Teamwork and Collaboration Solved Exam Questions
Course Introduction
Teamwork and Collaboration explores the principles, strategies, and dynamics that contribute to effective group work in academic, professional, and organizational settings. Through a blend of theory and practical exercises, students develop skills in communication, conflict resolution, leadership, and project management. Emphasis is placed on understanding group roles, leveraging diverse perspectives, and fostering environments of trust and mutual respect. By engaging in collaborative activities and reflective practice, students learn to contribute meaningfully to teams, navigate challenges, and achieve shared goals.
Recommended Textbook
Human Relations for Career and Personal Success 11th Edition by Andrew J. DuBrin
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17 Chapters
867 Verified Questions
867 Flashcards
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Page 2
Chapter 1: Human Relations and You
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50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/29268
Sample Questions
Q1) A study about the self-evaluation of college students found that the students
A)underrated their generosity in dealing with others
B)overrated their generosity in dealing with others
C)were unwilling to help others who did not fit their self-image
D)rated themselves highly only when surrounded by students they perceived to be inferior
Answer: B
Q2) Information about people in general has limited value in improving self-understanding.
A)True
B)False
Answer: False
Q3) The private self is the most distorted version of the self.
A)True
B)False
Answer: False
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Page 3
Chapter 2: Self-Esteem and Self-Confidence
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50 Verified Questions
50 Flashcards
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Sample Questions
Q1) Bertha displays negative self-talk when she says, "I am smarter and more skilled than I was during the early part of my career."
A)True
B)False
Answer: False
Q2) Ashley, a pet-food brand manager, displays self-efficacy when she says,
A)"I feel good about myself today."
B)"I am certain we will get our new line of bird feed into the Bronx Zoo."
C)"I am going to delegate the job of getting our new bird feed into the Bronx Zoo."
D)"Should we really be selling bird food to the zoo?"
Answer: B
Q3) Heaping undeserved praise and recognition on people produces genuine self-esteem.
A)True
B)False
Answer: False
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Chapter 3: Self-Motivation and Goal Setting
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50 Flashcards
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Sample Questions
Q1) Melody is an engaged employee with respect to work, so she is quite willing to help her coworkers and manager even with a difficult task.
A)True
B)False
Answer: True
Q2) According to the expectancy theory of motivation, building your skills relevant to the job will increase your motivation.
A)True
B)False
Answer: True
Q3) Jill rewards herself for doing something right. This is an example of ________.
A)goal setting
B)raising your self-expectations
C)behavior modification
D)getting feedback on her performance
Answer: C
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Page 5
Chapter 4: Emotional Intelligence, Attitudes, and Happiness
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47 Verified Questions
47 Flashcards
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Sample Questions
Q1) Austin is on an urgent business trip using his own car, and drives at 15 miles per hour beyond the speed limit. Austin displays cognitive dissonance by saying to himself, "I am aware of the speed limit on this highway, but the limit does not apply to a very important business trip."
A)True
B)False
Q2) Judd has shown the motivating component of organizational citizenship behavior.
A)True
B)False
Q3) Beverly, a supervisor, makes use of emotional contagion when she ________.
A)spreads her good mood to her workers
B)avoids communicating with her subordinates who are in a bad mood
C)laughs at a worker who calls in sick
D)throws a temper tantrum when a worker quits
Q4) A finding about emotional intelligence is that if you know how to project emotion, you will be spreading that positive feeling in your immediate workplace.
A)True
B)False
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Chapter 5: Values and Ethics
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Sample Questions
Q1) A survey indicated that only about five percent of employees have observed unethical conduct on the job.
A)True
B)False
Q2) Vice President Jim has a subordinate, Eric, who is dating his daughter, and the two have developed a serious relationship. When it comes time to recommend Eric for a salary increase, Jim will be facing a conflict of interest.
A)True
B)False
Q3) Lying in the workplace is so frequent that lying is now usually classified as ethical behavior.
A)True
B)False
Q4) Casey has strong pragmatist values so she places the highest value on tangible accomplishments such as earning a high income or building a house.
A)True
B)False
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Chapter 6: Problem Solving and Creativity
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Sample Questions
Q1) An analysis of many studies suggests that multicultural experiences enhance a person's ability to engage in creative problem solving.
A)True
B)False
Q2) High emotional intelligence is important because it helps managers and professionals keep emotions out of decision making.
A)True
B)False
Q3) Asking "but-not" questions is a useful tool for identifying the cause of problems.
A)True
B)False
Q4) According to the technical definition of the term, you know you have a problem when ________.
A)you experience stress
B)there is a gap between what exists and what you want
C)you have to choose among alternatives
D)there are too many challenges facing you in one day
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8
Chapter 7: Personal Communication Effectiveness
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Sample Questions
Q1) A practical way of overcoming the potential communication barrier created by semantics is to ________.
A)emphasize nonverbal communication over verbal communication
B)carefully explain the meaning of potentially ambiguous terms
C)avoid almost all words with more than two syllables
D)rely more on written than spoken messages
Q2) A lot of extra mental effort is required to lie frequently.
A)True
B)False
Q3) The modern worker is advised to write text-style messages on work-related social media to display a high level of professionalism.
A)True
B)False
Q4) The study of nonverbal communication has advanced to the point that a few nonverbal indicators of lying have been discovered that have an accuracy rate exceeding 98 percent.
A)True
B)False
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Chapter 8: Communication in the Workplace
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Sample Questions
Q1) A noted consequence of standup meetings is that ________.
A)participants usually have to think more quickly than in sit-down meetings
B)it is quite difficult to serve refreshments
C)wearing high heels is prohibited
D)PowerPoint slides cannot be shown
Q2) Marge has an open-door policy which allows employees to bring a complaint to her without checking with their manager first. This is an example of ________ communication.
A)downward
B)upward
C)problem
D)haphazard
Q3) Ken spends time everyday walking among her employees and customers to see how things are going and gather informal feedback. Ken's behavior is referred to as
A)horizontal communication
B)searching for rumors
C)management by walking around
D)wasting time
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Page 10
Chapter 9: Specialized Tactics for Getting Along With
Others in the Workplace
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Sample Questions
Q1) Linda wants to be a better team player, so maybe she should decrease ________.
A)providing emotional support to coworkers
B)sharing confidential information with teammates
C)sharing credit with coworkers
D)following the Golden Rule
Q2) An example of a possible cross-cultural factor in having a good relationship with your manager is that managers from some cultures expect more respect than managers from other cultures.
A)True
B)False
Q3) If Margot would like to have more access to the boss, power, and information she should ________.
A)spy on her coworkers
B)become part of the office in-group
C)become part of the office out-group
D)decrease her organizational citizenship behavior
Q4) A worker with political skill typically inspires trust and support of work associates.
A)True
B)False
11
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Chapter 10: Managing Conflict
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60 Verified Questions
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Sample Questions
Q1) Sending sexually explicit photos of oneself accompanying a text message is not classified as sexual harassment because the photo and message is sent to the other worker's personal smartphone.
A)True
B)False
Q2) Cynthia and Chuck argue over who gets to use the new tablet computer. Their conflict is best classified as ________.
A)differences in goals
B)personal differences
C)competition over limited resources
D)the building of stone walls
Q3) A survey of faculty members found that work-group support tended to intensify work-family conflict because colleagues made the faculty members feel guilty about taking time from work to deal with family problems.
A)True
B)False
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Page 12
Chapter 11: Becoming an Effective Leader
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Sample Questions
Q1) Richard has learned to control his temper and to listen emphatically to his employees. Richard demonstrates ________.
A)a method of being too soft with people
B)emotional intelligence
C)self-confidence
D)a method of being too tough with people
Q2) Addison, a human resources director, provides leader political support to the group when she ________.
A)conducts a group discussion about frustrations within the group
B)suggests to higher management that she could lay off three specialists
C)provides emotional support to each group member
D)uses her influence to get a bigger budget for the group
Q3) A key behavior of a proactive leader is that he or she ________.
A)takes the blame for mistakes within the group
B)frequently brings about environmental change
C)is more concerned about morale than meeting deadlines
D)holds back on taking the initiative
Q4) A team leader exercises strong control over team members and group activities.
A)True
B)False
Page 13
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Chapter 12: Motivating Others and Developing Teamwork
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Sample Questions
Q1) James is motivated by his level of interest in his work. This type of motivation is referred to as ________.
A)intrinsic
B)extrinsic
C)empowerment
D)effortful
Q2) Peyton exhibits prosocial motivation when she systematically looks for ways to help other people at work.
A)True
B)False
Q3) Financial incentives, recognition, and praise are examples of ________.
A)negative reinforcement
B)positive reinforcement
C)intrinsic motivation
D)empowerment
Q4) Virtual teams are often at an advantage in having good teamwork because the team members have considerable face-to-face interaction with each other.
A)True
B)False
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Chapter 13: Diversity and Cross-Cultural Competence
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Sample Questions
Q1) Roger, a construction supervisor, displays a cultural bias in hiring construction workers when he ________.
A)hires a lot of friends and family members
B)makes job offers only to candidates with construction experience
C)give preferences to Mexican workers because he believes they have a strong work ethic.
D)asks a candidate for an engineering technician position to provide a transcript of her grades from her career college
Q2) Juanita identifies with both her Mexican heritage and her American heritage, so she is considered to have a ________ identity.
A)confused identity
B)complex identity
C)local identity
D)multicultural identity
Q3) The diversity umbrella includes mostly people who have been discriminated against in the past.
A)True
B)False
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15
Chapter 14: Getting Ahead in Your Career
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Sample Questions
Q1) Adding good communication skills to good technical skills will often help boost a person's career because the technical skills will then become more apparent.
A)True
B)False
Q2) Current thinking on the subject indicates that the type of talent necessary to project your career will take many years of hard work to develop.
A)True
B)False
Q3) You know you have a good person-organization fit when ________.
A)your employer offers ample vacations
B)your personality and values mesh well with your employer
C)your employer gives you an annual raise
D)many other people with the same specialty work at your employer
Q4) With respect to references placed on job résumés, a CareerBuilder survey found that
A)almost 90 percent of managers found the references to be accurate
B)most managers did not bother checking the references
C)almost 90 percent of managers found the references to be inaccurate
D)almost one third of managers reported finding false or misleading references
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Chapter 15: Learning Strategies, Perception, and Life Span Changes
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Sample Questions
Q1) Jason has a passive learning style so he will most likely acquire new information best by ________.
A)physical demonstrations of learning material
B)studying written material
C)interacting with other people
D)being stimulated with bright lights and loud noises
Q2) One of the first steps in making a career change should be to ________.
A)find all of the jobs that pay more than your current job
B)make the change quickly so you don't lose any benefits
C)take a sabbatical
D)assess your likes and dislikes
Q3) Massive open online courses (MOOCs)are used mostly so learners can gather together in one physical location, such as a training room.
A)True
B)False
Q4) Matilda is employing a useful tactic for coping with a major change in her work life when she looks for the personal value that could be embedded in the change. A)True
B)False
Page 17
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Chapter 16: Developing Good Work Habits
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Sample Questions
Q1) An important output from working smarter rather than harder is that you ________.
A)get other people to perform your work
B)avoid procrastination
C)accomplish more in the same amount of time
D)improve your attendance and punctuality
Q2) Personal productivity will often be lowered by enabling beeps and alerts that float on your screen to announce the arrival of e-mails or the fact that somebody in your Skype network is now online.
A)True
B)False
Q3) The key to concentrating on important tasks is to ________.
A)prepare a to-do list
B)establish high career goals
C)develop better self-discipline
D)consume enough caffeine
Q4) Making use of bits of time is recommended as a constructive form of multitasking.
A)True
B)False
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18
Chapter 17: Managing Stress and Personal Problems
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Sample Questions
Q1) Incivility by coworkers tends to ________.
A)make work exciting and fun for most workers
B)be perceived as a challenge stressor by most workers
C)have stress-related negative consequences
D)create stress mostly for people with negative affectivity
Q2) A person with Type A behavior ________.
A)is not always in a hurry
B)gets a heart attack at an early age
C)is impatient and angry
D)wants success at any price
Q3) Meditation is a favorite relaxation technique of hyperactive people because mediation can be readily practiced while talking on a cell phone or watching television.
A)True
B)False
Q4) Being conscientious and striving for perfection are helpful preventive tactics against burnout.
A)True
B)False
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Page 19