Technology for Educators Question
Bank
Course Introduction
This course explores the integration and effective use of technology in educational settings. Students will examine digital tools and platforms that support teaching, learning, and assessment across diverse subjects and grade levels. Emphasis will be placed on developing practical skills to enhance lesson planning, foster student engagement, and accommodate different learning styles. Topics include educational software, interactive media, collaborative online environments, and ethical considerations in technology use. Through hands-on projects and critical analysis, future educators will learn strategies to evaluate and implement technology that enriches classroom experiences and improves educational outcomes.
Recommended Textbook
Emerge with Computers v. 5.0 5th Edition by Kenneth
Baldauf
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Chapter 1: Intellectual Property Rights
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Q1) Which of the following will protect intellectual property for the life of the holder plus 70 years?
A) copyright
B) patent
C) trade secret
D) trademark
Answer: A
Q2) The DMCA was drafted and passed by the ____.
A) United States
B) World Trade Organization
C) United Nations
D) China
Answer: A
Q3) Due to the ____ of intellectual property,distribution of content is much faster and easier than it was in the past.
A) laws
B) ownership
C) licensing
D) digitization
Answer: D
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Chapter 2: Digital Literacy
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Sample Questions
Q1) A computer relies on the combination of _____ and _____ to turn input into output.
A) analog waves,digital waves
B) the Internet,web sites
C) electrical devices,electrical charges
D) hardware,software
Answer: D
Q2) A bit has three states: on,off,and null.
A)True
B)False Answer: False
Q3) The main purpose of a computer is to process useful information into data.
A)True
B)False
Answer: False
Q4) A group of eight bits is called a hexadecimal value.
A)True
B)False Answer: False
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Chapter 3: Windows 7 Navigating
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Q1) If you need to configure your computer to get online,you should make configuration changes in the _____ area of the Control Panel.
A) System and Security
B) Network and Sharing Center
C) Control Panel Home
D) Internet Options
Answer: B
Q2) The right side of the Start menu lists your recently used programs.
A)True
B)False
Answer: False
Q3) Right-clicking the desktop provides access to _____.
A) recently opened documents
B) a battery power indicator
C) gadgets
D) the Control Panel
Answer: C
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Page 5
Chapter 4: Computing Platforms
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Q1) The most powerful type of computer is a _____.
A) supercomputer
B) distributed database system
C) cloud computer
D) mainframe
Q2) A _____ is an example of a computer assigned to a special task.
A) kiosk
B) smart phone
C) Mac
D) PC
Q3) The primary purpose of a mobile computing device is to store personal information on the go.
A)True
B)False
Q4) One thing to consider when choosing a mobile device is _____.
A) battery life
B) keyboard compatibility
C) desk space
D) netiquette
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Chapter 5: Windows 7 File Management
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Sample Questions
Q1) Files and folders can be created and copied,but folders should not be renamed after they are created.
A)True
B)False
Q2) You can customize Windows Explorer so that it displays menu commands.
A)True
B)False
Q3) When you place files inside of files,this is referred to as a file hierarchy.
A)True
B)False
Q4) The Windows Explorer Favorites link contains references to your most frequently used documents.
A)True
B)False
Q5) The folders in libraries are shortcuts to folders in your file system.
A)True
B)False
Q6) The Windows Explorer window has four panes,one of which is the Control Panel.
A)True
B)False
Page 7
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Chapter 6: Digital Life
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Q1) "Netiquette" is a term that was coined before the existence of the Internet.
A)True
B)False
Q2) The Unlawful Internet Gambling Enforcement Act ____.
A) was signed in 1998
B) was declared unconstitutional
C) affects only U.S.-based casinos
D) has not eliminated online gambling
Q3) Driving while texting increased ____ in 2011.
A) 10%
B) 15%
C) 20%
D) 50%
Q4) By federal law,____ are not allowed to send text messages while driving.
A) military personnel
B) teenagers
C) senior citizens
D) public bus drivers
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Page 8
Chapter 7: Processing
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Sample Questions
Q1) All of the following sequences are stages of the machine cycle EXCEPT _________.
A) fetch
B) decode
C) sort
D) store
Q2) Employees have been the driving force in making _____ the most popular hardware brand today.
A) Microsoft
B) Apple
C) Dell
D) Unix
Q3) The CPU is a group of circuits that perform processing in a computer.
A)True
B)False
Q4) A motherboard can be found in almost all digital electronics devices.
A)True
B)False
Q5) The speed of the bus can impact the overall performance of a CPU.
A)True
B)False
Page 9
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Chapter 8: Windows 8 Navigating
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Sample Questions
Q1) The _____ charm can be personalized to connect with your social media accounts.
A) Search
B) Share
C) Help
D) Settings
Q2) The Control Panel is accessible through the _____ charm.
A) Search
B) Share
C) Help
D) Settings
Q3) Which of the following options would NOT be found under the Setting charm?
A) assigning a new password
B) setting the system time
C) sharing a page from the Web
D) adding a new printer
Q4) Help and Support is easily located using the Search charm.
A)True
B)False
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Page 10
Chapter 9: Storage
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Sample Questions
Q1) Most of today's PCs come equipped with at least 512 _____ of video memory.
A) gigabytes
B) megabytes
C) kilobytes
D) bytes
Q2) In computing and digital technologies,storage refers to the ability to maintain data within the system temporarily or permanently.
A)True
B)False
Q3) Read-only memory differs from random access memory due to its ability to _____ store instructions.
A) flash
B) temporarily
C) permanently
D) optically
Q4) Two-layer Blu-ray discs now can store _____ GB of data.
A) 5
B) 10
C) 50
D) 500
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Chapter 10: Windows 8 File Management
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Q1) When the navigation pane is activated,all of your _____ are displayed.
A) images
B) settings
C) libraries
D) users
Q2) A file can be stored to the "cloud" within Office 2013 using the _____.
A) SkyDrive app
B) Homegroup option
C) Share feature
D) Recent Places option
Q3) You can copy,delete,or rename a file under the _____ tab.
A) Share
B) Send
C) View
D) Home
Q4) When a file or folder is deleted,it is sent to the _____.
A) Deleted Items folder
B) Tombstone
C) Recycle Bin
D) Trash
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Chapter 11: Input/Output (I/O)
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Sample Questions
Q1) Through the use of _____,pilots can simulate flights without ever leaving the ground.
A) haptic output
B) screen readers
C) mobile devices
D) virtual reality
Q2) It is possible to use your smart phone as an output device to change the channels on your television.
A)True
B)False
Q3) _____ relies on voice input to respond with a computer-generated reply.
A) Siri
B) Bluetooth
C) A touch pad
D) The Wii game system
Q4) Two types of _____ are voice commands and marks on paper.
A) software
B) output
C) input
D) flash
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Chapter 12: Freedom of Speech
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Q1) In most democratic societies,the idea of freedom of speech is restricted to spoken thoughts,not published material.
A)True
B)False
Q2) The FCC ordered ____ to stop throttling BitTorrent Internet traffic.
A) Congress
B) AT&T
C) Comcast
D) Google
Q3) The First Amendment to the U.S.Constitution provides unrestricted freedom of speech and expression.
A)True
B)False
Q4) There is a wide consensus among psychologists and governmental bodies that video games depicting graphic violence lead to violent behavior in the real world.
A)True
B)False
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Chapter 13: Software Development
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Sample Questions
Q1) Each programming language has a particular ____- rules that guide how programming statements are constructed.
A) syntax
B) SDK
C) toolbox
D) heuristic
Q2) With the help of ____,less experienced programmers can develop applications for mobile devices such as the iPhone.
A) SDKs
B) Android
C) Windows 8
D) Visual Studio
Q3) System software assists computer hardware with the work it is designed to do.
A)True
B)False
Q4) Clicking or tapping on a(n)____ file will start up a program.
A) executable
B) object
C) library
D) temporary
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Chapter 14: Mac OS X Layout
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Sample Questions
Q1) Spotlight cannot be used to calculate answers to math problems because it only responds to query requests.
A)True
B)False
Q2) The Desktop makes up most of the Mac OS X screen and forms the backdrop of the computer.
A)True
B)False
Q3) Spotlight displays only the results you have most recently accessed on the computer,along with other items it thinks are relevant to the search query.
A)True
B)False
Q4) The Mac OS X operating system consists of four main areas: the Desktop,the Menu Bar,the ____,and the Dock.
A) Search
B) Finder
C) Toolbox
D) Keybox
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Page 16
Chapter 15: System Software
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Sample Questions
Q1) Typing the word DEL on a prompt line to remove unwanted files on your computer is an example of using a ____ user interface.
A) Metro
B) command-based
C) graphical
D) type-driven
Q2) A printer requires a ____ installed on the computer in order to operate.
A) development kit
B) GUI
C) device driver
D) UNIX box
Q3) Through the use of ____,one physical server can run several server operating systems.
A) Windows 8
B) data sharing
C) telecommuting
D) virtual servers
Q4) The Apple iPhone is a command-based user interface.
A)True
B)False
Page 17
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Chapter 16: Mac OS X Tools
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Sample Questions
Q1) In Spotlight,you searched for a picture you took last month.However,the picture was not in the list that appeared.Click _____ to see the rest of the search results.
A) Spotlight Preferences
B) Show All
C) All Results
D) Query All
Q2) Each category row in System Preferences contains icons related to the row directly beneath it.
A)True
B)False
Q3) To gain the ability to view all of your open windows,be sure you have properly configured _____ in System Preferences.
A) Spaces
B) Cover Flow
C) Exposé
D) Previews
Q4) To open System Preferences,click the System Preferences icon on the Dock.
A)True
B)False
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Chapter 17: Application Software
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Sample Questions
Q1) A ____ software package usually includes document production,numerical analysis,information management,and graphics.
A) system
B) utility
C) productivity
D) personal
Q2) Personal software is used to benefit an individual.
A)True
B)False
Q3) Which of the following is an example of a software suite?
A) Windows 8
B) Apache OpenOffice
C) Linux
D) MS Project
Q4) The difference between a cell phone and a smart phone is its ____.
A) connection to the Internet
B) screen size
C) size
D) provider
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Chapter 18: Mac OS X File Management
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Sample Questions
Q1) You move a file into an existing folder by _____.
A) clicking the file
B) dragging the file on top of the folder's icon in the Finder
C) dragging the file to the Dock
D) pointing at the file and selecting Move from the menu that appears
Q2) The Trash icon is located on the _____.
A) Desktop
B) Finder
C) Spotlight
D) Dock
Q3) A(n)____ at the bottom of the Finder maps your current location all the way back to what device you are currently browsing.
A) folder
B) item count
C) status locater
D) file path
Q4) When you delete a folder,it is not completely removed from the hard disk.
A)True
B)False
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Chapter 19: Managing Software
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Sample Questions
Q1) Open-source software evolves from the combined contributions of its users.
A)True
B)False
Q2) Apps accessed on the web are commonly known as Air apps.
A)True
B)False
Q3) Freeware is software that is made available to the public at no cost.
A)True
B)False
Q4) A(n)____ license can be used anywhere on a college campus.
A) Creative Commons
B) site
C) collaboration
D) operating system
Q5) It is the job of the ____ to oversee the removal of software programs on a computer.
A) Recycle Bin
B) operating system
C) recycler
D) Control Panel
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Chapter 20: Privacy
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Q1) The ease of access to information on the Internet has made it harder to maintain personal privacy.
A)True
B)False
Q2) Throttling is a way that ISPs can shape traffic and rein in the heavy-bandwidth users.
A)True
B)False
Q3) In the United States,the fundamental law that specifies what kinds of information the government can keep about its citizens and the rights of citizens to know what's kept about them is the ____.
A) Privacy Act of 1974
B) Consumer Internet Privacy Protection Act of 1997
C) Freedom of Information Act of 1966
D) Information Protection and Security Act of 2005
Q4) ____ is currently dampening the ability of government surveillance to grow.
A) Data transmission speed
B) Lack of funding and personnel
C) The "tech ceiling"
D) The poor quality of satellite images
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Chapter 21: Internet Technologies
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Sample Questions
Q1) The digital divide refers to those users who are older and do not know how to access the Internet.
A)True
B)False
Q2) With the help of ____,four academic research institutions were connected to each other for the first time through ARPA's computer network.
A) NASA
B) SOPA
C) BBN
D) ARPANET
Q3) In a packet-switched network,data is divided into small data packets for more efficient communication.
A)True
B)False
Q4) Using the Internet,users are able to store both data and software in the cloud.
A)True
B)False
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Chapter 22: Common Application Components
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Q1) The ____ key will always return you to the Start screen.
A) F1
B) Alt
C) WIN
D) Shift
Q2) Two main ways of getting information about features and tasks in Office 2013 are ScreenTips and the Help window.
A)True
B)False
Q3) To return to an older version of the Windows desktop,click on the ____ tile on the Start screen.
A) Windows
B) Reader
C) Blue "e"
D) Desktop
Q4) The tabs on the ribbon are always the same in all Office applications.
A)True
B)False
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Page 24
Chapter 23: Web Technologies
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Sample Questions
Q1) To acquire an online presence,you can subscribe to a web ____ service that will store your files for users to access.
A) browser
B) client
C) protocol
D) hosting
Q2) A third-party cookie file is considered to be less of a security threat than traditional cookies because it is stored in the cloud.
A)True
B)False
Q3) The World Wide Web (WWW)emerged in ____.
A) 1969
B) 1980
C) the early 1990s
D) the early 1970s
Q4) A web browser is categorized as application software.
A)True
B)False
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Chapter 24: Working with Files and Documents
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Q1) To move around in a document,you can turn on the ____ pane.
A) File
B) Navigation
C) Open
D) Status
Q2) By default,Word saves a document to _____.
A) SkyDrive
B) the Documents Library
C) WordFiles
D) c :
Q3) A new document can be created using the _____ tab.
A) FILE
B) HOME
C) REVIEW
D) VIEW
Q4) In Word,the default view for a document is _____.
A) Read Mode
B) Print Layout
C) Web Layout
D) Document
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Chapter 25: Cloud Computing
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Q1) The private cloud model for cloud computing can save businesses money.
A)True
B)False
Q2) Cloud computing's distinguishing characteristic is to provide users with access to services for free.
A)True
B)False
Q3) Infrastructure as a Service (IaaS)provides hardware resources to users over the Internet.
A)True
B)False
Q4) Which one of the following is a model for cloud computing?
A) Ethernet
B) county
C) public
D) topology
Q5) Government agencies have been quick to adopt cloud-based services,largely because of cost savings.
A)True
B)False
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Chapter 26: Common Editing Functions
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Q1) When the Spelling & Grammar checker identifies a misspelled word,you can choose to do any of the following EXCEPT ____.
A) ignore the word
B) ignore all instances
C) look it up at Dictionary.com
D) add it to the Office dictionary
Q2) By default,text copied into a document is inserted with ____ formatting. A) the document's existing B) unformatted
C) its original
D) Web
Q3) The easiest way to change a document's text to uppercase is to highlight the word and retype it while holding down the Shift key.
A)True
B)False
Q4) When the cursor is blinking,this indicates that you recently deleted text from that specific location in the document.
A)True
B)False
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Chapter 27: Web Resources
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Q1) A web ____ can also be referred to as a customized web home page.
A) domain
B) portal
C) baseline
D) camp
Q2) Music services that use a ____ model of distribution include Napster,Rhapsody,and Yahoo! Music.
A) podcast
B) cloud storage
C) subscription
D) BitTorrent
Q3) A(n)____ online game is text-based and very interactive.
A) MSN
B) Sim
C) RPG
D) MUD
Q4) Job-specific discussion groups and forums on the web can be a good way to make valuable employment contacts.
A)True
B)False
Page 29
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Chapter 28: Common Formatting Functions
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Q1) When text is centered in a document,each line of text in the paragraph is centered
A) between the left and right margins
B) based on the right margin
C) based on the left margin
D) based on the number of lines within the paragraph
Q2) One font point is equal to ____ of an inch.
A) 1/72
B) 8/72
C) 9/72
D) 12/72
Q3) Fonts are measured in points.
A)True
B)False
Q4) The Paragraph group on the HOME tab has four options for working with lists.
A)True
B)False
Q5) A palette is a grid of color options.
A)True
B)False
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Chapter 29: Working with Graphics
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Q1) When searching for clip art,the case of the search word(s)does not matter.
A)True
B)False
Q2) What two types of change effects can you make to a graphic image in Word?
A) picture and flair
B) artistic and flair
C) picture and artistic
D) none of these
Q3) Click the Wrap Text button in the Arrange group on the ____ tab to wrap text around an illustration.
A) VIEW
B) TABLE TOOLS
C) PICTURE TOOLS FORMAT
D) INSERT
Q4) A picture can always be returned to its original state within a document at the press of a button.
A)True
B)False
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Chapter 30: Working with Tables
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Q1) By default,Word tables are sorted using the contents of their _____.
A) left column
B) right column
C) first row
D) middle column
Q2) By default,the gridlines of a newly created table are displayed.
A)True
B)False
Q3) In a Word table,press the ____ key to move from cell to cell.
A) Shift
B) Next
C) Insert
D) Tab
Q4) When working with a Word table,you can sort information numerically using the Sort button in the ____ group on the TABLE TOOLS LAYOUT tab.
A) Data
B) Merge
C) Rows & Columns
D) Alignment
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Chapter 31: Printing & Publishing
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Q1) To view your saved PDF file in Adobe Acrobat,check the _____ box in the Save As window.
A) Open file after publishing
B) Open PDF in Reader
C) Open after save
D) Standard publishing
Q2) In Microsoft Outlook,clicking the New Email button on the _____ tab allows you to directly send a document as an email attachment.
A) HOME
B) MAILINGS
C) REVIEW
D) FILE
Q3) By default,Word prints the entire open document.
A)True
B)False
Q4) The easiest way to increase the size of your page is to use the _____.
A) Web Layout view
B) Design tab
C) Print Preview button
D) zoom slider
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Chapter 32: Sharing Content Between Applications
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Q1) An item you embed in a destination file is called a(n)____.
A) OLE
B) graph
C) object
D) document
Q2) Both charts and sentences can be copied and pasted as needed between Word and Excel.
A)True
B)False
Q3) An Office object can be linked to one or more files.
A)True
B)False
Q4) When working with information that appears in two files,using ____ exports part of a document to another to ensure the information is consistent between the files.
A) Paste functionality
B) Object Linking and Embedding
C) the Format Painter
D) the Clipboard
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Chapter 33: Collaborating with Office 2013
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Q1) The ____ tab contains options related to tracking changes.
A) REFERENCES
B) VIEW
C) LAYOUT
D) REVIEW
Q2) When working in the Combine Documents dialog box,you can change the ____ associated with each document.
A) user name
B) file name
C) file extension
D) path
Q3) Anyone with Internet access can share files with anyone else through the use of a(n)____.
A) Windows Live account
B) Internet connection
C) OLE file
D) server
Q4) Protecting a document means that no edits can be made to it after it is saved.
A)True
B)False
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Chapter 34: Customizing Office Applications
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Sample Questions
Q1) The ribbon can be customized in any Office program.
A)True
B)False
Q2) When you determine where new documents are to be stored,you are changing the application's ____ location.
A) default storage
B) AutoRecover
C) proofing
D) installation
Q3) You can personalize your installed Office applications by adding ____ under General options.
A) a product key
B) your birth date
C) your name and initials
D) a personal photo
Q4) After naming a new group on a new tab,you can ____ the group.
A) move it to another ribbon in
B) create new tabs and add them to
C) add buttons to
D) delete existing tabs from
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Chapter 35: Ethics
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Sample Questions
Q1) Personal computer ethics involves ____.
A) the legality or illegality of a behavior or an action
B) the effect of a behavior or an action on the public good
C) the effect of a behavior or an action on a person's own well-being
D) all of the above
Q2) The fastest growing segment of Internet users in the United States is senior citizens,ages 65 and over.
A)True
B)False
Q3) The ability of people with disabilities to interact with and make use of computer resources is known as ____.
A) cross-compatibility
B) capacity
C) accessibility
D) ramping in
Q4) Trends in copyright law are shifting toward a balance between the public's right to access and the artist's right to be compensated for his or her work.
A)True
B)False
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Chapter 36: Infrastructure
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Sample Questions
Q1) A ____ is considered a telecommunications device that sends and receives signals.
A) microphone
B) satellite
C) speaker
D) protocol
Q2) With the help of a ____,devices can modulate signals from one form to another to allow them to connect to the Internet.
A) twisted-pair cable
B) spectrum
C) radio wave
D) modem
Q3) The language of telecommunications is governed by rules called ____.
A) servers
B) the web
C) protocols
D) hardware specifications
Q4) Ethernet is the most widely used network standard for private networks.
A)True
B)False
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Chapter 37: Overview of Word Processing
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Sample Questions
Q1) In written communication,a(n)____ informs the reader what the document is about.
A) introductory heading
B) ending
C) cover page
D) glossary
Q2) For research papers,Word contains reference tools for adding ____ and other items.
A) reports
B) puzzles
C) bibliographies
D) tools
Q3) Applying a design ____ can change the whole look of a document.
A) layout
B) control
C) theme
D) transition
Q4) A document is considered well formed when it is neatly organized and properly formatted to effectively communicate a message.
A)True
B)False
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Chapter 38: Cellular Network
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Sample Questions
Q1) A(n)____ network includes transmission towers that connect to area handsets.
A) Ethernet
B) local
C) metro
D) cellular
Q2) How a cell phone looks,feels,and works is determined by its ____.
A) user
B) ISP
C) form factor
D) keyboard
Q3) ____ fees are incurred when you use your phone outside of your carrier's coverage area.
A) Non-network
B) Long-distance
C) Roaming
D) Anytime
Q4) Smart phones like the iPhone and Android-based phones provide access to thousands of apps,many for free.
A)True
B)False
Page 40
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Chapter 39: Document Formatting Techniques
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Sample Questions
Q1) Additional styles can be viewed by clicking on the Windows button and choosing the VIEW tab.
A)True
B)False
Q2) By default,clicking the Increase Indent button moves text one-quarter inch to the right.
A)True
B)False
Q3) In Word,the header and a heading are the same thing.
A)True
B)False
Q4) When Word formats text into columns,it adds ____ before and after the columns.
A) hanging indents
B) section breaks
C) tab stops
D) paragraph markers
Q5) In Word,a header is text at the start of a paragraph that's formatted with a style. A)True
B)False
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Chapter 40: Wireless Data Communications
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Sample Questions
Q1) Wireless data communications refers to telecommunications that take place over the air.
A)True
B)False
Q2) Bluetooth technology is a possible solution to the "last mile" problem.
A)True
B)False
Q3) Competing with LTE is RFID,a similar technology used by cellular carriers such as Verizon.
A)True
B)False
Q4) Global positioning system (GPS)____ are primarily used to assist travelers in getting from one place to another.
A) receivers
B) infrared waves
C) transponders
D) tags
Q5) RFID is one example of near field communications (NFC).
A)True
B)False
Page 42
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Chapter 41: Academic Publishing Tools
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Sample Questions
Q1) When copying spreadsheet data into a Word document,assign the Normal style to retain the layout of the data.
A)True
B)False
Q2) Word displays the word count for a document in the ____ of the window.
A) bottom-right corner
B) bottom-left corner
C) top-right corner
D) top-left corner
Q3) A document's table of contents is created inside a ____ box,which allows access to its options.
A) document
B) section
C) cover page
D) content control
Q4) An endnote is always a reference to the source of information used in your research.
A)True
B)False
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Page 43
Chapter 42: Globalization
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Q1) A(n)____ company maintains its management and business operations in its home country while exporting or importing products to and from other countries.
A) international
B) multinational
C) global
D) transnational
Q2) The workforce of tomorrow will need fewer technology skills and more financial skills to succeed.
A)True
B)False
Q3) A benefit to the United States of offshoring is ____.
A) an increase in the domestic labor market
B) growing prosperity in developing nations,which raises demand there for American goods and services
C) a higher income tax base
D) a reduction in global competition
Q4) A global company often has no easily defined home country.
A)True
B)False
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Chapter 43: Machine-Level Security
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Sample Questions
Q1) Businesses sometimes achieve uninterruptible service by using a technology known as ____ to keep a mirror copy of all their data.
A) RFID
B) RAID
C) WPA
D) OnTrack
Q2) An item such as a smart card is an example of the ____ form of authentication.
A) something you know
B) something you have
C) something about you
D) biometric
Q3) Internet-based backup services in the cloud are a popular way to back up files for many users.
A)True
B)False
Q4) The Mac computer employs the ____ system to encrypt its file data.
A) BitLocker Drive
B) FileVault
C) File Transfer Protocol
D) digital certificate
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Chapter 44: Overview of Spreadsheets
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Sample Questions
Q1) In Excel,a worksheet and a spreadsheet are the same thing.
A)True
B)False
Q2) Using a spreadsheet program allows you to make a decision based on ____ results.
A) qualitative
B) quantitative C) coded
D) table
Q3) Separating the data variables from the calculations is a key design element in well-formed spreadsheets.
A)True
B)False
Q4) A well-formed spreadsheet has structure and formatting that enhance the data it displays for assessment and reporting.
A)True
B)False
Q5) Microsoft Word is the perfect tool to use to analyze your current grade point average in class.
A)True
B)False
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Chapter 45: Network Security
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Sample Questions
Q1) Employers are legally allowed to monitor employee email or web activity without first notifying the employee of this practice through network usage policies.
A)True
B)False
Q2) When starting a new job,you may need to sign a(n)____ that defines acceptable and unacceptable uses of computer and network resources.
A) network usage policy
B) request for proposal
C) password agreement
D) Internet notification policy
Q3) When using a public Wi-Fi network,when is it safe to send private information over the network?
A) only if the access point requires a password
B) whenever you recognize the login screen
C) never
D) only when you autoconnect
Q4) The primary challenge of network security is faster throughput.
A)True
B)False
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Chapter 46: Cells and Cell Data
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Sample Questions
Q1) In Excel,a red line surrounds a range of cells marked for copying.
A)True
B)False
Q2) Across the bottom of each workbook are its ____,each representing an individual spreadsheet.
A) borders
B) tabs
C) views
D) cells
Q3) Which of the following is a proper cell range reference?
A) 12H:27M
B) A3-D3
C) H12:M27
D) A3::D3
Q4) Which of the following is NOT considered an object in Excel?
A) chart
B) equation
C) video
D) cell reference
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Chapter 47: Internet Security
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Sample Questions
Q1) Which of the following is one realistic way to promote Internet security?
A) Avoid client/server networks.
B) Do not automatically update your operating system.
C) Select strong passwords and change them regularly.
D) Avoid the use of email altogether.
Q2) The ____ was established to secure and monitor security risks to U.S.networks and the Internet.
A) NTSB
B) W3C
C) US-CERT
D) NSF
Q3) An email with a subject heading "Urgent Security Update" that requests a username and password followed by a link to "re-login and resolve the issue" is a good example of a ____ scam.
A) Trojan
B) phishing
C) decryption
D) domain
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Chapter 48: Formulas
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Sample Questions
Q1) A name assigned to a range of cells is called a ____ name.
A) range
B) function
C) defined
D) list
Q2) A formula is an expression that generally results in a numerical value.
A)True
B)False
Q3) To simplify formulas,you can assign ____ to specific cells,and then use them in formulas instead of cell addresses.
A) ranges
B) names
C) values
D) formulas
Q4) When you enter a formula in a cell,what is displayed in the cell after you press the Enter key?
A) the formula's result
B) the formula
C) an Excel operator
D) an error indicator
Page 50
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Chapter 49: Functions
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Sample Questions
Q1) When you copy and paste a formula one cell below its current spreadsheet location,the cell range in the formula changes to reflect its new location.This is an example of a(n)____.
A) function
B) absolute reference
C) link
D) relative reference
Q2) When you copy and paste a formula one cell below its current spreadsheet location,the cell range in the formula does not change to reflect its new location.This is an example of a(n)____.
A) function
B) absolute reference
C) link
D) relative reference
Q3) In Excel,a 3-D reference refers to ____ on more than one worksheet.
A) a different range of cells
B) the same formula found
C) the same function found
D) the same range of cells
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Page 51
Chapter 50: Formatting Spreadsheets
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Sample Questions
Q1) When a cell is formatted in Accounting,a zero value will display as ____.
A) #DIV/0!
B) $0.00
C) 0
D) $ -
Q2) The general rule for formatting is to keep numbers ____,with decimal places aligned.
A) centered
B) left-aligned
C) right-aligned
D) justified
Q3) A range of cells assigned as a(n)____ can be analyzed and treated as separate from the rest of the Excel worksheet.
A) filtered group
B) defined name
C) function
D) Excel table
Q4) By default,numbers entered in cells display in the General format type.
A)True
B)False
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Chapter 51: Spreadsheet Graphics
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Sample Questions
Q1) To insert a picture in a spreadsheet cell,click the Picture button in the ____ group on the INSERT tab.
A) Links
B) Images
C) Symbol
D) Illustrations
Q2) An image from a PowerPoint presentation cannot be copied into an Excel spreadsheet.
A)True
B)False
Q3) It is possible to fit all the columns of a spreadsheet on one page using the ____ option in the Print section on the FILE tab.
A) Settings
B) Width
C) Info
D) Printer
Q4) To print only a selected section of a spreadsheet,choose the Headings,View option.
A)True
B)False
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Chapter 52: Advanced Spreadsheet Tools
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Sample Questions
Q1) An Excel PivotTable can have a(n)____ applied,so that its rows and columns appear in color.
A) font
B) theme
C) animation
D) style
Q2) In Excel,to use the Solver,you must first purchase it.
A)True
B)False
Q3) A PivotTable can be formatted so that its output looks similar to a row.
A)True
B)False
Q4) PivotTables,PivotCharts,and Slicers are all examples of Excel functions.
A)True
B)False
Q5) A PivotTable is an Excel table that is used to provide different views of a range of data to assist in the analysis of the data.
A)True
B)False
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Chapter 53: Digital Publications
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Sample Questions
Q1) Amazon released its eBook reader named Kindle in 2002,but it wasn't until the release of the iPad in 2010 that eReaders gained widespread acceptance.
A)True
B)False
Q2) Companies such as _____ have connected with libraries to digitize millions of books.
A) Google
B) Microsoft
C) Twitter
D) Cengage
Q3) One way newspapers are staying profitable in the online delivery model is to _____.
A) charge readers for access to stories
B) use "citizen editors"
C) offer only columnist blogs for free
D) limit access at different times of the day
Q4) Designers,engineers,and architects are the sole users of digital media.
A)True
B)False
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Chapter 54: Overview of PowerPoint
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Sample Questions
Q1) A strong closing helps the audience remember ____ during the presentation.
A) animations presented
B) what you said
C) the first slide displayed
D) distractions encountered
Q2) A presentation might be used by a company's ____ department to discuss the company's plan with its vendors.
A) human resources
B) technical support
C) marketing
D) sales
Q3) Microsoft Word contains the widest variety of creativity tools in the Office package.
A)True
B)False
Q4) The PowerPoint status bar displays the number of words in your presentation.
A)True
B)False
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56
Chapter 55: Digital Audio
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Sample Questions
Q1) Digitized sound can be _____ for secure communications.
A) animated
B) encrypted
C) pixelated
D) ripped
Q2) Apple's GarageBand is an example of digital recording software.
A)True
B)False
Q3) The _____ audio format is most recognized among digital music users.
A).mp3
B).aiff
C).wma
D).m4p
Q4) A digital _____ file can be copied and transferred to a variety of formats and media.
A) bit
B) speed
C) audio
D) radio
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Chapter 56: Working with Slides and Text
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Sample Questions
Q1) There is no difference between adding a note and adding a comment to a PowerPoint slide.
A)True
B)False
Q2) To exit a slide show and return to Normal view,press the ____ key.
A) Ctrl
B) Shift
C) Esc
D) F1
Q3) Besides typing directly on a slide,you can also enter text on a slide by using the Outline View in the View tab's Presentation Views group.
A)True
B)False
Q4) To move a slide to a new location,hold down the Shift key and drag the slide to its new position.
A)True
B)False
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Chapter 57: Digital Graphics
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Sample Questions
Q1) Most digital cameras use the default _____ file format to compress the size of photos.
A).bmp
B).gif
C).' JPG ' D).tif
Q2) Bitmapped graphics are also known as vector graphics. A)True
B)False
Q3) A graphic color can be represented as 0,255,0.
A)True
B)False
Q4) Three-dimensional modeling is also known as ray tracing. A)True
B)False
Q5) A .' JPG ' file format applies lossless compression.
A)True B)False
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Chapter 58: Using Graphics Objects
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Sample Questions
Q1) If objects are ____ on a slide,they are easier to manipulate.
A) layered
B) saturated
C) accented
D) selected
Q2) To add animation to a picture,select the picture and click the Add Animation button in the Advanced Animation group.
A)True
B)False
Q3) Grouped objects can still be moved individually by pressing SHIFT while dragging the target object.
A)True
B)False
Q4) When a slide's bulleted items appear one at a time,this is an example of ____ in the presentation.
A) grouping
B) animation
C) layering
D) custom slides
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Chapter 59: Digital Photography
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Sample Questions
Q1) Digital cameras use the .ppt file format for their photos.
A)True
B)False
Q2) _____ software allows you to improve the look of your captured image.
A) Computer-aided design
B) Vector graphic
C) Photo-editing
D) Pixel
Q3) Most free online photo album services make their money from prints and other photo-centered merchandise.
A)True
B)False
Q4) Which of the following is a social network with photo album capabilities?
A) Facebook
B) Picasa
C) Snapfish
D) Kodak Gallery
Q5) Digital photography creates digital graphics through the manipulation of shapes.
A)True
B)False
Page 61
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Chapter 60: Formatting a Slide Show
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Sample Questions
Q1) The Set Up Slide Show button displays features to help you assign transitions to your presentation.
A)True
B)False
Q2) When a transition is applied to a single slide,it occurs when ____.
A) that slide first appears
B) that slide first exits
C) the presentation is launched
D) the presenter clicks with the mouse
Q3) A slide master contains the content from the first slide in your presentation.
A)True
B)False
Q4) You can add a colored background to all slides in the slide show by clicking the Background Styles button in the Background group on the DESIGN tab.
A)True
B)False
Q5) A slide master sets the look for the whole presentation.
A)True
B)False
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Chapter 61: Digital Video
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Sample Questions
Q1) A video camcorder's image quality is measured by the number of pixels in each
A) object
B) strip
C) photo
D) frame
Q2) An important consideration when purchasing a digital camcorder is the _____.
A) pixels supported in each frame
B) DASD ability
C) button speed
D) color
Q3) Digital video can be transferred to a computer directly from a camcorder.
A)True
B)False
Q4) A _____ graphics expert might be asked to prepare animated exhibits as evidence in a court proceeding.
A) forensic
B) kinesthetic
C) detective
D) digital
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Chapter 62: Presenting and Publishing
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Sample Questions
Q1) You can pick and choose slides from an existing presentation to create a unique slide show using the ____ dialog box in the Custom Slide Show option.
A) Set Up Slide Show
B) Define Custom Show
C) Hide Slide
D) Broadcast Slide Show
Q2) You create three custom slide shows based on your original,completed presentation.How many PowerPoint presentation files do you need to open to view each custom show?
A) one
B) two
C) three
D) four
Q3) If you want to view your presentation starting from the slide you are working on,use the From Current Slide button on the SLIDE SHOW tab.
A)True
B)False
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Chapter 63: Interactive Media
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Sample Questions
Q1) Users can interact in a virtual reality environment through the use of _____.
A) stakeholders
B) avatars
C) augmented players
D) icons
Q2) The introduction of _____ on cell phones was the first step toward realizing augmented reality.
A) instant messaging
B) text messaging
C) voice messaging
D) geographic positioning systems
Q3) _____ media refers to digital media that involve user interaction for education,training,or entertainment.
A) Hyper
B) Animated
C) 3D
D) Interactive
Q4) Interactive media combine digital audio,2D graphics,and photos.
A)True
B)False
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Chapter 64: Database Structure
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Sample Questions
Q1) A ____ is a program that lets computer users create and access a collection of organized data.
A) data definition language
B) data manipulation language
C) database management system
D) query by example
Q2) In a database,a collection of related records is referred to as a table or a ____.
A) field
B) record
C) file
D) unit
Q3) In a database,a collection of related fields that describes some object or activity is referred to as a ____.
A) field
B) record
C) file
D) unit
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66
Chapter 65: Overview of Databases
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Sample Questions
Q1) Access allows you to use the Undo key to reverse almost any action you perform.
A)True
B)False
Q2) In Access,queries are templates generally used to enter records into a database.
A)True
B)False
Q3) The best software tool to use for monitoring daily business operations and quickly comparing expected activity to actual performance is a ____.
A) word processor
B) spreadsheet
C) database
D) file manager
Q4) In Access,the Quick Access pane lists all database objects,such as tables,queries,forms,and reports.
A)True
B)False
Q5) Access requires you to create and name a new table before you start any work.
A)True
B)False
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Chapter 66: Database Tools
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Sample Questions
Q1) A popular database software program called ____ offers a wizard and QBE tool to help build and generate SQL queries.
A) MS Excel
B) MS Data Manager
C) MS Access
D) ANSI
Q2) In 1986,the American National Standards Institute (ANSI)adopted ____ as the standard query language for relational databases.
A) QBE
B) DDL
C) Schema
D) SQL
Q3) The ____ data manipulation language is used to build databases in both mainframe and personal computers.
A) SLQ
B) DDL
C) SQL
D) DLD
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68
Chapter 67: Database Tables
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Q1) Data separated by commas within an imported text file is interpreted by Access as delimited content.
A)True
B)False
Q2) In Access,related fields are grouped in the Data Type Gallery for quick and easy access.
A)True
B)False
Q3) Columns in a spreadsheet are akin to ____ in a database table.
A) rows
B) records
C) fields
D) data types
Q4) When an Excel worksheet containing column headings is imported into Access,they can be used as field names in a new table.
A)True
B)False
Q5) Access tables can be created in either Datasheet or Design view.
A)True
B)False
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Chapter 68: Industrial Databases
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Q1) A database administrator is part of a team that also includes those who program and use databases.
A)True
B)False
Q2) A replicated database is a database that holds a duplicate set of frequently used data.
A)True
B)False
Q3) Which of the following tasks is the typically a primary responsibility of a database administrator?
A) developing the data dictionary
B) data entry
C) monitoring a help line
D) hiring and training the users
Q4) Installation and the ongoing maintenance of software in a database system are the job of the database ____.
A) application
B) structure
C) administrator
D) management system
Page 70
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Chapter 69: Data-sheets and Forms
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Sample Questions
Q1) In Access,a subform can be defined as ____.
A) two individual forms
B) one form inside of another form
C) wizard-created forms
D) a simple form
Q2) Access sorting tools are found on the ____ tab in the Sort & Filter group.
A) SORT
B) HOME
C) DATABASE TOOLS
D) FIELDS
Q3) You click the Customer table and select Form to create a new form.What happens next?
A) A new form appears with the primary and foreign key fields for the Customer table.
B) The Form Wizard appears to walk you through form creation.
C) A new form appears with all of the fields from the Customer table.
D) none of these
Q4) A preform is a form within a form that contains data from a related table.
A)True
B)False
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Chapter 70: Queries and Reports
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Q1) You want a query's result to include dates after December 1,2013.What will the properly formatted criteria look like in the query?
A) >12/1/2013
B) =>#12/1/2013#
C) >#12/1/2013#
D) #12/1/2013#
Q2) In Access,a saved report displays as an object in the ____.
A) table
B) Reports window
C) Builder pane
D) Navigation pane
Q3) When tables are ____,you are able to construct queries that pull data from more than one table.
A) recorded
B) queried
C) joined
D) constructed
Q4) A database cannot contain more than one saved query.
A)True
B)False
Page 72
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Chapter 71: E-commerce Implementation
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Sample Questions
Q1) Location-based advertising can keep track of customers' locations and provide them with discount coupons in their area.
A)True
B)False
Q2) Global supply management companies assist businesses in finding the best _____ relationships.
A) B2C
B) B2B
C) C2C
D) C2B
Q3) _____ can be defined as systems that support electronically executed business transactions.
A) Groupon
B) Ecommerce
C) GSM
D) Mcommerce
Q4) Craigslist,the online classifieds website,is a popular C2C site.
A)True
B)False
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Chapter 72: Outlook
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Sample Questions
Q1) When you mark an email message as urgent,Outlook adds a green exclamation point to the message in the recipient's Inbox.
A)True
B)False
Q2) When composing email,the "To" field should specify its content so the recipient will have a clue about why you sent the message.
A)True
B)False
Q3) When you create a new email message,____.
A) a message window opens that contains a ribbon specific to creating a new message B) a message window opens that contains the same ribbon displayed when Outlook first launches
C) you are prompted to set up a new email account
D) Outlook prompts you for a username and password
Q4) Outlook is the one Office product that cannot be pinned to the Windows 8 Start screen.
A)True B)False
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Chapter 73: E-commerce Technologies
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Q1) With online credit card processing,the law requires online retailers to wait until they ship the product to deduct funds from the customer's credit card.
A)True
B)False
Q2) Using EDI drastically reduces the amount of paperwork and the need for human intervention.
A)True
B)False
Q3) There is a growing trend for EDI transactions to take place over private networks rather than over the Internet.
A)True
B)False
Q4) Google Wallet software utilizes Android phones with near field communication technology,such as _____,to allow shoppers to swipe their phone at checkout to pay for items.
A) B2C
B) RFID
C) HTTP
D) EDI
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Chapter 74: OneNote
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Sample Questions
Q1) When you take a screen clipping of a webpage,what additional information is gathered by OneNote?
A) the name of the person taking the screen clip
B) the webpage author
C) the website URL
D) the word count
Q2) Microsoft OneNote provides ____ for collecting and organizing anything that is in digital form.
A) digital notebook tools
B) spreadsheets
C) databases
D) websites
Q3) A OneNote file can be saved to your cloud-based SkyDrive account.
A)True
B)False
Q4) Thanks to ____ in OneNote,there is no need to constantly save your document.
A) web clippings
B) screen clippings
C) auto sync
D) unified notes
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Chapter 75: Office Web Apps
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Sample Questions
Q1) In the Excel Web App,when you share a workbook with your team,team members
A) cannot edit the file at the same time
B) can edit the file at the same time
C) do not have access to the file
D) must have Excel installed on their computers to open the file
Q2) In the Word Web App,a newly saved file will appear as a new tile with a checkmark in the upper-right corner.
A)True
B)False
Q3) Clicking a picture in the PowerPoint Web App displays the PICTURE TOOLS contextual tab,which allows for simple picture editing.
A)True
B)False
Q4) To autosave your work in the PowerPoint Web App,you must first download and save the presentation.
A)True
B)False
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Chapter 76: Information Management
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Questions
Q1) In the transaction processing cycle,the data _____ stage is where the validity of the data entered is checked,such as whether an item number and credit card number are valid.
A) collection
B) editing
C) debugging
D) manipulation
Q2) Business systems are primarily computer-based information systems that provide organizations with valuable ____________.
A) input
B) information
C) technical support
D) hardware
Q3) With the help of _____ software,new housing developments can be easily planned and analyzed.
A) global information system
B) batch processing
C) decision support system
D) geographic information system
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Page 78
Chapter 77: Common Application Components
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Q1) In addition to all of the tools included in a Ribbon group,you can find more options in the _____ bar.
A) Menu
B) Tab Group Indicator
C) Quick Access Launcher
D) Group Box Indicator
Q2) The options on the menu bar are the same in all Office applications.
A)True
B)False
Q3) Clicking the File menu gives you access to commands and options related to working with ____________________.
Q4) The buttons at the top of the Help window help you _____.
A) move among topics in Help
B) display text in different ways
C) print topics
D) all of the above
Q5) After reducing the size of an Office application window,click the ____________________ button to make it full size again.
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Chapter 78: Enterprise Systems
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Sample Questions
Q1) By itself,customer relationship management software will typically improve customer satisfaction.
A)True
B)False
Q2) A decision support system (DSS)allows a business to track all interactions with customers,including in-store,by phone,and online,to better understand a customer's interests and needs.
A)True
B)False
Q3) An enterprise resource planning system is the ultimate information system in an organization because it integrates all enterprise systems into one centralized system.
A)True
B)False
Q4) Which of the following is a potential benefit of an ERP system?
A) easy to implement
B) streamlined work processes
C) access to data with more redundancy
D) low initial investment in time and money
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Chapter 79: Working with Files and Documents
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Sample Questions
Q1) To create a new Word file from within the application,click the File menu and select New Blank Document from the list.
A)True
B)False
Q2) To switch between two open Excel documents,click and hold the Excel icon on the Dock,then click the document you want to view.
A)True
B)False
Q3) The Finder window is similar to the _____ dialog box.
A) Open
B) File
C) Word
D) Documents
Q4) Type text in the ____________________ box to locate specific text in an open document.
Q5) If you decide a document template isn't what you wanted,simply close it and open a new one.
A)True B)False
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Chapter 80: Common Editing Functions
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Sample Questions
Q1) Where are the tools you need to copy items in Office?
A) on the Insert tab
B) on the Standard toolbar
C) in the File menu
D) on the Dock
Q2) To delete text without selecting it,you can use the _____ on your keyboard.
A) command+D key combination
B) remove key
C) delete key
D) either B or C
Q3) When you open an e-mail hyperlink,_____.
A) an e-mail program automatically opens
B) nothing happens unless you are connected to the Internet
C) Windows SkyDrive opens
D) you are prompted to add a new e-mail contact
Q4) To locate text without replacing it,click the Search Pane button in the Sidebar,and then type the text.
A)True
B)False
Q5) In Word,the wavy ____________________ underline indicates a grammatical error.
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Chapter 81: Common Formatting Functions
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Sample Questions
Q1) In Office for Mac 2011,the Format Picture galleries show lists of options,but no previews.
A)True
B)False
Q2) When a list contains sequential steps,it is good practice to create a numbered list.
A)True
B)False
Q3) Fonts are measured in points.
A)True
B)False
Q4) After selecting a portion of text,when you click a button in a Ribbon group,_____ to the selected text.
A) you must select a format to apply
B) a default option is applied
C) no format is applied
D) the last format selected is applied
Q5) The Bulleted List button in the Paragraph group helps you create a(n)____________________ list.
Q6) Paragraphs can be aligned in ____________________ different ways.
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Chapter 82: Working with Graphics
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Sample Questions
Q1) You enhance the appearance of a graphic by applying ____________________.
Q2) The circles and squares on an illustration's border are called ____________________.
Q3) When you select Clip Art Browser from the Insert menu,the ____________________ opens,where you can search for illustrations on your computer.
Q4) When searching for clip art,the case of the search word(s)does not matter.
A)True B)False
Q5) The Line tool _____.
A) applies text to the selected shape
B) applies a visual effect,such as a glow,to the selected shape
C) specifies the line color,line width,and line style of the selected shape
D) fills the selected shape with a solid color
Q6) After you make a change to a picture's shape,you may need to drag it up or down to make text wrap around it properly.
A)True B)False
84
Q7) To restore a picture to its original state,select the picture and click the ____________________ button.
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Chapter 83: Working with Tables
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Sample Questions
Q1) To center selected text,use the Center Text button in the _____ group on the Home tab.
A) Font
B) Styles
C) Editing
D) Paragraph
Q2) The Alignment buttons on the Table _____ tab offer more options than those found elsewhere in Word.
A) View
B) Page Layout
C) Layout
D) Design
Q3) To automatically adjust a column to fit its widest entry,position the mouse pointer on the _____ the columns and double-click it.
A) horizontal border above
B) vertical border between
C) space between
D) none of the above
Q4) In a table,the intersection of a row and a column is called a(n)____________________.
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Chapter 84: Printing & Publishing
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Sample Questions
Q1) To manage a print queue,double-click the printer icon in the ____.
A) task bar
B) Dock
C) menu
D) zoom box
Q2) To fax a document from your computer,you first need to install ____.
A) Mac Home Edition
B) a fax or modem
C) the PDF fax option
D) all of the above
Q3) The ____ check box is used when you print more than one copy of a document.
A) Portrait Orientation
B) Copies
C) Collated
D) Print All Pages
Q4) To attach a Word document to an e-mail,click the ____________________ a document button on the toolbar.
Q5) A PDF file is a picture of a file that can be opened on a Mac in Preview.
A)True
B)False
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Chapter 85: Sharing Content Between Applications
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Q1) When you ____________________ an object in a destination file,it can later be edited if needed.
Q2) ____ differs from embedding in that it creates a connection between the destination file and the source file.
A) Pasting
B) Formatting
C) OLE
D) Linking
Q3) An item you embed in a destination file is called a(n)____.
A) OLE
B) graph
C) object
D) document
Q4) You want to copy an Excel chart from Excel into an open Word document.You want all future changes made to the original chart reflected in the Word document.Which button should you click?
A) Merge Formatting
B) Keep Text Only
C) Paste
D) Paste Chart
87
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Chapter 86: Collaborating with Office for Mac 2011
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Q1) A comment is not part of a document and is not saved when you save the document.
A)True
B)False
Q2) You can determine who made a change in a document by hovering with your mouse over the change.
A)True
B)False
Q3) After you click the ____ button,a new comment box appears in the right margin.
A) New Note
B) Track Changes
C) Comments
D) New
Q4) In Office for Mac 2011,you can compare changes made to two versions of a document but you cannot combine them into one document.
A)True
B)False
Q5) In Excel worksheets,comments are associated with rows.
A)True
B)False
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Chapter 87: Customizing Office Applications
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Sample Questions
Q1) You cannot change the default storage location for the files that AutoRecover saves.
A)True
B)False
Q2) You cannot rearrange the order of tabs on the Ribbon.
A)True
B)False
Q3) You want to hide buttons on the Home tab.After opening the Word Preferences dialog box,you click ____ to gain access to this functionality.
A) Ribbon
B) Ribbon Settings
C) Ribbon Changes
D) User Information
Q4) What are Compatibility preferences?
A) options for converting Word files for use on a PC
B) settings to make your document compatible with previous versions of Word
C) settings related to where you store your files
D) settings related to securing the information contained in your files
Q5) The file format compatible with Word 2007 and 2010 is ____________________.
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Chapter 88: AI Methodologies
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Sample Questions
Q1) ____ artificial intelligence is very popular in the programming of robots.
A) Case-based
B) Expert
C) Subject-specific
D) Behavior-based
Q2) The art and science of creating computer systems that simulate human thought and behavior are referred to as ____.
A) informatics
B) artificial intelligence
C) expert intelligence
D) knowledge management
Q3) Artificial intelligence methodologies consist of the various approaches to AI research that generally fall under one of two categories: pattern recognition or computational intelligence.
A)True
B)False
Q4) A fuzzy system in computational intelligence guarantees results that are always certain and valid.
A)True
B)False
Page 90
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Chapter 89: Overview of Word Processing
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Q1) ____ play an important part in explaining a business to potential investors.
A) Word documents
B) Business plans
C) Document formats
D) Graphics and images
Q2) A document is considered well formed when it is neatly organized and properly formatted to effectively communicate a message.
A)True
B)False
Q3) Word's formatting tools can help you apply styles but not themes.
A)True
B)False
Q4) For research papers,Word contains reference tools for adding ____ and other items.
A) reports
B) puzzles
C) citations
D) tools
Q5) The default view in Word for Mac 2011 is ____________________ view.
Q6) To add content to a(n)____________________ box,just click it and type.
91
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Chapter 90: AI Applications
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Q1) Medical robots are built with ____ capabilities to perform sophisticated surgeries.
A) interpreted
B) high-precision
C) natural
D) segmented
Q2) Handwriting recognition is a popular technique used to verify a person's identity when entering a secure area.
A)True
B)False
Q3) Intelligent agents,or bots,can search for interesting items on the Web or in databases,but they do not field basic questions from customers.
A)True
B)False
Q4) To support speech recognition,the computer must learn a dictionary of words to determine how to parse a sentence into individual words.
A)True
B)False
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Chapter 91: Document Formatting Techniques
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Sample Questions
Q1) A ____ is a set of formatting choices,including fonts,colors,and other visual effects.
A) style
B) document theme
C) font set
D) template
Q2) Paragraph-level formatting affects a(n)____.
A) entire document
B) leading paragraph sentence
C) entire paragraph
D) cover page
Q3) Word applies the ____ style to all new text by default.
A) Quick
B) Business
C) Normal
D) Word for Mac 2011
Q4) Clicking the Themes button in the Themes group reveals its gallery.
A)True
B)False
Q5) A(n)____________________ is a collection of formatting options.
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Chapter 92: Academic Publishing Tools
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Sample Questions
Q1) A citation is a reference within a document to another work.
A)True
B)False
Q2) To add the ____________________ symbol to a document,type a left parenthesis,a lowercase "t," a lowercase "m," and a right parenthesis.
Q3) Every business plan requires complete financial information to explain the viability of the idea being presented.
A)True
B)False
Q4) A document's table of contents is created inside a ____,which allows access to its options.
A) document
B) section
C) cover page
D) content control
Q5) Word uses lowercase Roman numerals for endnotes by default.
A)True
B)False
Q6) A formula is added to a document in the format of a(n)____________________.
Page 94
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Chapter 93: Overview of Spreadsheets
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Q1) Tools on the Formulas tab provide pre-made functions to generate formulas.
A)True
B)False
Q2) When designing a spreadsheet,data ____ used in calculations should be separated from the rest of the worksheet.
A) variables
B) headings
C) bars
D) design
Q3) When planning the layout of a spreadsheet,relevant data includes the ____ of an item being purchased.
A) manufacture date
B) cost
C) patent number
D) warranty
Q4) In Excel,you can fully display,or show only the results of ____________________.
Q5) In Excel,a worksheet and a spreadsheet are the same thing.
A)True
B)False
Q6) In a spreadsheet,____________________ call attention to important information. Page 95
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Chapter 94: Cells and Cell Data
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Q1) An example of an Excel object is a ____.
A) Ribbon name
B) Help topic
C) picture
D) print preview
Q2) In Excel,an individual spreadsheet within a workbook cannot be renamed.
A)True
B)False
Q3) You can use the tabs at the bottom of a workbook to create,name,rearrange,and delete individual ____.
A) worksheets
B) workbooks
C) cells
D) columns
Q4) To select a range of adjacent cells,right-click in a cell and then drag the mouse pointer to select additional cells.
A)True
B)False
Q5) When you are editing a cell,Excel's mode indicator displays the word
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Chapter 95: Formulas
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Sample Questions
Q1) What is the value displayed in a cell that contains the formula =4*(5+6)?
A) 26
B) 15
C) 120
D) 44
Q2) Click the ____________________ key to exit Edit mode.
Q3) The formula analysis process is called formula auditing.
A)True
B)False
Q4) A formula is an expression that generally results in a numerical value.
A)True
B)False
Q5) Most of the tools for auditing formulas are found on the ____________________ tab in the Function and Audit Formulas groups.
Q6) What is the value displayed in a cell that contains the formula =15*4/6?
A) 66
B) 25
C) 10
D) 2/3
Q7) Formulas should begin with a(n)____________________ sign.
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Chapter 96: Functions
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Q1) When you copy and paste a formula one cell below its current spreadsheet location,the cells referenced in the formula change to reflect its new location.This is an example of a(n)____.
A) function
B) absolute reference
C) link
D) relative reference
Q2) Which of the following choices is a valid SUM function?
A) =SUM(G7:G11)
B) =SUM(G7-G11)
C) =SUMS(G7:G11)
D) =SUMS(G7-G11)
Q3) In Excel,to calculate the cost of any loan,three pieces of information are needed. A)True
B)False
Q4) The VLOOKUP function looks up values in a table and then inserts those values in another location in a spreadsheet.
A)True
B)False
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Chapter 97: Formatting Spreadsheets
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Sample Questions
Q1) The Number Format box includes two formats that contain dollar signs: ____.
A) Accounting and Currency
B) Accounting and Dollar
C) Currency and Dollar
D) Currency and Number
Q2) In Excel,filtering a column's data means that you temporarily exclude data from screen visibility.
A)True
B)False
Q3) Applying the Comma format to a cell displays the ____.
A) Currency format without dollar signs
B) Accounting format without dollar signs
C) Accounting format with dollar signs
D) Currency format with dollar signs
Q4) A range of cells designated as a(n)____ can be analyzed and treated as separate from the rest of the Excel worksheet.
A) filtered group
B) defined name
C) function
D) Excel table
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Chapter 98: Spreadsheet Graphics
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Sample Questions
Q1) An image from a PowerPoint presentation cannot be copied into an Excel spreadsheet.
A)True
B)False
Q2) To ensure that a title printing on page 1 appears on subsequent pages,click the Print Titles button in the Page Titles group.
A)True
B)False
Q3) An image pasted into a spreadsheet cell can be formatted using tools found on the Format Picture tab.
A)True
B)False
Q4) To print only a portion of a spreadsheet,select the required range,click the File menu,point to Print Area,and then click Set Print Area.
A)True
B)False
Q5) The Page Layout View button is located in the lower-____________________ corner of a spreadsheet window.
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Chapter 99: Advanced Spreadsheet Tools
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Q1) In the Goal Seek dialog box,Excel asks for three pieces of data.
A)True
B)False
Q2) Use ____________________ Seek to determine a value that will produce a goal such as a specific monthly payment.
Q3) In Excel,to use the Solver,you must first purchase it.
A)True
B)False
Q4) A PivotTable can be formatted so that its output looks similar to a row.
A)True
B)False
Q5) An Excel PivotTable can have a(n)____ applied,so that its rows and columns appear in color.
A) font
B) theme
C) animation
D) style
Q6) Excel data analysis tools are located in the Analysis group on the Data tab.
A)True
B)False
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Chapter 100: Overview of PowerPoint
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Q1) The lower-right corner of the PowerPoint window contains buttons to move between slides.
A)True
B)False
Q2) A presentation might be used by a company's ____ department to promote a trade show event,highlight a new product,or reveal new services.
A) human resources
B) technical support
C) marketing
D) sales
Q3) A presentation's ____________________ sets the tone for the rest of your presentation.
Q4) The lower-right corner of the PowerPoint window displays the total number of slides in the open presentation.
A)True
B)False
Q5) PowerPoint ____________________ add visual uniformity to your slides.
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Chapter 101: Working with Slides and Text
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Sample Questions
Q1) The ____ view displays thumbnail images of all of the slides in the presentation.
A) Normal
B) Slide Sorter
C) Reading View
D) Notes Page
Q2) To insert a text box on a slide,click the ____ tab; then in the Insert group,click the Text button,and then click Text Box.
A) Home
B) Insert
C) Layout
D) Design
Q3) When you click to select Ruler in the View menu,PowerPoint inserts horizontal and vertical rulers in the slide pane.
A)True
B)False
Q4) To adjust the order in which slides are presented,it can be helpful to view your presentation in ____________________ view.
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Chapter 102: Using Graphics Objects
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Sample Questions
Q1) A hyperlink inserted into a slide can only reference an Internet location.
A)True
B)False
Q2) To add animation to a picture,select the picture,click the Animations tab,and then click the More button in the Entrance Effects group to display the gallery.
A)True
B)False
Q3) A table can only be added to a slide by clicking Table in the Table group on the Insert tab.
A)True
B)False
Q4) SmartArt graphics can be found on the ____________________ tab.
Q5) To center a picture vertically,you click the Align ____ button.
A) Top
B) Bottom
C) Middle
D) Center
Q6) Clip art is accessed from the Clip Art button in the ____________________ group on the Insert tab.
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Chapter 103: Formatting a Slide Show
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Sample Questions
Q1) A header is text that appears at the top of every page in a document.
A)True
B)False
Q2) When a presentation is to run in a bank lobby kiosk,what show option should be selected?
A) Loop continuously until 'Esc'
B) Show without narration
C) Show without animation
D) Show Presenter View
Q3) In PowerPoint,you cannot insert a header on a handout.
A)True
B)False
Q4) You can add a colored background to all slides in the slide show by clicking the Background button in the Theme Options group on the Themes tab.
A)True
B)False
Q5) By default,PowerPoint assumes you want the date and time updated ____________________ when this functionality is enabled in a slide.
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Chapter 104: Presenting and Publishing
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Sample Questions
Q1) When you create a movie of your presentation,PowerPoint keeps all your settings including animations and media such as video clips or audio.
A)True
B)False
Q2) In the Print dialog box,click ____ to change the orientation of a presentation from Landscape to Portrait.
A) Page Setup
B) Orientation
C) Frame Slides
D) Setup
Q3) To publish a presentation online,click the File menu,point to ____,and then click Save to SkyDrive.
A) Publish
B) Save As
C) Share
D) Broadcast
Q4) You can press the esc key to exit a slide show.
A)True
B)False
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Chapter 105: Outlook
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Sample Questions
Q1) When you compose an e-mail,you type the ____________________ e-mail address in the "To" field.
Q2) After you configure an e-mail signature,you must manually add it to an e-mail message.
A)True
B)False
Q3) If the message requires special attention,you should click the ____________________ button.
Q4) You can see the complete list of invitees to a meeting when you double-click the meeting in your calendar and then click the Assistant tab.
A)True
B)False
Q5) In Outlook,an appointment is added to your ____.
A) Inbox
B) Calendar
C) New Group
D) To-Do List
Q6) The body of an e-mail message should always begin with a(n)____________________.
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Q7) In Outlook,use the ____________________ button to add an appointment.
Chapter 106: Navigating in Google Docs
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Sample Questions
Q1) Google Docs will store up to 1024 megabytes for free,and if you need more space you can pay for an upgrade.
A)True
B)False
Q2) By default,the Google Docs homepage lists all items ____.
A) as they were created
B) in alphabetical order by file name
C) in order of the date and time they were last modified
D) in alphabetical order by user name
Q3) One of the greatest advantages of Google Docs is that all of your documents are stored in the cloud and can be accessed from anywhere,even without an Internet connection.
A)True
B)False
Q4) The ____ box lets you select or deselect all the items in your Documents List.
A) Select
B) Share
C) Folders
D) More actions
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Chapter 107: Word Processing
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Sample Questions
Q1) To format a document's subheading,you can use the ____ keyboard combination.
A) Ctrl-Alt-2
B) Ctrl-Alt-3
C) Shift-Alt-1
D) Alt-2
Q2) Center text in a Google Docs document header by clicking Format->Center header.
A)True
B)False
Q3) After creating a document with a footer,you print the document.The footer appears at the bottom of every printed page.
A)True
B)False
Q4) In a Google Docs document,you can place a footer on every page of the document,excluding the first page,if needed.
A)True
B)False
Q5) Google periodically changes the appearance and interactivity of Google Docs.
A)True
B)False
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Chapter 108: Spreadsheets Part 1
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Sample Questions
Q1) In Google Spreadsheets,____ is an example of a relative reference.
A) V$456
B) $V$456
C) V456
D) $V*456
Q2) To edit a worksheet cell,you can click the Formula bar and type your text or formula.
A)True
B)False
Q3) The ____ is useful for creating a series within a range of cells.
A) Paste series option
B) scroll bar
C) fill handle
D) Create series button
Q4) After you enter a function in a cell,pressing Enter ____.
A) opens Function options
B) runs the function and displays its result in the cell
C) opens a dialog box with charting options
D) formats the cell with absolute references
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Chapter 109: Spreadsheets Part 2
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Sample Questions
Q1) When creating a spreadsheet form,questions can be ____.
A) required
B) optional
C) multiple choice
D) all of the above
Q2) A spreadsheet form can only be accessed and completed via a Web browser.
A)True
B)False
Q3) The Script Manager provides you with the ability to create a new script for personal use.
A)True
B)False
Q4) To run a script,you need to authorize it.What does this indicate?
A) You know the person who created the script and have paid to use it.
B) You are solely responsible for what the script might do to your spreadsheet.
C) Your e-mail address will be sent to the script's creator.
D) both A and B
Q5) To use a Google Apps Script,you need to create your own code.
A)True
B)False
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Chapter 110: Presentations
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Sample Questions
Q1) Only video published to YouTube can be inserted into a presentation.
A)True
B)False
Q2) You need to insert an image saved on your computer into a presentation slide.How is this accomplished?
A) Click the Image icon on the toolbar.
B) Export the image into the presentation.
C) Open PowerPoint,import the image,then export into the slide.
D) none of the above
Q3) Once a table created in a presentation is copied to the ____,it can be copied into any other Google Docs application.
A) Gmail storage area
B) Windows clipboard
C) Web clipboard
D) Internet
Q4) To center a text box on a slide,click the ____ menu and select ____.
A) Arrange,Center
B) Format,Center on slide
C) Format,Text box
D) Arrange,Center on page
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Chapter 111: Project Management
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Sample Questions
Q1) Resources refers only to the human resources allocated for a specific project.
A)True
B)False
Q2) In project management,resources can be people,supplies,or equipment.
A)True
B)False
Q3) _____ are anything and everything you need to complete your project.
A) Resources
B) Tasks
C) Dates
D) Milestones
Q4) In OpenProj,a(n)____ appears when the duration entry is an estimate.
A) period
B) comma
C) question mark
D) exclamation point
Q5) The first step toward an organized project is having an organized and logical thought process.
A)True
B)False
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Chapter 112: Personal Information Management
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Sample Questions
Q1) If you do not already possess a Google account,you can create one at no cost.
A)True
B)False
Q2) With Google Calendars,you can add other calendars to your list by clicking ____ in the Other Calendars list.
A) Add
B) Download
C) Subscribe
D) Link
Q3) With the growth of ____,personal information is expanding at an incredible rate.
A) digitized technologies
B) online schools
C) online services
D) Exchange
Q4) Gmail does not support the calendar-sharing feature found in other mail services.
A)True
B)False
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Chapter 113: Web Research
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Sample Questions
Q1) To further filter search results to only display Web pages dated November 1 through November 7,you should make an entry in the ____ field(s).
A) Past week
B) Any time
C) Specific date range
D) none of the above
Q2) A search option that specifies unwanted words ____.
A) displays Web pages containing those specific words
B) doesn't display Web pages containing those specific words
C) displays Web pages containing the first unwanted word only
D) none of the above
Q3) The largest human-edited directory on the Web is ____.
A) dmoz.org
B) google.com
C) bing.com
D) dogpile.com
Q4) Google Scholar is a search engine that includes theses and book excerpts in its search results.
A)True
B)False
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Chapter 114: Web Publishing
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Q1) Social media such as ____ give individuals,groups and businesses a central location for connecting with friends,family,and co-workers.
A) Facebook
B) eBay
C) iTunes
D) Amazon
Q2) Web 2.0 technologies provide ____ services designed specifically for sharing photos online,saving you the task of setting up a Web site or blog for this purpose.
A) online
B) chat
C) exchange
D) RSS
Q3) ____ are small applications that you can add to a WordPress blog entry.
A) Widgets
B) Dashboards
C) Custom Designs
D) Menus
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