Course Introduction
Sustainable Tourism Study Guide Questions
Sustainable Tourism explores the principles and practices of tourism that balance the needs of visitors, the environment, and local communities. This course examines the social, economic, and environmental impacts of tourism development, emphasizing strategies for minimizing negative effects while maximizing positive outcomes. Students will learn about responsible tourism management, ecotourism, and policy frameworks that support sustainability at local and global levels. Through case studies and practical projects, the course encourages critical thinking about how tourism can contribute to conservation, cultural preservation, and community wellbeing.
Recommended Textbook
Tourism Principles Practices Philosophies 12th Edition by Charles R. Goeldner
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Page 2
Chapter 1: Tourism in Perspective
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Sample Questions
Q1) Considering employment in tourism in the U.S., there are:
A) a large number of jobs for disadvantaged persons.
B) good prospects for minority groups.
C) favorable opportunities for women.
D) all of the above.
E) none of the above.
Answer: D
Q2) Really, tourism today is mainly available to:
A) the privileged class.
B) the middle class.
C) millions of people.
D) the masses.
E) all of the above.
Answer: A
Q3) To be tourists, travelers may be:
A) traveling for business purposes.
B) traveling to set up a new business in another country.
C) studying in a university for the freshman year.
D) All of the above are tourists.
Answer: A
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Chapter 2: Tourism Through the Ages
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Q1) The Phoenicians became all but:
A) the first creators of a maritime empire.
B) middlemen.
C) mainly passenger carriers.
D) purveyors of raw materials.
E) shippers of finished goods.
Answer: C
Q2) Why did early English railroads enjoy a passenger surge?
A) Rail travel was faster than stagecoach.
B) Trains had better schedules.
C) Passenger service was very reliable and safe.
D) Fares were inexpensive.
E) All of the above.
Answer: D
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Chapter 3: Career Opportunities
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Sample Questions
Q1) Employment in the tourism sector is expected to:
A) grow at the same rate as other economic sectors.
B) grow faster than other economic sectors.
C) grow more slowly than other economic sectors.
D) decline in the near future.
Answer: B
Q2) According to the WTTC, the world region that is expected to have the most tourism job growth is:
A) Africa.
B) Americas.
C) Asia/Pacific.
D) Europe.
Answer: C
Q3) An internship provides the opportunity to:
A) learn practical skills
B) acquire valuable experience
C) develop a further understanding of a field
D) develop professionalism
E) all of the above
Answer: E
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Chapter 4: World, National, Regional, and Other Organizations
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Q1) In most cases regional tourist promotion organizations:
A) limit membership to private enterprises such as hotels, motels, campgrounds and restaurants.
B) exclude from membership government units such as counties or cities.
C) are made up of all kinds of firms and government units that have an interest in developing tourism.
D) are made up of government units below the state level) such as counties and cities
Q2) The World Travel and Tourism Council WTTC) is:
A) a branch of the World Bank.
B) replacing the World Tourism Organization.
C) the forum of global business leaders in travel and tourism.
D) All of the above.
E) None of the above.
Q3) What technical services does UNWTO provide?
A) promotes tourism through newspaper and magazine ads
B) provides an international clearing house for information
C) finances construction of hotels and other superstructures
D) issues passports, visas, and police registration
E) subsidizes poorer countries
Page 6
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Chapter 5: Passenger Transportation
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Sample Questions
Q1) Motor coach travel appeals mostly to:
A) business people making intercity trips of 150 miles or less.
B) single vacation travelers.
C) those living in rural areas or in small towns.
D) lower income, non-business travelers.
E) c and d.
Q2) The cruise industry using U.S. ports) has:
A) actually tripled business in the past 10 years.
B) carried over 12 million people in one year.
C) only attracted about 5-6 percent of the U.S. population.
D) All of the above.
E) None of the above.
Q3) The world's airlines now carry over ________ passengers yearly:
A) 2 billion
B) 2 million
C) 540 million
D) 200 million
E) 450 million
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7
Chapter 6: Hospitality and Related Services
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Q1) Meeting planning is a growing profession because:
A) the profession involves practically all corporations.
B) it is mainly used by associations.
C) the convention market is growing.
D) all of the above
E) none of the above.
Q2) The world's hotel inventory is:
A) growing very slowly, about 1.0 percent per year.
B) remaining virtually stable.
C) increasing rapidly, about 10.8 percent per year.
D) actually decreasing.
E) increasing about 2.5 percent per year.
Q3) The world's oldest commercial business is:
A) prostitution.
B) foodservice.
C) providing overnight accommodations.
D) public transportation on land.
E) water borne passenger service.
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8
Chapter 7: Organizations in the Distribution Process
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Q1) Tours can be created and marketed by:
A) wholesalers.
B) retail travel agencies.
C) airlines working with tour wholesalers.
D) travel suppliers.
E) All of the above.
Q2) The main concept in incentive travel is that:
A) a travel award is given for achieving some company goal.
B) it rewards the sponsor's leaders by their suppliers.
C) it is a powerful motivator for increased employee performance.
D) a and c
E) All of the above.
Q3) The leading companies in the U.S. in incentive travel are:
A) Maritz and American Express.
B) Maritz and E.F. MacDonald.
C) Thomas Cook and Olson Travel Network.
D) GoGo Tours and American Express.
E) Perillo Tours and GoGo Tours.
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9
Chapter 8: Attractions, Recreation, Entertainment, and Other
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Sample Questions
Q1) Shopping as related to tourism is:
A) an attraction in itself.
B) mainly done in gift and souvenir places.
C) exemplified in Mall of America.
D) part of hotel operations.
E) All of the above.
Q2) Probably the most challenging issue facing Adventure Travel firms is:
A) finding enough locations that have market appeal.
B) overcoming the fears of "white knuckle clients."
C) attracting a sufficient number of clients to make their operations viable.
D) obtaining adequate levels of appropriate insurance.
E) the cost of equipment and facilities to provide the kind of adventure travel that is most popular.
Q3) All but one of the following are trends in outdoor recreation:
A) 75 percent of all Americans are "outdoor" people.
B) recreational opportunities in the U.S. draw international visitors.
C) there are a wide range of businesses in recreation.
D) manufacturers of recreational equipment tend to be large.
E) making new RV's is a multi billion industry.
Page 10
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Chapter 9: Motivation for Pleasure Travel
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Q1) Why do certain groups of travelers seek particular holiday experiences?
A) Some people are richer than others.
B) Some people are healthier than others.
C) There is no one answer.
D) Some people are more socially oriented than others.
E) Some people have more ambitions than others.
Q2) Which of the following areas of study is usually considered to be of greatest value in our efforts to understand travel behavior?
A) chaos theory
B) psychology
C) neurosciences
D) anthropology
E) factor analysis
Q3) According to Professor Pearce, successful business practice in tourism depends mainly on:
A) understanding the consumer.
B) marketing effectiveness.
C) staff performance and training.
D) the hospitality spirit.
E) financial and managerial inputs.
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Chapter 10: Cultural and International Tourism for Lifes
Enrichment
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Q1) Which of the following aspects of a destination's culture is likely to attract visitors to a destination?
A) history of the destination
B) the paintings, sculptures and attractions of the destination
C) the way food is grown, processed and eaten
D) music and dance of the destination
E) All of the above.
Q2) What is meant by "life-seeing tourism?"
A) visiting local ethnic restaurants to sample food and drink
B) the visitor sees life at the destination, such as attractions
C) visiting factories in the area
D) being hosted by a local person who is familiar with his or her field of interest and engaging in a planned program of activities
E) visiting an area's cultural attractions
Q3) Cultural tourism:
A) always leads to better understanding between people.
B) requires cooperation between nations.
C) is primarily concerned with projecting cultures.
D) is concerned with people learning about each other's way of life.
E) is not important in international travel.
Page 12
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Chapter 11: Sociology of Tourism
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Q1) If a developing country wishes to attract mass tourism it must:
A) price tourism below competitors.
B) offer a series of festivals at various times of the year.
C) provide facilities based on Western standards.
D) remove all barriers to entering the country.
E) offer social contacts with tourists.
Q2) Social tourism may be partially defined as:
A) travel for the purpose of studying the social structure of a country.
B) travel where a local expert in your field of interest acts as your guide.
C) travel for social visits to friends or relatives.
D) travel for those with low purchasing power.
E) travel with a congenial social group of people.
Q3) The successful experience of tourism combines:
A) a degree of novelty with a degree of familiarity.
B) security of old habits with excitement of change.
C) a degree of risk with a degree of safety.
D) All of the above.
E) a and c
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Chapter 12: Tourism Components and Supply
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Q1) The Natural Resources of a tourism destination are primarily associated with which of the following type programs?
A) world heritage site programs
B) hedge fund programs
C) stewardship programs
D) pine beetle eradication programs
E) green handshake programs
Q2) The superstructure of a tourism destination includes those facilities that:
A) are constructed primarily to attract and serve international visitors.
B) are constructed primarily to support and reinforce the value of the destination's infrastructure.
C) are constructed primarily to support tourism visitation and visitor activities.
D) are constructed more than 10 meters above ground in urban areas.
E) meet the standards of the United Nations World Tourism Organization UNWTO).
Q3) Why has the automobile reached such predominance in travel?
A) It is quite inexpensive.
B) It is an efficient means of transportation.
C) It is very convenient.
D) It is the fastest method between any two cities less than 300 miles apart.
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Page 14
Chapter 13: Measuring and Forecasting Demand
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Q1) Which of the following is not a viable method for forecasting tourism demand?
A) time series analysis, secular trend
B) gravitation model
C) computer simulation
D) critical path analysis
E) multiple regression
Q2) Which is the most meaningful measure of demand?
A) visitor arrivals
B) visitor days or visitor nights
C) visitors
D) excursionists' visits
E) amounts spent
Q3) The best method of forecasting tourism demand is:
A) time series and secular trends.
B) Delphi and mathematical models used together.
C) gravitation models.
D) computer systems models.
E) multiple correlation regression models.
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Chapter 19: Tourism Marketing
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Sample Questions
Q1) Market segmentation is a process of:
A) assembling various market segments into a complete market.
B) using segmentation variable in the marketplace.
C) thinking like the customer.
D) identifying groups of customers with similar characteristics.
E) deciding on a specific market and staying with it.
Q2) What should be kept in mind when creating publicity policy?
A) the importance of long-range objectives
B) short-range objectives
C) present, immediate objectives
D) short- as well as long-range objectives
E) funds available for publicity
Q3) How successful are the joint promotional efforts of private industry and government?
A) rarely successful.
B) a cooperative effort is often successful.
C) one of the best plans, effective and efficient.
D) a very poor, seldom used plan.
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Chapter 14: Tourisms Economic Impact
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Q1) Which of the following is true of touristic expenditures?
A) They are narrowly distributed within the economy.
B) They are received mainly by hotels and restaurants.
C) They benefit mainly hospitality business suppliers.
D) They benefit all citizens in the community.
Q2) What reason can be given for the importance of price stabilization for tourist purchases?
A) Tourists are always hunting for bargains.
B) Rising prices automatically tend to reduce the volume of demand.
C) Tourists probably will not return so we can charge them more just so long as we keep the prices stable.
D) Tax collections to the government will be more favorable.
E) Demand will probably rise.
Q3) Tourism from Brazil to the U.S.:
A) is an export for the U.S.
B) is an export for Brazil.
C) is an import for the U.S.
D) should not be considered either an export or an import.
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Chapter 15: Tourism Policy: Structure, Content and Process
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Q1) Which of the following disciplines contribute to our understanding of tourism?
A) psychology
B) economics
C) geography
D) law
E) All of the above.
Q2) The main purpose of tourism policy is to:
A) ensure maximum benefits to all the stakeholders of the destination.
B) raise the maximum in hotel taxes.
C) keep out undesirable visitors.
D) protect environmentally sensitive areas.
E) to promote the destination as a place to visit.
Q3) In general terms, a formal tourism policy for a given destination will address such areas at the national level) as:
A) the nature and direction of product development and maintenance.
B) transportation access and infrastructure.
C) regulatory practices e.g., airlines, travel agencies).
D) environmental practices and restrictions.
E) All of the above.
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Page 18
Chapter 16: Tourism Planning, Development, and Social Consideration
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Q1) Which of the following is the most important attribute of an area?
A) clean hotels and restaurants
B) spirit of hospitality
C) attractive shops
D) beautiful natural resources
E) fine climate
Q2) How important is cleanliness and maintenance at tourism destinations?
A) desirable but not essential
B) actually of minor importance
C) important for the hotel and its grounds
D) essential for the entire community
Q3) Infrastructure is best provided by:
A) governments) involved.
B) developers.
C) government and developers cooperating.
D) the official tourism organization of the area.
E) the local economic development department.
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Page 19
Chapter 17: Tourism and the Environment
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Q1) Environmental policy is best defined as:
A) the most useful guideline for an ecotour company.
B) preserving the natural appeals of the destination or attraction.
C) places the environmental potential and improving life for local people.
D) preserving the future environment first and economic returns second.
E) a minimum of disturbance of the plant and animal life.
Q2) The most devastating economic results) of environmental degradation is/are:
A) stunted growth of the plant and animal life.
B) siltation of rivers and water bodies.
C) slow or non-existent regrowth of the forest.
D) lowering living standards of the indigenous people.
E) loss of interest by the potential ecotourist.
Q3) Establishing the optimum capacity destination will depend upon the:
A) the size of the attraction.
B) welfare of the plants and animals.
C) satisfaction of the visitors.
D) the resources preservation.
E) All of the above.
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Chapter 18: Travel and Tourism Research
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Q1) The task of motivation research is to:
A) determine which marketing functions are essential.
B) find out just what makes people behave as they do.
C) determine the relationship between disposable income and consumption.
D) trace the relationship between population characteristics and consumption.
E) analyze the quantitative importance of marketing in the United States.
Q2) Which of the following methods of gathering primary data comes closest to real life tourism situations?
A) experimentation
B) survey
C) observation
D) personal interviews
E) use of executive judgment
Q3) The TTRA is:
A) the Train Travel Research Association.
B) the largest travel research organization.
C) a nonprofit, privately supported agency frequently used by government to develop tourism policies.
D) an organization that specializes in conducting research in the hotel and restaurant management field.
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Chapter 20: Tourisms Future
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Q1) Which of the following definitions best describe a "digital nomad" in tourism?
A) individuals who base their travel decisions on whether or not potential lodging/accommodation/ hotel has Wi-Fi capability
B) individuals who have grown up with the Internet-and when now traveling have an appetite for connecting with people and content at all times
C) individuals who when traveling move continually from one place to another, rather than stopping at any one location. In order to plan and track their travels, their make extensive use of GPS devices for information and security purposes
D) individuals who are employed by international firms that manufacture digital communication equipment, because they must travel extensively they rarely settle down in any given location
E) individuals living in the developing countries who travel intermittently in their quest for stability and security. In brief, they seek to use the freedom of access made possibly by tourism to draw the benefits of the developed world
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