Total Rewards Management Study Guide Questions
Course Introduction
Total Rewards Management explores the strategic design and effective implementation of comprehensive compensation and benefits systems that attract, motivate, and retain talent within organizations. This course examines key components of total rewards, including base and variable pay, health and wellness programs, retirement benefits, professional development opportunities, and non-monetary recognition. Students will analyze internal and external factors influencing total rewards decisions, learn to align compensation strategies with broader organizational goals, and evaluate legal, ethical, and global considerations in rewards management. Practical case studies and real-world scenarios prepare students to develop and communicate competitive total rewards packages that support workforce engagement and organizational success.
Recommended Textbook
Strategic Compensation A Human Resource Management Approach 9th Edition by Martocchio
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Chapter 1: Strategic Compensation: a Component of Human Resource Systems
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Q1) Which of the following refers to the planned use of company resources-financial capital,equipment capital,and human capital-to promote and sustain competitive advantage?
A)strategic analysis
B)comparative analysis
C)360 degree analysis
D)competitive business strategy
Answer: D
Q2) As a strategic business partner,HR and compensation professionals today need to think most like whom?
A)vice president of human resources
B)chief financial officer (CFO)
C)chief executive officer (CEO)
D)comptroller
Answer: C
Q3) Strategic management involves distinguishing between ________ and ________ in attempting to achieve company goals,thus making strategic management an imprecise process.
Answer: threats,opportunities
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Chapter 2: Contextual Influences on Compensation Practice
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Q1) An employee has a regular hourly rate equal to $12.According to FLSA,how much should her/his employer pay this employee for each additional hour worked beyond the regular 40 hours within a period of 7 consecutive days?
A)$12
B)$14
C)$16
D)$18
Answer: D
Q2) This act strengthened the Equal Pay Act of 1963 by requiring employers to show that pay disparities are job related rather than sex-based.This act also prohibits employers from retaliating against employees who share their salary information.
A)The Paycheck Fairness Act
B)The Civil Rights Act of 1964
C)The Age Discrimination in Employment Act of 1967
D)The Pension Protection Act of 2006
Answer: A
Q3) Manufacturing is considered to be a ________ intensive industry.
Answer: capital
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Chapter 3: Traditional Bases for Pay: Seniority and Merit
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Q1) This appraisal system is the most defensible in court because it is based on observable job performance behaviors.
A)behaviorally anchored rating scales
B)360 degree performance appraisals
C)paired comparison
D)forced distribution
Answer: A
Q2) Merit pay programs provide ________ increases to base pay.
Answer: permanent
Q3) Which performance appraisal error reflects the tendency to rate every employee at the low end of the rating scale,regardless of actual performance?
A)error of central tendency
B)contrast errors
C)negative halo error
D)errors of strictness
Answer: D
Q4) The concept of just-meaningful pay increases applies to ________ pay programs. Answer: merit
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Chapter 4: Incentive Pay
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Q1) What is the main objective of Scanlon plans?
A)to standardize the workforce
B)to encourage unionization
C)to increase workforce competitiveness
D)to increase employee involvement
Q2) The general rule of thumb is that short-term company goals last less than how long?
A)1 month
B)6 months
C)1 year
D)5 years
Q3) Gunther Rohn was rewarded for making a suggestion that saved Ewe and Eye Electronics thousands of dollars.Which type of incentive compensation approach might have worked best?
A)group incentive programs
B)gain sharing plan
C)management incentive plans
D)employee stock ownership plan
Q4) How do traditional pay methods differ from incentive pay methods?
Q5) Under which three conditions are individual incentive plans most appropriate?
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Chapter 5: Person-focused Pay
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Q1) This term refers to the level of specialization or expertise an employee possesses in a particular job.
A)vertical skills
B)depth of skills
C)breadth of skills
D)horizontal skills
Q2) When a filing clerk is trained to maintain employee attendance records,it is an example of acquiring which type of skills?
A)horizontal
B)vertical
C)depth
D)breadth
Q3) Jamie earned a raise in pay when he finished the training for the Technician 2 position.He will receive another raise when he finishes the training for the Technician 3 position.The company is probably using which type of model?
A)stair-step
B)skill blocks
C)job-point accrual
D)cross-departmental
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Chapter 6: Building Internally Consistent Compensation Systems
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Q1) This section concisely summarizes the job with two to four descriptive statements.
A)job summary
B)job duties
C)job titles
D)job preview
Q2) Which type of organizations use classification plans most prevalently?
A)private sector organizations
B)non-profit organizations
C)multi-national organizations
D)public sector organizations
Q3) One of the essential skills that software development engineers must have is the proficiency in at least one of the modern computer programming languages,such as Java or C++.This must be indicated in which part of the job analysis description?
A)working conditions
B)job evaluation
C)worker requirement
D)job content
Q4) ________ is a descriptive process.
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Chapter 7: Building Market-competitive Compensation Systems
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Q1) Compensation professionals integrate the internal job structure with the external market pay rates identified through compensation surveys,and this integration reveals which of the following?
A)pay rates that reflect both the company's and the external market's valuations of jobs
B)changes in wages and salaries over time
C)changes in employee benefits over time
D)changes in labor costs between geographic locations
Q2) The R<sup>2</sup> statistic tells us how well the variation in the company's valuation of jobs based on job evaluation points explains the variation in market pay rates from the compensation survey.What does it mean when the R<sup>2</sup> = 1?
A)All of the variation in market pay can be explained by the company's job structure.
B)None of the variation in market pay can be explained by the company's job structure.
C)All of the variation in market pay can be explained by the company's external pay rates.
D)All of the variation in market pay can be explained by the benchmark rates.
Q3) The ________ is the middle value in an ordered sequence of numerical data.
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Chapter 8: Building Pay Structures That Recognize
Individual Contributions
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Q1) Common review dates provide which of the following advantage?
A)The company can equate all employees' job performance at the same time.
B)The company minimizes the administrative burden of the plan.
C)The company trains supervisors about the most effective way to conduct performance reviews.
D)Common review dates ensure that some employees' reviews will be overlooked.
Q2) Which scenario would be appropriate for using a salary-only plan?
A)The salesperson is selling high-priced products
B)The salesperson has substantial influence over sales
C)The company wants to save money due to budget constraints
D)The company wants to create competition among its sales staff
Q3) This term describes a set of skills necessary to perform a specific job or a group of similar jobs.
A)skill range
B)skill grade
C)skill block
D)skill structure
Q4) ________ assign different pay rates for jobs of unequal worth and provide the basic framework for recognizing differences in individual contributions.
Page 10
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Chapter 9: Discretionary Benefits
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Q1) Which of the following do qualified plans provide?
A)matching contributions to defined contribution plans
B)substantial tax breaks to employers and employees
C)substantial tax breaks to employees
D)matching contributions to defined benefit plans
Q2) Outplacement assistance programs are best suited for which condition?
A)new plant openings
B)mergers and acquisitions
C)workforce increases
D)global operations
Q3) Which of the following is a commonly used employer-sponsored retirement plan design?
A)defined contribution
B)qualified contribution
C)Roth IRA
D)IRA
Q4) The ________ is the U.S.tax code.
Q5) How are integrated paid time off policies different than holiday,vacation,sick leave,and personal leave policies?
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Q6) 401(k)and 403(b)plans are examples of ________ plans.
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Chapter 10: Legally Required Benefits
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Q1) Which of the following refers to payments an individual makes as a condition of receiving medical services?
A)coinsurance
B)premium
C)deductible
D)copayments
Q2) Jose invested $2,000 in pre-tax income into this healthcare plan but lost the $780 unspent balance remaining at the end of the year.What type of plan was it?
A)health savings account
B)flexible spending account
C)health reimbursement arrangement
D)fee-for service plan
Q3) How often will Jill receive an unemployment check?
A)daily
B)weekly
C)bi-monthly
D)monthly
Q4) Describe five ways that an employer-sponsored health plan could lose its grandfathered status.
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Chapter 11: Compensating Executives
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Q1) The actions of executives on behalf of their own self-interest are known as the ________ problem.
Q2) Which of the following is the difference between the stock price at the time of purchase and the lower stock price at the time an executive receives the stock option?
A)disposition value
B)discounted value
C)fair market value
D)capital gains
Q3) These rights provide employees with an opportunity to purchase stock shares at a designated price or whenever the stock price increases,usually,within a specified period of time.
A)stock option
B)stock grant
C)disposition
D)exercise of one's grant
Q4) Who are the key players in setting executive compensation? Detail their different roles.How does the SEC affect their roles?
Q5) A provision of the ________ established the say-on-pay practice.
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Chapter 12: Compensating the Flexible Work Force:
Contingent Employees and Flexible Work Schedules
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Q1) What employment issue for flexible employees does the Walling v.A.H.Belo Corporation Supreme Court ruling address?
A)retirement benefits
B)overtime pay
C)employee benefits
D)fixed weekly pay
Q2) Explain the reasons why employers hire temporary workers.
Q3) Which of the following is a reason for employers to choose to engage contingent workers?
A)to differentiate the value they place between contingent workers and regular full-time workers
B)to avoid hiring regular, full-time workers
C)to withhold all employee benefits
D)to reduce employment costs per hour
Q4) A worker,who is considered part-time,works less than how many hours per week?
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Q5) What are three advantages to using flextime schedules?
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Chapter 13: Compensation Expatriates
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Q1) Expatriates receive ________ allowances when the cost of living is higher where they work than in the home country.
Q2) Quarters allowance is the U.S.Department of State's nomenclature for which expatriate cost provision?
A)cost-of-living allowance
B)inflation provision
C)housing and utilities allowance
D)assimilation allowance
Q3) Successful business endeavors rely on whom?
A)host country nationals
B)the right people
C)third country nationals
D)expatriates
Q4) Andre is going to be stationed overseas for about 18 months.Andre's foreign service premium will increase his base pay by about how much?
A)5 - 10 %
B)10 - 30 %
C)40 - 60 %
D)50 - 75 %
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Chapter 14: Pay and Benefits Outside the United States
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Q1) Briefly define and discuss the importance of considering gross domestic product (GDP),per capita GDP,and per capital expenditure on health care when considering wages and benefits in multiple countries.What role do purchasing power parity (PPP)exchange rates play?
Q2) In India,the Minimum Wages Act of 1948 generally applies to which of the following?
A)occupations that are largely nonunionized or have little bargaining power
B)occupations that are largely unionized or have little bargaining power
C)employees who work in the private sector
D)employees who work in the public sector
Q3) In Canada,Maria earns an annual salary of $50,000.The amount of Maria's vacation pay is equal to what amount?
A)$1,000
B)$1,500
C)$1,750
D)$2,000
Q4) Identify the countries that are part of NAFTA and NAFTA's main provisions.
Q5) In Germany,the minimum wage rate is established by the ________ process.
Q6) The United States,Canada,and Mexico are part of a trade bloc better known as ________.
Page 16
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Chapter 15: Challenges Facing Compensation
Professionals
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Q1) Which of the following Asian countries has the highest average pay rate?
A)Vietnam
B)China
C)Indonesia
D)Bangladesh
Q2) Although Congress has yet to raise the federal minimum wage (as of June 2015),
A)some states have chosen to raise their minimum wage rates.
B)all of the states have set aside discussions of possibly raising their minimum wage rates.
C)businesses are pressuring the federal government to act on increasing the minimum wage rate.
D)some states have engaged in discussions about repealing their minimum wage laws.
Q3) Which one of the following racial groups is expected to have the slowest labor force participation growth rate through the year 2022?
A)mixed races
B)Asian
C)African American
D)Caucasian
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