Technology and Business Integration Review
Questions
Course Introduction
Technology and Business Integration explores the strategic use of technology to enhance business operations, competitiveness, and innovation. The course delves into how organizations adopt digital tools and systems to streamline processes, improve decision-making, and create new business models. Students will examine case studies of successful technology implementation, learn about emerging trends such as artificial intelligence and cloud computing, and evaluate how integrated technology solutions address real-world business challenges. Emphasis is placed on aligning IT strategies with organizational goals, managing change, and understanding the ethical and security considerations of digital transformation.
Recommended Textbook
Electronic Commerce 2012 Managerial and Social Networks Perspectives 7th Edition by Efraim Turban
Available Study Resources on Quizplus
15 Chapters
1275 Verified Questions
1275 Flashcards
Source URL: https://quizplus.com/study-set/2222 Page 2
Chapter 1: Overview of Electronic Commerce
Available Study Resources on Quizplus for this Chatper
85 Verified Questions
85 Flashcards
Source URL: https://quizplus.com/quiz/44172
Sample Questions
Q1) External barriers to EC include security,lack of technical knowledge,and lack of time and resources.
A)True
B)False
Answer: False
Q2) Referencing the licensing fees revenue model,a company receives commissions for referring customers to others' websites.
A)True
B)False
Answer: False
Q3) Economic,legal,societal,and technological factors have created a highly competitive business environment in which customers are becoming less powerful.
A)True
B)False
Answer: False
Q4) Today,over 90 percent of EC volume is B2C.
A)True
B)False
Answer: False
To view all questions and flashcards with answers, click on the resource link above. Page 3
Chapter 2: E-Commerce: Mechanisms, Infrastructure, and Tools
Available Study Resources on Quizplus for this Chatper
85 Verified Questions
85 Flashcards
Source URL: https://quizplus.com/quiz/44173
Sample Questions
Q1) Prices that change based on supply and demand relationships at any given time best defines
A) dynamic pricing.
B) commodity pricing.
C) pre-shopping.
D) negotiation.
Answer: A
Q2) An auction in which the buyer places an item for bid on a request for quote system,potential suppliers bid on the job,with the price reducing sequentially,and the lowest bid wins; this describes
A) forward auctions.
B) reverse auctions.
C) bidding auction system.
D) tendering system.
Answer: B
Q3) A desktop search is conducted by tools that search only the contents of the user's own computer files.
A)True
B)False
Answer: True
Page 4
To view all questions and flashcards with answers, click on the resource link above.
Chapter 3: Retailing in Electronic Commerce: Products and Services
Available Study Resources on Quizplus for this Chatper
85 Verified Questions
85 Flashcards
Source URL: https://quizplus.com/quiz/44174
Sample Questions
Q1) Target,Sears,and Macys are click-and-mortar businesses selling in a multichannel business model.
A)True
B)False
Answer: True
Q2) An online seller of travel services that generates revenue by charging fees for its services is an example of a
A) market maker.
B) transaction broker.
C) content disseminator.
D) viral marketer.
Answer: B
Q3) A method of doing business by which a company generates revenue to sustain itself and achieve its goals best describes
A) strategic plan.
B) mission statement.
C) business model.
D) marketing plan.
Answer: C
Page 5
To view all questions and flashcards with answers, click on the resource link above.
Chapter 4: B2B E-Commerce
Available Study Resources on Quizplus for this Chatper
85 Verified Questions
85 Flashcards
Source URL: https://quizplus.com/quiz/44175
Sample Questions
Q1) An online third party that brokers a transaction online between a buyer and a seller best describes
A) strategic source.
B) horizontal marketplace.
C) vertical marketplace.
D) online intermediary.
Q2) Anonymity is a key ingredient of dynamic pricing.
A)True
B)False
Q3) Which of the following companies uses viral videos to promote renewals of Care Pack Service agreements?
A) Reed Business Information
B) Cisco Systems
C) Arketi Group
D) Hewlett-Packard
Q4) A vertical portal is an exchange formed and operated by a group of major companies in an industry to provide industry-wide transaction services.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Innovative EC Systems:
From E-Government to E-Learning, collaborative Commerce, and C2C Commerce
Available Study Resources on Quizplus for this Chatper
85 Verified Questions
85 Flashcards
Source URL: https://quizplus.com/quiz/44176
Sample Questions
Q1) The exclusive online publication of Stephen King's e-book Riding the Bullet A) was a failure because the cost of the book was too high.
B) produced very few sales.
C) was an unqualified success and established electronic publishing as a legitimate competitor for traditional publishers.
D) was disrupted by hackers who breached security, then distributed free copies of the book.
Q2) Online learning saves time and money by allowing information to be distributed quickly and by reducing travel costs.
A)True
B)False
Q3) An online university from which students take classes from home or other offsite locations,usually via the Internet best describes
A) Web 2.0 university.
B) click and mortar university.
C) distant university.
D) virtual university.
Q4) Identify four categories of e-government.For each category,identify two performance objectives.
Page 7
To view all questions and flashcards with answers, click on the resource link above.
Chapter 6: Mobile Commerce and Ubiquitous Computing
Available Study Resources on Quizplus for this Chatper
85 Verified Questions
85 Flashcards
Source URL: https://quizplus.com/quiz/44177
Sample Questions
Q1) Which of the following relies on base stations to find the location of a mobile device sending a signal or sensed by the network?
A) geolocation
B) terminal-based positioning
C) event-based positioning
D) network-based positioning
Q2) Geographic information science is the science underlying geographic concepts,applications,and systems.
A)True
B)False
Q3) Short message service (SMS)supports the transmittal of long text messages (up to 360 characters)between mobile phones on a cellular telephone network.
A)True
B)False
Q4) List five of the eight technical limitations of mobile computing.
Q5) I-mode is a wireless technology used to identify items that are tagged with a code.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: Social Commerce
Available Study Resources on Quizplus for this Chatper
85 Verified Questions
85 Flashcards
Source URL: https://quizplus.com/quiz/44178
Sample Questions
Q1) Shopping communities and common forum features include
A) brand communities.
B) idea boards.
C) user galleries.
D) all of the above.
Q2) Risk factors associated with conducting social commerce include each of the following <b>except</b>
A) security and privacy issues.
B) possibilities of fraud.
C) establishing multiple crowdsources.
D) integration with existing IT systems.
Q3) Web 2.0 tools can generate revenue growth,user growth,and increased resistance to competition in indirect ways.
A)True
B)False
Q4) Yammer is a clone of Facebook for business and is used by more than 1.5 million people in over 90,000 companies.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 9
Chapter 8: Marketing and Advertising in E-Commerce
Available Study Resources on Quizplus for this Chatper
85 Verified Questions
85 Flashcards
Source URL: https://quizplus.com/quiz/44179
Sample Questions
Q1) Ad categories include classified,display,and static.
A)True
B)False
Q2) Advantages of online surveys include
A) privacy and security concerns.
B) lower overall preparation and administration costs.
C) technological competency.
D) variation of the potential respondents.
Q3) A popular Internet advertising payment model where advertisers pay their host only when the ad is clicked on best defines
A) banner pricing.
B) itemized click pricing.
C) page pricing.
D) pay per click.
Q4) A pop-under ad appears underneath the current browser window,so when the user closes the active window the ad is still on the screen.
A)True
B)False
Q5) Why is Web advertising growing rapidly?
To view all questions and flashcards with answers, click on the resource link above. Page 10
Chapter 9: E-Commerce Security and Fraud Protection
Available Study Resources on Quizplus for this Chatper
85 Verified Questions
85 Flashcards
Source URL: https://quizplus.com/quiz/44180
Sample Questions
Q1) A summary of a message converted into a string of digits after the hash has been applied best describes
A) reference rate.
B) message digest.
C) digital certificate.
D) key code.
Q2) The probability that a vulnerability will be known and used best describes A) risk.
B) feasibility.
C) security fault.
D) splog point.
Q3) According to Sullivan (2011),vulnerabilities in IT and EC systems include each of the following <b>except</b>
A) poor application security.
B) weak boundary security.
C) lack of environmental support.
D) unencrypted communications.
Q4) Data leaks were the most important EC security management concern for 2011. A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Electronic Commerce Payment Systems
Available Study Resources on Quizplus for this Chatper
85 Verified Questions
85 Flashcards
Source URL: https://quizplus.com/quiz/44181
Sample Questions
Q1) Types of mobile payments include each of the following <b>except</b>
A) EIPP payments.
B) POS payments.
C) remote payments.
D) mobile proximity payments.
Q2) Among the forms of online B2B payments,the use of ________ is second only to ACH in terms of frequency of use.
A) letters of credit
B) purchasing cards
C) Fedwire, or wire transfer
D) EDI
Q3) ________ are used for applications in which the data must be processed very quickly (e.g.,mass-transit applications,such as paying bus or train fares)or when contact is difficult (e.g.,security-entering mechanisms to buildings).
A) Contact cards
B) Contactless cards
C) RFID cards
D) EEPROM cards
Q4) Describe smart cards,stored-value cards,and e-checks.
To view all questions and flashcards with answers, click on the resource link above. Page 12
Chapter 11: Order Fulfillment Along the Supply Chain and Other
Ec Support Services
Available Study Resources on Quizplus for this Chatper
85 Verified Questions
85 Flashcards
Source URL: https://quizplus.com/quiz/44182
Sample Questions
Q1) The movement of returns from customers to vendors is known as negative logistics.
A)True
B)False
Q2) The Boston Consulting Group found that the ________ was the number-two reason shoppers cited for refusing to buy on the Web frequently.
A) absence of a good return mechanism
B) lack of security
C) inability to compare products
D) delay in receiving products
Q3) List three logistics characteristics and explain how e-logistics differs from traditional logistics on each characteristic.
Q4) RFID and CPFR were found effective for improving supply chains and reducing problems along them.
A)True
B)False
Q5) IT is the least frequently outsourced business activity.
A)True
B)False
13
To view all questions and flashcards with answers, click on the resource link above.
Chapter 12: EC Strategy, Globalization, and Smes
Available Study Resources on Quizplus for this Chatper
85 Verified Questions
85 Flashcards
Source URL: https://quizplus.com/quiz/44183
Sample Questions
Q1) With the balanced scorecard approach,the term balance arises because the combined set of measures is supposed to encompass indicators that are each of the following <b>except</b>
A) core and non-core.
B) financial and nonfinancial.
C) leading and lagging.
D) quantitative and qualitative.
Q2) A quantifiable measurement,agreed to beforehand,that reflects the critical success factors of a company,department or project best defines
A) key performance indicator.
B) dashboard measurement.
C) spot check.
D) splog.
Q3) A tool that delineates the relationships among the key organizational objectives for all four BSC perspectives defines
A) business plan.
B) competitor analysis.
C) SWOT analysis.
D) strategy map.
To view all questions and flashcards with answers, click on the resource link above.
Page 14
Chapter 13: Implementing EC Systems: From Justification to
Successful Performance
Available Study Resources on Quizplus for this Chatper
85 Verified Questions
85 Flashcards
Source URL: https://quizplus.com/quiz/44184
Sample Questions
Q1) According to a CIO Insight report,EC justification decreases the credibility of EC projects.
A)True
B)False
Q2) For governments,an example of an intangible EC metric is
A) reelection of candidates.
B) lower tax rates.
C) increase in participation in government programs.
D) risk reduction.
Q3) The higher purchase price is a disadvantage of purchasing an EC system.
A)True
B)False
Q4) Referencing the capabilities needed by Webstore users,buyers need the ability to A) provide Web-based postsale support.
B) create the capability for cross-selling and up-selling.
C) track orders once they are shipped.
D) analyze purchases in order to customize buyers' experiences.
Q5) Reengineering eliminates the intermediaries between sellers and buyers. A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 15
Chapter 14: E-Commerce: Regulatory, Ethical, and Social Environments
Available Study Resources on Quizplus for this Chatper
85 Verified Questions
85 Flashcards
Source URL: https://quizplus.com/quiz/44185
Sample Questions
Q1) Digital technologies make it possible to produce and distribute a high-quality duplicate of any digital recording with minimal effort and cost.
A)True
B)False
Q2) Examples of electronic signatures to help distinguish between legitimate and fraudulent transactions include each of the following <b>except</b>
A) a name typed at the end of an e-mail message by the sender.
B) a digitized image of a handwritten signature attached to an electronic document.
C) a secret code or PIN to identify the sender to the recipient.
D) a Web site development agreement.
Q3) Violation of copyrights on the Internet is a major problem for creators and distributors of intellectual property such as movies,music,and books.
A)True
B)False
Q4) Acts or activities that are unethical are also illegal.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 16
Chapter 15: Launching a Successful Online Business and EC Projects
Available Study Resources on Quizplus for this Chatper
85 Verified Questions
85 Flashcards
Source URL: https://quizplus.com/quiz/44186
Sample Questions
Q1) A major entertainment company has four studios that have been in the same location for more than ten years.The company includes a page on its Web site with addresses,phone numbers,and general e-mail addresses for each of these studios.None of this information has changed since the Web site was developed.This is an example of ________ content.
A) dynamic
B) static
C) organizational
D) functional
Q2) Transforming an existing business to an e-business means a manager must change business processes,but not the way people work or communicate.
A)True
B)False
Q3) Reviews,testimonials,expert advice,or further explanation about the product are called
A) up-selling.
B) comment.
C) cross-selling.
D) promotion.
Page 17
To view all questions and flashcards with answers, click on the resource link above.