Systems Analysis and Design
Final Test Solutions
Course Introduction
Systems Analysis and Design explores the methodologies, techniques, and tools used to analyze business problems and design effective information systems solutions. The course covers the entire systems development life cycle (SDLC), including requirements gathering, process modeling, data modeling, system architecture, design strategies, and implementation planning. Students learn to work in teams, engage with stakeholders, create specifications, use CASE tools, and examine both traditional and agile approaches to systems development. Emphasis is placed on aligning information systems with organizational goals, ensuring usability, and managing technical and human factors for successful project outcomes.
Recommended Textbook
Enterprise Resource Planning 3rd Edition by Ellen Monk
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8 Chapters
383 Verified Questions
383 Flashcards
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Page 2
Chapter 1: Business Functions and Business Processes
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37 Verified Questions
37 Flashcards
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Sample Questions
Q1) What are integrated information systems?
Answer: Sharing data effectively and efficiently between and within functional areas leads to more efficient business processes.Information systems can be designed so that functional areas share data.These systems are called integrated information systems.
Q2) ____________________ programs are core software used by companies to coordinate information in every area of the business.
Answer: Enterprise Resource Planning
ERP
Q3) One example of the business function that happens in the human resource area of operation would be ____________________.
Answer: Recruiting and hiring
Training
Payroll
Benefits
Government compliance
Q4) What departments are involved in the business process of selling a new computer?
Answer: Refer to the following figure for anss: 11ea56fd_720d_2579_a5cc_155b2a85a831_TB5053_00
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3
Chapter 2: The Development of Enterprise Resource Planning Systems
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74 Verified Questions
74 Flashcards
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Sample Questions
Q1) What are software that enables systems to exchange data without complicated software links?
A) ABAP modules
B) Web Services
C) Legacy systems
D) Best practices
Answer: B
Q2) Individual information systems for each functional area in a company are known as silos.
A)True
B)False
Answer: True
Q3) SAP is the abbreviation for ____________________.
Answer: Systems Analysis and Program Development
Q4) Materials requirements planning (MRP)software allows a plant manager to plan production and raw materials requirements by guess-timation.
A)True
B)False
Answer: False
Page 4
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Chapter 3: Marketing Information Systems and the Sales
Order Process
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52 Verified Questions
52 Flashcards
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Sample Questions
Q1) In ____ CRM,the software and equipment reside with the CRM provider; it is not installed in-house.
A) Walk-up
B) On-demand
C) Internet
D) ERP Answer: B
Q2) The first step in the SAP ERP sales and distribution process is the Sales Order Processing step.
A)True
B)False Answer: False
Q3) In the SAP ERP system,delivery means releasing the documents that the warehouse uses to pick,pack,and ship orders,rather than the traditional definition of transferring goods.
A)True
B)False Answer: True
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Chapter 4: Production and Supply Chain Management Information Systems
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63 Verified Questions
63 Flashcards
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Sample Questions
Q1) What is F?
Q2) An unexpected increase in product demand can lead to:
A) A depletion of finished goods inventories
B) A depletion of raw materials inventories
C) Increased overtime and transportation expenses
D) Both a and b
E) All of the above
Q3) The MRP process determines the schedule of finished goods production.
A)True
B)False
Q4) After MRP is run in the SAP R/3 system:
A) The stock/requirements list and MRP list are both updated and show the same information.
B) The MRP list is updated but the stock/requirements list is unaffected.
C) The stock/requirements list is updated but the MRP list is unaffected
D) None of the above.
Q5) Make to order items are produced to fill customer's requests.
A)True
B)False
Q6) What is A? Page 6
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Page 7
Chapter 5: Accounting in Erp Systems
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68 Verified Questions
68 Flashcards
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Sample Questions
Q1) It's very easy to delete items in the ERP system.
A)True
B)False
Q2) What are the two main accounting challenges when closing the books for companies with overseas subsidiaries?
Q3) For Fitter Snacker,the sum of direct materials,production overhead,and direct labor is the ____.
A) COGM - cost of goods manufactured
B) COGS - cost of goods sold
C) COGP - cost of goods produced
D) COGS - cost of goods shipped
Q4) Assume that a buyer calls a seller to order $3,000 worth of goods and her credit limit is $10,000.If the sellers accounts receivable is already $8,500,how much of the new order will be accepted?
A) The entire amount
B) $1,500 only
C) No amount
D) $10,000 only
Q5) List ways in which an ERP system can prevent or minimize fraud in a company.
Page 8
Q6) Describe the general ledger with regard to SAP ERP.
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Chapter 6: Human Resources Processes With ERP
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29 Verified Questions
29 Flashcards
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Sample Questions
Q1) What is succession planning?
Q2) The process of determining each employee's pay is called a ____.
A) Payroll run
B) Weekly round-up
C) Cash-out
D) Remunerations session
Q3) The tasks associated with managing a company's workforce is now known as human capital management or HCM.
A)True
B)False
Q4) Outline the responsibilities of an HR department.
Q5) The tasks associated with managing a company's workforce is now known as ____.
A) Human capital management
B) Resource management
C) Workforce management
D) Hiring management
Q6) How does the SAP ERP system distinguish between a task,job,and person?
Q7) What are the differences between requirements and qualifications?
Q8) What are remuneration elements?
Page 9
Q9) What is management by objectives (MBO)?
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Page 10
Chapter 7: Process Modeling, process Improvement, and ERP Implementation
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20 Verified Questions
20 Flashcards
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Sample Questions
Q1) Which software program automates the execution of business processes?
A) SAP Wizard
B) ASAP
C) Workflow
D) Swimlane
Q2) Software programs that automate the execution of business processes and address all aspects of the process are called ERP Wizards.
A)True
B)False
Q3) A deployment flowchart is also known as a ____.
A) Event process chain flowchart
B) Swimlane flowchart
C) ERP flowchart
D) Best practices flowchart
Q4) A graphical representation of the movement or flow of concrete or abstract items is a spreadsheet.
A)True
B)False
Q5) Define scope creep.
Q6) Define organizational change management (OCM). Page 11
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Chapter 8: ERP and Electronic Commerce
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) When a web order arrives in a company,it is processed through the company's marketing,manufacturing,shipping,and accounting systems.These steps are known as:
A) front end processors
B) back office processing
C) web-enabled systems
D) functional areas
E) None of the above
Q2) What does a KPI measure?
A) The state of the organization
B) The efficiency of the ERP system
C) The rate of web sales processing
D) The manufacturing efficiency
Q3) Describe how Rohm and Haas has used KPIs in their ERP system.
Q4) To be connected any time from any place to the back-office system can provide a competitive advantage.
A)True
B)False
Q5) Define DoS,Denial-of-service.
Q6) Explain the various features of SAP's NetWeaver.
Page 13
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