Team Management Exam Practice Tests
Course Introduction
Team Management explores the principles and practices required to effectively lead and coordinate teams in organizational settings. This course covers key topics such as team dynamics, motivation, conflict resolution, communication strategies, the development of high-performing teams, and the role of leadership in fostering collaboration and productivity. Through case studies, group projects, and practical exercises, students learn how to build trust, manage diverse personalities, set goals, and monitor team performance, preparing them to successfully manage teams in various professional environments.
Recommended Textbook
The Leadership Experience 7th Edition by Richard L. Daft
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15 Chapters
945 Verified Questions
945 Flashcards
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Page 2
Chapter 1: What Does It Mean to Be a Leader
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63 Verified Questions
63 Flashcards
Source URL: https://quizplus.com/quiz/21248
Sample Questions
Q1) Charismatic leadership is a part of the _____ of leadership.
A) influence theories
B) behavioral theories
C) trait theories
D) contingency theories.
Answer: A
Q2) Identify the correct statement regarding leadership.
A) Leadership involves administrative paperwork.
B) Leadership involves noncoercive influence.
C) Leadership involves unidirectional influence.
D) Leadership involves maintaining the status quo.
Answer: B
Q3) A(n) _____ is a picture of an ambitious, desirable future for the organization or team.
Answer: vision
Q4) Leaders influence people to change by providing an inspiring vision of the future and shaping the culture and values needed to attain it.
A)True
B)False
Answer: True
Page 3
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Chapter 2: Traits, Behaviors, and Relationships
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63 Verified Questions
63 Flashcards
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Sample Questions
Q1) Which of the following is a characteristic of entrepreneurial leaders?
A) They are concerned with innovation and creativity.
B) They are unable to focus on long-term results.
C) They are unwilling to learn new skills.
D) They tend to be dependent on their followers.
Answer: A
Q2) In terms of the stages of development of individualized leadership, briefly describe the leader-member exchange.
Answer: Stage two in the development of the individualized leadership theory explored the leader-member exchange (LMX) in more detail, discovering that the impact on outcomes depends on how the LMX process develops over time. Studies evaluating characteristics of the LMX relationship explored such things as communication frequency, value agreement, characteristics of followers, job satisfaction, performance, job climate, and commitment. Leaders typically tend to establish in-group exchange relationships with individuals who have characteristics similar to those of the leader, such as similarity in background, interests, and values, and with those who demonstrate a high level of competence and interest in the job.
Q3) Clarifying job responsibilities is an example of _____ leader behavior.
Answer: task-oriented
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Page 4
Chapter 3: Contingency Approaches to Leadership
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63 Verified Questions
63 Flashcards
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Sample Questions
Q1) The contingency approaches explain the relationship between leadership styles and effectiveness in specific situations.
A)True
B)False
Answer: True
Q2) According to the situational theory of leadership, a leader with a _____ provides little direction or support because complete responsibility for decisions and their implementation is turned over to followers.
A) delegating leadership style
B) selling leadership style
C) telling leadership style
D) participating leadership style
Answer: A
Q3) The use of substitutes to fill leadership "gaps" is often disadvantageous to organizations.
A)True
B)False
Answer: False
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Chapter 4: The Leader As Individual
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63 Flashcards
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Sample Questions
Q1) Explain the role of values in leadership.
Q2) A person's _____ defines whether he or she places the primary responsibility within the self or on outside forces.
Q3) _____ refers to how a person perceives, processes, interprets, and uses information.
Q4) ______ is the tendency to assign an individual to a group or broad category and then to attribute widely held generalizations about the group to the individual.
Q5) What guidelines can leaders use to work more effectively with different personality types?
Q6) A person's values cannot change throughout life as they are fairly well established by early adulthood.
A)True
B)False
Q7) Leaders who are constantly trying to please everyone often make poor decisions because they cannot tolerate even a mild degree of conflict.
A)True
B)False
Q8) What is the importance of the whole brain concept?
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Chapter 5: Leadership Mind and Emotion
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63 Verified Questions
63 Flashcards
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Sample Questions
Q1) Which of the following statements is true of leaders engaged in personal mastery?
A) They do not challenge assumptions and standard ways of doing things.
B) They open the gap between current reality and the vision of a better future.
C) They retain traditional mental models that have been successful in the past.
D) They break through denial of reality in themselves and others.
Q2) Describe systems thinking. What is its importance in leadership?
Q3) Which of the following will help leaders at MHL Corp keep morale and motivation high when the company faces financial difficulties?
A) Leading with fear as a powerful motivator
B) Leading with head and heart
C) Creating avoidance behavior in employees
D) Focusing on only the emotional aspect of leading
Q4) What are mental models? What is their importance?
Q5) When leaders rely on negative emotions such as fear to fuel productive work, they:
A) may slowly destroy people's spirits.
B) remove avoidance behavior.
C) encourage risk-taking behavior.
D) destroy the opportunity to blind employees to reality.
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Chapter 6: Courage and Moral Leadership
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63 Verified Questions
63 Flashcards
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Sample Questions
Q1) Which of the following is a way in which the importance of courage is obscured by leaders in large organizations?
A) By pushing beyond the comfort zone
B) By not conforming
C) By asking for what they want and think is right
D) By doing whatever brings promotions and pay raises
Q2) Leadership courage means:
A) overemphasizing pleasing shareholders.
B) excessively promoting self-interest.
C) reducing boundaries.
D) staying with what is familiar.
Q3) At the _____ level of personal moral development, an individual follows the rules to avoid punishment.
Q4) Which of the following is a source of personal courage?
A) Believing in a higher purpose
B) Becoming a participative leader
C) Opposing unethical conduct
D) Giving in to anger and frustration
Q5) Why is whistleblowing an act of courage?
Q6) Describe how the current ethical climate in U.S. business can be improved.
Page 8
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Chapter 7: Followership
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63 Verified Questions
63 Flashcards
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Sample Questions
Q1) A follower can provide strength to the leader by:
A) sacrificing their personal integrity to maintain harmony.
B) accepting the leader's ideas without assessing or evaluating them.
C) contributing to areas that complement the leader's position.
D) submissively following orders.
Q2) In the context of followership styles, _____ leave the thinking to their leaders.
A) pragmatic survivors
B) alienated followers
C) passive followers
D) conformists
Q3) In the context of the four followership styles, a(n) _____ participates willingly but without considering the consequences of what he or she is being asked to do-even at the risk of contributing to a harmful endeavor.
Q4) Leadership is the sole basis for the success of an organization.
A)True
B)False
Q5) Briefly discuss the demands on effective followers.
Q6) _____ refers to the direct appeal to leaders for desired outcomes.
Q7) What benefits does a follower get from leadership coaching?
Page 9
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Chapter 8: Motivation and Empowerment
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63 Verified Questions
63 Flashcards
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Sample Questions
Q1) You are the owner of a small business with ten employees. How would you build a thriving workforce?
Q2) Which of the following actions is an example of positive reinforcement?
A) Withholding praise
B) Reprimanding an employee
C) Recommending a pay raise
D) Avoiding negative statements
Q3) Describe the reinforcement perspective on motivation.
Q4) Adele's company competes with several larger companies for workers. To attract workers, Adele wants to apply the job characteristics model to enrich jobs. Which of the following actions should she take?
A) Increase salaries.
B) Buy better equipment than her competitors have.
C) Establish task identities.
D) Set high quality standards that all workers must meet.
Q5) Which of the following is true of extrinsic rewards?
A) They are under the control of an individual.
B) They come from solving problems to benefit others.
C) They are given by another person, typically a supervisor.
D) They appeal to the "higher" needs of individuals.
Page 10
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Chapter 9: Leadership Communication
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63 Verified Questions
63 Flashcards
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Sample Questions
Q1) What is a benefit of using candor?
A) Focuses on judgements
B) Limits misunderstandings
C) Places responsibility on the correct person
D) Increases the need for meetings
Q2) Routine messages typically concern issues:
A) of change, conflict, or complexity.
B) that are characterized by time pressure and surprise.
C) that people already understand and agree on.
D) that have great potential for misunderstanding.
Q3) An example of nonverbal communication is:
A) presenting an annual report.
B) management by wandering around.
C) writing a letter.
D) broadcasting a job description.
Q4) Contrast dialogue and discussion.
Q5) Persuasion is a valuable communication process that individuals can use to lead others to a shared solution or commitment.
A)True
B)False
11
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Chapter 10: Leading Teams
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63 Verified Questions
63 Flashcards
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Sample Questions
Q1) During the _____ stage of team development, the major emphasis is on accomplishing the team's goals.
A) forming
B) norming
C) adjourning
D) performing
Q2) _____ are teams made up of members who work with minimum supervision and rotate jobs to produce a complete product or service.
A) Functional teams
B) Special-purpose teams
C) Self-directed teams
D) Cross-departmental teams
Q3) An advantage of a virtual team is the ability to:
A) trust people to do their jobs without constant supervision.
B) monitor team members.
C) save employees time.
D) have complete control over team members.
Q4) Describe the five styles of handling conflict in a team.
Q5) _____ is the extent to which members are attracted to the team and motivated to remain in it.
12
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Chapter 11: Developing Leadership Diversity
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63 Verified Questions
63 Flashcards
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Sample Questions
Q1) _____ refers to an adverse feeling or opinion formed without regard for the facts.
A) Prejudice
B) Ethnocentrism
C) Social loafing
D) Deindividuation
Q2) Discuss the social value systems presented in the Hofstede studies.
Q3) _____, a leadership quality, means questioning current methods and challenging employees to think in new ways.
A) Individual consideration
B) Inspirational motivation
C) Idealized influence
D) Intellectual stimulation
Q4) When Melanie moved to Japan, she refused to learn anything about the Japanese culture. Instead, she fiercely clung to all of the culture and customs from her homeland. Melanie is practicing _____.
A) prejudice
B) ethnocentrism
C) discrimination
D) stereotyping
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Chapter 12: Leadership Power and Influence
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Sample Questions
Q1) Which of the following questions can guide you to make ethical decisions?
A) How much will the action cost the participants?
B) Does the action meet the standards of fairness and equity?
C) How many resources are used during the action?
D) How much enjoyment will the action create?
Q2) One of the features of _____ is that their source of influence comes from personal characteristics rather than a formal position of authority.
Q3) Transformational leadership:
A) believes in the traditional management functions such as planning and budgeting and generally focuses on the impersonal aspects of job performance.
B) inspires followers to go beyond their own self-interests for the good of the group.
C) believes in an exchange process between leaders and followers wherein leaders recognize followers' needs and then clarify how those needs will be satisfied.
D) entails strictly controlling people rather than striving to bring out the best in followers.
Q4) Briefly describe power in an organization.
Q5) Power is realized through the processes of politics and _____.
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Chapter 13: Creating Vision and Strategic Direction
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63 Verified Questions
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Sample Questions
Q1) Briefly describe strategic leadership.
Q2) Identify the true statement regarding visions.
A) Visions are always communicated using a single channel.
B) Many visions tend to be the properties of leaders alone.
C) Visions fail to be emotional appeals to fundamental human needs.
D) Many visions fail to adequately involve employees.
Q3) A leader who is all action and little vision is actually uninvolved.
A)True
B)False
Q4) Explain the four possibilities of leadership in providing direction.
Q5) A(n) _____ is an attractive, ideal future that is credible yet not readily attainable.
Q6) "To improve lives by providing library access to everyone in the community" is an example of a _____.
A) mechanism
B) strategy
C) mission
D) vision
Q7) List the necessary skills that can be developed by leaders for thinking strategically and navigating uncertainty.
Page 15
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Chapter 14: Shaping Culture and Values
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Sample Questions
Q1) Culture gaps are usually minimal in the case of mergers.
A)True
B)False
Q2) Describe the factors that affect a leader's values-based leadership.
Q3) If the competitive environment requires speed and flexibility, an organizational culture should embody values that support adaptability and collaboration across departments. This is an example of:
A) external adaptation.
B) vertical integration.
C) internal integration.
D) diversification.
Q4) _____ can encourage employee commitment to the core purpose of an organization, its specific goals, and the basic means used to accomplish goals. It can determine how the organization meets goals and deals with outsiders.
A) Competitiveness
B) Culture
C) Passiveness
D) Sentiments
Q5) Briefly describe how responsive cultures are different from resistant cultures.
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Chapter 15: Leading Change
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Sample Questions
Q1) Rapidly changing technologies, globalization, and changing markets are some of the environmental forces creating a greater need for change leadership within organizations.
A)True
B)False
Q2) _____ uses a round-robin format to get people from different areas of an organization talking together, generating creative ideas, and identifying areas for potential collaboration.
A) Speedstorming
B) Brainstorming
C) Idea incubation
D) Idea championship
Q3) _____ is a set of systematic techniques for changing mental concepts and perceptions and generating new ones.
A) Lateral thinking
B) Idea incubation
C) Brainstorming
D) Idea championship
Q4) Explain the importance of allowing pauses for promoting creativity.
Q5) Discuss electronic brainstorming.
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