B)False
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