Technology Management Exam
Materials
Course Introduction
Technology Management is a multidisciplinary course that explores the strategic role of technology in modern organizations. It examines the process of developing, implementing, and managing technological innovations to achieve competitive advantage and organizational goals. Students will learn about key concepts such as technology life cycles, innovation management, research and development, and the integration of new technologies into business processes. The course also addresses challenges in aligning technology with business strategy, managing change, and evaluating the impact of technological advancements on both the organization and society as a whole. Through case studies and practical applications, students gain insights into effective leadership and decision-making in technology-driven environments.
Recommended Textbook
Information Technology Project Management 9th Edition by Kathy Schwalbe
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13 Chapters
1066 Verified Questions
1066 Flashcards
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2
Chapter 1: Introduction to Project Management
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91 Verified Questions
91 Flashcards
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Sample Questions
Q1) High-end tools are generally licensed on a(n) _____ basis.
Answer: per-user
Q2) The only responsibility of a project manager is to meet the specific scope, time, and cost goals of a project.
A)True
B)False
Answer: False
Q3) Ethics is a set of principles that guides decision making based on _____ of what is considered right and wrong.
Answer: personal values
Q4) Passing the CPA exam is a standard for accountants. Similarly, passing the PMP exam is becoming a standard for _____.
Answer: project managers
Q5) Which tool can best help in efficient communication management?
A) Kick-off meetings
B) Impact matrices
C) Requests for quotes
D) Fast tracking
Answer: A
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Chapter 2: The Project Management Information
Technology Context
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85 Verified Questions
85 Flashcards
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Sample Questions
Q1) Which perspective on organizations assumes that organizations are coalitions composed of varied individuals and interest groups?
A) Political frame
B) Symbolic frame
C) Structural frame
D) Human resources frame
Answer: A
Q2) Which observation is true of the agile approach to software development?
A) In the agile method, requirements and solutions evolve through collaboration.
B) An agile approach sets scope goals, but leaves time and cost goals flexible.
C) Agile is a predictive model of software development.
D) In the agile approach, requirements must be clearly expressed early in the life cycle.
Answer: A
Q3) The last phase of the traditional project life cycle is the implementation phase.
A)True
B)False
Answer: False
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Page 4
Chapter 3: The Project Management Process Groups
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83 Verified Questions
83 Flashcards
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Sample Questions
Q1) Which planning process is associated with project scope management?
A) Collecting requirements
B) Performing qualitative risk analysis
C) Planning schedule management
D) Estimating costs
Answer: A
Q2) The two main items for monitoring and controlling in the Scrum framework are the daily Scrum and the sprint retrospectives.
A)True
B)False
Answer: True
Q3) The organization recognizes that a new project exists and completes a project charter during which processes for a new project?
A) initiating
B) planning
C) opening
D) controlling
Answer: A
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Chapter 4: Project Integration Management
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83 Flashcards
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Sample Questions
Q1) Change requests are always made in writing.
A)True
B)False
Q2) What is the majority of time on a project is usually spent on?
A) execution
B) planning
C) closing
D) monitoring and controlling
Q3) _____ factors include relevant government or industry standards, the organization's infrastructure, and marketplace conditions.
Q4) What term is used for benefits minus costs?
A) cost of capital
B) cash flow
C) discount factor
D) opportunity cost of capital
Q5) Organizational process asset updates are an important output of the closing process of a project.
A)True
B)False
Q6) _____ refer to chances to improve the organization.
Page 6
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Chapter 5: Project Scope Management
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77 Flashcards
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Sample Questions
Q1) _____ is the difference between planned and actual performance.
Q2) The _____ includes the approved project scope statement and its associated WBS and WBS dictionary.
Q3) Which process involves generating ideas by comparing specific project practices or product characteristics to those of other projects or products inside or outside the performing organization?
A) variance
B) benchmarking
C) prototyping
D) decomposition
Q4) Which process involves developing a working replica of the system or some aspect of the system?
A) Prototyping
B) Variance
C) Decomposition
D) Use case modeling
Q5) The main outputs of _____are the project scope statement and updates to project documents.
Q6) _____ is the tendency for project scope to keep getting bigger and bigger.
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Q7) The main outputs of scope definition are the _____ and project document updates.
Chapter 6: Project Schedule Management
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99 Flashcards
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Sample Questions
Q1) A(n) _____ determines the early start and early finish dates for each activity in a project.
Q2) A drawback of the precedence diagramming method is that it cannot be used unless dummy activities are employed.
A)True
B)False
Q3) Start-to-finish relationships are the most frequently used dependencies between activities.
A)True
B)False
Q4) _____ is the number of workdays or work hours required to complete a task.
Q5) A(n) _____ for a project is the series of activities that determine the earliest time by which the project can be completed.
Q6) The _____ is based on the fact that any complex system at any point in time often has only one aspect or constraint that limits its ability to achieve more of its goal.
Q7) The critical path on a project can change as the project progresses.
A)True
B)False
8
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Chapter 7: Project Cost Management
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98 Flashcards
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Sample Questions
Q1) Accountants define _____ as a resource sacrificed or foregone to to achieve a specific objective.
Q2) What term is used for analogous estimates?
A) bottom-up
B) top-down
C) parametric
D) budgetary
Q3) Budgetary estimates are made even before a project is officially started.
A)True
B)False
Q4) Soles is a footwear company which has recently set up its store in Ambrosia. To manufacture its products, Soles incurs a range of different costs. Which would be an example of an indirect cost?
A) Cost of machines to produce shoes
B) Salary paid to factory workers
C) Electricity used to run its factories
D) Cost of leather used to manufacture shoes
Q5) A schedule performance index of one means that the project is on schedule.
A)True
B)False
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Chapter 8: Project Quality Management
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81 Verified Questions
81 Flashcards
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Sample Questions
Q1) In TQC, product quality is more important than production rates, and workers are allowed to stop production whenever a quality problem occurs.
A)True
B)False
Q2) What term is used for any instance where the product or service fails to meet customer requirements?
A) defect
B) yield
C) deliverable
D) variance
Q3) Which process is an action taken to bring rejected items into compliance with product requirements or specifications or other stakeholder expectations?
A) process adjustment
B) rework
C) acceptance decision
D) validation
Q4) Watts S. Humphrey defines a(n) _____ as anything that must be changed before delivery of the program.
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Chapter 9: Project Resource Management
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85 Flashcards
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Sample Questions
Q1) According to McClelland's acquired-needs theory, what do people who want to direct others, and can be seen as bossy, have a need for?
A) affiliation
B) advancement
C) power
D) achievement
Q2) _____ causes people to do something for a reward or to avoid a penalty.
Q3) Project managers should always reward people who work overtime.
A)True
B)False
Q4) Describe Maslow's hierarchy of needs. How does it relate to information technology projects?
Q5) A(n) _____ or draft contract often provides the basis for defining and finalizing work requirements.
Q6) Which concept refers to matching certain behaviors of the other person?
A) empathic listening
B) rapport
C) synergy
D) mirroring
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Chapter 10: Project Communications Management
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73 Flashcards
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Sample Questions
Q1) _____ are journals on the Web that allow users to write entries, respond to another poster's comments, create links, upload pictures, and post comments to journal entries.
Q2) _____ often create consolidated progress reports based on the information received from team members.
Q3) Which document predicts future project status and progress based on past information and trends?
A) progress reports
B) status reports
C) forecasts
D) project updates
Q4) All meetings must have a(n) _____ and intended outcome.
Q5) The main goal of controlling communications is to ensure the optimal flow of information throughout the entire _____.
Q6) An example of pull communication is _____.
A) meetings
B) video conferencing
C) voice mails
D) blogs
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Chapter 11: Project Risk Management
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79 Verified Questions
79 Flashcards
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Sample Questions
Q1) Which action involves changing the size of the opportunity by identifying and maximizing key drivers of the positive risk?
A) risk exploitation
B) risk sharing
C) risk enhancement
D) risk acceptance
Q2) A(n) _____ is a hierarchy of potential risk categories for a project.
Q3) Which process involves determining what risks are likely to affect a project and documenting the characteristics of each?
A) identifying risks
B) planning risk management
C) performing qualitative risk analysis
D) performing quantitative risk analysis
Q4) The Monte Carlo analysis can predict the probability of finishing by a certain date or the probability that the cost will be equal to or less than a certain value.
A)True
B)False
Q5) Explain decision trees and expected monetary value.
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Chapter 12: Project Procurement Management
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82 Flashcards
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Sample Questions
Q1) Outsourcing to provide extra workers during periods of peak workloads can be much more economical than trying to fill entire projects with internal resources. Which advantages does this characteristic of outsourcing provide organizations?
A) offers control over all aspects of projects that suppliers carry out
B) provides flexibility
C) shifts accountability from external suppliers to internal staff
D) helps avoid any form of dependency on suppliers
Q2) A(n) _____ is a document prepared by a seller when there are different approaches for meeting buyer needs.
Q3) List and briefly describe the main processes of project procurement management.
Q4) _____ are oral or written acts or omissions by someone with actual or apparent authority that can be construed to have the same effect as a written change order.
Q5) The main sections of an RFP can include the statement of work and schedule information.
A)True
B)False
Q6) How are RFPs different from RFQs? What are some of the requirements of writing an RFP?
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Chapter 13: Project Stakeholder Management
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50 Flashcards
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Sample Questions
Q1) A(n) _____ is a technique for analyzing information to determine which stakeholders' interests to focus on and how to increase stakeholder support throughout the project.
Q2) Scope, time and cost goals in order of importance can be ranked on a(n) _____.
A) requirements traceability matrix
B) expectations management matrix
C) responsibility assignment matrix
D) probability matrix
Q3) The project team must take corrective action if stakeholders with _____ are categorized as resistant or unaware.
A) high interest/low power
B) high interest and high power
C) low interest/ low power
D) low interest/high power
Q4) A(n) _____ stakeholder is one who is oblivious to a project and its potential impact.
Q5) Project stakeholder management is completely unrelated to communications and resource management.
A)True
B)False
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