Team Dynamics in Organizations Final Exam
Course Introduction
This course explores the principles and practices of effective teamwork within organizational settings, emphasizing how team dynamics influence performance, decision-making, and organizational outcomes. Students will examine topics such as team formation and development, roles and diversity within teams, conflict resolution, communication strategies, leadership in teams, and the impact of organizational culture on group processes. Through lectures, case studies, and collaborative projects, learners will develop analytical and interpersonal skills necessary to build, lead, and participate in high-functioning teams in diverse work environments.
Recommended Textbook
Fundamentals of Organizational Behaviour 5th Canadian Edition by Nancy Langton
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10 Chapters
1024 Verified Questions
1024 Flashcards
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Page 2
Chapter 1: What Is Organizational Behaviour
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101 Verified Questions
101 Flashcards
Source URL: https://quizplus.com/quiz/73203
Sample Questions
Q1) Some organizations are trying to realize a competitive advantage by
A)creating a positive work environment.
B)inducing employees to work harder.
C)outsourcing the most menial jobs.
D)hiring more contingent workers.
E)developing new competitive strategies.
Answer: A
Q2) OB is not important for self-employed people,as they often do not carry out the role of managers;OB is much more applicable to those who work in larger organizations.
A)True
B)False
Answer: False
Q3) Referring to SCENARIO 1-3,which of the students was effective?
A)only Gail
B)only Allison
C)neither Gail or Allison
D)both Gail and Allison
E)it is impossible to tell from the information given
Answer: D
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Page 3
Chapter 2: Perception, personality, and Emotions
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102 Verified Questions
102 Flashcards
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Sample Questions
Q1) Ahmad is a determined employee who consistently believes that he controls his own career and destiny.Ahmad is exhibiting
A)a high level of extraversion.
B)a high core self-evaluation.
C)Type A personality.
D)a high propensity for motivation and higher salary.
E)Type B personality.
Answer: B
Q2) The norms of our friends,family,and social groups are ________ determinants of our personalities.
A)psychophysical
B)hereditary
C)situational
D)cultural
E)environmental
Answer: E
Q3) The reality of a situation is what is behaviourally important.
A)True
B)False
Answer: False
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Chapter 3: Values, attitudes, and Their Effects in the Workplace
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103 Verified Questions
103 Flashcards
Source URL: https://quizplus.com/quiz/73205
Sample Questions
Q1) When satisfaction and productivity data are gathered for the organization as a whole rather than on an individual level,we find that organizations with more satisfied employees tend to be more effective than organizations with less satisfied employees.
A)True
B)False
Answer: True
Q2) Generally,we expect that an organization's values,like those of an individual,will be reflected in corresponding behaviour and attitudes.
A)True
B)False
Answer: True
Q3) Two common ways that employees can express dissatisfaction with their jobs include indulgence and restraint.
A)True
B)False
Answer: False
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Chapter 4: Motivating Self and Others
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105 Verified Questions
105 Flashcards
Source URL: https://quizplus.com/quiz/73206
Sample Questions
Q1) Employee recognition tends to reduce turnover in companies,particularly that of the good employees.
A)True
B)False
Q2) John has worked at his employer's for an amazing 36 years.He has been a car sales manager for the past 11 years.He has noted that whenever he insists his sales people set goals,they achieve a higher level of sales.He has concluded that the reason for this is because
A)the sales people believe it is a strategy to see who is the most competent to fill John's position when he retires.
B)the sales people try harder because they are not given training.
C)the sales people set unrealistic goals that in turn cause them to work harder.
D)stated goals direct attention to reach those goals.
E)the sales people like to see and compare themselves to the other sales people.
Q3) Gainsharing's popularity seems to be narrowly focused among large unionized manufacturing companies.
A)True
B)False
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Chapter 5: Working in Teams
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103 Verified Questions
103 Flashcards
Source URL: https://quizplus.com/quiz/73207
Sample Questions
Q1) ________ is/are characteristic of effective teams.
A)Homogeneous membership
B)Closed communication
C)Formal procedures
D)Predictable decisions
E)Civilized disagreement
Q2) The ideal group size depends on the type of task being completed.
A)True
B)False
Q3) Studying the stages of group development can help us
A)address anxieties about working in groups.
B)provide direction to individuals for performance.
C)determine cost-effective operations.
D)determine intrinsic motivating factors.
E)broaden the scope of strategic planning.
Q4) Leaders can help teams achieve team efficacy by helping the team to achieve small successes and by providing skills training.
A)True
B)False
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Chapter 6: Communication, conflict, and Negotiation
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103 Verified Questions
103 Flashcards
Source URL: https://quizplus.com/quiz/73208
Sample Questions
Q1) Referring to SCENARIO 6-2,if one explained Dave's response as due to tension and anxiety about oral communication,written communication,or both,according to your text,this would describe
A)a feedback loop.
B)information overload.
C)filtering.
D)selective communication.
E)communication apprehension.
Q2) When communicating with people from different countries,it is safe to assume that they are similar to us.
A)True
B)False
Q3) Balancing concern for oneself with concern for the other party in order to reach a solution is known as problem solving.
A)True
B)False
Q4) The feedback loop assists in the filtering process.
A)True
B)False
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Chapter 7: Power and Politics
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101 Verified Questions
101 Flashcards
Source URL: https://quizplus.com/quiz/73209
Sample Questions
Q1) Aisha is the manager of her department and she expects Tia to comply with her requests regarding workplace policies and directives.Aisha is using the ________ power base to influence Tia.
A)reward
B)coercive
C)legitimate
D)referent
E)expert
Q2) Dianne is very good at influencing the behaviour of others so that they act in accordance with her wishes.Therefore,Dianne has A)power.
B)influence.
C)expertise.
D)empowerment.
E)charisma.
Q3) Of all the bases of power available,the power to hurt others is possibly the most often used,most often condemned,and most difficult to control.
A)True
B)False
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Page 9
Chapter 8: Leadership
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100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/73210
Sample Questions
Q1) One implication of the trait theories of leadership is that leaders are born rather than made.
A)True
B)False
Q2) According to the Fiedler contingency model,a leader who focuses on procedures is using the contingency dimension of
A)position power.
B)relationship building.
C)task structure.
D)production orientation.
E)consideration.
Q3) ________ is a contingency dimension included in Fiedler's contingency model of leadership.
A)Leader participation
B)Position power
C)The servant leader focus
D)The skills of the followers
E)A futuristic focus
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10
Chapter 9: Decision Making,creativity and Ethics
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) Referring to SCENARIO 9-2,if generating lots of ideas efficiently is important,you do NOT want to use _________________ groups.
A)interacting
B)brainstorming
C)nominal
D)electronic
E)optimizing
Q2) Steve submitted a proposal to his boss for a new piece of equipment that his department needed.He felt sure that his proposal would be approved even though it was a difficult year financially for his company,and he predicted that it would be approved.Unfortunately,to his surprise,his proposal was rejected.Steve has exhibited A)anchoring bias.
B)confirmation bias.
C)randomness error.
D)overconfidence bias.
E)escalation of commitment.
Q3) Creativity can be enhanced with the use of intuition.
A)True
B)False
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Page 11
Chapter 10: Organizational Culture and Change
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101 Verified Questions
101 Flashcards
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Sample Questions
Q1) ________ is a resistance strategy that is meant to have key executives and employees buy into the change by giving them a key role in the change decision.
A)Co-optation
B)Manipulation
C)Coersion
D)Facilitation
E)Education
Q2) If employees are asked to participate in change efforts,they need to have some expertise to make a meaningful contribution.
A)True
B)False
Q3) Culture sets the tone on
A)the bargaining zone.
B)when policies and procedures are enforced.
C)why leaders differ from managers.
D)how individuals within the organization interact.
E)when employees are hired and fired.
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