Technology in Business Exam Solutions
Course Introduction
Technology in Business explores the crucial role that technological advancements play in shaping modern organizations and their competitive strategies. This course examines various forms of technology, from information systems and digital platforms to emerging trends like artificial intelligence, blockchain, and cloud computing. Students will analyze how technology streamlines operations, enhances communication, supports decision-making, and drives innovation. Ethical considerations, data security, and the impact of digital transformation on workforce and customer experience are also discussed, equipping students with the knowledge to critically assess and leverage technology for organizational success.
Recommended Textbook
Business Driven Technology 6th Edition by Paige Baltzan
Available Study Resources on Quizplus
32 Chapters
1537 Verified Questions
1537 Flashcards
Source URL: https://quizplus.com/study-set/2873
Page 2
Chapter 1: Business Driven Technology
Available Study Resources on Quizplus for this Chatper
78 Verified Questions
78 Flashcards
Source URL: https://quizplus.com/quiz/57205
Sample Questions
Q1) Companies are organized by departments.The __________ department is responsible for maintaining records,measures,and reports of monetary transactions.
Answer: accounting
Q2) One challenge that companies today sometimes have is that they are departmentalized and the departments act independently of each other.One solution that can help a company work interdepartmentally includes ___________.
A) System processes
B) Human resources
C) Management information systems
D) Resource information systems
Answer: C
Q3) A system is a collection of parts that link together to ___________.
A) monitor the company.
B) gather experience.
C) achieve a common purpose.
D) implement solutions.
Answer: C
Q4) The __________ department maintains policies,plans,and procedures for a company.
Answer: human resources or human resource or HR
Page 3
To view all questions and flashcards with answers, click on the resource link above.
Chapter 2: Identifying Competitive Advantages
Available Study Resources on Quizplus for this Chatper
114 Verified Questions
114 Flashcards
Source URL: https://quizplus.com/quiz/57204
Sample Questions
Q1) Gina Brooks works for Aquarium Retail Services selling high-end saltwater fish and tank supplies.Aquarium Retail Services is the current market leader in Gina's city.Gina has recently been approached by Deep Blue Incorporated with an opportunity to run its corporate nationwide marketing and sales division.Gina decides to jump at the opportunity! Deep Blue is attempting to gain a competitive ________ by stealing its competitor's key employees.
A) power
B) entry barrier
C) advantage
D) loyalty
Answer: C
Q2) There are many challenges to changing doctors,including transferring medical records and losing the doctor-patient relationship along with the doctor's knowledge of the patient's history.Changing doctors provides a great example of switching costs.
A)True
B)False
Answer: True
Q3) Porter suggests adopting only __________ of the three generic strategies.
Answer: one
To view all questions and flashcards with answers, click on the resource link above.
Page 4
Chapter 3: Strategic Initiatives for Implementing Competitive Advantages
Available Study Resources on Quizplus for this Chatper
53 Verified Questions
53 Flashcards
Source URL: https://quizplus.com/quiz/57203
Sample Questions
Q1) What is another term that represents CRM reporting technologies that help organizations identify their customers across other applications?
A) Customer identification
B) Customer segmentation
C) Customer predicting
D) All of these
Answer: A
Q2) Which of the following is not a valid way that a CRM system can collect information?
A) Accounting system.
B) Order fulfillment system.
C) Inventory system.
D) Customer's personal computer.
Answer: D
Q3) Which of the following can a customer use to contact an organization?
A) Telephone.
B) Email.
C) Web access.
D) All of these.
Answer: D
Page 5
To view all questions and flashcards with answers, click on the resource link above.
Chapter 4: Measuring the Success of Strategic Initiatives
Available Study Resources on Quizplus for this Chatper
44 Verified Questions
44 Flashcards
Source URL: https://quizplus.com/quiz/57202
Sample Questions
Q1) _________ MIS metrics measure the impact MIS has on business processes and activities,including customer satisfaction and conversion rates.
Q2) Measuring the amount of website traffic is the best way to determine a website's success.
A)True
B)False
Q3) What type of metrics includes number of prospective customers,number of new customers,and number of retained customers?
A) CRM metrics
B) SCM metrics
C) BPR metrics
D) ERP metrics
Q4) On the graph depicting the interrelationships between efficiency and effectiveness,where does an organization ideally want to operate?
A) Upper right-hand corner
B) Lower right-hand corner
C) Upper left-hand corner
D) Lower left-hand corner
To view all questions and flashcards with answers, click on the resource link above.
6
Chapter 5: Organizational Structures That Support
Strategic Initiatives
Available Study Resources on Quizplus for this Chatper
34 Verified Questions
34 Flashcards
Source URL: https://quizplus.com/quiz/57201
Sample Questions
Q1) Who is responsible for ensuring the security of IT systems and developing strategies and IT safeguards against attacks from hackers and viruses?
A) CIO
B) CPO
C) CTO
D) CSO
Q2) Trina Hauger works for Johnson Electric as a corporate lawyer,and part of her duties are to ensure the ethical and legal use of information within the company.Which of the following represents Trina's role at Johnson Electric?
A) Chief Knowledge Officer (CKO).
B) Chief Privacy Officer (CPO).
C) Chief Technology Officer (CTO).
D) Chief Information Officer (CIO).
Q3) Describe the gap between business personnel and IT personnel and what an organization can do to close this gap.
Q4) List and describe the four common IT-related strategic positions.
Q5) Discuss the reasons why privacy issues lose trust for businesses.
Page 7
Q6) Describe the relationship between ethics and privacy.
To view all questions and flashcards with answers, click on the resource link above.
Chapter 6: Valuing Organizational Information
Available Study Resources on Quizplus for this Chatper
36 Verified Questions
36 Flashcards
Source URL: https://quizplus.com/quiz/57200
Sample Questions
Q1) Which of the following represents the different information levels?
A) Detail, summary, aggregate
B) Document, presentation, spreadsheet, database
C) Individual, department, enterprise
D) None of these
Q2) ____________ information encompasses all organizational information,and its primary purpose is to support the performance of managerial analysis tasks.
Q3) What are the different types of information?
A) Levels, forms, granularities
B) Levels, forms, data
C) Levels, formats, granularities
D) Data, formats, granularities
Q4) Reports for each salesperson,product,and part are examples of detailed,or fine,information granularities.
A)True
B)False
Q5) Assess the impact of low-quality information on an organization and the benefits of high-quality information on an organization.
Q6) Detail,summary,and _________ are the typical information granularities.
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: Storing Organizational Information-Databases
Available Study Resources on Quizplus for this Chatper
45 Verified Questions
45 Flashcards
Source URL: https://quizplus.com/quiz/57199
Sample Questions
Q1) A(n)___________ key in the relational database model is a primary key of one table that appears as an attribute in another table.
Q2) ______________ integrity constraints enforce business rules vital to an organization's success.
Q3) Which of the following is a valid type of integrity constraint?
A) Relational-critical integrity constraint
B) Business integrity constraint
C) Critical constraint
D) Business-critical integrity constraint
Q4) One of the advantages found in a relational database is increased information redundancy.
A)True
B)False
Q5) What are the rules that enforce basic and fundamental information-based constraints?
A) Information integrity
B) Integrity constraints
C) Business-critical integrity constraints
D) Relational integrity constraints
Q6) Describe the role and purpose of a database management system.
To view all questions and flashcards with answers, click on the resource link above. Page 9
Chapter 8: Accessing Organizational Information-Data Warehouse
Available Study Resources on Quizplus for this Chatper
46 Verified Questions
46 Flashcards
Source URL: https://quizplus.com/quiz/57198
Sample Questions
Q1) The primary purpose of a data warehouse is to perform transactional processes.
A)True
B)False
Q2) A dimension is a particular attribute of information.Each layer in a data warehouse or data mart represents information according to an additional dimension.What is the common term for the representation of multidimensional information?
A) Table
B) Block
C) Cube
D) All of these
Q3) A(n)___________ is the common term for the representation of multidimensional information.
Q4) What is a dimension?
A) A particular attribute of information.
B) A particular entity of information.
C) A particular relational database.
D) A particular single repository.
Q5) Explain the problem associated with business intelligence.Describe the solution to this business problem.
To view all questions and flashcards with answers, click on the resource link above. Page 10
Chapter 9: Enabling the Organization-Decision Making
Available Study Resources on Quizplus for this Chatper
39 Verified Questions
39 Flashcards
Source URL: https://quizplus.com/quiz/57197
Sample Questions
Q1) A(n)_________ agent is a special-purpose knowledge-based information system that accomplishes specific tasks on behalf of its users.
Q2) The ultimate goal of AI is to build a system that can mimic human intelligence.
A)True
B)False
Q3) What can a model accomplish?
A) Calculate risks
B) Understand uncertainty
C) Manipulate time
D) All of these
Q4) A decision support system models __________ to support managers and business professionals during the decision-making process.
Q5) A(n)_____________ bot is software that will search several retailer websites and provide a comparison of each retailer's offerings,including price and availability.
Q6) Consolidation,drill-down,and slice-and-dice are the three most common capabilities offered in an EIS.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Extending the Organization-Supply Chain Management
Available Study Resources on Quizplus for this Chatper
19 Verified Questions
19 Flashcards
Source URL: https://quizplus.com/quiz/57196
Sample Questions
Q1) The __________ effect occurs when distorted product demand information passes from one entity to the next throughout the supply chain.
Q2) Which of the following is not a principle of supply chain management?
A) Customize the logistics network and focus intensively on the service requirements.
B) Listen to signals of market demand and plan accordingly.
C) Segment customers by service needs and then tailor services to those particular segments.
D) Listen to signals from telecommunications equipment.
Q3) Define the relationship between supply chain management and decision making.
Q4) Make the sale to the ___________ is one of the keys to SCM success.
Q5) Information technology's primary role in supply chain management is creating the integrations,or tight process and information linkages,between functions within a firmsuch as marketing,sales,finance,manufacturing,and distribution - and between firms.
A)True
B)False
Q6) Describe the four changes resulting from advances in IT that are driving supply chains.
Page 12
To view all questions and flashcards with answers, click on the resource link above.
Chapter 11: Building a Customer-Centric
Organization-Customer Relationship Management
Available Study Resources on Quizplus for this Chatper
19 Verified Questions
19 Flashcards
Source URL: https://quizplus.com/quiz/57195
Sample Questions
Q1) Which of the following is the first CRM implementation strategy?
A) Define information needs and flows.
B) Build an integrated view of the customer.
C) Clearly communicate the CRM strategy.
D) Implement in iterations.
Q2) Define the relationship between decision making and analytical CRM.
Q3) The business world is shifting from customer focus to product focus.
A)True
B)False
Q4) A customer strategy starts with understanding who the company's __________ are and how they help the company meet strategic goals.
Q5) The Internet can completely replace the phone and face-to-face communications with customers.
A)True B)False
Q6) The primary difference between operational CRM and analytical CRM is the direct interaction between the organization and its suppliers.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 12: Integrating the Organization From End to
End-Enterprise Resource Planning
Available Study Resources on Quizplus for this Chatper
21 Verified Questions
21 Flashcards
Source URL: https://quizplus.com/quiz/57194
Sample Questions
Q1) Which application's primary business benefits include market demand,resource and capacity constraints,and real-time scheduling?
A) CRM
B) SCM
C) ERP
D) All of these
Q2) In the past,departments made decisions independently of each other.
A)True
B)False
Q3) Explain the business value of integrating supply chain management,customer relationship management,and enterprise resource planning systems.
Q4) Describe the role information plays in enterprise resource planning systems.
Q5) Which application's primary business benefits include sales forecasts,sales strategies,and marketing campaigns?
A) CRM
B) SCM
C) ERP
D) All of these
Q6) Integrations are achieved by using ___________.
To view all questions and flashcards with answers, click on the resource link above. Page 14
Chapter 13: Creating Innovative Organizations
Available Study Resources on Quizplus for this Chatper
87 Verified Questions
87 Flashcards
Source URL: https://quizplus.com/quiz/57193
Sample Questions
Q1) Many industries have been forced to change due to technology advances.Which of the below industries has felt the lowest amount of economic impact from ebusiness?
A) Auto industry
B) Retail industry
C) Travel industry
D) Waste or recycling industry
Q2) What is the Internet protocol web browsers use to request and display web pages using universal resource locators?
A) Hypertext markup language (HTML)
B) URL
C) Hypertext transport protocol (HTTP)
D) DARPA
Q3) When evaluating the business value of disintermediation,the more ____________ that are cut from the distribution chain,the lower the product price.
A) technologies
B) customers
C) data streams
D) intermediaries
To view all questions and flashcards with answers, click on the resource link above. Page 15
Chapter 14: Ebusiness
Available Study Resources on Quizplus for this Chatper
81 Verified Questions
81 Flashcards
Source URL: https://quizplus.com/quiz/57192
Sample Questions
Q1) Compare the four categories of ebusiness models.
Q2) The Internet uses such strong security technologies that ensuring consumer protection is not a challenge for ebusinesses.
A)True
B)False
Q3) The main challenge to ebusiness is the lack of growth in some sectors due to product or service __________.
Q4) Carfax is an example of a company that sells its products or services directly to its consumers online.Which ebusiness model is Carfax using?
A) C2B
B) C2C
C) B2C
D) B2B
Q5) Business-to-consumer applies to any __________ that sells its products or services directly to consumers online.
Q6) Identify the four challenges associated with ebusiness.
Q7) T.J.Maxx is an example of a _________-and-mortar business.
Q8) Barnes and Noble is an example of a _________-and-mortar business.
Page 16
To view all questions and flashcards with answers, click on the resource link above.
Chapter 15: Creating Collaborative Partnerships
Available Study Resources on Quizplus for this Chatper
108 Verified Questions
108 Flashcards
Source URL: https://quizplus.com/quiz/57191
Sample Questions
Q1) Which of the following demonstrates potential issues with Business 2.0 and information vandalism?
A) Open source allows anyone to be able to edit, damage, or destroy content.
B) Copyright protection.
C) Decreases in employee productivity.
D) Decreases in process productivity.
Q2) What is the primary way that social networks work?
A) Connecting people by matching profile information.
B) Charging users each time they use the service.
C) Providing a security system for communication online.
D) Helping grow website traffic by viral advertisements.
Q3) Which of the below is not a characteristic associated with Mozilla's Firefox?
A) Mozilla's Firefox holds over 20 percent of the web browser market.
B) Mozilla's Firefox offers a free email service called Thunderbird.
C) Mozilla's Firefox is a prime example of open source software.
D) Mozilla's Firefox is a prime example of a reputation system.
Q4) Explain the three challenges associated with Business 2.0.
Q5) Open source and sharing are both advantages and disadvantages of Business 2.0.
A)True
B)False
Page 17
To view all questions and flashcards with answers, click on the resource link above.
Chapter 16: Integrating Wireless Technology in Business
Available Study Resources on Quizplus for this Chatper
11 Verified Questions
11 Flashcards
Source URL: https://quizplus.com/quiz/57190
Sample Questions
Q1) ________________ technology refers to any type of electrical or electronic operation that is accomplished without the use of a "hard-wired" connection.
Q2) What technology uses radio waves rather than wires to transmit information across a local area network?
A) WiMAX wireless broadband
B) Satellite television
C) Wireless local area network
D) Cellular phones and pagers
Q3) What refers to any type of electrical or electronic operation that is accomplished without the use of a "hard-wired" connection?
A) Wireless
B) Mobile
C) GPS
D) RFID
Q4) Wireless means the technology can travel with the user,but it is not necessarily in real time.
A)True
B)False
Q5) Explain the business benefits of using wireless technology.
To view all questions and flashcards with answers, click on the resource link above. Page 18
Chapter 17: Developing Software to Streamline Operations
Available Study Resources on Quizplus for this Chatper
31 Verified Questions
31 Flashcards
Source URL: https://quizplus.com/quiz/57189
Sample Questions
Q1) ____________ revenues are a business-related consequence of successful software.
Q2) What is the systems development life cycle?
A) Involves establishing a high-level plan of the intended project and determining project goals.
B) Involves analyzing end-user business requirements and refining project goals into defined functions and operations of the intended system.
C) Involves describing the desired features and operations of the system.
D) The overall process for developing information systems from planning and analysis through implementation and maintenance.
Q3) What is the overall process for developing information systems from planning and analysis through implementation and maintenance?
A) Systems development life cycle
B) Project management
C) Systems management
D) Project development life cycle
Q4) Explain why software problems are business problems.
Q5) A(n)____________ is a temporary endeavor undertaken to create a unique product,service,or result.
To view all questions and flashcards with answers, click on the resource link above. Page 19
Chapter 18: Methodologies for Supporting Agile Organizations
Available Study Resources on Quizplus for this Chatper
29 Verified Questions
29 Flashcards
Source URL: https://quizplus.com/quiz/57188
Sample Questions
Q1) Define the relationship between the systems development life cycle and software development methodologies.
Q2) The rapid application development methodology emphasizes extensive user involvement in the rapid and evolutionary construction of working __________ of a system,to accelerate the systems development process.
Q3) Which gate in the RUP methodology expands on the agreed-upon details of the system,including the ability to provide an architecture to support and build it.
A) Inception
B) Elaboration
C) Construction
D) Transition
Q4) Which methodology is owned by IBM?
A) Scrum
B) XP
C) RAD
D) RUP
Q5) Summarize the different software development methodologies.
Page 20
Q6) Compare the waterfall methodology and the agile methodology.
To view all questions and flashcards with answers, click on the resource link above.
Chapter 19: Managing Organizational Projects
Available Study Resources on Quizplus for this Chatper
38 Verified Questions
38 Flashcards
Source URL: https://quizplus.com/quiz/57187
Sample Questions
Q1) Contract length,competitive edge,loss of ____________,and are the three primary challenges for outsourcing.
Q2) What is the number one reason that IT projects fall behind schedule or fail?
A) Change in business goals during the project.
B) Lack of support from business management.
C) Poor planning or poor project management.
D) Change in technology during the project.
Q3) Which of the following is an outsourcing challenge caused by contract length?
A) Difficulties in getting out of a contract
B) Problems in foreseeing future issues
C) Problems in reforming an internal IT department
D) All of these
Q4) In-sourcing is an arrangement by which one organization provides a service or services for another organization that chooses not to perform them in-house.
A)True
B)False
Q5) Describe the challenges of outsourcing.
Q6) Identify the three primary outsourcing options.
Q7) Explain the business benefits of outsourcing.
Page 21
To view all questions and flashcards with answers, click on the resource link above.
Chapter 20: Developing a 21st-Century Organization
Available Study Resources on Quizplus for this Chatper
26 Verified Questions
26 Flashcards
Source URL: https://quizplus.com/quiz/57186
Sample Questions
Q1) What is the blending of computers and wireless telecommunications technologies with the goal of efficiently conveying information over vast networks to improve business operations?
A) Mobile commerce
B) Telematics
C) Electronic tagging
D) Radio frequency identification
Q2) What is the ability to purchase goods and services through a wireless Internet-enabled device?
A) Mobile commerce
B) Telematics
C) Electronic tagging
D) Radio frequency identification
Q3) Which of the following is one of the new series of business success factors and challenges that are helping to determine marketplace winners and losers?
A) Organization agility
B) A focus on core competencies and processes
C) Instantaneous business response
D) All of these
To view all questions and flashcards with answers, click on the resource link above.
Page 22
Chapter 21: Business Basics
Available Study Resources on Quizplus for this Chatper
53 Verified Questions
53 Flashcards
Source URL: https://quizplus.com/quiz/57217
Sample Questions
Q1) A loss occurs when businesses sell products or services for less than they cost to produce.
A)True
B)False
Q2) What is an asset?
A) A distribution of earnings to shareholders
B) Refers to the amount earned resulting from the delivery or manufacture of a product or from the rendering of a service
C) Refer to the costs incurred in operating and maintaining a business
D) Anything owned that has value or earning power
Q3) Operations management is the management of systems or processes that converts or transforms ___________ into goods and services.
Q4) Which of the following is not a reason to increase market share?
A) Economies of scale
B) Reputation
C) Increased bargaining power
D) Nearing production capacity
Q5) ____________ segmentation is based on variables such as usage rate,usage patterns,price sensitivity,and brand loyalty.
To view all questions and flashcards with answers, click on the resource link above. Page 23
Chapter 22: Business Process
Available Study Resources on Quizplus for this Chatper
30 Verified Questions
30 Flashcards
Source URL: https://quizplus.com/quiz/57216
Sample Questions
Q1) Business process reengineering is the analysis and redesign of _________ within and between enterprises.
Q2) Compare the continuous process improvement model and business process reengineering.
Q3) Define business process reengineering and explain how an organization can use IT to transform its business.
Q4) What attempts to understand and measure the current process,and make performance improvements accordingly?
A) Customer-facing process
B) Business process reengineering
C) Continuous process improvement model
D) Business process management
Q5) What is used to create an application that is helpful in designing business process models and also helpful in simulating,optimizing,monitoring,and maintaining various processes that occur within an organization?
A) Business process modeling
B) Business process model
C) Business process management tools
D) Business process reengineering
To view all questions and flashcards with answers, click on the resource link above. Page 24
Chapter 23: Hardware and Software Basics
Available Study Resources on Quizplus for this Chatper
36 Verified Questions
36 Flashcards
Source URL: https://quizplus.com/quiz/57215
Sample Questions
Q1) Utility software provides additional functionality to the operating system.
A)True
B)False
Q2) What is the size of the internal electrical pathway along which signals are sent from one part of the computer to another?
A) Clock speed
B) Word length
C) Bus width
D) Chip line width
Q3) ____________ allows more than one piece of software to be used at a time.
Q4) ____________ access memory is the computer's primary working memory,in which program instructions and data are stored so that they can be accessed directly by the CPU via the processor's high-speed external data bus.
Q5) Explain the difference between primary and secondary storage.
Q6) What is roughly 1 million bytes?
A) Megabyte
B) Terabyte
C) Kilobyte
D) Gigabyte
To view all questions and flashcards with answers, click on the resource link above. Page 25
Chapter 24: Mis Infrastructures
Available Study Resources on Quizplus for this Chatper
38 Verified Questions
38 Flashcards
Source URL: https://quizplus.com/quiz/57214
Sample Questions
Q1) What is a backup?
A) An exact copy of a system's information
B) The ability to get a system up and running in the event of a system crash or failure and includes restoring the information backup
C) A computer system designed that in the event a component fails, a backup component or procedure can immediately take its place with no loss of service
D) A backup operational mode in which the functions of a computer component (such as a processor, server, network, or database) is assumed by secondary system components when the primary component becomes unavailable through either failure or scheduled down time
Q2) What refers to how well a system can adapt to increased demands of growth?
A) Scalability
B) Capacity planning
C) Reliability
D) Availability
Q3) _________ ensured all systems are functioning correctly and providing accurate information.
Q4) Explain the three components of an information MIS architecture.
Q5) List and describe the five characteristics of agile MIS infrastructure.
To view all questions and flashcards with answers, click on the resource link above. Page 26
Chapter 25: Networks and Telecommunications
Available Study Resources on Quizplus for this Chatper
49 Verified Questions
49 Flashcards
Source URL: https://quizplus.com/quiz/57213
Sample Questions
Q1) What runs a network,steering information between computers and managing security and users?
A) Client
B) Server
C) Peer-to-peer network
D) Network operating system
Q2) What is a router?
A) Occurs when the sending computer divides a message into a number of efficiently sized units called packets, each of which contains the address of the destination computer
B) An intelligent connecting device that examines each packet of data it receives and then decides which way to send it onward toward its destination
C) Refers to the geometric arrangement of the actual physical organization of the computers (and other network devices) in a network
D) A model for applications in which the bulk of the back-end processing, such as performing a physical search of a database, takes place on a server, while the front-end processing, which involves communicating with the users, is handled by the clients
Q3) List and describe the four components that differentiate networks.
To view all questions and flashcards with answers, click on the resource link above.
Chapter 26: Information Security
Available Study Resources on Quizplus for this Chatper
76 Verified Questions
76 Flashcards
Source URL: https://quizplus.com/quiz/57212
Sample Questions
Q1) What occurs when an organization uses software that filters content to prevent the transmission of unauthorized information?
A) Biometrics
B) Encryption
C) Firewalls
D) None of these
Q2) The ____ of Death is a common type of DDoS and occurs when thousands of computers try to access a website at the same time,overloading it and shutting it down.
Q3) What is the forging of the return address on an email so that the email message appears to come from someone other than the actual sender?
A) Malicious code
B) Hoaxes
C) Spoofing
D) Sniffer
Q4) Smart card is a(n)_______ that is around the same size as a credit card,containing embedded technologies that can store information and small amounts of software to perform some limited processing.
Q5) List and describe the three primary security areas.
To view all questions and flashcards with answers, click on the resource link above. Page 28
Chapter 27: Ethics
Available Study Resources on Quizplus for this Chatper
68 Verified Questions
68 Flashcards
Source URL: https://quizplus.com/quiz/57211
Sample Questions
Q1) Which of the following is a classic example of unintentional information reuse?
A) Phone number
B) Social Security number
C) Address
D) Driver's license number
Q2) What is the legal protection afforded an expression of an idea,such as a song,video game,and some types of proprietary documents?
A) Ethics
B) Intellectual property
C) Copyright
D) Privacy
Q3) ________________ key logger is a hardware device that captures keystrokes on their journey from the keyboard to the motherboard.
Q4) Which act restricts what information the federal government can collect?
A) The Privacy Act
B) The Bork bill
C) The Freedom of Information Act
D) The Communications Assistance for Law Enforcement Act
Q5) Explain the statement "information has no ethics."
To view all questions and flashcards with answers, click on the resource link above. Page 29
Chapter 28: Operations Management
Available Study Resources on Quizplus for this Chatper
49 Verified Questions
49 Flashcards
Source URL: https://quizplus.com/quiz/57210
Sample Questions
Q1) Tactical planning focuses on long-range planning such as plant size,location,and type of process to be used.
A)True
B)False
Q2) Which of the following is not a type of operational planning?
A) Strategic planning
B) Transformation planning
C) Tactical planning
D) Operational planning and control
Q3) Which of the following is one of the five key competitive priorities?
A) Cost
B) Capacity
C) Inventory
D) All of these
Q4) Which of the following is not a factor of production when creating goods and services?
A) Entrepreneurship
B) Capital
C) Knowledge
D) Manufacturing
To view all questions and flashcards with answers, click on the resource link above. Page 30
Chapter 29: Sustainable Mis Infrastructures
Available Study Resources on Quizplus for this Chatper
16 Verified Questions
16 Flashcards
Source URL: https://quizplus.com/quiz/57209
Sample Questions
Q1) ________________ computing refers to resources and applications hosted remotely as a shared service over the Internet.
Q2) What are the key technical concepts of SOA?
A) Processes, integration, tight coupling
B) Services, interoperability, loose coupling
C) Services, processes, loose coupling
D) Processes, interoperability, tight coupling
Q3) What is a business-driven IT architectural approach that supports organizational computing needs with utility-based computing concepts?
A) Business continuity planning
B) Open systems
C) Service oriented architecture
D) Web services
Q4) SOA provides the technology underpinnings for working with services that are not just software or hardware,but rather business tasks.
A)True
B)False
Q5) Service oriented architecture begins with a(n)______________.
Q6) Describe the business value in deploying a service oriented architecture.
To view all questions and flashcards with answers, click on the resource link above. Page 31
Chapter 30: Business Intelligence
Available Study Resources on Quizplus for this Chatper
32 Verified Questions
32 Flashcards
Source URL: https://quizplus.com/quiz/57208
Sample Questions
Q1) What is analysis latency?
A) The time duration to make data ready for analysis and loading the data into the database
B) The time from which data are made available to the time when analysis is complete
C) The time it takes a human to comprehend the analytic result and determine an appropriate action
D) None of these
Q2) Which of the following is a business benefit of BI?
A) Single point of access to information for managers only
B) BI available to financial organizational departments only
C) Up-to-the minute information for everyone
D) All of these
Q3) Which of the following represents market basket analysis?
A) Analyzes website information
B) Analyzes checkout scanner information
C) Detects customers' buying behavior
D) All of these
Q4) __________ analysis performs such functions as information correlations,distributions,calculations,and variance analysis.
To view all questions and flashcards with answers, click on the resource link above. Page 32
Chapter 31: Global Information Systems
Available Study Resources on Quizplus for this Chatper
69 Verified Questions
69 Flashcards
Source URL: https://quizplus.com/quiz/57207
Sample Questions
Q1) Capability Maturity Model Integration method (CMMI)is a process improvement approach that contains ________ process areas.It is divided into appraisal,evaluation,and structure.
Q2) What IT governance focus area ensures the IT department delivers the promised benefits for every project or investment?
A) Strategic alignment
B) Risk management
C) Resource management
D) Value delivery
Q3) Which of the following describes the benefits of IT governance?
A) Places structure around how organizations align IT strategy with business strategy
B) Ensures companies stay on track to achieve their strategies and goals
C) Implements good ways to measure IT's performance
D) All of these
Q4) Which act protects health insurance information?
A) HIPAA
B) COPPA
C) CIPPA
D) All of these
To view all questions and flashcards with answers, click on the resource link above. Page 33
Chapter 32: Global Trends
Available Study Resources on Quizplus for this Chatper
62 Verified Questions
62 Flashcards
Source URL: https://quizplus.com/quiz/57206
Sample Questions
Q1) Which of the following is not a potential business impact from people in developed countries living longer?
A) Global demand for elderly products will grow
B) Global demand for elderly services will grow
C) The cost of health care will decrease
D) Pharmaceutical companies will be pushed for advances in geriatric medicine
Q2) Digital ink is any paper that is optimized for any type of digital printing.
A)True
B)False
Q3) The world's population is expected to double over the next ___________ years.
Q4) Why is the global economy becoming more integrated?
A) Relaxed borders in the European Union
B) The Internet
C) International outsourcing
D) All of these
Q5) Trends viewed as particularly important in a specific community,industry,or sector are carefully monitored,watched,and reported to key decision makers is known as trend
Q6) Digital ink refers to technology that digitally represents ____________ in its natural form.
Page 34
To view all questions and flashcards with answers, click on the resource link above.