Training and Development Exam
Materials
Course Introduction
This course provides an in-depth exploration of the principles, practices, and strategies involved in employee training and development within organizations. Students will learn how to assess training needs, design effective training programs, implement learning interventions, and evaluate their effectiveness. The course covers adult learning theories, instructional design models, and the application of technology in training. Through case studies and practical exercises, students will gain skills to enhance workforce performance, support career development, and align training initiatives with organizational goals.
Recommended Textbook
Human Resource Management 14th Edition by Dean Mondy
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14 Chapters
2100 Verified Questions
2100 Flashcards
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Page 2
Chapter 1: Human Resource Management: An Overview
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150 Verified Questions
150 Flashcards
Source URL: https://quizplus.com/quiz/8973
Sample Questions
Q1) Which term refers to potential employees located within a specific geographic area?
A) forecasted allocation
B) labor market
C) labor union
D) employee relations
Answer: B
Q2) The human resource manager normally operates in what capacity?
A) line
B) production
C) matrix
D) staff
Answer: D
Q3) Indirect financial compensation is the pay that a person receives in the form of wages,salaries,commissions,and bonuses.
A)True
B)False
Answer: False
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Page 3
Chapter 2: Business Ethics and Corporate Social Responsibility
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150 Verified Questions
150 Flashcards
Source URL: https://quizplus.com/quiz/8979
Sample Questions
Q1) In a recent survey,what percent of investors said they would move their account if they discovered the company was involved in unethical behavior?
A) 17%
B) 37%
C) 67%
D) 97%
Answer: C
Q2) At Tyson Foods,Lily serves as the point person who guides everyone in the firm towards ethical actions.Lily most likely serves as the firm's ________.
A) chief financial officer
B) HR manager
C) ethics officer
D) safety officer
Answer: C
Q3) An organization's middle managers usually initiate a corporation's approach to social responsibility.
A)True
B)False
Answer: False
Page 4
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Chapter 3: Equal Employment Opportunity, Affirmative
Action, and Workforce Diversity
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150 Verified Questions
150 Flashcards
Source URL: https://quizplus.com/quiz/8980
Sample Questions
Q1) Which act prohibits an employer from paying an employee of one gender less money than an employee of the opposite gender where the jobs require equal skills,effort,and responsibility and are performed under similar working conditions?
A) Walsh-Healey Act
B) Davis-Bacon Act
C) Fair Labor Standards Act
D) Equal Pay Act
Answer: D
Q2) What term refers to any perceived difference among people,such as age,profession,lifestyle,or position?
A) diversity
B) culture
C) climate
D) environment
Answer: A
Q3) Sexual harassment is a universal phenomenon across cultures.
A)True
B)False
Answer: False
Page 5
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Chapter 4: Strategic Planning, Human Resource Planning, and Job Analysis
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150 Verified Questions
150 Flashcards
Source URL: https://quizplus.com/quiz/8981
Sample Questions
Q1) The job identification section of the job description includes the job title,the department,the reporting relationship,and a job number or code.
A)True
B)False
Q2) The job identification section of the job description includes the ________.
A) required skills of the job
B) size of company
C) reporting relationship
D) primary duties and tasks
Q3) A position may require the services of ten to twelve people depending on the size of the organization.
A)True
B)False
Q4) An availability forecast involves determining the number,skill,and location of employees the organization will need at future dates in order to meet its goals.
A)True
B)False
Q5) Identify and discuss zero-base forecasting and bottom-up forecasting.
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Chapter 5: Recruitment
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150 Verified Questions
150 Flashcards
Source URL: https://quizplus.com/quiz/8982
Sample Questions
Q1) Which of the following is not contributing to reshoring-bringing offshored work back to the United States?
A) the decline in value of the U.S. dollar
B) decreasing labor costs in overseas countries
C) higher costs for packaging and inventory
D) rising costs for currency exchange
Q2) Recently,corporate career Web sites are becoming more accessible to job seekers through handheld mobile devices.
A)True
B)False
Q3) Technical and vocational schools,community colleges,colleges,and universities are the primary focus of ________.
A) public recruitment agencies
B) private employment agencies
C) executive search firms
D) recruiters
Q4) Discuss why the recruitment process can promote or detract from a company's success?
Q5) What is recruitment? How do labor market conditions affect recruitment?
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Chapter 6: Selection
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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) What type of interview has potential legal problems because of the likelihood of discussing potentially discriminatory information?
A) structured
B) unstructured
C) stress
D) directive
Q2) Applicant tracking systems are being redesigned to include ________.
A) automated résumé ranking tools
B) background check capabilities
C) customized input forms
D) quality-of-hire metrics
Q3) The primary reason for conducting background investigations is to ________.
A) hire better workers
B) check personal references
C) verify educational credentials
D) prevent employment discrimination
Q4) What is the difference between group interviews,board (or panel)interviews,and stress interviews? What are the typical areas that are assessed and discussed during an employment interview?
Q5) How are companies using LinkedIn in their recruitment efforts?
Page 8
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Chapter 7: Performance Management and Appraisal
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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) PA is an area of human resource management that has special problems when translated into different countries' cultural environments.
A)True
B)False
Q2) Negligent retention may create ________ for employers that engage in this practice.
A) a strong reputation
B) employee empowerment
C) liability
D) all of the above
Q3) Withholding appraisal data from employees hinders their ________.
A) long-term strategic planning
B) developmental efforts
C) evaluator training
D) profit sharing
Q4) It is essential that line managers play a key role in performance appraisal from beginning to end.
A)True
B)False
Q5) Discuss how to structure a successful performance appraisal interview.
Page 9
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Chapter 8: Training and Development
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150 Verified Questions
150 Flashcards
Source URL: https://quizplus.com/quiz/8985
Sample Questions
Q1) Quality circles are groups of employees who voluntarily meet regularly with their supervisors to discuss their problems,investigate causes,recommend solutions,and take corrective action when authorized to do so.
A)True
B)False
Q2) Dan works for a U.S.accounting firm in its Singapore office.Over the weekend,Dan plans to complete one of the firm's training courses using his home computer.Which of the following most likely describes the type of training in which Dan is participating?
A) dynamic training
B) static training
C) just-in-time training
D) reinforcement training
Q3) Which formal career planning assessment tool assesses four preferences for how an individual would behave in different situations?
A) Career Key survey
B) likes/dislikes survey
C) job satisfaction survey
D) Myers-Briggs Type Indicator
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10
Chapter 9: Direct Financial Compensation Core Compensation:
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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) Anna,a marketing manager,frequently takes development and training courses to learn new skills.Anna is financially rewarded by her employer each time she acquires a new capability.What type of compensation plan is most likely used by Anna's employer?
A) variable pay
B) skill-based pay
C) lump sum pay
D) competency-based pay
Q2) Profit sharing is a compensation plan that helps HR managers with recruiting and retaining employees.
A)True
B)False
Q3) One of the primary purposes of the Fair Labor Standards Act of 1938 was to eliminate substandard wages and to prevent children from excessive work hours.
A)True
B)False
Q4) What is compensation? Define direct financial,indirect financial and nonfinancial compensation.
Q5) In a brief essay,describe job evaluation and job pricing.
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Chapter 10: Indirect Financial Compensation Employee Benefits:
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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) Workers in which of the following countries take the fewest number of vacation days?
A) Italy
B) Brazil
C) Canada
D) United States
Q2) What type of indirect financial compensation is the most expensive for most businesses?
A) life insurance
B) health care insurance
C) retirement programs
D) unemployment compensation
Q3) Sabbaticals are temporary leaves of absence from an organization,usually at a reduced amount of pay.
A)True
B)False
Q4) Benefits do not generally serve as motivation for improved performance.
A)True
B)False
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Q5) What is a consumer-driven health care plan? How do they benefit employers?
Chapter 11: Labor Unions and Collective Bargaining
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150 Verified Questions
150 Flashcards
Source URL: https://quizplus.com/quiz/8975
Sample Questions
Q1) What was one of the major outcomes of the labor strike that happened at Honda Motor Company factories in China?
A) Honda awarded workers a 24 percent pay increase.
B) Honda terminated the employment of those employees who chose to strike.
C) Honda shut its operations in China.
D) Honda granted employees extra paid time off.
Q2) What is a union tactic called that puts pressure on the end user of a company's product in order to have a successful organizing attempt?
A) flooding the community
B) pulling the union through
C) political involvement
D) building public awareness
Q3) What is the duration of a typical labor/management agreement?
A) one year
B) two years
C) three years
D) four years
Q4) What is collective bargaining? What is involved in the collective bargaining process?
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Page 13
Chapter 12: Internal Employee Relations
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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) According to research cited in the text,what was the primary reason that top-performing women resigned from their jobs?
A) wanting more time with family
B) desiring additional compensation
C) lacking development options
D) failing to fit in with a company
Q2) Which term refers to a lateral movement of a worker within an organization?
A) demotion
B) termination
C) promotion
D) transfer
Q3) The goal of ________ is to formally communicate problem issues to employees in a direct and timely manner so that they can improve their performance.
A) progressive disciplinary action
B) performance appraisals
C) succession planning
D) broadbanding
Q4) What are the consequences of the hot stove rule? When is the hot stove rule ineffective?
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Chapter 13: Employee Safety, Health, and Wellness
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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) Since its inception,OSHA has helped to cut occupational injury and illness rates by how much?
A) 10%
B) 40%
C) 80%
D) 100%
Q2) Musculoskeletal disorders (MSDs)are conditions that affect the body's muscles,joints,tendons,ligaments,and nerves.
A)True
B)False
Q3) What state has a law that permits employees to take up to three days leave from work in any 12-month period for a variety of activities connected with domestic violence issues?
A) Florida
B) California
C) Michigan
D) Louisiana
Q4) What are musculoskeletal disorders (MSDs)? How can ergonomics benefit a workforce with a high number of employees affected by MSDs?
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Chapter 14: Global Human Resource Management
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150 Flashcards
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Sample Questions
Q1) Matt has a weekly meeting with other engineers who are located at different sites and regions around the world,yet none of the employees travel to the meetings.Matt most likely belongs to a(n)________.
A) expatriate community
B) orientation group
C) virtual team
D) franchise
Q2) Which of the following statements is true about the role of international sales for small and medium-sized businesses?
A) international sales are not easily facilitated through e-commerce
B) international sales have become a vital and growing part of the market for small to medium-sized businesses
C) international sales require a change in a country's legal system
D) international sales have become a vital and growing part of the market exclusively for large businesses.
Q3) With polycentric staffing,companies primarily hire expatriates to staff higher-level foreign positions.
A)True
B)False
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Page 16