Sustainable Operations Question
Bank
Course Introduction
Sustainable Operations examines the principles, strategies, and practices that organizations employ to minimize their environmental impact while maintaining operational efficiency. The course explores concepts such as resource optimization, green supply chains, circular economy models, waste reduction, and environmentally friendly technologies. Students analyze real-world cases and challenges, learning how to implement sustainable practices in production, logistics, and service delivery. Emphasis is placed on aligning business objectives with environmental stewardship and social responsibility, preparing graduates to contribute to organizations seeking long-term, sustainable growth.
Recommended Textbook Operations Management Sustainability and Supply Chain Management 3rd Canadian Edition by Available Study Resources on Quizplus
16 Chapters
2561 Verified Questions
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Chapter 1: Managing Your Legal Affairs
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Sample Questions
Q1) What is a contingency fee arrangement?
Answer: The lawyer is paid a percentage of the amount a client collects from settlement or judgment.If the client does not collect anything,the lawyer does not receive anything.
Q2) The role of the lawyer is to
A)provide legal advice relevant to the client's situation,which the client is free to ignore.
B)provide legal advice relevant to the client's situation,which the client has no choice but to follow.
C)tell clients what they must do.
D)tell clients what they must not do.
E)delay the client's decision-making process.
Answer: A
Q3) When is the fixed fee method of billing most often used?
Answer: Fixed fees are most often used for specific tasks such as preparing a will,purchasing a house,or incorporating a business.
Q4) What is "duty counsel"?
Answer: Duty counsel refers to lawyers who assist individuals in court who are not represented by a lawyer.
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Chapter 2: Introduction to the Legal System
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Q1) When we speak of parliamentary supremacy in Canada,which is based on a confederation between federal and provincial governments,which level of government is supreme?
Answer: Sections 91 and 92 divide powers between the federal and provincial governments.They are each supreme in their own spheres.
Q2) Initially,human rights legislation was designed to stop discrimination against identifiable minority groups in specific areas,such as hotels and restaurants.
A)True
B)False
Answer: True
Q3) Which among the following was not a purpose of the Constitution Act,1982?
A)To list government enactments having constitutional status
B)To guarantee individual rights
C)To place some limitations on the supremacy of parliament
D)To redefine the role of the Queen and her representative,the Governor General
E)To protect individuals against acts of governments or their agencies that infringe on their rights
Answer: D
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Chapter 3: The Resolution of Disputes: The Courts and Alternatives to Litigation
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Sample Questions
Q1) Distinguish between mediation and arbitration.
Answer: Mediation involves someone trying to help the parties to get a settlement,but any recommendations are not binding and the mediator has no power to impose an agreement.Arbitration involves a third party deciding the matter,and that decision is binding on the parties.
Q2) Indicate under what circumstances the public can be excluded from our courtrooms.
Answer: When children are involved or in rare circumstances where the security of the nation is threatened,the court will hold an "in camera hearing" or simply prohibit publication of the evidence.This can be done in circumstances where to publish some evidence might prejudice another procedure.The ban on publication does not prohibit the public from attending,and so this method of control is more common.
Q3) People are generally more willing to comply with court decisions than mediated agreements.
A)True
B)False
Answer: False
Q4) Who prosecutes a criminal matter?
Answer: The Crown.
Page 5
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Chapter 4: Intentional Torts and Torts Impacting Business
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Q1) Violations of privacy occur when private information is exchanged in a commercial transaction over the Internet and then is used again even with consent.
A)True
B)False
Q2) The federal government's Personal Information Protection and Electronic Documents Act
A)applies in all provinces except where legislation that provides for equivalent protection has been passed by the province.
B)creates a general right to sue in tort for a violation of its provisions.
C)gives people right of access to personal information held by the government and government agencies.
D)provides suggested guidelines,but there are no sanctions for violations.
E)does not apply to personal information collected over the Internet.
Q3) "In order for a person to successfully sue for an assault and battery,damage or injury must be demonstrated." Comment on the accuracy of that statement.
Q4) Explain under what circumstances the defence of qualified privileges can be lost.
Q5) Distinguish a crime from a tort.
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Page 6
Chapter 5: Negligence,Professional Liability,and Insurance
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Sample Questions
Q1) Does liability vary with age? Explain.
Q2) To win his action in negligence against a professional person,the plaintiff must prove,among other things,that the defendant's conduct was below an acceptable standard of care.Which of the following is the legal standard of care demanded of a professional person?
A)That he act to the very best of his ability
B)That he act as may reasonably be expected of the normally skilled professional of that type
C)That he act as a reasonably prudent person
D)That he act sincerely and with goodwill
E)That he act sincerely and as may reasonably be expected of a skilled professional
Q3) A reasonable person is one who is prudent and careful.
A)True
B)False
Q4) In insurance,what do comprehensive policies cover?
Q5) Explain how the courts determine whether a duty of care exists in a negligence action.
Q6) What elements must be established in order to succeed in a negligence action?
Q7) What test is used to establish a duty of care?
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Chapter 6: The Elements of a Contract: Consensus and Consideration
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Sample Questions
Q1) Read the following and indicate which agreement would not be a binding contract because of a problem with the requirement of consideration.Assume all the other requirements for a binding contract have been met.
A)Mr.Kooner sold a farm valued at $190,000 to his nephew for only $50,000.
B)Peter agreed to pay Ace Computers Ltd.$50 above the contract price if the company would have his new computer ready ten days earlier than the date specified in the original contract.
C)John,late for work,found his car battery was dead.He flagged down a passing truck and told the driver he would pay him $8 if he would agree to do him the favour of jump-starting the car.The driver of the truck agreed.
D)Len agreed to sell and Karen agreed to buy four of Len's records for "some money."
E)Mary promised in writing and under seal to give Planned Parenthood a donation of $100.
Q2) Explain the principle of promissory estoppel and how it relates to the requirement of consideration in contract law.In your answer,explain any limitations on its availability.
Q3) A contract with fixed terms prepared by a business is known as ________.
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Chapter 7: The Elements of a Contract: Capacity, Legality, and Intention
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Sample Questions
Q1) The case of Canadian Imperial Bank of Commerce v.Milhomens examined the effect of one party's insanity on a contract.What did the Court find?
A)For a contract to be voidable because of insanity,one party must be insane and the other party must have known (or ought to have known)of the insanity.
B)If a person has the mental faculties to sign a contract,that person cannot be insane.
C)If an insane person enters into a contract,that contract is automatically void.
D)Contracts are not enforceable by either party if one party can establish a mental defect.
E)The relevant test for insanity is simply whether one party believed the other to be insane at the moment the offer was made.
Q2) Distinguish between an infant's liability for torts and for contracts.
Q3) All contracts to restrict competition are void.
A)True
B)False
Q4) What is an indemnity?
Q5) Indicate any limitation on the ability of status Indians to contract.
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Chapter 8: Factors Affecting the Contractual Relationship
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Sample Questions
Q1) Mike is given a bottle of wine as a gift.Josh,a neighbour,sees it and recognizes it as a very rare bottle.Knowing that Mike doesn't drink,Josh offers him $300 for it,which he believes to be a fair price.Mike happily agrees.Later,when Josh is looking up the price of the bottle on eBay,he realizes that it is not a valuable bottle of wine at all.He had confused it with another vintage.Josh,who is taking a law class,wonders whether or not he could have the contract set aside.Which of the following statements is true?
A)It is unlikely to be set aside unless Josh could show that it would be unfair or unjust to enforce it.
B)It will automatically be set aside on the basis of the doctrine of mistake.
C)It will only be set aside if Josh's mistake rendered the contract illegal.
D)A contract can never be set aside where a mistake has been made.
E)The contract will only be set aside if Josh's mistake was the result of willful blindness.
Q2) What is meant by the term "non est factum"?
Q3) Where the misrepresentation is innocent,explain the remedies available to the victim.
Q4) Discuss the signs that the doctrine of privity may be breaking down.In your discussion,include a reference to the leading cases in this area.
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Chapter 9: The End of the Contractual Relationship
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Sample Questions
Q1) The Frustrated Contracts Act today requires that when a deposit is paid,the costs incurred can be split out of the deposit.
A)True
B)False
Q2) Explain the principle of mitigation in contract law.
Q3) What is the importance of the distinction between a breach of warranty and a breach of condition?
Q4) If a contractor has agreed to build a house with payment due upon completion of the job and refuses to continue after completing half,he will not be successful in claiming compensation for what he has done.
A)True
B)False
Q5) What is the legal position of the victim of an anticipatory breach?
Q6) When a court determines that a breach of contract has taken place and awards damages,what is the purpose of such an award?
Q7) "For a contract to be frustrated,performance of the contractual obligation must be impossible." Discuss the accuracy of that statement.
Q8) What is a force majeure clause?
Page 11
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Chapter 10: Agency and Partnership
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Sample Questions
Q1) A sole proprietor is free from regulatory control.
A)True
B)False
Q2) Joe,Sam,and Harry set up an accounting partnership in a small town.Harry,to earn money on the side,did some accounting for friends at night,for which he received a fee.When Joe and Sam found out about this,they demanded that the fees received be paid into the partnership business.Explain the legal position of Harry.
Q3) Explain why the law of partnership poses a danger to people carrying on joint business activities.
Q4) If an agent breaches his duty to his principal,his principal can sue the agent successfully for
A)breach of warranty of authority.
B)breach of the agency agreement.
C)breach of agency act.
D)wrongful representation.
E)the tort of deceit.
Q5) To what does the term "estoppel" refer?
Q6) Explain what a retiring partner should do to ensure she is no longer liable for the company's obligations.
Page 12
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Chapter 11: Corporations
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Sample Questions
Q1) What is typically the most expensive form of business organization to create and maintain?
Q2) Indicate three significant results of a corporation being classed as a separate legal personality.
Q3) Directors can be responsible for unpaid taxes,payroll deductions,damage to the environment and for not complying with either consumer protection or human rights legislation.Courts have found directors liable,using an objective test,for not exercising due diligence or a reasonable degree of care and skill.Comment on whether you think this imposes too much responsibility on directors and whether it dilutes the concept of a separate legal entity.
Q4) Distinguish between selling the assets of a corporation and selling its shares.
Q5) Legislative requirements for distributing corporations are found not only in the Business Corporations Act,but also in the securities legislation,the Securities Act.
A)True
B)False
Q6) How is incorporation effected in a registration jurisdiction?
Q7) Explain the concept of a promoter.
Q8) Explain the power of a minority shareholder in decision-making situations.
Page 13
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Chapter 12: Employment
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Sample Questions
Q1) What is the three-part test used to evaluate if an occupational requirement is justified?
Q2) Which one of the following is just cause for dismissal?
A)Absenteeism twice in the last year
B)Tardiness once in the last two years
C)Refusal to work in an unsafe work environment
D)Habitual negligence or incompetence
E)No work to do
Q3) The only kind of disagreement between union and employer that can lead to a lawful strike is called
A)an interest dispute.
B)a rights dispute.
C)certification.
D)a jurisdictional dispute.
E)a conciliation procedure.
Q4) An employer is responsible for only those torts committed by an employee that take place while the employee is doing what he is employed to do.
A)True
B)False
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Chapter 13: Intellectual Property
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Sample Questions
Q1) Indicate the kinds of things that are covered by trademark legislation.
Q2) Discuss the role of the Copyright Board.
Q3) In Canada,software is protected primarily under copyright law,although there are situations in which patent law will apply to software embedded in a particular invention.
A)True
B)False
Q4) Which of the following is essential for a work to have copyright protection?
A)The idea on which the work is based must be original.
B)The subject matter of the work must only fall into either musical or artistic categories.
C)The expression of the idea must be an original product of the author's own skill.
D)The expression of the idea will generally be sufficient.
E)The creator of the work must register his/her work in Canada.
Q5) Explain under what circumstances copyrighted material can be reproduced without permission of the copyright holder.
Q6) Indicate three things that cannot be used as a trademark.
Q7) What is the period of protection associated with patent law?
Q8) Explain the concept of an "enhanced injunction."
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Chapter 14: Real and Personal Property and Protection of the Environment
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Sample Questions
Q1) When a person has the right to go across land to get to another location,this is referred to as ________.
Q2) A subsidiary contract creating an obligation to hold an offer open for acceptance until the expiration of a specified time is known as ________.
Q3) Describe the environmental review process in place under federal legislation.
Q4) The bailee is not liable for damage done to goods while they are in his/her possession.
A)True
B)False
Q5) Joe verbally agreed with his landlord to a two-year lease for an apartment.Only five months later,the property was sold to somebody else.The new owners gave Joe three months to vacate the premises.Explain Joe's legal rights under these circumstances.
Q6) Because a tenancy is primarily contractual and so does not "run with the land," it will not bind a purchaser of a building.
A)True B)False
Q7) Indicate the extent of ownership above and below a parcel of land.
Page 16
Q8) Distinguish between a tenancy in common and a joint tenancy.
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Chapter 15: Priority of Creditors
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Sample Questions
Q1) Elizabeth gave a guarantee to the Bank in support of a loan to Tomasz.Over the next few years,the Bank and Tomasz made a number of alterations to the loan agreement.The effect of these changes was to significantly increase the amount owing to the Bank.Elizabeth had no notice or knowledge of these changes,nor did she consent to any such changes.What is the likely result?
A)Elizabeth is bound by the changes to the loan because guarantees are,by their nature,continuing.
B)Guarantees are a mere formality; only Tomasz has obligations to the Bank.
C)The guarantees are likely to be invalid and unenforceable against Elizabeth.
D)A guarantee is executed under seal,therefore it will be presumed valid regardless of defect.
E)The failure to notify Elizabeth would release both Elizabeth and Tomasz from their obligations.
Q2) What are the practical consequences affecting the individual who declares personal bankruptcy?
Q3) What is the purpose of the Fraudulent Conveyances Act? (The name varies with the province.)
Q4) Explain the purpose of the Fraudulent Preferences Act (name will vary from province to province).
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Chapter 16: Sales and Consumer Protection
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Sample Questions
Q1) To which one of the following contracts would the Sale of Goods Act apply?
A)A contract for the sale and purchase of a farm
B)A contract for the assignment of a company's accounts receivable
C)A contract with an artist to have a portrait painted
D)A contract in which one party gives an antique pin in exchange for the other party giving an antique cigar box
E)A contract in which the seller sells a computer and ownership will transfer to the buyer at a specified future time
Q2) The purpose of the federal Competition Act is to prevent competition among retailers.
A)True
B)False
Q3) Explain how the abuses usually associated with door-to-door sales are controlled.
Q4) The general rule is that risk follows title.
A)True
B)False
Q5) Explain what is meant by "referral selling."
Q6) Explain the liability of the parties on an "accepted" bill of exchange.
Q7) Explain the rights conveyed in an "unpaid seller's lien."
Page 18
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