Tourism Planning and Policy Practice Questions
Course Introduction
Tourism Planning and Policy explores the concepts, processes, and frameworks involved in the strategic development and regulation of tourism destinations. The course examines the role of policy in shaping sustainable tourism, addressing issues such as resource management, stakeholder engagement, community involvement, and the balance between economic growth and environmental conservation. Students will analyze case studies to understand the impacts of planning decisions, the responsibilities of government and industry stakeholders, and the global trends influencing tourism policy development. Emphasis is placed on integrated approaches that support responsible tourism and long-term destination competitiveness.
Recommended Textbook
Tourism Principles Practices Philosophies 12th Edition by Charles R. Goeldner
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20 Chapters
307 Verified Questions
307 Flashcards
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Page 2
Chapter 1: Tourism in Perspective
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22 Flashcards
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Sample Questions
Q1) Which of the following is not an approach to studying tourism?
A) accounting.
B) economic.
C) sociological.
D) product.
E) institutional.
Answer: A
Q2) Many tourism analysts predict that globally by year 2020 tourism will:
A) about double.
B) triple.
C) quadruple.
D) likely stay about the same as in 2000.
E) decline.
Answer: A
Q3) To be tourists, travelers may be:
A) traveling for business purposes.
B) traveling to set up a new business in another country.
C) studying in a university for the freshman year.
D) All of the above are tourists.
Answer: A
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Chapter 2: Tourism Through the Ages
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25 Flashcards
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Sample Questions
Q1) If you were to make a trip somewhere in the world, where would you find the richest historical evidences of early travel?
A) Mediterranean area
B) India
C) Middle East
D) North America
E) South America
Answer: A
Q2) Why did early English railroads enjoy a passenger surge?
A) Rail travel was faster than stagecoach.
B) Trains had better schedules.
C) Passenger service was very reliable and safe.
D) Fares were inexpensive.
E) All of the above.
Answer: D
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Chapter 3: Career Opportunities
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Sample Questions
Q1) An internship provides the opportunity to:
A) learn practical skills
B) acquire valuable experience
C) develop a further understanding of a field
D) develop professionalism
E) all of the above
Answer: E
Q2) According to the WTTC, the world region that is expected to have the most tourism job growth is:
A) Africa.
B) Americas.
C) Asia/Pacific.
D) Europe.
Answer: C
Q3) Employment in the tourism sector is expected to:
A) grow at the same rate as other economic sectors.
B) grow faster than other economic sectors.
C) grow more slowly than other economic sectors.
D) decline in the near future.
Answer: B
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Chapter 4: World, National, Regional, and Other Organizations
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Sample Questions
Q1) Which of the following is true of UNWTO?
A) It is a non-governmental organization.
B) It accelerates world understanding of the contributions of tourism.
C) Helps raise standards of living in less developed areas through tourism development.
D) All of the above.
E) b and c
Q2) In most cases regional tourist promotion organizations:
A) limit membership to private enterprises such as hotels, motels, campgrounds and restaurants.
B) exclude from membership government units such as counties or cities.
C) are made up of all kinds of firms and government units that have an interest in developing tourism.
D) are made up of government units below the state level) such as counties and cities
Q3) The most widely recognized organization in tourism is:
A) ECOSOC.
B) ATC.
C) UNWTO.
D) USTTA.
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Chapter 5: Passenger Transportation
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Sample Questions
Q1) The cruise industry using U.S. ports) has:
A) actually tripled business in the past 10 years.
B) carried over 12 million people in one year.
C) only attracted about 5-6 percent of the U.S. population.
D) All of the above.
E) None of the above.
Q2) Amtrak is promoting and upgrading passenger rail service. All but one of the following are facts:
A) Total passenger miles have grown since 1981.
B) In the northeast corridor it is the dominant carrier.
C) It operates some commuter agencies under contract.
D) It operates without any government subsidy.
E) It has high-speed train service between New York and Boston.
Q3) Nationwide, the motor coach industry is characterized by:
A) having a few major carriers and not many small companies.
B) having mostly companies providing charter and tour services.
C) operating under the authority of the U.S. Department of Transportation.
D) the smaller bus companies averaging trips of 387 miles.
E) None of the above.
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Page 7
Chapter 6: Hospitality and Related Services
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Sample Questions
Q1) If a hotel or restaurant is franchised, the property is mostly commonly owned:
A) by the hotel or restaurant chain company.
B) jointly by the chain company and the franchisee.
C) By the local franchisee.
D) by a combination of the local bank, the chain company and the franchisee.
E) none of the above.
Q2) Meeting planning is a growing profession because:
A) the profession involves practically all corporations.
B) it is mainly used by associations.
C) the convention market is growing.
D) all of the above
E) none of the above.
Q3) The UNWTO estimates, that while world hotel occupancy rates vary, they average about:
A) 25.6% overall.
B) 33.3% overall.
C) 50.1% overall.
D) 65.0% overall.
E) 89.2% overall.
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Chapter 7: Organizations in the Distribution Process
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25 Flashcards
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Sample Questions
Q1) The largest and most prominent travel agency association is:
A) ARTA.
B) ASTA.
C) CLIA.
D) NTA.
E) ARC.
Q2) Concerning sources of agency revenues, the following apply:
A) most of the revenue comes from a combination of car rentals and cruises.
B) cruises and tours produce the best commissions.
C) airlines are no longer a source of revenue.
D) hotel, rail, car rentals and cruises predominate.
E) none of the above is correct.
Q3) The main concept in incentive travel is that:
A) a travel award is given for achieving some company goal.
B) it rewards the sponsor's leaders by their suppliers.
C) it is a powerful motivator for increased employee performance.
D) a and c
E) All of the above.
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9
Chapter 8: Attractions, Recreation, Entertainment, and Other
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Sample Questions
Q1) Parks are important resources that attract visitors, thus:
A) there are both private and publicly owned parks.
B) all levels of government can and do provide parks.
C) American countries have parks as primary attractions.
D) the U.S. National Park system comprises 393 locations.
E) All of the above.
Q2) Travelers are seeking destinations that provide a wide range of activities in which to participate while traveling on vacation. Which of the following activities do travelers regularly put at the top of their list of things to do?
A) visit national parks
B) participate in local festivals
C) visit historic sites
D) go shopping
E) go camping
Q3) All but one of the following are trends in outdoor recreation:
A) 75 percent of all Americans are "outdoor" people.
B) recreational opportunities in the U.S. draw international visitors.
C) there are a wide range of businesses in recreation.
D) manufacturers of recreational equipment tend to be large.
E) making new RV's is a multi billion industry.
Page 10
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Chapter 9: Motivation for Pleasure Travel
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Sample Questions
Q1) Lists of items relevant to why people travel are often used, but these:
A) have only a few limitations.
B) are seldom selective.
C) sometimes are mixed with destination attributes.
D) are usually comprehensive.
E) a and d
Q2) Repeat business is best assured when:
A) consumer expectations are met or exceeded.
B) tourism product prices are substantially lowered.
C) word-of-mouth advertising is positive.
D) a and b
E) a and c
Q3) A group of visitors with a narrow range of motivation would:
A) be attracted to only one kind of destination such as Disneyland.
B) wish to visit mainly national parks.
C) be interested in a destination offering many experiences.
D) only choose a travel experience having an expert guide.
E) select a tour based on a highly specialized theme.
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Chapter 10: Cultural and International Tourism for Lifes
Enrichment
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Sample Questions
Q1) Cultural activities:
A) have little impact on tourism development because only the best educated tourists appreciate them.
B) should not be shared with tourists.
C) are well suited to attracting tourists.
D) are not well suited to "out of season" development of tourism.
E) are of minor interest to most tourists.
Q2) Theaters, museums, libraries and similar national institutions usually are:
A) too high priced to appeal to the average tourist.
B) not very important in attracting tourists.
C) excellent tourist attractions.
D) not created for tourists.
E) of little interest to most tourists.
Q3) Cultural tourism:
A) always leads to better understanding between people.
B) requires cooperation between nations.
C) is primarily concerned with projecting cultures.
D) is concerned with people learning about each other's way of life.
E) is not important in international travel.
Page 12
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Chapter 11: Sociology of Tourism
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12 Flashcards
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Sample Questions
Q1) If a developing country wishes to attract mass tourism it must:
A) price tourism below competitors.
B) offer a series of festivals at various times of the year.
C) provide facilities based on Western standards.
D) remove all barriers to entering the country.
E) offer social contacts with tourists.
Q2) The main purpose of mass tourism is:
A) social.
B) to experience novelty.
C) cultural.
D) visiting attractions.
E) c and d
Q3) Contemporary institutionalized tourism:
A) is really a mass production industry.
B) provides maximum novelty of experience.
C) does not provide an attractive tourist experience.
D) does little to develop the tourism potential of a developing country.
E) c and d
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13
Chapter 12: Tourism Components and Supply
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Sample Questions
Q1) A number of systems for grading and classifying hotels are in use throughout the world. According to your text, which system is the most satisfactory?
A) A, B, C, D, E
B) first class, second class, etc.
C) deluxe to good
D) the 5 star system
Q2) In what way is the tourist business similar to any other type of business or industry?
A) It consistently makes high profits.
B) It is welcomed wherever it may be located.
C) It needs reliable methods of measuring results, observing trends, and forecasting needs.
D) It needs at least 40 percent equity capital in order to get financed.
Q3) All decisions pertaining to the management of the hotel should begin with the: A) board of directors.
B) owners).
C) manager in consultation with the department heads.
D) manager.
E) customers and guests.
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14
Chapter 13: Measuring and Forecasting Demand
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Sample Questions
Q1) The best method of forecasting tourism demand is:
A) time series and secular trends.
B) Delphi and mathematical models used together.
C) gravitation models.
D) computer systems models.
E) multiple correlation regression models.
Q2) Which of the following is true when measuring demand through tax collections?
A) If we know how much tax was collected, we can compute the tourist expenditures
B) Tourists pay many different types of taxes and these can be measured
C) Local people pay the same taxes as tourists, thus the collections are actually the same
D) We must separate taxable purchases by tourists from similar purchases by local residents
E) None of these is a good method
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15
Chapter 19: Tourism Marketing
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14 Flashcards
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Sample
Questions
Q1) As a tourism marketing tool, television:
A) is usually too expensive for small businesses to use.
B) can often be effectively and economically used by individual businesses by participating in group advertising sponsored by a Chamber of Commerce or a tourist association.
C) is most effectively used when marketing a tourist destination area or a major tourist attraction.
D) all of the above.
E) none of the above.
Q2) How successful are the joint promotional efforts of private industry and government?
A) rarely successful.
B) a cooperative effort is often successful.
C) one of the best plans, effective and efficient.
D) a very poor, seldom used plan.
Q3) The basic purpose of market segmentation is to locate:
A) smaller markets.
B) attractive opportunities.
C) larger markets.
D) all markets.
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Page 16
Chapter 14: Tourisms Economic Impact
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Sample Questions
Q1) Which of the following is true of touristic expenditures?
A) They are narrowly distributed within the economy.
B) They are received mainly by hotels and restaurants.
C) They benefit mainly hospitality business suppliers.
D) They benefit all citizens in the community.
Q2) Tourism from Brazil to the U.S.:
A) is an export for the U.S.
B) is an export for Brazil.
C) is an import for the U.S.
D) should not be considered either an export or an import.
Q3) Visitor expenditures ultimately benefit:
A) hotels and restaurants-primary beneficiaries.
B) secondary businesses which supply primary beneficiaries.
C) all businesses which receive tourist expenditures.
D) supply businesses which serve all tourist businesses.
E) all businesses, professional services, and government.
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Chapter 15: Tourism Policy: Structure, Content and Process
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Sample Questions
Q1) Tourism policy fulfills which of the following functions:
A) provides a common direction and guidance for all tourism stakeholders.
B) provides a framework for public/private discussions on the role and contributions of the tourism sector to the economy and to society in general.
C) facilitates consensus around specific strategies and objectives for a given destination.
D) allows tourism to more effectively interface with other sectors of the economy.
E) All of the above.
Q2) Which of the following factors contribute the most to the competitiveness of a destination?
A) zoning by-laws which encourage facility development
B) the location of the destination in relation to its major markets
C) customers and immigration regulations that facilitates or hinders international visitation
D) foreign investment policy/regulations that affect the availability of investment capital
E) welfare policies that influence the nature and behavior of the workforce
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Chapter 16: Tourism Planning, Development, and Social Consideration
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Sample Questions
Q1) Probably the biggest single deterrent to tourism development is:
A) a generally downward trend in tourism in the U.S.
B) restrictions and controls on development such as zoning.
C) the language barrier to foreign travel.
D) a lack of accommodations.
E) a lack of appreciation and enthusiasm of government and business leaders.
Q2) Which of the following is the most important attribute of an area?
A) clean hotels and restaurants
B) spirit of hospitality
C) attractive shops
D) beautiful natural resources
E) fine climate
Q3) Which of the following is an example of tourism infrastructure?
A) roads
B) public utilities
C) parks
D) airfields
E) All of the above.
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Chapter 17: Tourism and the Environment
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Sample Questions
Q1) Which of the following is not a core indicator of sustainable tourism?
A) Site protection
B) Stress
C) Waste management
D) Policy
E) Development control
Q2) The most devastating economic results) of environmental degradation is/are:
A) stunted growth of the plant and animal life.
B) siltation of rivers and water bodies.
C) slow or non-existent regrowth of the forest.
D) lowering living standards of the indigenous people.
E) loss of interest by the potential ecotourist.
Q3) A building site for a new lodge should be:
A) bulldozed level, as that greatly minimizes costs.
B) integrated with the surroundings.
C) left entirely natural.
D) free from unusual features such as ponds or streams.
E) planted with exotic trees and shrubs to excite the guests.
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20
Chapter 18: Travel and Tourism Research
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Sample Questions
Q1) The major advantage of travel studies conducted by universities is that:
A) they provide advice in the planning, design and interpretation of travel research.
B) they lack intimate knowledge and bias toward the internal problems of a business.
C) the studies are usually conducted without bias by scientifically trained professionals.
D) they are concerned with the teaching of tourism and related subjects.
Q2) One of the advantages of using secondary sources of information rather than primary data is that:
A) secondary sources are up-to-date as a rule.
B) secondary data ordinarily are in usable form.
C) secondary data usually can be gathered faster and at less expense.
D) secondary data are more accurate.
E) secondary data do not require verification or validation as to their dependability.
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21
Chapter 20: Tourisms Future
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Sample Questions
Q1) During the 1990s and 2000s, international tourism receipts grew at a rate:
A) faster than world trade.
B) just a bit slower than world trade.
C) about the same as world trade.
D) more than petroleum products and motor vehicles.
E) None of the above is correct.
Q2) The probable future of international tourism to the years 2020 is that it will grow:
A) at a rate of about 4.3 percent per annum.
B) at a rate of 3.3 percent.
C) at a rate of 2.3 percent.
D) realistically, nowhere near the above estimates.
E) None of the above.
Q3) Widespread adoption of technology increases productivity and reduces costs. In tourism, technology has been:
A) widely adopted.
B) very scantily adopted.
C) growing rapidly in acceptance.
D) applied mainly to airline reservations, and information.
E) applied moderately but with disappointing results.
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Page 22