Training and Development Exam Practice Tests
Course Introduction
Training and Development explores the strategies and practices organizations use to enhance employee skills, knowledge, and performance. This course covers the principles of needs assessment, curriculum design, instructional methods, and evaluation of training effectiveness. Students learn how to identify skill gaps, develop learning programs, facilitate employee growth, and measure training outcomes. Key topics include adult learning theory, e-learning, talent management, leadership development, and the role of training in organizational success. Through case studies and practical assignments, participants gain hands-on experience in designing and implementing effective training solutions for diverse workplace environments.
Recommended Textbook
Human Resource Management 13th Edition by
R. Wayne Dean Mondy
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14 Chapters
2100 Verified Questions
2100 Flashcards
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Chapter 1: Strategic Human Resource Management: an Overview
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150 Verified Questions
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Sample Questions
Q1) Which of the following terms refers to a goal-oriented process that is directed toward ensuring that organizational processes are in place to maximize the productivity of employees, teams, and the organization?
A) team strategic management
B) performance management
C) organization development
D) career development
Answer: B
Q2) Billings Manufacturing has made the decision to use a professional employer organization. As a result, Billings will release its employees, who will then be hired by the PEO.
A)True
B)False
Answer: True
Q3) According to your textbook, cloud computing ________.
A) has done little to enhance HR mobility
B) requires expensive, time-consuming upgrades for HR staff
C) allows HR professionals to access applications from virtually anywhere
D) has largely been ignored by HR professionals
Answer: C
Page 3
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Chapter 2: Business Ethics and Corporate Social Responsibility
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Sample Questions
Q1) A typical social audit in a business focuses on corporate revenues, cash flows, and retained earnings.
A)True
B)False
Answer: False
Q2) The Supreme Court ruling in Bechtel v Competitive Technologies Inc. upheld which federal law?
A) McCarran-Ferguson Act
B) Sarbanes-Oxley Act
C) Davis-Bacon Act
D) Taft-Hartley Act
Answer: B
Q3) The philosophy of sustainability at Dow Chemical is exemplified by the slogan
A) "Better living through chemistry."
B) "If you can't do it better, why do it?"
C) "If we don't do it, somebody else will."
D) "With chemicals, there's no such thing as a bad day."
Answer: B
Page 4
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Chapter 3: Workforce Diversity, Equal Employment
Opportunity, and Affirmative Action
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Sample Questions
Q1) According to the Uniform Guidelines, test validation is essential only when selection devices produce ________.
A) adverse impact
B) systemic discrimination
C) racial discrimination
D) disparate treatment
Answer: A
Q2) It is estimated that ________ of Fortune 500 firms ban discrimination on the basis of sexual orientation.
A) 50%
B) 86%
C) 36%
D) 25%
Answer: B
Q3) The terms "diversity management" and "equal employment opportunity" mean the same thing.
A)True
B)False
Answer: False
Page 5
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Chapter 4: Job Analysis, Strategic Planning, and Human Resource Planning
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Sample Questions
Q1) One of the primary advantages of O*NET is that it ________.
A) provides a list of all federal and state job openings
B) serves as a recruiting tool for small and large firms
C) maintains current job requirement information
D) tracks changes in the U.S. job market
Q2) Burton Pharmaceuticals is a fast-growing drug company based in Dallas. Top executives at Burton realize that human capital plays an essential role in the continued success of the firm, and they want HR to participate in strategic planning. Which of the following, if True, suggests that HR is already involved in strategic planning at Burton?
A) HR representatives attend merger and acquisition discussions.
B) HR handles all compliance issues related to OSHA and the ADA.
C) HR regularly updates job analysis and job specification information.
D) HR representatives monitor employee training needs and interests.
Q3) In the job description, which element provides a concise overview of the job?
A) job summary
B) job identification
C) purpose statement
D) performance standards
Q4) Identify and discuss zero-base forecasting and bottom-up forecasting.
Page 6
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Chapter 5: Recruitment
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Sample Questions
Q1) Google uses competitive games as a means to ________.
A) earn advertising revenue
B) attract the general public to its search engine
C) market its Android operating system
D) identify top talent for potential employment
Q2) ________ are operated by each state but receive overall policy direction from the U.S. Employment Service.
A) Newspapers
B) Special events agencies
C) Private recruitment agencies
D) Public employment agencies
Q3) Recruiting programs have little impact on a firm's financial status.
A)True
B)False
Q4) What would be the most likely external recruitment source for a firm that needs 30 entry-level machine operators?
A) vocational schools
B) community colleges
C) state universities
D) former military soldiers
Page 7
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Chapter 6: Selection
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Sample Questions
Q1) Predictive validity is considered an inexpensive and quick method for establishing the validity of a selection test.
A)True
B)False
Q2) Which of the following issues is LEAST relevant during an employment interview?
A) occupational experience
B) interpersonal skills
C) personal likes and dislikes
D) academic achievement
Q3) A goal-directed summary of a person's experience, education, and training developed for use in the selection process is known as a(n) ________.
A) résumé
B) application form
C) job requisition
D) work sample test
Q4) Preliminary screening attempts to eliminate unqualified candidates quickly.
A)True
B)False
Q5) How are companies using LinkedIn in their recruitment efforts?
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Chapter 7: Training and Development
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Sample Questions
Q1) In order to be successful, a T&D program needs ________.
A) specialization and standardization
B) top management support
C) pre-recorded lectures
D) input from local colleges and universities
Q2) What is behavior modeling? What tools and delivery systems are available to firms that use behavior modeling for training and development purposes?
Q3) Consider the following: Up to 40 percent of externally hired private sector executives fail within the first 18 months and many others that are recruited from the outside leave within five years. Discuss how inadequate onboarding of new executives can contribute to these outcomes.
Q4) Rapidly changing technology plays a significant role in how training and development programs are delivered to employees.
A)True
B)False
Q5) What is a career? What is career planning?
Q6) Compare and discuss the terms "job security" and "career security."
Q7) What is the purpose of a corporate university?
Page 9
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Chapter 8: Performance Management and Appraisal
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Sample Questions
Q1) When a manager generalizes one positive performance feature or incident to all aspects of employee performance, the manager is most likely guilty of ________.
A) leniency
B) central tendency error
C) halo error
D) recent behavior bias
Q2) The marketing manager at P&M Consulting is known for giving subordinates undeserved high ratings. Which of the following best describes this problem?
A) leniency
B) central tendency error
C) halo error
D) recent behavior bias
Q3) In the essay method, the rater writes a brief narrative describing the employee's performance.
A)True
B)False
Q4) Why are appraisal interviews often dreaded by employees and managers? How can a system of continuous open communication minimize this problem?
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Chapter 9: Direct Financial Compensation
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Sample Questions
Q1) Which term refers to the motivation theory that involves people comparing their job contributions and benefits to those of others?
A) expectancy theory
B) equity theory
C) reinforcement theory
D) hierarchy theory
Q2) Current trends in executive pay involve linking compensation with ________.
A) multi-year contract packages
B) deferred stock options
C) performance results
D) seniority systems
Q3) Which of the following is NOT one of the universal job factors of the factor comparison method?
A) working conditions
B) abstract thinking skills
C) physical requirements
D) responsibilities
Q4) What is a compensation survey? How do organizations benefit from using compensation surveys?
Q5) Compare and discuss skill-based and competency-based systems of pay.
Page 11
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Chapter 10: Indirect Financial Compensation Benefits and Nonfinancial Compensation
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Sample Questions
Q1) Margaret's husband, who worked as an accountant, recently died from a heart attack while on vacation. Which of the following would most likely be provided to Margaret?
A) survivors' benefits
B) discretionary benefits
C) unemployment compensation
D) supplemental Medicaid payments
Q2) In a short essay, explain the concept of total rewards.
Q3) Which of the following pays for Social Security?
A) state and local government
B) employer and employee
C) employer only
D) employee only
Q4) Maura's retirement plan requires her employer to make specific contributions to a retirement fund established for Maura. Which type of plan does Maura most likely have?
A) defined contribution plan
B) deferred contribution plan
C) defined benefit plan
D) deferred salary plan
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Chapter 11: A Safe and Healthy Work Environment
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Sample Questions
Q1) The Occupational Safety and Health Act requires employers to provide employees a safe and healthy place to work, and which responsibility extends to providing "safe" employees.
A)True
B)False
Q2) The National Auto Group is going to develop a wellness program. What is the first step in the process?
A) conducting a health-risk assessment of employees
B) developing incentives for employee participation
C) establishing an on-site health clinic
D) requiring substance abuse tests
Q3) Alcoholism is currently defined as a ________.
A) hereditary problem that cannot be medically treated
B) stress-related condition characterized by social drinking
C) psychological problem that causes frequent binge drinking
D) medical disease characterized by uncontrolled and compulsive drinking
Q4) Burnout causes individuals to lose a sense of the basic purpose and fulfillment of their work and results in exhaustion.
A)True
B)False
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Chapter 12: Labor Unions and Collective Bargaining
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Sample Questions
Q1) Which of the following is the final product of the collective bargaining process?
A) employment contract
B) labor agreement
C) mediation contract
D) arbitration guidelines
Q2) Most union organizers will NOT continue their organizing efforts unless at least ________ percent of the workers in the workgroup sign authorization cards.
A) 30
B) 50
C) 70
D) 100
Q3) What is the status of labor unions in the U.S.?
Q4) Which of the following acts permitted a closed shop in the construction industry?
A) National Labor Relations Act
B) Norris-LaGuardia Act
C) Landrum-Griffin Act
D) Taft-Hartley Act
Q5) What are right-to-work laws? How do these laws relate to union security?
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Chapter 13: Internal Employee Relations
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Sample Questions
Q1) In most cases, terminations at unionized firms are based on performance and merit.
A)True
B)False
Q2) Firing employees is typically easier to do at unionized firms than at union-free firms.
A)True
B)False
Q3) Phased retirement allows employees to transition from full-time work to retirement in steps rather than all at one time.
A)True
B)False
Q4) According to research, when a firm delays downsizing as long as possible, the firm will most likely ________.
A) recover more quickly when the economy improves
B) implement a formal grievance procedure
C) force senior employees into retirement
D) file for bankruptcy within one year
Q5) How do employers benefit from outplacement and offboarding?
Q6) What are the common reasons that CEOs and other top executives are fired?
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Chapter 14: Global Human Resource Management
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Sample Questions
Q1) Changes to the U.S. tax code do not affect expatriates, whose compensation depends solely on host-country wage standards.
A)True
B)False
Q2) During the self-selection phase, expatriate candidates must consider whether their spouses and children are interested in relocating internationally.
A)True
B)False
Q3) The Small Business Administration (SBA) offers ________ of 12 months or less that provide a line of credit for suppliers, inventory, or production of goods.
A) global business grants
B) international trade loans
C) export working capital loans
D) export express loans
Q4) According to surveys, less than 5% of repatriated employees leave a firm soon after an international assignment ends.
A)True
B)False
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Page 16