Teamwork and Collaboration Exam Bank
Course Introduction
This course explores the principles and practices essential for effective teamwork and collaboration in diverse organizational settings. Students will examine group dynamics, roles and responsibilities, conflict resolution, and decision-making processes. Emphasis is placed on developing interpersonal communication, emotional intelligence, and leadership skills necessary for successful team outcomes. Through interactive activities and real-life case studies, learners will gain practical experience in building trust, fostering creativity, and managing group challenges to achieve common goals.
Recommended Textbook
Essentials of Organizational Behavior 2nd Edition by Terri A. Scandura
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15 Chapters
1582 Verified Questions
1582 Flashcards
Source URL: https://quizplus.com/study-set/178 Page 2
Chapter 1: What Is Organizational Behavior?
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108 Verified Questions
108 Flashcards
Source URL: https://quizplus.com/quiz/2482
Sample Questions
Q1) The "human relations" aspect became part of organizational behavior ______.
A) before the Hawthorne studies
B) with the Hawthorne studies
C) before Frederick Taylor
D) after Frederick Taylor
Answer: B
Q2) Critical thinking is ______.
A) group-directed
B) self-disciplined
C) group monitored
D) self-damaging
Answer: B
Q3) All levels of analysis may have an influence on employee performance.
A)True
B)False
Answer: TRUE
Q4) EBM stands for evidence-based management.
A)True
B)False
Answer: TRUE
Page 3
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Chapter 2: Personality and Person Environment Fit
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101 Verified Questions
101 Flashcards
Source URL: https://quizplus.com/quiz/2483
Sample Questions
Q1) Individuals believe that other people can be manipulated, and that it is permissible to do so to reach their goals are sometimes referred to as ______.
A) risk takers
B) narcissistic
C) psychopaths
D) high Mach
Answer: D
Q2) An essential characteristic for leadership effectiveness is ______.
A) understanding personality differences
B) getting to know all of the employees on a personal level
C) making each employee happy
D) reducing employee workload
Answer: A
Q3) Something a leader can do to make better hiring decisions is to ______.
A) examine each applicant's personality type
B) work to find applicants with a similar personality to themselves
C) implement personality training programs
D) decide to mentor the new employee to change their personality
Answer: A
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Page 4
Chapter 3: Emotions and Moods
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99 Verified Questions
99 Flashcards
Source URL: https://quizplus.com/quiz/2484
Sample Questions
Q1) If Julian spilled hot coffee on himself, he is likely to experience ______.
A) a mood
B) an emotion
C) an affect
D) a trait affect
Answer: B
Q2) What step helps prepare a leader for a coaching session with a follower?
A) practicing empathy
B) preparing to pay attention
C) giving the employee a book about mindfulness
D) review your past interactions with the employee
Answer: B
Q3) Valerie's bad mood has spread to her group members. This phenomenon is known as ______.
A) emotional contagion
B) emotional labor
C) emotional intelligence
D) affect
Answer: A
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Page 5
Chapter 4: Attitudes and Job Satisfaction
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99 Verified Questions
99 Flashcards
Source URL: https://quizplus.com/quiz/2485
Sample Questions
Q1) Which of the following cognition of psychological empowerment is defined as how much work goals align with your personal standards (i.e., how well the work "fits" your values)?
A) impact
B) self-determination
C) competence
D) meaning
Q2) Which of the following are most likely to focus on their future with the organization?
A) Lone Wolves
B) Institutional Stars
C) Corporate Citizens
D) Apathetics
Q3) What is defined as "a psychological tendency that is expressed by evaluating a particular entity with some degree of favor or disfavor"?
A) emotion
B) demeanor
C) mood
D) attitude
Q4) Describe how cognitive dissonance can be used to change employee attitudes.
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Chapter 5: Perception, Decision Making, and Problem
Solving
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112 Verified Questions
112 Flashcards
Source URL: https://quizplus.com/quiz/2486
Sample Questions
Q1) Which of the following is defined as production of a novel and appropriate response, product, or solution to an open-ended task?
A) creativity
B) satisficing
C) rigidity
D) flow
Q2) Simone has been told that she falls prey to the availability bias in her decision-making. She can guard against making this mistake by ______.
A) making the things that are desired for decision making vivid and very easy to bring to mind
B) concentrating on things that are readily available in her memory
C) trying to maximize the things that she wants to influence her decision
D) increasing the amount of confirming information
Q3) Which of the following occurs when people remember the most recently presented items of experiences?
A) primacy effect
B) availability bias
C) attribution errors
D) recency effect
Page 7
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Chapter 6: Leadership
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103 Verified Questions
103 Flashcards
Source URL: https://quizplus.com/quiz/2487
Sample Questions
Q1) Excuses are never a part of repairing trust.
A)True
B)False
Q2) The essence of leadership is ______.
A) an influence process
B) manipulating others
C) planning strategies
D) training employees
Q3) Describe the process to repair trust violations.
Q4) Carmela resents authority. Her reaction to authority efforts would be described as ______.
A) codependent
B) counterdependent
C) dependent
D) interdependent
Q5) Which of the following is an element of authentic leadership?
A) others focused
B) external moral perspective
C) relational transparency
D) internalized processing
Page 8
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Chapter 7: Power and Politics
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102 Verified Questions
102 Flashcards
Source URL: https://quizplus.com/quiz/2488
Sample Questions
Q1) The zone of indifference falls between reward power and expert power and is centered on ______.
A) coercive power
B) legitimate power
C) referent power
D) leadership power
Q2) An individual's subjective appraisal of the extent to which the work environment is characterized as self-serving of various individuals and groups to the detriment or at the cost of other individuals or groups is called ______.
A) perceptions of organizational politics
B) gerrymandering
C) corrosive political climate
D) organizational politics
Q3) Leaders bringing in the things that their group needs such as materials, money, and resources such as rewards and even prestige are providing ______.
A) lines of reference
B) lines of command
C) lines of supply
D) lines of personal power
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Page 9
Chapter 8: Motivation: Core Concepts
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105 Verified Questions
105 Flashcards
Source URL: https://quizplus.com/quiz/2489
Sample Questions
Q1) ______ is the overall perception of what is fair in an organization.
A) Organizational commitment
B) Perceived organizational support
C) Expectancy theory
D) Organizational justice
Q2) Which of the following are included in McClelland's need theory?
A) need for fulfillment
B) need for safety
C) need for affiliation
D) need for feedback
Q3) Which of the following forms of organizational justice refers to how employees are treated by their leaders (e.g., level of respect and propriety)?
A) procedural justice
B) interpersonal justice
C) distributive justice
D) informational justice
Q4) What limitations would you put on job crafting? What are the dangers of no limitations on job crafting?
Q5) Identify and describe the three parts of the motivation process.
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Chapter 9: Motivation: Applications
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100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/2490
Sample Questions
Q1) Which of the following is summarized as "past actions that led to positive outcomes tend to be repeated, whereas past actions that led to negative outcomes will diminish"?
A) the law of diminishing returns
B) the law of attraction
C) the law of effect
D) the law of cause
Q2) Which of the following is a vertical scale presented with specific examples of performance?
A) graphic rating scale
B) behaviorally anchored rating scale
C) forced-ranking scale
D) global rating scale
Q3) Research has shown that ______ is an important factor in the performance appraisal process.
A) accuracy in self-view
B) LMX
C) image maintenance and enhancement
D) ego-defense enhancement
Q4) Explain the principles of reinforcement theory.
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Chapter 10: Group Processes and Teams
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109 Verified Questions
109 Flashcards
Source URL: https://quizplus.com/quiz/2491
Sample Questions
Q1) According to recent research, empowerment behaviors account for nearly 30% of the variance in team learning.
A)True
B)False
Q2) Cohesion and team performance are negatively related.
A)True
B)False
Q3) Which of the following is a key component of output in the input-process-output model?
A) performance as rated by those outside of the team
B) How well the organization's needs are met.
C) performance as rated by those inside of the team
D) the willingness of team members to accept turnover
Q4) Which of the following is the collective work product generated from the team?
A) synergy
B) input
C) process
D) output
Q5) Describe the benefits of a team charter.
Q6) Compare and contrast two models of team development.
Page 12
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Chapter 11: Managing Conflict and Negotiation
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99 Verified Questions
99 Flashcards
Source URL: https://quizplus.com/quiz/2492
Sample Questions
Q1) For integrative bargaining to work, both sides need to be willing to share information.
A)True
B)False
Q2) Which of the following is the last step in the negotiation process?
A) closing the deal
B) implementing the agreement
C) information using
D) relationship building
Q3) Which of the following is described as conflict that engenders strong emotions such as anger or disgust?
A) supervisory conflict
B) process conflict
C) affective conflict
D) substantive conflict
Q4) Most workplace violence emanates from unhappy ______.
A) supervisors
B) coworkers
C) clients or customers
D) subordinates
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Chapter 12: Organizational Communication
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112 Verified Questions
112 Flashcards
Source URL: https://quizplus.com/quiz/2493
Sample Questions
Q1) Which of the following refers to casual conversations or reports about other people, typically involving details not confirmed as being true?
A) external communication
B) communication apprehension
C) noise
D) gossip
Q2) Cross-cultural communication ______.
A) compares one culture to another
B) is similar to the grapevine
C) is not a critical consideration
D) focuses on the behavior of two individuals' communication patterns
Q3) Which of the following refers to individuals in an organization who link the organization's internal networks and/or external constituents together?
A) liaisons
B) central players
C) communication hubs
D) boundary spanners
Q4) Explain the advantages and disadvantages of the office grapevine.
Q5) Outline the communication process.
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Chapter 13: Diversity and Cross-Cultural Adjustments
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115 Verified Questions
115 Flashcards
Source URL: https://quizplus.com/quiz/2494
Sample Questions
Q1) Which of the following can be defined as "the collective mental programming of the mind which distinguishes the members of one human group from another the interactive aggregate of common characteristics that influence a human group's response to its environment"?
A) culture
B) diversity
C) sociology
D) anthropology
Q2) Which of the following is one of the three facets of training for cultural intelligence?
A) cognitive (and metacognitive)
B) conversational
C) inspirational
D) retooling
Q3) All five of the Hofstede's cultural values were significantly and positively related to which of the following?
A) performance
B) organizational commitment
C) low turnover
D) low absenteeism
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Page 15
Chapter 14: Organizational Culture
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109 Verified Questions
109 Flashcards
Source URL: https://quizplus.com/quiz/2495
Sample Questions
Q1) When organizational members don't agree on what the goals of the organization are or should be it is known as ______.
A) stability
B) goal incongruence
C) performance ambiguity
D) people orientation
Q2) Identify and describe the four organizational culture values that appear to be important in most cultures.
Q3) Which of the following is sharing of knowledge and experiences through narrative and anecdotes to communicate lessons, complex ideas, concepts, and causal connections?
A) language
B) stories
C) rituals
D) symbols
Q4) Compare and contrast organizational culture and climate.
Q5) Describe how you might determine an employee's fit with a strong culture during the interview process.
Q6) Define organizational culture in your own words.
Page 16
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Chapter 15: Leading Change and Stress Management
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109 Verified Questions
109 Flashcards
Source URL: https://quizplus.com/quiz/2496
Sample Questions
Q1) ______ represents a significant source of change for organizations with the rise of the multinational corporation.
A) Globalization
B) Economy
C) Flexibility
D) Communication
Q2) A force rapidly driving change in organizations is ______.
A) agility
B) flexibility
C) technology
D) communication
Q3) The step in Lewin's change process that represents movement toward a new desired state is known as ______.
A) changing
B) thawing
C) unfreezing
D) refreezing
Q4) Why is planned organizational change necessary?
Q5) Describe Lewin's Three-Step Model for leading change.
Q6) Describe the reasons why people resist organizational change.
Page 17
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