Training and Development Practice Exam
Course Introduction
This course explores the principles and practices of training and development in organizational settings. Students will examine methods for assessing training needs, designing effective training programs, and evaluating training outcomes. Topics include adult learning theories, instructional design, on-the-job and off-the-job training techniques, and the strategic role of employee development in achieving organizational goals. The course combines theoretical concepts with practical applications, preparing students to design, implement, and manage training initiatives that enhance workforce skills and performance.
Recommended Textbook
Human Resource Management 13th Edition by R. Wayne Dean Mondy
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14 Chapters
2100 Verified Questions
2100 Flashcards
Source URL: https://quizplus.com/study-set/1499
Page 2
Chapter 1: Strategic Human Resource Management: an Overview
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150 Verified Questions
150 Flashcards
Source URL: https://quizplus.com/quiz/29725
Sample Questions
Q1) Why are line managers most likely performing more HR tasks today?
A) competition from PEOs
B) implementation of EEO laws
C) automation of HR processes
D) expansion of HR departments
Answer: C
Q2) A primary advantage to firms that use PEOs is offering a wider selection of benefits to workers at a considerably lower cost.
A)True
B)False
Answer: True
Q3) When using ________, an employer uses an external service provider to perform all or part of its recruitment activities.
A) recruitment process outsourcing
B) employee-search outsourcing
C) hiring-function outsourcing
D) business process outsourcing
Answer: A
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Chapter 2: Business Ethics and Corporate Social Responsibility
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150 Verified Questions
150 Flashcards
Source URL: https://quizplus.com/quiz/29726
Sample Questions
Q1) Which of the following is NOT required by the Sarbanes-Oxley Act?
A) Publicly traded firms must disclose whether they have a code of ethics for top executives.
B) Publicly traded firms must not discharge employees who report ethical abuses.
C) Bank-holding companies and SEC reporting banks must have codes of ethics.
D) Corporations must not provide financial loans to executives or directors.
Answer: C
Q2) Companies are concerned about the whistleblower part of the Dodd-Frank Act for all of the following reasons except that informants might ________.
A) skip internal channels and go straight to government authorities
B) use the whistleblower provision to settle other grievances with their companies
C) overload internal compliance channels and thus hinder internal compliance efforts
D) All of the above
Answer: C
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Chapter 3: Workforce Diversity, Equal Employment
Opportunity, and Affirmative Action
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150 Verified Questions
150 Flashcards
Source URL: https://quizplus.com/quiz/29727
Sample Questions
Q1) Diversity management requires managers to ensure that factors are in place to encourage the continued development of a diverse workforce by melding any differences among workers in order to achieve maximum productivity.
A)True
B)False
Answer: True
Q2) Most EEOC charges are settled through a no-fault settlement.
A)True
B)False
Answer: True
Q3) What was the first sexual harassment case to reach the U.S. Supreme Court?
A) Dothard v Rawlingson
B) Meritor Savings Bank v Vinson
C) Phillips v Martin Marietta
D) American Tobacco Company v Patterson
Answer: B
Q4) In today's workplace, women make up the majority of the American workforce.
A)True
B)False
Answer: True
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Chapter 4: Job Analysis, Strategic Planning, and Human Resource Planning
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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) Burton Pharmaceuticals is a fast-growing drug company based in Dallas. Top executives at Burton realize that human capital plays an essential role in the continued success of the firm, and they want HR to participate in strategic planning. Which of the following questions is LEAST relevant to determining whether HR currently plays a strategic role at Burton?
A) Is HR rated by Burton's customers?
B) Is HR present at Burton's restructuring discussions?
C) Does Burton's HR provide an annual report on its ROI?
D) Does HR utilize current technology in recruiting Burton employees?
Q2) Worker self-service is the use of software and the corporate network to automate paper-based human resource-related processes that require a manager's approval, record-keeping or input, and processes that support the manager's job.
A)True
B)False
Q3) Frederick Herzberg outlined five principles related to job enlargement.
A)True
B)False
Q4) What is succession planning? How has succession planning changed in recent years?
Page 6
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Chapter 5: Recruitment
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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) What are the steps involved in the recruitment process?
Q2) Which of the following is an effort on the part of a single employer or group of employers to attract a large number of applicants to one location for interviews?
A) mass recruiting
B) event recruiting
C) job board
D) job fair
Q3) The trend in bringing offshored jobs back to the United States is known as
A) recapturing
B) reshoring
C) regaining
D) reestablishing
Q4) Recruitment is the process of attracting qualified individuals and encouraging them to apply for jobs with an organization.
A)True
B)False
Q5) What is a promotion from within policy? What are the advantages and disadvantages of such a policy?
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Available
Study
Chapter 6: Selection
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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) The keyword résumé uses keyword terms to describe an applicant's characteristics and industry-specific experience to accommodate the computer search process.
A)True
B)False
Q2) Many recruiters believe that ________ is the most important metric to use in the selection process.
A) quality of hire
B) acceptance rate
C) return on recruiting revenue
D) turnover yield
Q3) An assessment center is a selection approach that requires individuals to perform activities similar to those they might encounter in an actual job.
A)True
B)False
Q4) Organizational fit refers to management's perception of the degree to which the prospective employee will fit in with the firm's culture or value system.
A)True
B)False
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Page 8
Chapter 7: Training and Development
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150 Verified Questions
150 Flashcards
Source URL: https://quizplus.com/quiz/29731
Sample Questions
Q1) Which of the following is an approach to advising, coaching, and nurturing, for creating a practical relationship to enhance individual career, personal, and professional growth and development?
A) succession planning
B) strategic planning
C) mentoring
D) training
Q2) The planned and systematic attempt to change the organization, typically to a more behavioral environment is referred to as ________.
A) management development
B) vestibule system training
C) organization development
D) on-demand training
Q3) With online synchronized study, students have a series of assignments that need to be completed in a certain time frame.
A)True
B)False
Q4) What is strategic training and development? What impact has technology had on training and development programs?
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Chapter 8: Performance Management and Appraisal
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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) Performance appraisals are used for all of the following purposes EXCEPT
A) identifying training needs
B) defending personnel decisions
C) implementing selection tests
D) providing employee feedback
Q2) Traits such as adaptability, judgment, appearance, and attitude may be used in performance appraisals if they are job-related.
A)True
B)False
Q3) Withholding appraisal data from employees hinders their ________.
A) long-term strategic planning
B) developmental efforts
C) evaluator training
D) profit sharing
Q4) Which performance appraisal method is most frequently criticized?
A) rating scales
B) results-based
C) 360-feedback
D) BARS
Page 10
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Chapter 9: Direct Financial Compensation
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150 Verified Questions
150 Flashcards
Source URL: https://quizplus.com/quiz/29733
Sample Questions
Q1) A senior statistician would probably be categorized as what type of employee under the Fair Labor Standards Act?
A) administrative
B) executive
C) professional
D) outside salesperson
Q2) Vesting on a graduated basis has a tendency to ________.
A) discourage participation
B) improve recruiting
C) increase hiring
D) reduce turnover
Q3) Current trends in executive pay involve linking compensation with ________.
A) multi-year contract packages
B) deferred stock options
C) performance results
D) seniority systems
Q4) What are the advantages and disadvantages of team-based pay?
Q5) In a brief essay, describe job evaluation and job pricing.
Q6) What is a compensation survey? How do organizations benefit from using compensation surveys?
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Chapter 10: Indirect Financial Compensation Benefits and Nonfinancial Compensation
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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) Additional money paid to an employee for the inconvenience of working undesirable hours is known as ________.
A) overtime pay
B) base pay
C) hazard pay
D) shift differential pay
Q2) What Act created a system of retirement benefits?
A) Family and Medical Leave Act
B) Fair Labor Standards Act
C) Social Security Act
D) Equal Pay Act
Q3) The intent of which Act is to ensure that when employees retire, they receive deserved pensions?
A) Health Insurance Portability and Accountability Act
B) Consolidated Omnibus Budget Reconciliation Act
C) Older Workers Benefit Protection Act
D) Employee Retirement Income Security Act
Q4) Benefits do not generally serve as motivation for improved performance.
A)True
B)False
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Chapter 11: A Safe and Healthy Work Environment
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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) According to a recent survey, the most common type of workplace bullying by women is ________.
A) psychological deflection
B) physical intimidation
C) social hostility
D) indirect harassment
Q2) Why is it economically beneficial to maintain workplaces that are safe, healthy, and drug-free?
Q3) According to the Substance Abuse and Mental Health Services Administration, drug-using employees are more than ________ times as likely to be involved in workplace accidents and ________ times as likely to file workers' compensation claims.
A) 10; 15
B) 2.5; 3
C) 3.6; 5
D) 5.5; 7
Q4) The goal of ergonomics is to enable the worker to adjust to the machines, tasks, and environments in the workplace.
A)True
B)False
Page 13
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Chapter 12: Labor Unions and Collective Bargaining
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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) In a two-tier wage system, young employees receive less pay and benefits than older employees.
A)True
B)False
Q2) In the 10 states without right-to-work laws, it is legal for an employer to agree with the union that a new employee must join the union after a certain period of time or be terminated.
A)True
B)False
Q3) The purpose of the Committee on Political Education (COPE) is to support politicians who favor organized labor.
A)True
B)False
Q4) When the dues checkoff is in effect, management agrees to ________.
A) pay dues for members who cannot afford them
B) send a portion of members' dues to charities
C) forward members' dues to the union
D) audit union members' dues
Q5) In a brief essay, discuss the concepts of a bargaining unit and decertification.
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Q6) What are right-to-work laws? How do these laws relate to union security?
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Chapter 13: Internal Employee Relations
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150 Flashcards
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Sample Questions
Q1) Which of the following is a drawback to the hot stove approach?
A) lacks timeliness
B) too impersonal
C) lacks flexibility
D) too subjective
Q2) Which of the following is LEAST likely to be a topic addressed during offboarding?
A) training programs
B) company property
C) health insurance
D) retirement plans
Q3) Through what means may personality clashes between two valued employees be effectively handled?
A) promotions
B) transfers
C) demotions
D) layoffs
Q4) What are the common reasons that CEOs and other top executives are fired?
Q5) How do employers benefit from outplacement and offboarding?
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Chapter 14: Global Human Resource Management
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150 Flashcards
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Sample Questions
Q1) Which of the following countries prohibits collective bargaining for textile workers?
A) Canada
B) Chile
C) Sweden
D) United States
Q2) The Foreign Corrupt Practices Act prohibits U.S. firms from bribing foreign officials.
A)True
B)False
Q3) A multinational corporation is based in one country and produces goods or provides services in one or more foreign countries.
A)True
B)False
Q4) A host-country national (HCN) is an employee who is a citizen of the country where the subsidiary is located.
A)True
B)False
Q5) Discuss the role of strategic human resource management in global business.
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