Team Management and Development
Question Bank
Course Introduction
Team Management and Development explores the principles and practices essential for building, leading, and sustaining effective teams in organizational settings. The course examines various team structures, stages of team development, and the dynamics of group behavior, communication, and decision-making. Students will analyze leadership styles, motivational strategies, and conflict resolution techniques that foster collaboration and high performance. Emphasis is placed on practical skills for managing diverse teams, setting goals, providing feedback, and evaluating team performance, preparing students to navigate real-world challenges and contribute to organizational success.
Recommended Textbook
Developing Management Skills 10th Edition by
David A. Whetten
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10 Chapters
971 Verified Questions
971 Flashcards
Source URL: https://quizplus.com/study-set/2029
Page 2
Chapter 1: Developing Self-Awareness
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100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/40325
Sample Questions
Q1) What method do the textbook authors propose to correct the problem of multiple definitions of emotional intelligence?
A) Use definitions proposed by the original developers of emotional intelligence theories
B) Use definitions that distinguish among personality traits and cognitive traits
C) Use definitions that distinguish among emotional intelligence and emotional competence
D) Use definitions that were developed within the last year
Answer: C
Q2) Simone will be viewed as an effective manager if she uses her ability to recognize, appreciate, and act on key fundamental differences among her employees.
A)True
B)False
Answer: True
Q3) Self-awareness is at the foundation of personal life management skills.
A)True
B)False
Answer: True
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Chapter 2: Managing Personal Stress
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99 Verified Questions
99 Flashcards
Source URL: https://quizplus.com/quiz/40326
Sample Questions
Q1) You have developed a"need-to-do" list and have promised yourself to say "no" more often. You even bought a planner. Which approach to time management are you practicing?
A) Effectiveness approach
B) Efficiency approach
C) Delegation approach
D) Priority approach
Answer: B
Q2) Establishing your priorities in life will help to eliminate anticipatory and time stressors.
A)True
B)False
Answer: True
Q3) Eliminating or minimizing stress by changing jobs would relate most to which type of strategy for coping with stress?
A) Inactive strategy
B) Proactive strategy
C) Reactive strategy
D) Enactive strategy
Answer: D
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Chapter 3: Solving Problems Analytically and Creatively
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99 Verified Questions
99 Flashcards
Source URL: https://quizplus.com/quiz/40327
Sample Questions
Q1) If you defer judgment, expand current alternatives, and combine unrelated attributes during creative problem solving, what are you doing?
A) Improving the problem definition
B) Elaborating on the problem definition
C) Generating more alternatives
D) Incubating the problem
Answer: C
Q2) Examples of the conceptual block of constancy include lateral thinking and only one thinking language.
A)True
B)False
Answer: False
Q3) Susan states, "Well, I think this solution will work for now." Susan violated an important guideline for effectively evaluating alternative solutions to problems.
A)True
B)False
Answer: True
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Page 5
Chapter 4: Building Relationships by Communicating
Supportively
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104 Verified Questions
104 Flashcards
Source URL: https://quizplus.com/quiz/40328
Sample Questions
Q1) You notice that your manager frequently interrupts you; when you ask him a question, you have to repeat it two or three times before he acknowledges you. Your manager is practicing which form of communication?
A) Superiority-oriented
B) Rigidity
C) Indifference
D) Imperviousness
Q2) Which statements in the conversation were most helpful? Which were least helpful or could have produced defensiveness or closed off the conversation?
Q3) The statement "I have decided to turn down your request" is an example of A) conjunctive, not disjunctive communication.
B) owned, not disowned communication.
C) problem oriented, not person oriented communication.
D) specific, not global communication.
Q4) If a subordinate's problem stems from attitudes, personality clashes, or other factors tied to emotions, his or her boss faces a counseling problem.
A)True
B)False
6
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Chapter 5: Gaining Power and Influence
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97 Verified Questions
97 Flashcards
Source URL: https://quizplus.com/quiz/40329
Sample Questions
Q1) Which of the following characteristics are important sources of personal power?
A) Flexibility
B) Criticality
C) Relevance
D) Knowledge
Q2) The strength of one's personal powers would impact which influence strategy the most?
A) Retribution
B) Reciprocity
C) Reason
Q3) How is power accrued via horizontal and vertical network relationships?
A) By manipulating people in the network
B) By one's location and function in the network
C) By the flexibility of one's personality in the network
D) By exercising judgment in decision making
Q4) Your boss is discussing power and influence and states, "Power is a necessary precondition for influence." Should you agree or disagree?
A) You should agree.
B) You should disagree.
C) There is not enough information to decide.
Page 7
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Chapter 6: Motivating Performance
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91 Verified Questions
91 Flashcards
Source URL: https://quizplus.com/quiz/40330
Sample Questions
Q1) To change a person's ability, the manager should make sure resources are available for the job.
A)True
B)False
Q2) According to the path-goal theory of leadership, if the task structure is low, what should management involvement with employees be?
A) Low, because the task is clearly defined. The employees know their jobs.
B) High, because management should always be involved, directing the process. That is what managers do.
C) Low and therefore more challenging to the employees.
D) High, because management involvement will be seen as both constructive and satisfying.
Q3) According to one perspective, the best way to change an individual's behavior in the work environment is to change his or her manager's behavior.
A)True
B)False
Q4) Explain the key components of the path-goal theory of leadership.
Q5) What is a calling orientation, and how does it impact employee motivation?
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Chapter 7: Negotiating and Resolving Conflict
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87 Verified Questions
87 Flashcards
Source URL: https://quizplus.com/quiz/40331
Sample Questions
Q1) Which of the following is part of a general framework for collaborative problem solving?
A) Separate the people from the problem
B) Assign responsibility for the problem to the person who caused it
C) Focus on positions, not interests
D) Frame the problem in terms of potential losses if it's not solved
Q2) Which approach is the only conflict management strategy that resolves the problem, the only one that is viewed as win-win?
A) Forcing
B) Avoiding
C) Accommodating
D) Compromising
E) Collaborating
Q3) Compromise is the most appropriate approach when the issues are complex and moderately important, there are no simple solutions, and both parties have a strong interest in different aspects of the problem.
A)True
B)False
Q4) What are the sources of conflict in this case?
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Chapter 8: Empowering and Engaging Others
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99 Verified Questions
99 Flashcards
Source URL: https://quizplus.com/quiz/40332
Sample Questions
Q1) Research has found the principles of empowerment and engagement are applicable across almost all cultures.
A)True
B)False
Q2) A co-worker recently returned from a management seminar. She notes that empowerment is nothing more than giving employees autonomy. How should you respond?
A) "I agree."
B) "I disagree; power isn't about autonomy, it is about an individual's capacity to accomplish a task."
C) "I believe empowerment relates to both self-efficacy and task accomplishment."
D) "I believe empowerment improves team building through centralized decision making."
Q3) Which is an accurate interpretation of the personal assessment score results?
A) Neither George nor Bill see themselves as proactive self-starters.
B) Bill should demonstrate high levels of commitment to work.
C) Both George and Bill seem to exhibit some level of external locus of control.
D) Both George and Bill seem to exhibit some level of internal locus of control.
Q4) What guidelines related to engagement were violated by Shanaya?
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Chapter 9: Building Effective Teams and Teamwork
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101 Verified Questions
101 Flashcards
Source URL: https://quizplus.com/quiz/40333
Sample Questions
Q1) You should tell subordinates how to carry out a specific goal because it increases innovation and decreases the potential for suboptimization of resources.
A)True
B)False
Q2) In order to ensure tensions and differentiation of roles don't tear your team apart during the storming phase, you implement a process where team members express the group's vision and values to all new hires. This will likely be effective.
A)True
B)False
Q3) What role do purpose, vision, trust, and Everest goals play in developing a high performing team?
Q4) Two critical aspects of team leadership are developing credibility and influence among team members and establishing a motivating vision and goals for the team.
A)True
B)False
Q5) Identify the role and type of role that each team member is playing in the case of the student group. Don't forget to include your role.
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11
Chapter 10: Leading Positive Change
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94 Verified Questions
94 Flashcards
Source URL: https://quizplus.com/quiz/40334
Sample Questions
Q1) Which is a method for establishing a climate of positivity?
A) Focus on positive deviance
B) Build on strengths and best self
C) Institute symbolic events
D) Communicate the vision frequently
E) Turn students into teachers
Q2) In 1982, how did Iacocca maintain positivity?
What is the vision for the company?
What symbolic events are used?
Q3) Which question would facilitate articulating the right-brained side of a vision statement?
A) What represents peak performance?
B) What are the criteria we should monitor?
C) What strategic advantage do we have?
D) Who are the key customers?
Q4) What should metrics for establishing positive change be about?
A) Efforts
B) Methods
C) Processes
D) Results
Page 12
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