Training and Development Exam Practice Tests
Course Introduction
Training and Development is a course designed to equip students with the foundational knowledge and practical skills required to design, implement, and evaluate effective employee training programs within various organizational settings. The course covers key topics such as needs assessment, learning theories, instructional design, training methods, program delivery, and the measurement of training effectiveness. Emphasis is placed on the importance of aligning training initiatives with organizational goals, fostering employee growth, and adapting to changing workforce needs. Real-world case studies and practical assignments enable students to apply theoretical concepts and develop strategies for enhancing individual and organizational performance through targeted training and development interventions.
Recommended Textbook
Effective Training 5th Edition by P. Nick Blanchard
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563 Verified Questions
563 Flashcards
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Page 2
Chapter 1: Training in Organizations
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39 Verified Questions
39 Flashcards
Source URL: https://quizplus.com/quiz/26022
Sample Questions
Q1) All aspects of the training program come together in the A)Design phase.
B)Implementation phase.
C)Development phase.
D)Analysis phase.
E)Evaluation phase.
Answer: B
Q2) When evaluating training,the major type of evaluation to consider is
A)Process evaluation.
B)Analysis evaluation.
C)Outcome evaluation.
D)Both A & C.
E)Both B & C.
Answer: D
Q3) Compilation is the highest level of skill acquisition.
A)True
B)False
Answer: False
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Chapter 2: Aligning Training With Strategy
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38 Verified Questions
38 Flashcards
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Sample Questions
Q1) __________ refers to the number of factors in an organization's environment and how they are interrelated.
A)Environmental uncertainty
B)Environmental flexibility
C)Environmental complexity
D)Environmental stability
E)None of the above
Answer: C
Q2) Organizational design refers to the way the work is divided and organized.
A)True
B)False
Answer: False
Q3) Cavalier Tool and Manufacturing decided not to pursue ISO certification because
A)They could not afford the cost associated with certification.
B)They had attempted certification a few years earlier and it had been unsuccessful.
C)Sometimes a customer required a "down and dirty" mold which would not be allowed under ISO certification.
D)The owner was not interested in certification.
Answer: C
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Page 4
Chapter 3: Learning, motivation, and Performance
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48 Verified Questions
48 Flashcards
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Sample Questions
Q1) Self-efficacy is an important concept in understanding motivation.
A)True
B)False Answer: True
Q2) Punishment is an undesirable management and training tool.
A)True
B)False Answer: True
Q3) ____One of the differences between the behaviorist and cognitive approach to learning is that the cognitive approach is more subject oriented and developed by the instructor.
A)True
B)False Answer: False
Q4) Needs theories attempt to describe and explain how a person's needs are translated into actions to satisfy their needs.
A)True
B)False Answer: False
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Chapter 4: Needs Analysis
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68 Flashcards
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Sample Questions
Q1) In ________ competencies are defined as "what someone needs to be doing to be competent in their job."
A)North America
B)United Kingdom
C)Australia
D)Both B & C
E)All of the above
Q2) You cannot have a _______ measure unless the measure is _______.
A)Valid;relevant
B)Relevant;valid
C)Reliable;valid
D)Valid;reliable
E)Relevant;reliable
Q3) A training needs analysis is conducted when a
A)Setback event occurs.
B)Triggering event occurs.
C)Decision to provide sexual harassment training is made.
D)Deficiency is determined to be a motivational deficiency.
Q4) List five sources of data for person analysis and their training need implications.
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Chapter 5: Training Design
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70 Verified Questions
70 Flashcards
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Sample Questions
Q1) When estimating training costs,it is a good idea to build in a contingency fund of about _____ percent.
A)2
B)10
C)25
D)30
Q2) The perception of salient characteristics of an organization is
A)Culture.
B)Environment.
C)Climate.
D)Surroundings.
E)All of the above.
Q3) What is a "sit-in" and what are the conditions necessary for it to be effective?
Q4) Symbolic coding is
A)The second stage of attracting attention.
B)Where you rehearse in your mind how to "do it."
C)Part of the retention process.
D)A design method for assuring learning.
Q5) When should the whole learning method be utilized?
Q6) Why are peer support and supervisor support important to the transfer process?
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Chapter 6: Traditional Training Methods
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60 Flashcards
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Sample Questions
Q1) Which of the following statements is true about business games?
A)They are generally used as a standalone training method.
B)They can take up to several weeks to complete.
C)To be effective games should require trainees to make a minimum of six decisions.
D)Games do not require learning objectives.
E)A & D Answer B
Difficulty Easy
Page ref 212-213
Q2) The main advantage a lecture has over printed text and video is the A)Credibility the lecturer can give to the material.
B)Cost.
C)Speed.
D)Ability to test learning.
Q3) Define a role-play and in doing so,be sure to identify and explain the five different types of role-play.
Q4) One way to encourage trainees to respond is to ask them to write out an answer.
A)True
B)False
Q5) Define coaching and explain its relationship with the term mentoring.
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Chapter 7: Electronic Training Methods
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35 Verified Questions
35 Flashcards
Source URL: https://quizplus.com/quiz/26028
Sample Questions
Q1) In developing an ET program,which three factors need to be considered?
A)Auto- pacing,level of interactivity,and level of sophistication of the trainees
B)Self- pacing,level of interactivity,and level of sophistication of the multimedia
C)Self- pacing,level of interactivity,and level of sophistication of the programmer
D)Auto- pacing,level of interactivity,and level of sophistication of the multimedia
Q2) In Virtual Reality training,which of the following devices is NOT used to provide sensory information?
A)Headset
B)Gloves
C)Joystick
D)Treadmill
Q3) Virtual Reality is one of the most popular training technologies today.
A)True
B)False
Q4) What are some points that should be taken into consideration when selecting an IM training program?
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Chapter 8: Development and Implementation of Training
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42 Verified Questions
42 Flashcards
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Sample Questions
Q1) In the "experiential learning model" the first step (the experience)corresponds to the first step (attention)of Gagne's 9 events of instruction.
A)True
B)False
Q2) Learning objectives should be sent to trainees before training and need not be dealt with at the training session as it takes up too much time.
A)True
B)False
Q3) Hiring a consultant for training might be an option if
A)The training is very specific.
B)The organization needs to get the training done as quickly as possible.
C)The consultant is an expert in a different industry.
D)Constant retraining will be needed.
Q4) An ice breaker is a game or exercise that gets the trainees involved in meeting and talking with others in the training session.
A)True
B)False
Q5) What is active listening and why is it necessary?
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Chapter 9: Evaluation of Training
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50 Verified Questions
50 Flashcards
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Sample Questions
Q1) You must always have a pretest to compare your posttest to in a well-designed evaluation.
A)True
B)False
Q2) Which of the following statements regarding process evaluation is true?
A)The training manager is always interested in this data.
B)It is not that important to gather such information for a one- time half-day seminar.
C) Trainees are not interested in this data.
D) Only newer trainers are interested in this type of data.
Q3) Explain the four types of evaluation outcomes identified in the text.
Q4) The confidence that evaluation findings will generalize to others who undergo the training is known as
A)History.
B)Maturation.
C)Internal validity.
D)External validity.
E)Testing.
Q5) Briefly discuss the reasons and counter?reasons for not evaluating training programs.
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Chapter 10: Key Areas of Organizational Training
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55 Verified Questions
55 Flashcards
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Sample Questions
Q1) Identify and describe the 5 dimensions of culture according to Hofstede.
Q2) Lawsuits can be expensive,but what are some of the other reasons for making sure you have diversity training?
Q3) In order to not be charged with unfair discrimination when promoting someone,you need to be sure you provided the opportunity for all qualified to get relevant training
A)True
B)False
Q4) Which of the following statements about the glass ceiling is true?
A)In 2004,only about two percent of the corporate offices of the Fortune 500 were filled by women.
B)Kraft Foods has about a quarter of its corporate positions filled by women.
C)Unions such as the Communication Workers have opposed any efforts to help females and insist the company operate on a strict seniority basis.
D)None of the above is true.
Q5) Diversity training focuses on understanding the differences between people of different backgrounds.
A)True
B)False
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Chapter 11: Employee and Management Development
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58 Verified Questions
58 Flashcards
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Sample Questions
Q1) The main advantage to an employee for developing her KSAs is that she is likely to be promoted.
A)True
B)False
Q2) A participative style of management is characterized by friendliness,empathy,and concern for meeting employees' needs.
A)True
B)False
Q3) When using job rotation for employee development,it isn't necessary to use the Training Process Model in the text.
A)True
B)False
Q4) By developing employees,the organization increases its flexibility.
A)True
B)False
Q5) Explain employee?oriented styles.Make sure to include an explanation of the two employee?oriented styles explained in the text.
Q6) List four reasons why a company should be concerned about developing its employees.
Page 13
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