Technology Management Practice Exam
Course Introduction
Technology Management explores the principles, strategies, and practices involved in effectively integrating technology into business operations and decision-making processes. The course provides students with a comprehensive understanding of how to leverage technology for competitive advantage, drive innovation, and manage technological change within organizations. Key topics include technology lifecycle management, research and development, strategic technology planning, intellectual property, digital transformation, and the impact of emerging technologies on industry and society. Students will analyze real-world case studies, evaluate technology trends, and develop critical skills to align technology initiatives with organizational goals in a rapidly evolving global environment.
Recommended Textbook
Information Technology Project Management Revised 7th Edition by Kathy Schwalbe
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Page 2
Chapter 1: Introduction to Project Management
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Sample Questions
Q1) Which of the following is true of projects?
A) They have an indefinite beginning and end.
B) They have a unique purpose.
C) They are developed using regressive elaboration.
D) They are permanent in nature.
Answer: B
Q2) A(n) _____ is a temporary endeavor undertaken to create a unique product, service, or result.
Answer: project
Q3) One of the main reasons why project management is challenging is because of the factor of uncertainty.
A)True
B)False
Answer: True
Q4) The question, "What unique product does the customer expect from the project?" is an example of a(n) _____ constraint.
Answer: scope
Q5) "What is the project's budget?" This is an example of a project's _____ constraint.
Answer: cost
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Chapter 2: The Project Management and Information Technology Context
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Q1) A(n) _____ refers to a product or service, such as a report, a training session, a piece of hardware, or a segment of software code, produced or provided as part of a project.
Answer: deliverable
Q2) The same organization can have different subcultures.
A)True
B)False
Answer: True
Q3) In Rizzati Corp, vice presidents in departments such as engineering, manufacturing, IT, and human resources report directly to the chief executive officer and undertake their tasks independently of each other. The staffs of these departments have specialized skills in their respective disciplines.Rizatti Corp can be said to have a _____ organizational structure.
A) project
B) symbolic
C) matrix
D) functional
Answer: D
Q4) The _____ frame of an organization relates to the company's culture.
Answer: symbolic
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Chapter 3: The Project Management Process Groups: a Case Study
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Sample Questions
Q1) The level of activity and length of each process group varies for every project.
A)True
B)False
Answer: True
Q2) Which of the following is true about the agile method?
A) It is often used when a project team can express the scope early in the product life cycle.
B) It is used when a project team wants to provide a potentially shippable product earlier rather than later.
C) It uses several iterations or deliveries of software instead of waiting until the end of the project to provide a product.
D) It is used when project teams want to use the predicative approach to a project.
Answer: C
Q3) The WBS provides a basis for creating the project schedule and performing earned value management for measuring and forecasting project performance.
A)True
B)False
Answer: True
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Chapter 4: Project Integration Management
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Sample Questions
Q1) A(n) _____ is a formal group of people responsible for approving or rejecting changes to a project.
Q2) An annual discount factor is a multiplier for each year based on the discount rate and year.
A)True
B)False
Q3) What is a weighted scoring model? How is it created?
Q4) The project schedule information section of the project management plan includes ____.
A) a detailed budget
B) a list of key deliverables
C) an elaborate timetable
D) a directory of staff involved in the project
Q5) _____ refer to undesirable situations that prevent an organization from achieving its goals.
Q6) A category of software that can help align projects with business strategy is called _____ tools.
Q7) _____ involves coordinating all of the other project management knowledge areas throughout a project's life cycle.
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Chapter 5: Project Scope Management
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Sample Questions
Q1) _____ involves reviewing the project charter, requirements documents, and organizational process assets to create a scope statement, adding more information as requirements are developed and change requests are approved.
A) Creating scope
B) Defining scope
C) Controlling scope
D) Validating scope
Q2) The format of the WBS dictionary is essentially the same for all projects.
A)True
B)False
Q3) The project's size, complexity, importance, and other factors do not affect how much effort is spent on collecting requirements for scope planning.
A)True
B)False
Q4) A work package represents one component of the product that the project aims to deliver.
A)True
B)False
Q5) The main outputs of scope definition are the _____ and project document updates.
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Chapter 6: Project Time Management
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Sample Questions
Q1) The technique for making cost and schedule trade-offs to obtain the greatest amount of schedule compression for the least incremental cost is known as _____.
A) dependency
B) crashing
C) critical chain scheduling
D) feeding buffers
Q2) In project time management, the next step after defining project activities is:
A) planning schedule management.
B) determining their dependencies.
C) controlling the schedule.
D) estimating activity duration.
Q3) Start-to-finish relationships are the most frequently used dependencies between activities.
A)True
B)False
Q4) Network diagrams are the preferred technique for showing activity sequencing.
A)True
B)False
Q5) A(n) _____ Gantt chart compares planned and actual project schedule information.
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Chapter 7: Project Cost Management
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Q1) List and briefly describe the four project cost management processes.
Q2) _____ includes the processes required to ensure that a project team completes a project within an approved budget.
A) Project scope management
B) Project quality management
C) Project time management
D) Project cost management
Q3) The primary output of the planning cost management process is a change request.
A)True
B)False
Q4) What are tangible and intangible costs? Distinguish between direct and indirect costs and give examples of each.
Q5) _____ helps develop an accurate projection of a project's financial expenses and benefits.
A) Critical path analysis
B) Fast tracking
C) Life cycle costing
D) Crashing
Q6) What are the three basic types of cost estimating? Describe each type.
Q7) The _____ index is the ratio of earned value to planned value.
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Chapter 8: Project Quality Management
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Sample Questions
Q1) A(n) _____ is any instance where the product or service fails to meet customer requirements.
A) defect
B) yield
C) deliverable
D) variance
Q2) A _____ is a graphic display of data that illustrates the results of a process over time.
A) statistical sampling chart
B) Pareto chart
C) Six Sigma chart
D) control chart
Q3) List and briefly describe the three project quality management processes.
Q4) The _____ is a measure of quality control equal to 1 fault in 1 million opportunities problems.
A) ISO 9000
B) six 9s of quality rule
C) seven run rule
D) Six Sigma rule
Q5) What are the three main outcomes of quality control? Briefly describe each.
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Chapter 9: Project Human Resource Management
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Sample Questions
Q1) _____ causes people to do something for a reward or to avoid a penalty.
Q2) The _____ presents subjects with a series of ambiguous pictures and asks them to develop a spontaneous story for each picture, assuming they will project their own needs into the story.
A) RAM
B) MBTI
C) TAT
D) RACI
Q3) The forcing mode is one in which the project manager deemphasizes or avoids areas of differences and emphasizes areas of agreement.
A)True
B)False
Q4) According to Herzberg, hygiene factors such as larger salaries, more supervision, or a more attractive work environment would motivate workers to do more if present.
A)True
B)False
Q5) Briefly describe the four processes involved in human resource management.
Q6) _____ power is getting people to do things based on a position of authority.
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Chapter 10: Project Communications Management
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Sample Questions
Q1) People have different personality traits that often affect their communication preferences.
A)True
B)False
Q2) Good information technology project managers must have strong technical and communication skills.
A)True
B)False
Q3) E-mail communication is most suited for:
A) assessing commitment to a project.
B) building consensus among disputing parties.
C) mediating a conflict between multiple parties.
D) communicating routine information.
Q4) How do you determine the number of communications channels? How does the number of people involved in a project affect this value? How can project managers control this value?
Q5) A(n) _____ must include suggested methods or technologies for conveying the information.
Q6) What is performance reporting? What are some methods used for performance reporting?
Page 12
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Chapter 11: Project Risk Management
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Q1) A probability/impact matrix or chart lists the relative probability of a risk occurring on one side of a matrix or axis on a chart and the relative impact of the risk occurring on the other.
A)True
B)False
Q2) _____ involves changing the size of the opportunity by identifying and maximizing key drivers of the positive risk.
A) Risk exploitation
B) Risk sharing
C) Risk enhancement
D) Risk acceptance
Q3) _____ involves reducing the impact of a risk event by reducing the probability of its occurrence.
A) Risk avoidance
B) Risk acceptance
C) Risk transference
D) Risk mitigation
Q4) _____ is the product of a risk event probability and the risk event's monetary value.
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Page 13
Chapter 12: Project Procurement Management
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Sample Questions
Q1) A(n) _____ contract carries the least risk for suppliers.
A) CPPC
B) FFP
C) CPAF
D) FP-EPA
Q2) Buyers absorb lesser risk with cost-reimbursable contracts than they do with fixed-price contracts.
A)True
B)False
Q3) In which of the following contracts does the buyer pay the supplier for allowable performance costs along with a predetermined percentage based on total costs?
A) FPIF
B) CPIF
C) CPPC
D) CPAF
Q4) A(n) _____ is a contract clause that allows the buyer or supplier to end the contract.
Q5) Procurement statements of work are an output of the _____ process.
Q6) A(n) _____ contract has the least amount of risk for the buyer.
Page 14
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Chapter 13: Project Stakeholder Management
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Sample Questions
Q1) Identify and describe the four processes involved in project stakeholder management.
Q2) Projects often do not cause any changes in an organization.
A)True
B)False
Q3) _____ involves monitoring stakeholder relationships and adjusting plans and strategies for engaging stakeholders as needed.
A) Planning stakeholder management
B) Identifying stakeholders
C) Managing stakeholder engagement
D) Controlling stakeholder engagement
Q4) _____ can be perceived as enemies or allies by stakeholders depending on the outcomes of a project.
Q5) Groups representing consumer, environmental, or other interests can be identified as project stakeholders.
A)True
B)False
Q6) A(n)_____ is a tool that is used to document , monitor, and track problems that need resolution.
Page 15
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